From: ZielonySBS on
I have got a problem with a backup. After couple of hours running backup
fails with errors.

It has nothing to do with space because I do the backup on NAS.

Whats more I had been doing the backup with non chcnged configuration for
couple of weeks so far.

Here is a last bit of the log. Is anyone had this before?


Please help

--------------------------------------------------------------------------------------------------
Backup Type: Copy

Backup started on 10/14/2009 at 2:48 PM.

Error: Could not access portions of directory System State\COM+ Class
Registration Database.
You may not have permission to open the file, or the directory may be
missing or damaged.
Please contact the owner or administrator.


Error: Could not access portions of directory System State\Registry.
You may not have permission to open the file, or the directory may be
missing or damaged.
Please contact the owner or administrator.

Backup completed on 10/14/2009 at 2:49 PM.
Directories: 80
Files: 39
Bytes: 46,487,970
Time: 10 seconds

----------------------

=======================<END NTBACKUP LOG FILE>=====================
NTBackup finished the backup with errors.

For more information about failed backups, see the article on
troubleshooting your backup at the following Web page:
http://go.microsoft.com/fwlink/?LinkId=18414



From: Larry Struckmeyer [SBS-MVP] on
Hi:

We have not seen this one for some time. In some cases it appears to be
transient or intermittent, which is even more baffling. There was a fix to
Backup
Assist that fixed this, but if you are not using Backup Assist, then it is
something else.

Can you confirm that you are using Small Business Server, that you are using
Small Businesss Server Backup per the Server Management page?

Here is the case that provided a definitive answer:
http://www.winserverkb.com/Uwe/Forum.aspx/windows-server-sbs/37728/Error-backing-up-the-System-State

But there are other possibilities:

Also, confirm that the target is NTFS, not FAT or FAT32?

And, that you have run chkdsk /f /r on all drives?

And that the error is not giving you the answer? That the files and folders
listed are not corrupted, and the permissions are set correctly?

There is also this: The post was about XP, but the underlying programs are
the "same".

http://www.cryer.co.uk/brian/windows/trbl_xp_ntbackup_cnapodssccrd.htm

The error may be caused by the COM+ System Application or one of if the
components it interacts with. Try: Start (or restart) the service "COM+
System Application" Even if this appears to restart successfully, look in
the event log at the Application Log. Resolve any errors generated when the
"COM+ System Application" was restarted.

--
Larry
Please post the resolution to your
issue so that others may benefit.

Get a Health Check for SBS at:
www.sbsbpa.com


"ZielonySBS" <ZielonySBS(a)wp.pl> wrote in message
news:%23gK4IAXTKHA.1732(a)TK2MSFTNGP02.phx.gbl...
>I have got a problem with a backup. After couple of hours running backup
>fails with errors.
>
> It has nothing to do with space because I do the backup on NAS.
>
> Whats more I had been doing the backup with non chcnged configuration for
> couple of weeks so far.
>
> Here is a last bit of the log. Is anyone had this before?
>
>
> Please help
>
> --------------------------------------------------------------------------------------------------
> Backup Type: Copy
>
> Backup started on 10/14/2009 at 2:48 PM.
>
> Error: Could not access portions of directory System State\COM+ Class
> Registration Database.
> You may not have permission to open the file, or the directory may be
> missing or damaged.
> Please contact the owner or administrator.
>
>
> Error: Could not access portions of directory System State\Registry.
> You may not have permission to open the file, or the directory may be
> missing or damaged.
> Please contact the owner or administrator.
>
> Backup completed on 10/14/2009 at 2:49 PM.
> Directories: 80
> Files: 39
> Bytes: 46,487,970
> Time: 10 seconds
>
> ----------------------
>
> =======================<END NTBACKUP LOG FILE>=====================
> NTBackup finished the backup with errors.
>
> For more information about failed backups, see the article on
> troubleshooting your backup at the following Web page:
> http://go.microsoft.com/fwlink/?LinkId=18414
>
>
>

From: "Robbin Meng [MSFT]" on

Hi,

Thanks for your post and Larry's great input.

I also agree to check the error message related services. Try to set the "Microsoft Software Shadow Copy Provider" service and "COM+ System Application" service to "Automatic" and "Started", then
check this issue again. Also, if there is any CD disk in CD ROM, please remove the CD from the CD ROM drive and take a back up. If possible, try a new USB drive and backup.

Last but not least, please temporarily disable 3rd party backup and anti-virus applications , as well as update the SBS server to the latest version with necessary hotfix and updates.


Please have a try and hope this helps.


Best regards,
Robbin Meng(MSFT)
Microsoft Online Newsgroup Support

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