Prev: The perfectly realistic flight simulator chair?
Next: Getting Better CUDA performance ??
From: John Doe on 31 May 2010 16:33
"Jan Alter" <bearpuf verizon.net> wrote:

> "John Doe" <jdoe usenetlove.invalid> wrote
>> CrackerJack <CrackerJack home.net> wrote:

>>> It is not uncommon to see 25-30% failure rates on reviews of
>>> many drives at Newegg. I have wondered if this is MFG issue or
>>> related the shipping methods or bogus reviews.
>>
>> There are plenty of bogus reviews on Newegg, but... The
>> percentage of negative reviews is always greater than than the
>> actual percentage of problems among the entire purchasing
>> population. You need more information, like how many were
>> actually sold, before you come to the conclusion that there is
>> an issue with hard drives or that the reviews are bogus.

> On Newegg I've seen poorly written reviews by the author,
> detrimental reviews, positive reviews, reviews that are rants.
>
> How do you determine that a review is bogus?

Someone is apparently ignorant, and they say their level of
understanding is "high".

> Do you have any proof that the review is made up ?

Trying to prove that would be a neat trick, but I usually read
between the lines well IMO. The word "bogus" might not be the best
description, I meant something like "worthless" or "misleading"
(intentionally or not), maybe "careless" or "clueless" would be
better. I have read plenty of reviews by people who apparently do
not know what they are talking about even though they act like
they do. Sometimes a user will complain about a piece of hardware
not working properly, but I can tell that they just do not know
how to use it. And then there are reviews that knock off points
for something trivial, and vice versa. Being able to perceive
something other than what is written is very tricky, but believing
everything you read is a big mistake too. Even the consensus of
opinions can be wrong.

> Can you cite one example?

No easier than you can cite an example of a legitimate review. You
should suspect that there are some bogus reviews on Newegg and
other review sites. Some advertisers/spammers try very hard to
fool you.

BUY NOW AND SAVE!

Many people believed that.

Hopefully, one way to narrow that possibility is to read the
verified Newegg/Amazon/whatever purchaser reviews. That is one
thing you can be somewhat confident about, thanks to the sorting,
whether they have actually purchased the thing.

User reviews are not worthless, but they are not science either.
--




















>
> --
> Jan Alter
> bearpuf verizon.net
>
>
>
>

> Path: news.astraweb.com!border5.newsrouter.astraweb.com!news.glorb.com!news2.glorb.com!feeder.erje.net!eternal-september.org!.POSTED!not-for-mail
> From: "Jan Alter" <bearpuf verizon.net>
> Newsgroups: alt.comp.hardware.pc-homebuilt
> Subject: Re: Newegg hardrives
> Date: Mon, 31 May 2010 15:01:02 -0400
> Organization: A noiseless patient Spider
> Lines: 30
> Message-ID: <hu111u$vl5$1 news.eternal-september.org>
> References: <4c03bbb7$0$14647$c3e8da3 news.astraweb.com> <4c040411$0$11230$c3e8da3 news.astraweb.com>
> Injection-Date: Mon, 31 May 2010 19:01:18 +0000 (UTC)
> Injection-Info: mx02.eternal-september.org; posting-host="C356FuTfp4SveaBCjzj1KA"; logging-data="32421"; mail-complaints-to="abuse eternal-september.org"; posting-account="U2FsdGVkX1/jmTaGI+m/XlyKBleZhrdQ"
> X-RFC2646: Format=Flowed; Original
> X-Newsreader: Microsoft Outlook Express 6.00.2900.5931
> Cancel-Lock: sha1:zkkhbHh6WnA603IN0ZYZMP/nhIY=
> X-Priority: 3
> X-MSMail-Priority: Normal
> X-MIMEOLE: Produced By Microsoft MimeOLE V6.00.2900.5931
>
From: CrackerJack on 31 May 2010 17:49
CrackerJack wrote:

>> It is not uncommon to see 25-30% failure rates on reviews of many drives at Newegg. I have wondered
>> if this is MFG issue or related the shipping methods or bogus reviews.

>And these professed comprehensive statistics are noted where?
I suppose a 25-30% of 1 egg reviews where the customer reports failed drive is might not equal a 25-30% failure rate. For all
I know could be more.


>> I have purchased Seagate, WD and Hitachi drives and have had no failures. Some were shipped in
>> the bubblewrap and some in the original box.
>>
>> If you have purchased a drive from Newegg in the last year that failed, what brand was it and
>> how was it shipped? UPS/FEDX/USPS... bubble wrapped or OEM box?

>You expected to get the retail packaging when purchasing an OEM product?
>Their ads specify whether the product is a retail or OEM version.

Did I say did?

>The shipper is YOUR choice: FedEx or UPS (USPS is not listed as an
>option unless perhaps they are forced to use USPS for APO/FPO military).

Did I say it wasn't?

I only ask the questions in an attempt get a feel for the reason so many drives are failing. Your reading far more
into my post than what was there. I'l try to make it simpler for your, but I am not sure it's possible.

From: Ron on 31 May 2010 18:26
On 5/31/2010 6:37 AM, CrackerJack wrote:
> It is not uncommon to see 25-30% failure rates on reviews of many drives at Newegg. I have wondered
> if this is MFG issue or related the shipping methods or bogus reviews.
>
> I have purchased Seagate, WD and Hitachi drives and have had no failures. Some were shipped in
> the bubblewrap and some in the original box.
>
> If you have purchased a drive from Newegg in the last year that failed, what brand was it and
> how was it shipped? UPS/FEDX/USPS... bubble wrapped or OEM box?
>
> cj
>
>
>

In the past year, I've purchased 6-7 Seagate and WD drives, retail, bare
drives, internal, external, and even refurbished (in one case). No
problems with any, and all shipped UPS with bubble wrap, peanuts, or both.

The actual number of reviews compared to sales is probably a small
fraction, I suspect. Nearly every reviewer seems to claim their "tech
level is high", which I find unverifiable. Someone with an ax to grind
will almost certainly submit a negative review, while satisfied
customers might be less inclined to participate. Frequently, there is no
way to determine what research was done by the dissatisfied individuals
that might have helped prevent their problems.

That said, I may have an advantage: I live in the Los Angeles area, not
far from Newegg's SoCal warehouse. less travel time may be in my favor;
I couldn't tell you for sure.
From: CrackerJack on 31 May 2010 20:03
<snip>

>>> The shipper is YOUR choice: FedEx or UPS (USPS is not listed as an
>>> option unless perhaps they are forced to use USPS for APO/FPO
>>> military).
>>
>> Did I say it wasn't?

>Um, YOU were the one that asked how it got shipped yet now you claim
>that you knew it was your choice. Uh huh. YOU asked "How was it
>shipped?". Now you claim you already know it was your choice so why did
>you ask?


To get a feel for if failures might be related to the method of shipment. I guess it was to difficult
for you to understand.

If I got 100 responses and 50 said UPS and 50 said Fedex, but 80% of ppl getting them by UPS
had failures and 5& shipped FedX had problems it could be meaningful.

Chill out dude... I was simply trying to poll people and perhaps draw some conclusions.

From: LSMFT on 31 May 2010 21:15
CrackerJack wrote:
> It is not uncommon to see 25-30% failure rates on reviews of many drives at Newegg. I have wondered
> if this is MFG issue or related the shipping methods or bogus reviews.
>
> I have purchased Seagate, WD and Hitachi drives and have had no failures. Some were shipped in
> the bubblewrap and some in the original box.
>
> If you have purchased a drive from Newegg in the last year that failed, what brand was it and
> how was it shipped? UPS/FEDX/USPS... bubble wrapped or OEM box?
>
> cj
>
>
>
I've had several "white label" drives fail.

--
LSMFT

I haven't spoken to my wife in 18 months.
I don't like to interrupt her.
First  |  Prev  |  Next  |  Last
Pages: 1 2 3 4
Prev: The perfectly realistic flight simulator chair?
Next: Getting Better CUDA performance ??