From: Robert Aldwinckle on 12 Feb 2010 08:54 "Frederick R. Hutchings" <frederickh(a)cox.net> wrote in message news:uPYTdwzqKHA.3800(a)TK2MSFTNGP06.phx.gbl... > Hi PA Bear, > > That link still isn't working. It gives the message: > The website has encountered a problem Which link? Two were given. FWIW both worked for me. Oh. Are you talking about this link? http://catalog.update.microsoft.com/ FWIW I have a new machine and don't yet have the ActiveX control it wants me to install, so I am getting a prompt to install it (as expected)... And that worked too. However, on another machine I did encounter a problem with that app and discovered a workaround... http://groups.google.com/group/microsoft.public.microsoft_update_catalog/msg/0e85a9c9dccc283d?hl=en <quote> Disabling the control didn't help. Disabling Scripting changed the symptom but didn't help. Only removing the old ActiveX control worked and then only after starting from the beginning again. </quote> HTH Robert Aldwinckle --- > > [Error number: 8DDD0020] > The website has encountered a problem and cannot display the page you are > trying to view. The options provided below might help you solve the > problem. > For self-help options: > Frequently Asked Questions Help and Support > > Please help. > > Fred > > "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message > news:OO6KE5uoKHA.4836(a)TK2MSFTNGP05.phx.gbl... >> Well, I know that Microsoft's servers have been having a boatload of >> problems since the 29th so what you're seeing might be related. Judging >> from the problem I've encountered at other MS websites since then, I >> don't >> think they've got the problems sorted quite yet. >> >> cf. >> http://blogs.technet.com/msonline/archive/2010/01/29/response-to-north-america-connectivity-issues.aspx >> >> In the meantime, see if you can find & download the updates one-at-a-time >> via the Download Center: http://www.microsoft.com/downloads >> >> Nothing about the Microsoft Update Catalog is automatic, Fred. Think of >> it >> as a download manager of sorts, allowing you to download multiple updates >> (files) in one go-round. If you're referring to Office 2000 SP3, I can >> assure you that it's not and never has been available on CD (at least to >> the >> general public). >> >> >> Frederick R. Hutchings wrote: >>> I just tried that link and it downloaded an ActiveX control and then was >>> redirected to an error message here: >>> http://catalog.update.microsoft.com/v7/site/Error.aspx?id=-1914896352. >>> Please help. >>> >>> Also, does this automate the process of installing all the updates SP3 >>> and >>> later? If not, does MS offer a CD with all of them? >>> >>>> No, you're SOL when it comes to checking for updates. However, all >>>> previously released updates for Office 2000 (no longer supported) are >>>> available for download here: http://catalog.update.microsoft.com/ >>>> >>>> Steve Doerr wrote: >>>>> How does one check for updates to Office 2000? As far as I can see, >>>>> the >>>>> Office Update service is no more and Windows Update/Microsoft Update >>>>> does not cover Office 2000. Is there another route? >> > > >
From: Frederick R. Hutchings on 12 Feb 2010 09:54 Robert, What is the name of the old ActiveX control? The one to remove. Fred "Robert Aldwinckle" <robald(a)techemail.com> wrote in message news:eFwQqr%23qKHA.3908(a)TK2MSFTNGP05.phx.gbl... > "Frederick R. Hutchings" <frederickh(a)cox.net> wrote in message > news:uPYTdwzqKHA.3800(a)TK2MSFTNGP06.phx.gbl... >> Hi PA Bear, >> >> That link still isn't working. It gives the message: >> The website has encountered a problem > > > Which link? Two were given. FWIW both worked for me. > > Oh. Are you talking about this link? > > http://catalog.update.microsoft.com/ > > FWIW I have a new machine and don't yet have the ActiveX control it wants > me > to install, so I am getting a prompt to install it (as expected)... > And that worked too. > > However, on another machine I did encounter a problem with that app and > discovered a workaround... > > http://groups.google.com/group/microsoft.public.microsoft_update_catalog/msg/0e85a9c9dccc283d?hl=en > > <quote> > Disabling the control didn't help. Disabling Scripting changed the > symptom > but didn't help. Only removing the old ActiveX control worked and then > only after starting from the beginning again. > </quote> > > > HTH > > Robert Aldwinckle > --- > > >> >> [Error number: 8DDD0020] >> The website has encountered a problem and cannot display the page you are >> trying to view. The options provided below might help you solve the >> problem. >> For self-help options: >> Frequently Asked Questions Help and Support >> >> Please help. >> >> Fred >> >> "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message >> news:OO6KE5uoKHA.4836(a)TK2MSFTNGP05.phx.gbl... >>> Well, I know that Microsoft's servers have been having a boatload of >>> problems since the 29th so what you're seeing might be related. Judging >>> from the problem I've encountered at other MS websites since then, I >>> don't >>> think they've got the problems sorted quite yet. >>> >>> cf. >>> http://blogs.technet.com/msonline/archive/2010/01/29/response-to-north-america-connectivity-issues.aspx >>> >>> In the meantime, see if you can find & download the updates >>> one-at-a-time >>> via the Download Center: http://www.microsoft.com/downloads >>> >>> Nothing about the Microsoft Update Catalog is automatic, Fred. Think of >>> it >>> as a download manager of sorts, allowing you to download multiple >>> updates >>> (files) in one go-round. If you're referring to Office 2000 SP3, I can >>> assure you that it's not and never has been available on CD (at least to >>> the >>> general public). >>> >>> >>> Frederick R. Hutchings wrote: >>>> I just tried that link and it downloaded an ActiveX control and then >>>> was >>>> redirected to an error message here: >>>> http://catalog.update.microsoft.com/v7/site/Error.aspx?id=-1914896352. >>>> Please help. >>>> >>>> Also, does this automate the process of installing all the updates SP3 >>>> and >>>> later? If not, does MS offer a CD with all of them? >>>> >>>>> No, you're SOL when it comes to checking for updates. However, all >>>>> previously released updates for Office 2000 (no longer supported) are >>>>> available for download here: http://catalog.update.microsoft.com/ >>>>> >>>>> Steve Doerr wrote: >>>>>> How does one check for updates to Office 2000? As far as I can see, >>>>>> the >>>>>> Office Update service is no more and Windows Update/Microsoft Update >>>>>> does not cover Office 2000. Is there another route? >>> >> >> >>
From: Frederick R. Hutchings on 12 Feb 2010 10:07 Well, I just answered my own question. It's named Microsoft Update Catalog. Removing that gets me a little further, but it hangs after I click the info bar to install the (presumed) new one. Fred "Frederick R. Hutchings" <frederickh(a)cox.net> wrote in message news:eMEZVN$qKHA.5940(a)TK2MSFTNGP02.phx.gbl... > Robert, > > What is the name of the old ActiveX control? The one to remove. > > Fred > > "Robert Aldwinckle" <robald(a)techemail.com> wrote in message > news:eFwQqr%23qKHA.3908(a)TK2MSFTNGP05.phx.gbl... >> "Frederick R. Hutchings" <frederickh(a)cox.net> wrote in message >> news:uPYTdwzqKHA.3800(a)TK2MSFTNGP06.phx.gbl... >>> Hi PA Bear, >>> >>> That link still isn't working. It gives the message: >>> The website has encountered a problem >> >> >> Which link? Two were given. FWIW both worked for me. >> >> Oh. Are you talking about this link? >> >> http://catalog.update.microsoft.com/ >> >> FWIW I have a new machine and don't yet have the ActiveX control it wants >> me >> to install, so I am getting a prompt to install it (as expected)... >> And that worked too. >> >> However, on another machine I did encounter a problem with that app and >> discovered a workaround... >> >> http://groups.google.com/group/microsoft.public.microsoft_update_catalog/msg/0e85a9c9dccc283d?hl=en >> >> <quote> >> Disabling the control didn't help. Disabling Scripting changed the >> symptom >> but didn't help. Only removing the old ActiveX control worked and then >> only after starting from the beginning again. >> </quote> >> >> >> HTH >> >> Robert Aldwinckle >> --- >> >> >>> >>> [Error number: 8DDD0020] >>> The website has encountered a problem and cannot display the page you >>> are >>> trying to view. The options provided below might help you solve the >>> problem. >>> For self-help options: >>> Frequently Asked Questions Help and Support >>> >>> Please help. >>> >>> Fred >>> >>> "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message >>> news:OO6KE5uoKHA.4836(a)TK2MSFTNGP05.phx.gbl... >>>> Well, I know that Microsoft's servers have been having a boatload of >>>> problems since the 29th so what you're seeing might be related. >>>> Judging >>>> from the problem I've encountered at other MS websites since then, I >>>> don't >>>> think they've got the problems sorted quite yet. >>>> >>>> cf. >>>> http://blogs.technet.com/msonline/archive/2010/01/29/response-to-north-america-connectivity-issues.aspx >>>> >>>> In the meantime, see if you can find & download the updates >>>> one-at-a-time >>>> via the Download Center: http://www.microsoft.com/downloads >>>> >>>> Nothing about the Microsoft Update Catalog is automatic, Fred. Think >>>> of >>>> it >>>> as a download manager of sorts, allowing you to download multiple >>>> updates >>>> (files) in one go-round. If you're referring to Office 2000 SP3, I can >>>> assure you that it's not and never has been available on CD (at least >>>> to >>>> the >>>> general public). >>>> >>>> >>>> Frederick R. Hutchings wrote: >>>>> I just tried that link and it downloaded an ActiveX control and then >>>>> was >>>>> redirected to an error message here: >>>>> http://catalog.update.microsoft.com/v7/site/Error.aspx?id=-1914896352. >>>>> Please help. >>>>> >>>>> Also, does this automate the process of installing all the updates SP3 >>>>> and >>>>> later? If not, does MS offer a CD with all of them? >>>>> >>>>>> No, you're SOL when it comes to checking for updates. However, all >>>>>> previously released updates for Office 2000 (no longer supported) are >>>>>> available for download here: http://catalog.update.microsoft.com/ >>>>>> >>>>>> Steve Doerr wrote: >>>>>>> How does one check for updates to Office 2000? As far as I can see, >>>>>>> the >>>>>>> Office Update service is no more and Windows Update/Microsoft Update >>>>>>> does not cover Office 2000. Is there another route? >>>> >>> >>> >>> > >
From: Robert Aldwinckle on 12 Feb 2010 17:16 "Frederick R. Hutchings" <frederickh(a)cox.net> wrote in message news:#uA4eU$qKHA.3464(a)TK2MSFTNGP06.phx.gbl... > Well, I just answered my own question. It's named Microsoft Update > Catalog. Removing that gets me a little further, but it hangs after I > click the info bar to install the (presumed) new one. Maybe you'll have better luck than me trying to report it using that feedback link they provide. <eg> Robert --- > > Fred > > "Frederick R. Hutchings" <frederickh(a)cox.net> wrote in message > news:eMEZVN$qKHA.5940(a)TK2MSFTNGP02.phx.gbl... >> Robert, >> >> What is the name of the old ActiveX control? The one to remove. >> >> Fred >> >> "Robert Aldwinckle" <robald(a)techemail.com> wrote in message >> news:eFwQqr%23qKHA.3908(a)TK2MSFTNGP05.phx.gbl... >>> "Frederick R. Hutchings" <frederickh(a)cox.net> wrote in message >>> news:uPYTdwzqKHA.3800(a)TK2MSFTNGP06.phx.gbl... >>>> Hi PA Bear, >>>> >>>> That link still isn't working. It gives the message: >>>> The website has encountered a problem >>> >>> >>> Which link? Two were given. FWIW both worked for me. >>> >>> Oh. Are you talking about this link? >>> >>> http://catalog.update.microsoft.com/ >>> >>> FWIW I have a new machine and don't yet have the ActiveX control it >>> wants me >>> to install, so I am getting a prompt to install it (as expected)... >>> And that worked too. >>> >>> However, on another machine I did encounter a problem with that app and >>> discovered a workaround... >>> >>> http://groups.google.com/group/microsoft.public.microsoft_update_catalog/msg/0e85a9c9dccc283d?hl=en >>> >>> <quote> >>> Disabling the control didn't help. Disabling Scripting changed the >>> symptom >>> but didn't help. Only removing the old ActiveX control worked and then >>> only after starting from the beginning again. >>> </quote> >>> >>> >>> HTH >>> >>> Robert Aldwinckle >>> --- >>> >>> >>>> >>>> [Error number: 8DDD0020] >>>> The website has encountered a problem and cannot display the page you >>>> are >>>> trying to view. The options provided below might help you solve the >>>> problem. >>>> For self-help options: >>>> Frequently Asked Questions Help and Support >>>> >>>> Please help. >>>> >>>> Fred >>>> >>>> "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message >>>> news:OO6KE5uoKHA.4836(a)TK2MSFTNGP05.phx.gbl... >>>>> Well, I know that Microsoft's servers have been having a boatload of >>>>> problems since the 29th so what you're seeing might be related. >>>>> Judging >>>>> from the problem I've encountered at other MS websites since then, I >>>>> don't >>>>> think they've got the problems sorted quite yet. >>>>> >>>>> cf. >>>>> http://blogs.technet.com/msonline/archive/2010/01/29/response-to-north-america-connectivity-issues.aspx >>>>> >>>>> In the meantime, see if you can find & download the updates >>>>> one-at-a-time >>>>> via the Download Center: http://www.microsoft.com/downloads >>>>> >>>>> Nothing about the Microsoft Update Catalog is automatic, Fred. Think >>>>> of >>>>> it >>>>> as a download manager of sorts, allowing you to download multiple >>>>> updates >>>>> (files) in one go-round. If you're referring to Office 2000 SP3, I >>>>> can >>>>> assure you that it's not and never has been available on CD (at least >>>>> to >>>>> the >>>>> general public). >>>>> >>>>> >>>>> Frederick R. Hutchings wrote: >>>>>> I just tried that link and it downloaded an ActiveX control and then >>>>>> was >>>>>> redirected to an error message here: >>>>>> http://catalog.update.microsoft.com/v7/site/Error.aspx?id=-1914896352. >>>>>> Please help. >>>>>> >>>>>> Also, does this automate the process of installing all the updates >>>>>> SP3 >>>>>> and >>>>>> later? If not, does MS offer a CD with all of them? >>>>>> >>>>>>> No, you're SOL when it comes to checking for updates. However, all >>>>>>> previously released updates for Office 2000 (no longer supported) >>>>>>> are >>>>>>> available for download here: http://catalog.update.microsoft.com/ >>>>>>> >>>>>>> Steve Doerr wrote: >>>>>>>> How does one check for updates to Office 2000? As far as I can see, >>>>>>>> the >>>>>>>> Office Update service is no more and Windows Update/Microsoft >>>>>>>> Update >>>>>>>> does not cover Office 2000. Is there another route? >>>>> >>>> >>>> >>>> >> >> > >
From: PA Bear [MS MVP] on 12 Feb 2010 21:00 Can you reach http://www.microsoft.com/downloads? How about http://windowsupdate.microsoft.com or http://update.microsoft.com/microsoftupdate ?? Are you running IE6, IE7, or IE8 on your WinXP SP3 computer? What anti-virus application or security suite is installed and is your subscription current? What anti-spyware applications (other than Defender)? What third-party firewall (if any)? Has a(another) Norton or McAfee application ever been installed on the computer (e.g., a free-trial version that came preinstalled when you bought it)? Frederick R. Hutchings wrote: > Hi PA Bear, > > That link still isn't working. It gives the message: > The website has encountered a problem > > [Error number: 8DDD0020] > The website has encountered a problem and cannot display the page you are > trying to view. The options provided below might help you solve the > problem. <snip> > >> Well, I know that Microsoft's servers have been having a boatload of >> problems since the 29th so what you're seeing might be related. Judging >> from the problem I've encountered at other MS websites since then, I >> don't >> think they've got the problems sorted quite yet. >> >> cf. >> http://blogs.technet.com/msonline/archive/2010/01/29/response-to-north-america-connectivity-issues.aspx >> >> In the meantime, see if you can find & download the updates one-at-a-time >> via the Download Center: http://www.microsoft.com/downloads >> >> Nothing about the Microsoft Update Catalog is automatic, Fred. Think of >> it >> as a download manager of sorts, allowing you to download multiple updates >> (files) in one go-round. If you're referring to Office 2000 SP3, I can >> assure you that it's not and never has been available on CD (at least to >> the >> general public). >> >> >> Frederick R. Hutchings wrote: >>> I just tried that link and it downloaded an ActiveX control and then was >>> redirected to an error message here: >>> http://catalog.update.microsoft.com/v7/site/Error.aspx?id=-1914896352. >>> Please help. >>> >>> Also, does this automate the process of installing all the updates SP3 >>> and >>> later? If not, does MS offer a CD with all of them? >>> >>>> No, you're SOL when it comes to checking for updates. However, all >>>> previously released updates for Office 2000 (no longer supported) are >>>> available for download here: http://catalog.update.microsoft.com/ >>>> >>>> Steve Doerr wrote: >>>>> How does one check for updates to Office 2000? As far as I can see, >>>>> the >>>>> Office Update service is no more and Windows Update/Microsoft Update >>>>> does not cover Office 2000. Is there another route?
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