Office 2000
in [Windows Update]
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From: Frederick R. Hutchings on 13 Feb 2010 21:36 I can reach all 3 of the websites that you mentioned. They don't, however, offer an automated way to get Office 2000 updates. WinXP SP3 with IE8. Norton Internet Security 2010 and it is current. No anti-spyware. I'm using NIS' firewall. No other Norton or McAfee applications were ever installed. Have you been able to access http://catalog.update.microsoft.com/ yourself? Fred "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message news:uwFHVDFrKHA.3792(a)TK2MSFTNGP05.phx.gbl... > Can you reach http://www.microsoft.com/downloads? > > How about http://windowsupdate.microsoft.com or > http://update.microsoft.com/microsoftupdate ?? > > Are you running IE6, IE7, or IE8 on your WinXP SP3 computer? > > What anti-virus application or security suite is installed and is your > subscription current? What anti-spyware applications (other than > Defender)? What third-party firewall (if any)? > > Has a(another) Norton or McAfee application ever been installed on the > computer (e.g., a free-trial version that came preinstalled when you > bought it)? > > > Frederick R. Hutchings wrote: >> Hi PA Bear, >> >> That link still isn't working. It gives the message: >> The website has encountered a problem >> >> [Error number: 8DDD0020] >> The website has encountered a problem and cannot display the page you are >> trying to view. The options provided below might help you solve the >> problem. > <snip> >> >>> Well, I know that Microsoft's servers have been having a boatload of >>> problems since the 29th so what you're seeing might be related. Judging >>> from the problem I've encountered at other MS websites since then, I >>> don't >>> think they've got the problems sorted quite yet. >>> >>> cf. >>> http://blogs.technet.com/msonline/archive/2010/01/29/response-to-north-america-connectivity-issues.aspx >>> >>> In the meantime, see if you can find & download the updates >>> one-at-a-time >>> via the Download Center: http://www.microsoft.com/downloads >>> >>> Nothing about the Microsoft Update Catalog is automatic, Fred. Think of >>> it >>> as a download manager of sorts, allowing you to download multiple >>> updates >>> (files) in one go-round. If you're referring to Office 2000 SP3, I can >>> assure you that it's not and never has been available on CD (at least to >>> the >>> general public). >>> >>> >>> Frederick R. Hutchings wrote: >>>> I just tried that link and it downloaded an ActiveX control and then >>>> was >>>> redirected to an error message here: >>>> http://catalog.update.microsoft.com/v7/site/Error.aspx?id=-1914896352. >>>> Please help. >>>> >>>> Also, does this automate the process of installing all the updates SP3 >>>> and >>>> later? If not, does MS offer a CD with all of them? >>>> >>>>> No, you're SOL when it comes to checking for updates. However, all >>>>> previously released updates for Office 2000 (no longer supported) are >>>>> available for download here: http://catalog.update.microsoft.com/ >>>>> >>>>> Steve Doerr wrote: >>>>>> How does one check for updates to Office 2000? As far as I can see, >>>>>> the >>>>>> Office Update service is no more and Windows Update/Microsoft Update >>>>>> does not cover Office 2000. Is there another route? >
From: PA Bear [MS MVP] on 14 Feb 2010 01:46 With the demise of Office Update website in Aug-09, there is no automated way to update Office 2000. I never said or implied that you'd be able to update Office 2000 via Microsoft Update Catalog (vs Microsoft Update website) or the Download Center. > Have you been able to access http://catalog.update.microsoft.com/ > yourself? Yes, I've always been able to access that page. > Norton Internet Security 2010 and it is current... > No other Norton or McAfee applications were ever installed NIS 2010 only became available a few months ago. I assume you upgraded to NIS 2010 from, e.g., NIS 2009, yes? Were all NIS processes running in the background when you installed IE8 and/or SP3? Frederick R. Hutchings wrote: > I can reach all 3 of the websites that you mentioned. They don't, > however, > offer an automated way to get Office 2000 updates. > > WinXP SP3 with IE8. > > Norton Internet Security 2010 and it is current. No anti-spyware. I'm > using NIS' firewall. > > No other Norton or McAfee applications were ever installed. > > Have you been able to access http://catalog.update.microsoft.com/ > yourself? > > Fred > > "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message > news:uwFHVDFrKHA.3792(a)TK2MSFTNGP05.phx.gbl... >> Can you reach http://www.microsoft.com/downloads? >> >> How about http://windowsupdate.microsoft.com or >> http://update.microsoft.com/microsoftupdate ?? >> >> Are you running IE6, IE7, or IE8 on your WinXP SP3 computer? >> >> What anti-virus application or security suite is installed and is your >> subscription current? What anti-spyware applications (other than >> Defender)? What third-party firewall (if any)? >> >> Has a(another) Norton or McAfee application ever been installed on the >> computer (e.g., a free-trial version that came preinstalled when you >> bought it)? >> >> >> Frederick R. Hutchings wrote: >>> Hi PA Bear, >>> >>> That link still isn't working. It gives the message: >>> The website has encountered a problem >>> >>> [Error number: 8DDD0020] >>> The website has encountered a problem and cannot display the page you >>> are >>> trying to view. The options provided below might help you solve the >>> problem. >> <snip> >>> >>>> Well, I know that Microsoft's servers have been having a boatload of >>>> problems since the 29th so what you're seeing might be related. >>>> Judging >>>> from the problem I've encountered at other MS websites since then, I >>>> don't >>>> think they've got the problems sorted quite yet. >>>> >>>> cf. >>>> http://blogs.technet.com/msonline/archive/2010/01/29/response-to-north-america-connectivity-issues.aspx >>>> >>>> In the meantime, see if you can find & download the updates >>>> one-at-a-time >>>> via the Download Center: http://www.microsoft.com/downloads >>>> >>>> Nothing about the Microsoft Update Catalog is automatic, Fred. Think >>>> of >>>> it >>>> as a download manager of sorts, allowing you to download multiple >>>> updates >>>> (files) in one go-round. If you're referring to Office 2000 SP3, I can >>>> assure you that it's not and never has been available on CD (at least >>>> to >>>> the >>>> general public). >>>> >>>> >>>> Frederick R. Hutchings wrote: >>>>> I just tried that link and it downloaded an ActiveX control and then >>>>> was >>>>> redirected to an error message here: >>>>> http://catalog.update.microsoft.com/v7/site/Error.aspx?id=-1914896352. >>>>> Please help. >>>>> >>>>> Also, does this automate the process of installing all the updates SP3 >>>>> and >>>>> later? If not, does MS offer a CD with all of them? >>>>> >>>>>> No, you're SOL when it comes to checking for updates. However, all >>>>>> previously released updates for Office 2000 (no longer supported) are >>>>>> available for download here: http://catalog.update.microsoft.com/ >>>>>> >>>>>> Steve Doerr wrote: >>>>>>> How does one check for updates to Office 2000? As far as I can see, >>>>>>> the >>>>>>> Office Update service is no more and Windows Update/Microsoft Update >>>>>>> does not cover Office 2000. Is there another route?
From: PA Bear [MS MVP] on 14 Feb 2010 11:16 [TYPO] PA Bear [MS MVP] wrote: > With the demise of Office Update website in Aug-09, there is no automated > way to update Office 2000. I never said or implied that you'd be able to > update Office 2000 [AUTOMATICALLY via Microsoft Update Catalog (vs > Microsoft Update website) or the Download Center. > >> Have you been able to access http://catalog.update.microsoft.com/ >> yourself? > > Yes, I've always been able to access that page. > >> Norton Internet Security 2010 and it is current... >> No other Norton or McAfee applications were ever installed > > NIS 2010 only became available a few months ago. I assume you upgraded to > NIS 2010 from, e.g., NIS 2009, yes? > > Were all NIS processes running in the background when you installed IE8 > and/or SP3? > > > Frederick R. Hutchings wrote: >> I can reach all 3 of the websites that you mentioned. They don't, >> however, >> offer an automated way to get Office 2000 updates. >> >> WinXP SP3 with IE8. >> >> Norton Internet Security 2010 and it is current. No anti-spyware. I'm >> using NIS' firewall. >> >> No other Norton or McAfee applications were ever installed. >> >> Have you been able to access http://catalog.update.microsoft.com/ >> yourself? >> >> Fred >> >> "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message >> news:uwFHVDFrKHA.3792(a)TK2MSFTNGP05.phx.gbl... >>> Can you reach http://www.microsoft.com/downloads? >>> >>> How about http://windowsupdate.microsoft.com or >>> http://update.microsoft.com/microsoftupdate ?? >>> >>> Are you running IE6, IE7, or IE8 on your WinXP SP3 computer? >>> >>> What anti-virus application or security suite is installed and is your >>> subscription current? What anti-spyware applications (other than >>> Defender)? What third-party firewall (if any)? >>> >>> Has a(another) Norton or McAfee application ever been installed on the >>> computer (e.g., a free-trial version that came preinstalled when you >>> bought it)? >>> >>> >>> Frederick R. Hutchings wrote: >>>> Hi PA Bear, >>>> >>>> That link still isn't working. It gives the message: >>>> The website has encountered a problem >>>> >>>> [Error number: 8DDD0020] >>>> The website has encountered a problem and cannot display the page you >>>> are >>>> trying to view. The options provided below might help you solve the >>>> problem. >>> <snip> >>>> >>>>> Well, I know that Microsoft's servers have been having a boatload of >>>>> problems since the 29th so what you're seeing might be related. >>>>> Judging >>>>> from the problem I've encountered at other MS websites since then, I >>>>> don't >>>>> think they've got the problems sorted quite yet. >>>>> >>>>> cf. >>>>> http://blogs.technet.com/msonline/archive/2010/01/29/response-to-north-america-connectivity-issues.aspx >>>>> >>>>> In the meantime, see if you can find & download the updates >>>>> one-at-a-time >>>>> via the Download Center: http://www.microsoft.com/downloads >>>>> >>>>> Nothing about the Microsoft Update Catalog is automatic, Fred. Think >>>>> of >>>>> it >>>>> as a download manager of sorts, allowing you to download multiple >>>>> updates >>>>> (files) in one go-round. If you're referring to Office 2000 SP3, I >>>>> can >>>>> assure you that it's not and never has been available on CD (at least >>>>> to >>>>> the >>>>> general public). >>>>> >>>>> >>>>> Frederick R. Hutchings wrote: >>>>>> I just tried that link and it downloaded an ActiveX control and then >>>>>> was >>>>>> redirected to an error message here: >>>>>> http://catalog.update.microsoft.com/v7/site/Error.aspx?id=-1914896352. >>>>>> Please help. >>>>>> >>>>>> Also, does this automate the process of installing all the updates >>>>>> SP3 >>>>>> and >>>>>> later? If not, does MS offer a CD with all of them? >>>>>> >>>>>>> No, you're SOL when it comes to checking for updates. However, all >>>>>>> previously released updates for Office 2000 (no longer supported) >>>>>>> are >>>>>>> available for download here: http://catalog.update.microsoft.com/ >>>>>>> >>>>>>> Steve Doerr wrote: >>>>>>>> How does one check for updates to Office 2000? As far as I can see, >>>>>>>> the >>>>>>>> Office Update service is no more and Windows Update/Microsoft >>>>>>>> Update >>>>>>>> does not cover Office 2000. Is there another route?
From: Frederick R. Hutchings on 15 Feb 2010 17:15 I was finally able to access that page on another computer, too, but, as you said, it's not set up to offer all the updates for Office 2000. Sorry if I misunderstood. Yes I upgraded from NIS 2009. I think I turned Norton off when I installed IE8 and SP3, but I'm not sure. I suspect that the computer that can't access http://catalog.update.microsoft.com/ is having trouble with the ActiveX control and I don't see a way to remove it. Fred "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message news:eQv1$HUrKHA.5940(a)TK2MSFTNGP02.phx.gbl... > With the demise of Office Update website in Aug-09, there is no automated > way to update Office 2000. I never said or implied that you'd be able to > update Office 2000 via Microsoft Update Catalog (vs Microsoft Update > website) or the Download Center. > >> Have you been able to access http://catalog.update.microsoft.com/ >> yourself? > > Yes, I've always been able to access that page. > >> Norton Internet Security 2010 and it is current... >> No other Norton or McAfee applications were ever installed > > NIS 2010 only became available a few months ago. I assume you upgraded to > NIS 2010 from, e.g., NIS 2009, yes? > > Were all NIS processes running in the background when you installed IE8 > and/or SP3? > > > Frederick R. Hutchings wrote: >> I can reach all 3 of the websites that you mentioned. They don't, >> however, >> offer an automated way to get Office 2000 updates. >> >> WinXP SP3 with IE8. >> >> Norton Internet Security 2010 and it is current. No anti-spyware. I'm >> using NIS' firewall. >> >> No other Norton or McAfee applications were ever installed. >> >> Have you been able to access http://catalog.update.microsoft.com/ >> yourself? >> >> Fred >> >> "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message >> news:uwFHVDFrKHA.3792(a)TK2MSFTNGP05.phx.gbl... >>> Can you reach http://www.microsoft.com/downloads? >>> >>> How about http://windowsupdate.microsoft.com or >>> http://update.microsoft.com/microsoftupdate ?? >>> >>> Are you running IE6, IE7, or IE8 on your WinXP SP3 computer? >>> >>> What anti-virus application or security suite is installed and is your >>> subscription current? What anti-spyware applications (other than >>> Defender)? What third-party firewall (if any)? >>> >>> Has a(another) Norton or McAfee application ever been installed on the >>> computer (e.g., a free-trial version that came preinstalled when you >>> bought it)? >>> >>> >>> Frederick R. Hutchings wrote: >>>> Hi PA Bear, >>>> >>>> That link still isn't working. It gives the message: >>>> The website has encountered a problem >>>> >>>> [Error number: 8DDD0020] >>>> The website has encountered a problem and cannot display the page you >>>> are >>>> trying to view. The options provided below might help you solve the >>>> problem. >>> <snip> >>>> >>>>> Well, I know that Microsoft's servers have been having a boatload of >>>>> problems since the 29th so what you're seeing might be related. >>>>> Judging >>>>> from the problem I've encountered at other MS websites since then, I >>>>> don't >>>>> think they've got the problems sorted quite yet. >>>>> >>>>> cf. >>>>> http://blogs.technet.com/msonline/archive/2010/01/29/response-to-north-america-connectivity-issues.aspx >>>>> >>>>> In the meantime, see if you can find & download the updates >>>>> one-at-a-time >>>>> via the Download Center: http://www.microsoft.com/downloads >>>>> >>>>> Nothing about the Microsoft Update Catalog is automatic, Fred. Think >>>>> of >>>>> it >>>>> as a download manager of sorts, allowing you to download multiple >>>>> updates >>>>> (files) in one go-round. If you're referring to Office 2000 SP3, I >>>>> can >>>>> assure you that it's not and never has been available on CD (at least >>>>> to >>>>> the >>>>> general public). >>>>> >>>>> >>>>> Frederick R. Hutchings wrote: >>>>>> I just tried that link and it downloaded an ActiveX control and then >>>>>> was >>>>>> redirected to an error message here: >>>>>> http://catalog.update.microsoft.com/v7/site/Error.aspx?id=-1914896352. >>>>>> Please help. >>>>>> >>>>>> Also, does this automate the process of installing all the updates >>>>>> SP3 >>>>>> and >>>>>> later? If not, does MS offer a CD with all of them? >>>>>> >>>>>>> No, you're SOL when it comes to checking for updates. However, all >>>>>>> previously released updates for Office 2000 (no longer supported) >>>>>>> are >>>>>>> available for download here: http://catalog.update.microsoft.com/ >>>>>>> >>>>>>> Steve Doerr wrote: >>>>>>>> How does one check for updates to Office 2000? As far as I can see, >>>>>>>> the >>>>>>>> Office Update service is no more and Windows Update/Microsoft >>>>>>>> Update >>>>>>>> does not cover Office 2000. Is there another route? >
From: PA Bear [MS MVP] on 15 Feb 2010 17:43
Norton (and McAfee) applications are notorious for not upgrading (or uninstalling) cleanly. Try the following: 1. Download the Norton Removal Tool, saving it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe 2. Close any open applications (i.e., anything with an icon on the taskbar). 3. After making certain you have a copy of your Product Key handy, uninstall Norton Internet Security, LiveUpdate & any Norton Add-ons via Add/Remove Programs and reboot. 4. IMPORTANT! => Enable the Windows Firewall immediately after rebooting. NB: You're "working without a net" now: Don't to ANYTHING else online (e.g., browsing; reading email; chatting) until you've completed Step #7 below! 5. Double-click on the file you saved in #1 above to run the utility. Don't TOUCH your keyboard until the run completes, then reboot. 6. Do a clean install of NIS 2010 using your Product ID & reboot: http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20080514162318EN TIP: Do not enable or install any Norton Add-ons (e.g., Norton Anti-Phishing) just yet. 7. Manually and repeatedly run LiveUpdate until you get a "no more updates" prompt. 8. Test accessing, etc., http://catalog.update.microsoft.com now. Frederick R. Hutchings wrote: > I was finally able to access that page on another computer, too, but, as > you > said, it's not set up to offer all the updates for Office 2000. Sorry if > I > misunderstood. > > Yes I upgraded from NIS 2009. > > I think I turned Norton off when I installed IE8 and SP3, but I'm not > sure. > > I suspect that the computer that can't access > http://catalog.update.microsoft.com/ is having trouble with the ActiveX > control and I don't see a way to remove it. > >> With the demise of Office Update website in Aug-09, there is no automated >> way to update Office 2000. I never said or implied that you'd be able to >> update Office 2000 via Microsoft Update Catalog (vs Microsoft Update >> website) or the Download Center. >> >>> Have you been able to access http://catalog.update.microsoft.com/ >>> yourself? >> >> Yes, I've always been able to access that page. >> >>> Norton Internet Security 2010 and it is current... >>> No other Norton or McAfee applications were ever installed >> >> NIS 2010 only became available a few months ago. I assume you upgraded >> to >> NIS 2010 from, e.g., NIS 2009, yes? >> >> Were all NIS processes running in the background when you installed IE8 >> and/or SP3? >> >> Frederick R. Hutchings wrote: >>> I can reach all 3 of the websites that you mentioned. They don't, >>> however, >>> offer an automated way to get Office 2000 updates. >>> >>> WinXP SP3 with IE8. >>> >>> Norton Internet Security 2010 and it is current. No anti-spyware. I'm >>> using NIS' firewall. >>> >>> No other Norton or McAfee applications were ever installed. >>> >>> Have you been able to access http://catalog.update.microsoft.com/ >>> yourself? >>> >>>> Can you reach http://www.microsoft.com/downloads? >>>> >>>> How about http://windowsupdate.microsoft.com or >>>> http://update.microsoft.com/microsoftupdate ?? >>>> >>>> Are you running IE6, IE7, or IE8 on your WinXP SP3 computer? >>>> >>>> What anti-virus application or security suite is installed and is your >>>> subscription current? What anti-spyware applications (other than >>>> Defender)? What third-party firewall (if any)? >>>> >>>> Has a(another) Norton or McAfee application ever been installed on the >>>> computer (e.g., a free-trial version that came preinstalled when you >>>> bought it)? >>>> >>>>> That link still isn't working. It gives the message: >>>>> The website has encountered a problem >>>>> >>>>> [Error number: 8DDD0020] >>>>> The website has encountered a problem and cannot display the page you >>>>> are >>>>> trying to view. The options provided below might help you solve the >>>>> problem. >>>> <snip> >>>>> >>>>>> Well, I know that Microsoft's servers have been having a boatload of >>>>>> problems since the 29th so what you're seeing might be related. >>>>>> Judging >>>>>> from the problem I've encountered at other MS websites since then, I >>>>>> don't >>>>>> think they've got the problems sorted quite yet. >>>>>> >>>>>> cf. >>>>>> http://blogs.technet.com/msonline/archive/2010/01/29/response-to-north-america-connectivity-issues.aspx >>>>>> >>>>>> In the meantime, see if you can find & download the updates >>>>>> one-at-a-time >>>>>> via the Download Center: http://www.microsoft.com/downloads >>>>>> >>>>>> Nothing about the Microsoft Update Catalog is automatic, Fred. Think >>>>>> of >>>>>> it >>>>>> as a download manager of sorts, allowing you to download multiple >>>>>> updates >>>>>> (files) in one go-round. If you're referring to Office 2000 SP3, I >>>>>> can >>>>>> assure you that it's not and never has been available on CD (at least >>>>>> to >>>>>> the >>>>>> general public). >>>>>> >>>>>> >>>>>> Frederick R. Hutchings wrote: >>>>>>> I just tried that link and it downloaded an ActiveX control and then >>>>>>> was >>>>>>> redirected to an error message here: >>>>>>> http://catalog.update.microsoft.com/v7/site/Error.aspx?id=-1914896352. >>>>>>> Please help. >>>>>>> >>>>>>> Also, does this automate the process of installing all the updates >>>>>>> SP3 >>>>>>> and >>>>>>> later? If not, does MS offer a CD with all of them? >>>>>>> >>>>>>>> No, you're SOL when it comes to checking for updates. However, all >>>>>>>> previously released updates for Office 2000 (no longer supported) >>>>>>>> are >>>>>>>> available for download here: http://catalog.update.microsoft.com/ >>>>>>>> >>>>>>>> Steve Doerr wrote: >>>>>>>>> How does one check for updates to Office 2000? As far as I can >>>>>>>>> see, >>>>>>>>> the >>>>>>>>> Office Update service is no more and Windows Update/Microsoft >>>>>>>>> Update >>>>>>>>> does not cover Office 2000. Is there another route? |