From: Michael on
"snobunny" <snobunny(a)discussions.microsoft.com> wrote in message
news:D179419B-5B02-48F6-B05F-1BB98FBA80EC(a)microsoft.com...
> Hi Deborah,
> I am new to the Microsoft Office board. I have a Sony Vaio Notebook which
> was purchased in 2006 it is running Windows XP Professional. Microsoft
> Office
> 2003 trial version was pre-installed on my computer.

<snipped brainless diatribe>

Just for you, snobunny<LOOOOL!!!>, Microsoft will send an employee to each
and every consumer who purchases any Microsoft product and their only
responsibility will be to babysit the brainless, such as yourself.
--


"Don't pick a fight with an old man.
If he is too old to fight, he'll just kill you."


From: Susan Ramlet on
Hi, snobunny,

While it is, indeed, your responsibility to keep your license information,
if you have an immediate need and no $ to purchase Office, try OpenOffice
(http://www.openoffice.org). It's a free productivity suite that has some
compatibility with Microsoft Office applications.

BTW, Apple's awesome, but they would agree that it's your responsibility to
keep track of what you own.

--
Susan Ramlet
**please reply to the newsgroup so others may benefit**


"snobunny" <snobunny(a)discussions.microsoft.com> wrote in message
news:D179419B-5B02-48F6-B05F-1BB98FBA80EC(a)microsoft.com...
> Hi Deborah,
> I am new to the Microsoft Office board. I have a Sony Vaio Notebook which
> was purchased in 2006 it is running Windows XP Professional. Microsoft
> Office
> 2003 trial version was pre-installed on my computer. I have used office
> 2003
> since I purchased my computer. In November, my computer went out and would
> not even restore using the restore disc's. Sony agreed to check it out &
> fix
> it if possible. The hard drive had to be replaced and I was told that I
> woud
> receive the computer back with factory settings exactly like it was when I
> purchased it. I agreed to repair it but never realized that I would loose
> my
> product key and that Sony would refuse to help me with this issue. Sony
> told
> me to contact Microsoft. Microsoft told me to contact Sony. I feel like
> a
> dog chasing my tail. No one wants to take responsibility. If I was going
> to
> get my computer back "Exactly like it was when I purchased it" then why
> wasn't I provided a replacement product key? I told both companies that I
> evidentally mistakenly threw away the card that the product key was on.
> Why
> put an important piece of information on a post card??? The key should
> have
> been on the bottom of the computer like all the other stickers. I paid
> nearly $3000 for a Business version and cannot access my business
> documents.
> I could have spent half of that and downloaded office free on-line. I
> have a
> bad taste in my mouth, so to speak, for both Sony & Microsoft and I am
> seriously considering doing business with Apple.
> Thank you for your time.
>
>
> Snobunny
>
>
>
> "Deborah Jean" wrote:
>
>> Write me at my yahoo email address and I'll help you with this.
>>
>> morath11(a)yahoo.com
>>
>> "jirka" wrote:
>>
>> > My system has recently crashed and after reinstal I realized that I
>> > lost the
>> > CD key for my Office 2003. Is there any way I can, upon proving that I
>> > do
>> > have a genuine OEM MS product, get a new key?
>> > Thanks for any help
>> > Jirka
>> >

From: JoAnn Paules [MVP] on
I would hope so but............?

--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



"Bob I" <birelan(a)yahoo.com> wrote in message
news:eToR7f$sKHA.4796(a)TK2MSFTNGP02.phx.gbl...
> The nearly $3000 included the laptop. Office would have been only about
> $600 of that.
>
> JoAnn Paules [MVP] wrote:
>
>> It's not Microsoft or Sony's fault that you did not keep the key. There
>> are programs out there that you could have run to get all of your product
>> keys so you could store them in a secure location. And if you paid $3000
>> for Office, you must have been walking around with a target on your back.
>>
>> As for doing business with Apple, you could buy a copy of Office for Mac
>> and still have the same issues.
>>
>> Product keys = money. You really should keep track of them like you would
>> any investment.
>>
>