Outlook 2003 Mail Filter oddity
in [Outlook]
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From: nbowman on 23 Mar 2010 09:58 Hello, I've tested this issue on another computer running IMAP on Outlook 2003 and it doesn't occur. The user says this was not always occuring. My client uses Outlook 2003 configured with IMAP, it has a mail rule to move sent items from the local PST to the sent items folder in the IMAP account. When the mail is moved by the mail rule it places the email at the top of the list under the IMAP sent items folder. The user filters his sent items "Arranged by: TO" w/ "A on top" It is only filed appropriately after he clicks on the email in the IMAP sent items folder. While it is at the top it is filed under (none) I have a screenshot if I am not descriptive enough. If you would like to see it please give me a method in which I can send you the screenshot. Many thanks! -Nick
From: Brian Tillman [MVP-Outlook] on 23 Mar 2010 10:46 "nbowman(a)pccc.com" <nbowmanpccccom(a)discussions.microsoft.com> wrote in message news:856E98D7-68C8-47A8-9ED0-816E1A430DC6(a)microsoft.com... > I've tested this issue on another computer running IMAP on Outlook 2003 and > it doesn't occur. The user says this was not always occuring. > > My client uses Outlook 2003 configured with IMAP, it has a mail rule to move > sent items from the local PST to the sent items folder in the IMAP account. > > When the mail is moved by the mail rule it places the email at the top of > the list under the IMAP sent items folder. The user filters his sent items > "Arranged by: TO" w/ "A on top" > > It is only filed appropriately after he clicks on the email in the IMAP sent > items folder. While it is at the top it is filed under (none) What field contains "none"? Is it the To field? What I believe is happening is that there's not an instantaneous update of the IMAP server when the move takes place. Outlook must have an event that triggers the sync process. Clicking the mail provides that. I believe you could click any item in the folder to cause Outlook to sync it with the server. I believe a send/receive event would as well. Try that once to see if I'm correct. Outlook 2003 isn't the world's best IMAP client, in my opinion. -- Brian Tillman [MVP-Outlook]
From: nbowman on 1 Apr 2010 11:26 Hi Brian, Thanks for your suggestion. I'll have the user give that a try and see if it resolves the issue. If not, do you have any other suggestions? I've been using IMAP on Outlook 2003 and 2007 for close to 5 years now without this sort of issue occurring before. -Nick "Brian Tillman [MVP-Outlook]" wrote: > "nbowman(a)pccc.com" <nbowmanpccccom(a)discussions.microsoft.com> wrote in message > news:856E98D7-68C8-47A8-9ED0-816E1A430DC6(a)microsoft.com... > > > I've tested this issue on another computer running IMAP on Outlook 2003 and > > it doesn't occur. The user says this was not always occuring. > > > > My client uses Outlook 2003 configured with IMAP, it has a mail rule to move > > sent items from the local PST to the sent items folder in the IMAP account. > > > > When the mail is moved by the mail rule it places the email at the top of > > the list under the IMAP sent items folder. The user filters his sent items > > "Arranged by: TO" w/ "A on top" > > > > It is only filed appropriately after he clicks on the email in the IMAP sent > > items folder. While it is at the top it is filed under (none) > > What field contains "none"? Is it the To field? > > What I believe is happening is that there's not an instantaneous update of the > IMAP server when the move takes place. Outlook must have an event that > triggers the sync process. Clicking the mail provides that. I believe you > could click any item in the folder to cause Outlook to sync it with the > server. I believe a send/receive event would as well. Try that once to see > if I'm correct. Outlook 2003 isn't the world's best IMAP client, in my > opinion. > -- > Brian Tillman [MVP-Outlook] > > . >
From: nbowman on 1 Apr 2010 11:51 The user said, "If I click on an already open email, it does not open and sort “UNOPENED” emails. Any suggestions? Thanks, Nick "nbowman(a)pccc.com" wrote: > Hi Brian, > > Thanks for your suggestion. I'll have the user give that a try and see if it > resolves the issue. > > If not, do you have any other suggestions? I've been using IMAP on Outlook > 2003 and 2007 for close to 5 years now without this sort of issue occurring > before. > > -Nick > > "Brian Tillman [MVP-Outlook]" wrote: > > > "nbowman(a)pccc.com" <nbowmanpccccom(a)discussions.microsoft.com> wrote in message > > news:856E98D7-68C8-47A8-9ED0-816E1A430DC6(a)microsoft.com... > > > > > I've tested this issue on another computer running IMAP on Outlook 2003 and > > > it doesn't occur. The user says this was not always occuring. > > > > > > My client uses Outlook 2003 configured with IMAP, it has a mail rule to move > > > sent items from the local PST to the sent items folder in the IMAP account. > > > > > > When the mail is moved by the mail rule it places the email at the top of > > > the list under the IMAP sent items folder. The user filters his sent items > > > "Arranged by: TO" w/ "A on top" > > > > > > It is only filed appropriately after he clicks on the email in the IMAP sent > > > items folder. While it is at the top it is filed under (none) > > > > What field contains "none"? Is it the To field? > > > > What I believe is happening is that there's not an instantaneous update of the > > IMAP server when the move takes place. Outlook must have an event that > > triggers the sync process. Clicking the mail provides that. I believe you > > could click any item in the folder to cause Outlook to sync it with the > > server. I believe a send/receive event would as well. Try that once to see > > if I'm correct. Outlook 2003 isn't the world's best IMAP client, in my > > opinion. > > -- > > Brian Tillman [MVP-Outlook] > > > > . > >
From: Brian Tillman [MVP-Outlook] on 1 Apr 2010 12:14
"nbowman(a)pccc.com" <nbowmanpccccom(a)discussions.microsoft.com> wrote in message news:3916DB13-4231-4D68-9977-55B984C1C54C(a)microsoft.com... > The user said, "If I click on an already open email, it does not open and > sort “UNOPENED” emails. Again, what field is empty that shouldn't be? IIf he arranges the folder by the "To" field and this message is in the "None" grouping, then the To field should be empty. Is it? What happens if he performs another Send/Receive? Is he subscribed to the folder? What view is he using? -- Brian Tillman [MVP-Outlook] |