Prev: SBS 2008 std and Sql Server 2008 std question
Next: install service pack to windows server 2003
From: kj [SBS MVP] on 9 Jun 2010 19:08
JohnB wrote:
> Good thinking !
>
> Turned off the Caching Mode in Tools Account Setup
>
> Now this too shows the same amount 7500 !
>
> Does that mean that Exchange stats are incorrect?
>
> Is there a way to FORCE the Exchange Stats calculation.
>
> In the last 3 years we just install and run the server.
>
> Are there are Optimisation / Rebuilds etc that should or could be
> done ?
> Our users have been lazy and I've asked people to delete unnecesary
> stuff - Store is still 44Gb
> any way to reduce that?


No access to an E2003 at the momement, but as I recall the Exchange mailbox
estimation included calendar, tasks, *and* the deleted items, (junk too)
where the Outlook estimate may or may not. If the use can find a specific
message through OWA that is not shown in Outlook cached mode you can
substantiate the discreppencies.

Only by doing an offline defrag will you reduce the DB size on disk. DB used
space can be reduced by users cleaning up stuff, deleted items, deleted item
recovery, and deleted mailboxe recovery times/settings or purge.

Usually, an offline defrag is just risky business and best avoided.

>
>
> "kj [SBS MVP]" <KevinJ.SBS(a)SPAMFREE.gmail.com> wrote in message
> news:OQTdJT$BLHA.3880(a)TK2MSFTNGP04.phx.gbl...
>> JohnB wrote:
>>> Client had his Notebook stolen, bought a new one
>>>
>>> After setting up to work with Outlook the New NB only shows 7500
>>> emails - First Storage > mailboxstore > mailbox shows 10,950
>>>
>>> Customer said he had over 10,000 messages so we checked
>>>
>>> Is the Exchange mail store showing correct number of entries
>>>
>>> Anyway to verify ?
>>>
>>> With that many message and different folders its difficult to
>>> check...
>>
>> How was outlook configured & in what mode?
>>
>> --
>> /kj

--
/kj


From: Brian Cryer on 10 Jun 2010 05:40

"JohnB" <JohnB(a)msforums.com> wrote in message
news:urmmkG$BLHA.420(a)TK2MSFTNGP02.phx.gbl...
> Client had his Notebook stolen, bought a new one
>
> After setting up to work with Outlook the New NB only shows 7500 emails -
> First Storage > mailboxstore > mailbox shows 10,950

Outlook may show 7,500 EMAILS but Exchange shows 10,950 ITEMS. The number of
items shown by exchange I think includes deleted items, retained deleted
items, appointments, contacts, notes etc as well as emails. So I'd expect
the two counts to be different.

> Customer said he had over 10,000 messages so we checked

Whilst I know that the customer is always right, I suspect in this case the
customer is wrong. Realistically how often do people check how many emails
they have?

> Is the Exchange mail store showing correct number of entries

Yes.

> Anyway to verify ?
>
> With that many message and different folders its difficult to check...

Not that I know of. You can count up the number of emails, appointments,
contacts etc, but I don't know a way to get the the number of retained
deleted items, and in any event if you could verify all of this you would
just be getting to the figure reported by Exchange.

In terms of verifying the customers figure the only way is to recover the
lost laptop, but I expect that would just show that the customer didn't have
as many emails as he thought.
--
Brian Cryer
http://www.cryer.co.uk/brian

First  |  Prev  | 
Pages: 1 2
Prev: SBS 2008 std and Sql Server 2008 std question
Next: install service pack to windows server 2003