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From: JohnB on 9 Jun 2010 12:39
Client had his Notebook stolen, bought a new one

After setting up to work with Outlook the New NB only shows 7500 emails -
First Storage > mailboxstore > mailbox shows 10,950

Customer said he had over 10,000 messages so we checked

Is the Exchange mail store showing correct number of entries

Anyway to verify ?

With that many message and different folders its difficult to check...



From: kj [SBS MVP] on 9 Jun 2010 12:57
JohnB wrote:
> Client had his Notebook stolen, bought a new one
>
> After setting up to work with Outlook the New NB only shows 7500
> emails - First Storage > mailboxstore > mailbox shows 10,950
>
> Customer said he had over 10,000 messages so we checked
>
> Is the Exchange mail store showing correct number of entries
>
> Anyway to verify ?
>
> With that many message and different folders its difficult to check...

How was outlook configured & in what mode?

--
/kj


From: JohnB on 9 Jun 2010 14:23
normal caching mode

"kj [SBS MVP]" <KevinJ.SBS(a)SPAMFREE.gmail.com> wrote in message
news:OQTdJT$BLHA.3880(a)TK2MSFTNGP04.phx.gbl...
> JohnB wrote:
>> Client had his Notebook stolen, bought a new one
>>
>> After setting up to work with Outlook the New NB only shows 7500
>> emails - First Storage > mailboxstore > mailbox shows 10,950
>>
>> Customer said he had over 10,000 messages so we checked
>>
>> Is the Exchange mail store showing correct number of entries
>>
>> Anyway to verify ?
>>
>> With that many message and different folders its difficult to check...
>
> How was outlook configured & in what mode?
>
> --
> /kj
>


From: JohnB on 9 Jun 2010 14:36
Good thinking !

Turned off the Caching Mode in Tools Account Setup

Now this too shows the same amount 7500 !

Does that mean that Exchange stats are incorrect?

Is there a way to FORCE the Exchange Stats calculation.

In the last 3 years we just install and run the server.

Are there are Optimisation / Rebuilds etc that should or could be done ?

Our users have been lazy and I've asked people to delete unnecesary stuff -
Store is still 44Gb
any way to reduce that?


"kj [SBS MVP]" <KevinJ.SBS(a)SPAMFREE.gmail.com> wrote in message
news:OQTdJT$BLHA.3880(a)TK2MSFTNGP04.phx.gbl...
> JohnB wrote:
>> Client had his Notebook stolen, bought a new one
>>
>> After setting up to work with Outlook the New NB only shows 7500
>> emails - First Storage > mailboxstore > mailbox shows 10,950
>>
>> Customer said he had over 10,000 messages so we checked
>>
>> Is the Exchange mail store showing correct number of entries
>>
>> Anyway to verify ?
>>
>> With that many message and different folders its difficult to check...
>
> How was outlook configured & in what mode?
>
> --
> /kj
>


From: kj [SBS MVP] on 9 Jun 2010 19:02
JohnB wrote:
> normal caching mode
>
> "kj [SBS MVP]" <KevinJ.SBS(a)SPAMFREE.gmail.com> wrote in message
> news:OQTdJT$BLHA.3880(a)TK2MSFTNGP04.phx.gbl...
>> JohnB wrote:
>>> Client had his Notebook stolen, bought a new one
>>>
>>> After setting up to work with Outlook the New NB only shows 7500
>>> emails - First Storage > mailboxstore > mailbox shows 10,950
>>>
>>> Customer said he had over 10,000 messages so we checked
>>>
>>> Is the Exchange mail store showing correct number of entries
>>>
>>> Anyway to verify ?
>>>
>>> With that many message and different folders its difficult to
>>> check...
>>
>> How was outlook configured & in what mode?
>>
>> --
>> /kj

Offline copies *may* be filtered (Filtered Synchronization) helpful for us
pack rats that have imense Exchange Mailboxes that exceed 2GB but want to
limit what the Outlook client keeps. Not sure that's what is up in your case
or not, but perhaps worth consideration.

--
/kj


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