Prev: Can I use multi-encryption methods in outlook, e.g. Voltage & PGP
Next: Inbox Sub Folder
From: VanguardLH on 24 May 2010 19:43
Randy wrote:

> As title says I can receive but not send.

And similarly the body of your post never provided MORE details than
what your Subject did, like:

- Version of Outlook (you did give this as Outlook 2007).
- Version of Windows.
- Type of Internet connection (dial-up, DSL, cable).
- Type of sending server (SMTP, HTTP/Deltasync, or Exchange).
- The EXACT *and* COMPLETE error message.

Regarding error or status messages:
- Do NOT omit the message.
- Do NOT describe the message.
- Do NOT summarize the message.
- Do NOT paraphrase the message.
- Do NOT truncate the message.
- Do show the ENTIRE message (but munge or star out personal info,
like your username in an e-mail address but not the domain).
And DETAIL the steps to reproduce the error or problem.
From: Brian Tillman [MVP-Outlook] on 25 May 2010 14:22
"Randy" <Randy(a)discussions.microsoft.com> wrote in message
news:E92F89F5-2024-491E-97F5-1BA0121897E6(a)microsoft.com...

> When I run "telnet" as you defined (I figured out what smtp address to use)
> I get " 'telnet' is not recognized as an internal or external command,
> operable program or batch file" Does this makes sense??? seems like its
> not
> set up on my PC

Telnet is not installed by default on either Windows Vista or Windows 7. You
must add it in Add/Remove Programs.

The error you presented is a server-side problem. Outlook is waiting a
response from the server and is not getting it. Your mail service provider
must address that.
--
Brian Tillman [MVP-Outlook]

From: VanguardLH on 25 May 2010 14:31
Randy wrote:

> Thanks for the response.
>
> I am using Bitdefender with antivirus, antispam and firewall. I fully
> uninstalled it and tried the Email, same problem.
>
> whan I run the telnet <smtpmailhost> <port>, what do I use for
> "smtpmailhost" ?

The same hostname you configured in Outlook to use as the SMTP mail
host.
From: VanguardLH on 25 May 2010 14:37
Randy wrote:

> When I run "telnet" as you defined (I figured out what smtp address to use)
> I get " 'telnet' is not recognized as an internal or external command,
> operable program or batch file" Does this makes sense??? seems like its not
> set up on my PC

Guess that depends on which version of Windows that you have but never
identified. Personally I haven't ever used a version of Windows since
3.11 that didn't have telnet.exe available (but then I don't waste my
time with crippled "home" editions so I cannot speak to those versions).
For Windows XP Pro (and maybe most if not all versions and editions), it
is found under C:\Windows\system32. You shouldn't need to specify the
path to the file since this path should already be included in your
system PATH environment variable.
From: VanguardLH on 25 May 2010 22:44
VanguardLH wrote:

> Randy wrote:
>
>> When I run "telnet" as you defined (I figured out what smtp address
>> to use) I get " 'telnet' is not recognized as an internal or
>> external command, operable program or batch file" Does this makes
>> sense??? seems like its not set up on my PC
>
> Guess that depends on which version of Windows that you have but
> never identified. Personally I haven't ever used a version of
> Windows since 3.11 that didn't have telnet.exe available (but then I
> don't waste my time with crippled "home" editions so I cannot speak
> to those versions). For Windows XP Pro (and maybe most if not all
> versions and editions), it is found under C:\Windows\system32. You
> shouldn't need to specify the path to the file since this path should
> already be included in your system PATH environment variable.

According to Brian, telnet.exe is not installed by default in Windows
Vista (I see you did mention the Windows version in a reply - but still
not mention which EDITION of it you have). Although it isn't installed
by default, it's been a long time since I did a default install, too,
and instead always do a custom install to select and deselect what I
want installed or not. Presumably telnet is available with Windows
Vista and you'll have to install it (if you want to perform the test to
see if you can get a connect to the mail server without using the e-mail
client). I never bothered with Vista but Google still works and found:

http://www.tech-recipes.com/rx/1793/vista_install_telnet_client/

Did you ever do the ping test?
Did you ever try switching to port 587?
Did you ever try rebooting into Windows' Safe Mode?

Your reply focused on only 1 suggestion (of using telnet to check if you
could establish a connection). Still waiting to hear on the results of
those other tests.
First  |  Prev  |  Next  |  Last
Pages: 1 2 3
Prev: Can I use multi-encryption methods in outlook, e.g. Voltage & PGP
Next: Inbox Sub Folder