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From: ol20032007meetingrequest on 23 Jan 2009 05:08
Hello,

We experience the exact same problem.
I created a Google mail account: ol20032007meetingrequest(a)gmail.com
Maybe we can compare other things like for instance installed add-ins etc...

P.



"Nikki Peterson" wrote:

> Have you found your answer for this yet?
>
> Nikki
>
> "dhpcpa" <dhpcpa(a)discussions.microsoft.com> wrote in message
> news:A2575F92-442C-40A0-9D9B-4ACDE11B69B6(a)microsoft.com...
> Thanks, Nikki, for the quick response, however, neither of the suggestions
> work. Still have the same situation as posted in original question.
>
> Darold H. Polage
>
> "Nikki Peterson" wrote:
>
> > It sounds like the Outlook 2007 user is using a "custom" form.
> > I would find out if that is the case. If not, then I would have the
> > Outlook 2007 client refresh their forms and cache.
> >
> > To do so, follow these steps:
> > 1. On the Tools menu, click Options.
> > 2. Click the Other tab, and then click Advanced Options.
> > 3. Click Custom Forms.
> > 4. Click Manage Forms.
> > 5. Click Clear Cache.
> > 6. Close all open windows, and then restart Outlook.
> >
> > If the above does not work, try the following.
> >
> > Deleting the Forms Cache File:
> > The Frmcache.dat file is the primary file to delete. The Frmcache.dat
> > file serves as an index of the individual forms that have been cached
> > on the computer. Use the following steps to manually delete the
> > Frmcache.dat file. In addition, these steps delete all of the cached
> > forms on your computer, which are stored in subfolders of the
> > Forms folder.
> >
> > 1.. Quit Outlook.
> > 2.. Search the Hard drive (<F3>) to locate the Frmcache.dat file.
> > (Be sure to check in HIDDEN files on W2K or WXP.)
> > 3.. Delete all that are found from the FIND window.
> > 4.. Open Outlook.
> >
> > When you restart Outlook, and use a form, the forms cache
> > is re-created.
> >
> > Please let me know if this solution works for you, or if it does not.
> > This is a starting point for trouble-shooting this issue.
> >
> > Nikki Peterson
> >
> > "dhpcpa" <dhpcpa(a)discussions.microsoft.com> wrote in message
> > news:10F0FA94-72D3-47F3-B3AA-7D78F530587B(a)microsoft.com...
> > I have one user who is running Outlook 2007 and all others Outlook 2003.
> > We
> > have Exchange Server 2003 SP2 running on Windows 2003 server. The problem
> > we
> > are experiencing is that when the Outlook 2007 user sends a meeting
> > request,
> > the Outlook 2003 users get the message "This item cannot be displayed in
> > the
> > Reading Pane. Open the item to read its contents.". All Outlook 2003
> > users
> > get the same message when sent by the Outlook 2007 user. Meeting requests
> > sent by Outlook 2003 users works fine.
> >
> > Any ideas what the problem may be? SP1 has been installed for Outlook
> > 2007,
> > which runs on Vista Business which has also been updated with SP1.
> >
> > Thanks is advance for your help.
> >
> >
>
>
From: Peter on 28 Jan 2009 03:54
Hello,

Same problem here with meeting requests sent from Outlook 2007 (SP1) to
Outlook 2003 (SP3), different Exchange Servers but shared GAL's.
On a forum somewhere, someone experienced the same problem and had it solved
by uninstalling KB924085, a post Office 2003 SP2 fix ; didn't help here.
Add-ins in Outlook 2003 : Symantec Antivirus 10.1, Hypermail, XobniRdo,
LookOut.
Microsoft has a KB with the same problem description
(http://support.microsoft.com/kb/836559), it's about PGP but it's not used
here.

Peter

"ol20032007meetingrequest(a)gmail.com" wrote:

> Hello,
>
> We experience the exact same problem.
> I created a Google mail account: ol20032007meetingrequest(a)gmail.com
> Maybe we can compare other things like for instance installed add-ins etc...
>
> P.
>
>
>
> "Nikki Peterson" wrote:
>
> > Have you found your answer for this yet?
> >
> > Nikki
> >
> > "dhpcpa" <dhpcpa(a)discussions.microsoft.com> wrote in message
> > news:A2575F92-442C-40A0-9D9B-4ACDE11B69B6(a)microsoft.com...
> > Thanks, Nikki, for the quick response, however, neither of the suggestions
> > work. Still have the same situation as posted in original question.
> >
> > Darold H. Polage
> >
> > "Nikki Peterson" wrote:
> >
> > > It sounds like the Outlook 2007 user is using a "custom" form.
> > > I would find out if that is the case. If not, then I would have the
> > > Outlook 2007 client refresh their forms and cache.
> > >
> > > To do so, follow these steps:
> > > 1. On the Tools menu, click Options.
> > > 2. Click the Other tab, and then click Advanced Options.
> > > 3. Click Custom Forms.
> > > 4. Click Manage Forms.
> > > 5. Click Clear Cache.
> > > 6. Close all open windows, and then restart Outlook.
> > >
> > > If the above does not work, try the following.
> > >
> > > Deleting the Forms Cache File:
> > > The Frmcache.dat file is the primary file to delete. The Frmcache.dat
> > > file serves as an index of the individual forms that have been cached
> > > on the computer. Use the following steps to manually delete the
> > > Frmcache.dat file. In addition, these steps delete all of the cached
> > > forms on your computer, which are stored in subfolders of the
> > > Forms folder.
> > >
> > > 1.. Quit Outlook.
> > > 2.. Search the Hard drive (<F3>) to locate the Frmcache.dat file.
> > > (Be sure to check in HIDDEN files on W2K or WXP.)
> > > 3.. Delete all that are found from the FIND window.
> > > 4.. Open Outlook.
> > >
> > > When you restart Outlook, and use a form, the forms cache
> > > is re-created.
> > >
> > > Please let me know if this solution works for you, or if it does not.
> > > This is a starting point for trouble-shooting this issue.
> > >
> > > Nikki Peterson
> > >
> > > "dhpcpa" <dhpcpa(a)discussions.microsoft.com> wrote in message
> > > news:10F0FA94-72D3-47F3-B3AA-7D78F530587B(a)microsoft.com...
> > > I have one user who is running Outlook 2007 and all others Outlook 2003.
> > > We
> > > have Exchange Server 2003 SP2 running on Windows 2003 server. The problem
> > > we
> > > are experiencing is that when the Outlook 2007 user sends a meeting
> > > request,
> > > the Outlook 2003 users get the message "This item cannot be displayed in
> > > the
> > > Reading Pane. Open the item to read its contents.". All Outlook 2003
> > > users
> > > get the same message when sent by the Outlook 2007 user. Meeting requests
> > > sent by Outlook 2003 users works fine.
> > >
> > > Any ideas what the problem may be? SP1 has been installed for Outlook
> > > 2007,
> > > which runs on Vista Business which has also been updated with SP1.
> > >
> > > Thanks is advance for your help.
> > >
> > >
> >
> >
From: Peter on 2 Feb 2009 03:55
Hello Darold,

Is there an X-IronPort AV installed at the recipient's system ?

Peter

"dhpcpa" wrote:

> Thanks, Nikki, for the quick response, however, neither of the suggestions
> work. Still have the same situation as posted in original question.
>
> Darold H. Polage
>
> "Nikki Peterson" wrote:
>
> > It sounds like the Outlook 2007 user is using a "custom" form.
> > I would find out if that is the case. If not, then I would have the
> > Outlook 2007 client refresh their forms and cache.
> >
> > To do so, follow these steps:
> > 1. On the Tools menu, click Options.
> > 2. Click the Other tab, and then click Advanced Options.
> > 3. Click Custom Forms.
> > 4. Click Manage Forms.
> > 5. Click Clear Cache.
> > 6. Close all open windows, and then restart Outlook.
> >
> > If the above does not work, try the following.
> >
> > Deleting the Forms Cache File:
> > The Frmcache.dat file is the primary file to delete. The Frmcache.dat
> > file serves as an index of the individual forms that have been cached
> > on the computer. Use the following steps to manually delete the
> > Frmcache.dat file. In addition, these steps delete all of the cached
> > forms on your computer, which are stored in subfolders of the
> > Forms folder.
> >
> > 1.. Quit Outlook.
> > 2.. Search the Hard drive (<F3>) to locate the Frmcache.dat file.
> > (Be sure to check in HIDDEN files on W2K or WXP.)
> > 3.. Delete all that are found from the FIND window.
> > 4.. Open Outlook.
> >
> > When you restart Outlook, and use a form, the forms cache
> > is re-created.
> >
> > Please let me know if this solution works for you, or if it does not.
> > This is a starting point for trouble-shooting this issue.
> >
> > Nikki Peterson
> >
> > "dhpcpa" <dhpcpa(a)discussions.microsoft.com> wrote in message
> > news:10F0FA94-72D3-47F3-B3AA-7D78F530587B(a)microsoft.com...
> > I have one user who is running Outlook 2007 and all others Outlook 2003. We
> > have Exchange Server 2003 SP2 running on Windows 2003 server. The problem
> > we
> > are experiencing is that when the Outlook 2007 user sends a meeting request,
> > the Outlook 2003 users get the message "This item cannot be displayed in the
> > Reading Pane. Open the item to read its contents.". All Outlook 2003 users
> > get the same message when sent by the Outlook 2007 user. Meeting requests
> > sent by Outlook 2003 users works fine.
> >
> > Any ideas what the problem may be? SP1 has been installed for Outlook 2007,
> > which runs on Vista Business which has also been updated with SP1.
> >
> > Thanks is advance for your help.
> >
> >
From: greg chew on 3 Feb 2009 01:05
what does this have to do w/ anything?
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