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From: ian clark on 19 Mar 2010 10:00
The polling times were set at 5 mins, have changed them to 15 mins and will
check tomorrow morning to see if email have got through.
--
ian


"Gordon" wrote:

>
> "Gordon" <gordonbparker(a)yahoo.com> wrote in message
> news:OZEAyW2xKHA.6140(a)TK2MSFTNGP05.phx.gbl...
> >
> > "ian clark" <ianclark(a)discussions.microsoft.com> wrote in message
> > news:CB3A500B-00FA-4CB8-BF0A-1C0F78077855(a)microsoft.com...
> >> Hi
> >> I use Sky as my ISP for email, with Outlook configured as my email
> >> account.
> >> I receive emails in Outlook via Sky when my computer is switched on and
> >> Outlook is open but any emails to me when the computer is off do not get
> >> to
> >> me in Outlook. Have I missed a tick box somewhere that picks up emails
> >> when
> >> I first switch on and open Outlook?
> >
> > Eh? How do you expect Outlook to DOWNLOAD emails when the computer is OFF?
> > Does your car move when the engine is OFF?
>
> Sorry didn't see the last sentence.
>
> You need to set a polling time. (Strange - Outlook normally sets this by
> default)
> In Outlook do Ctl-Alt-S and set a time. Do NOT set the time for less than
> ten minutes....
>
>
> .
>
From: ian clark on 19 Mar 2010 15:06
I have set my send/receive time to 15 mins. Switched off the computer, left
it a couple of hours. On switching back on there are emails on my Sky
account but not on my Outlook account, need to try something else, any ideas?
--
ian


"Brian Tillman [MVP-Outlook]" wrote:

> "ian clark" <ianclark(a)discussions.microsoft.com> wrote in message
> news:CB3A500B-00FA-4CB8-BF0A-1C0F78077855(a)microsoft.com...
>
> > I use Sky as my ISP for email, with Outlook configured as my email account.
> > I receive emails in Outlook via Sky when my computer is switched on and
> > Outlook is open but any emails to me when the computer is off do not get to
> > me in Outlook. Have I missed a tick box somewhere that picks up emails when
> > I first switch on and open Outlook?
>
> If you have a send/receive interval defined, Outlook will perform an initial
> send/receive when you open it. Open Outlook and press Alt+Ctrl+S. Check the
> box labeled "Schedule an automatic send/receive every" and enter a value of
> "10" in the "minutes" selector.
> --
> Brian Tillman [MVP-Outlook]
>
> .
>
From: Leonid S. Knyshov // SBS Expert on 19 Mar 2010 21:28
On 3/19/2010 6:00 AM, ian clark wrote:
> Hi
> I use Sky as my ISP for email, with Outlook configured as my email account.
> I receive emails in Outlook via Sky when my computer is switched on and
> Outlook is open but any emails to me when the computer is off do not get to
> me in Outlook. Have I missed a tick box somewhere that picks up emails when
> I first switch on and open Outlook?

It is possible that something else is downloading that POP3 mailbox and
not leaving mail on the server. Your Outlook is setup correctly.

The usual suspects are mobile devices like Blackberry.
--
Leonid S. Knyshov
Crashproof Solutions
510-282-1008
Twitter: @wiseleo
http://crashproofsolutions.com
Microsoft Small Business Specialist
Try Exchange Online http://bit.ly/free-exchange-trial
Please vote "helpful" if I helped you :)
From: Brian Tillman [MVP-Outlook] on 20 Mar 2010 13:48
"ian clark" <ianclark(a)discussions.microsoft.com> wrote in message
news:17CC2677-4795-4C2F-A82E-97CF4F9704A9(a)microsoft.com...

>I have set my send/receive time to 15 mins. Switched off the computer, left
> it a couple of hours. On switching back on there are emails on my Sky
> account but not on my Outlook account, need to try something else, any
> ideas?

When you start Outlook, the Status bar at the bottom to see if it performs a
Send/Receive.
--
Brian Tillman [MVP-Outlook]

From: Brian Tillman [MVP-Outlook] on 20 Mar 2010 13:50
"Leonid S. Knyshov // SBS Expert"
<LeonidSKnyshovSBSExpert(a)discussions.microsoft.com> wrote in message
news:uGnvwy8xKHA.2012(a)TK2MSFTNGP04.phx.gbl...

> It is possible that something else is downloading that POP3 mailbox and not
> leaving mail on the server. Your Outlook is setup correctly.
>
> The usual suspects are mobile devices like Blackberry.

Or other mail scanners, like Mailwasher or some antivirus or -spam programs.
--
Brian Tillman [MVP-Outlook]

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