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From: ian clark on 19 Mar 2010 09:00
Hi
I use Sky as my ISP for email, with Outlook configured as my email account.
I receive emails in Outlook via Sky when my computer is switched on and
Outlook is open but any emails to me when the computer is off do not get to
me in Outlook. Have I missed a tick box somewhere that picks up emails when
I first switch on and open Outlook?
--
ian
From: Gordon on 19 Mar 2010 09:11

"ian clark" <ianclark(a)discussions.microsoft.com> wrote in message
news:CB3A500B-00FA-4CB8-BF0A-1C0F78077855(a)microsoft.com...
> Hi
> I use Sky as my ISP for email, with Outlook configured as my email
> account.
> I receive emails in Outlook via Sky when my computer is switched on and
> Outlook is open but any emails to me when the computer is off do not get
> to
> me in Outlook. Have I missed a tick box somewhere that picks up emails
> when
> I first switch on and open Outlook?

Eh? How do you expect Outlook to DOWNLOAD emails when the computer is OFF?
Does your car move when the engine is OFF?

From: Gordon on 19 Mar 2010 09:18

"Gordon" <gordonbparker(a)yahoo.com> wrote in message
news:OZEAyW2xKHA.6140(a)TK2MSFTNGP05.phx.gbl...
>
> "ian clark" <ianclark(a)discussions.microsoft.com> wrote in message
> news:CB3A500B-00FA-4CB8-BF0A-1C0F78077855(a)microsoft.com...
>> Hi
>> I use Sky as my ISP for email, with Outlook configured as my email
>> account.
>> I receive emails in Outlook via Sky when my computer is switched on and
>> Outlook is open but any emails to me when the computer is off do not get
>> to
>> me in Outlook. Have I missed a tick box somewhere that picks up emails
>> when
>> I first switch on and open Outlook?
>
> Eh? How do you expect Outlook to DOWNLOAD emails when the computer is OFF?
> Does your car move when the engine is OFF?

Sorry didn't see the last sentence.

You need to set a polling time. (Strange - Outlook normally sets this by
default)
In Outlook do Ctl-Alt-S and set a time. Do NOT set the time for less than
ten minutes....


From: Bob I on 19 Mar 2010 09:34
You would need to contact Sky as to what your setup requires, sounds
like you don't have them saving your e-mail.

ian clark wrote:

> Hi
> I use Sky as my ISP for email, with Outlook configured as my email account.
> I receive emails in Outlook via Sky when my computer is switched on and
> Outlook is open but any emails to me when the computer is off do not get to
> me in Outlook. Have I missed a tick box somewhere that picks up emails when
> I first switch on and open Outlook?

From: Brian Tillman [MVP-Outlook] on 19 Mar 2010 09:40
"ian clark" <ianclark(a)discussions.microsoft.com> wrote in message
news:CB3A500B-00FA-4CB8-BF0A-1C0F78077855(a)microsoft.com...

> I use Sky as my ISP for email, with Outlook configured as my email account.
> I receive emails in Outlook via Sky when my computer is switched on and
> Outlook is open but any emails to me when the computer is off do not get to
> me in Outlook. Have I missed a tick box somewhere that picks up emails when
> I first switch on and open Outlook?

If you have a send/receive interval defined, Outlook will perform an initial
send/receive when you open it. Open Outlook and press Alt+Ctrl+S. Check the
box labeled "Schedule an automatic send/receive every" and enter a value of
"10" in the "minutes" selector.
--
Brian Tillman [MVP-Outlook]

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