Outlook express emails
in [Outlook Express]
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From: COOLKEN on 9 Feb 2010 12:39 I send emails and outlook express 6 shows that they have been sent but the emails are never received. I am running windows xp and sending emails thru comcast.net. Some emails go thru and I can go to comcast and send emails thru their website. Any help? -- COOLKEN
From: Bruce Hagen on 9 Feb 2010 12:48 Any error message? If so, post it. 1: Make sure your settings match these. Comcast has made some changes. Change the SMTP port to 587 and make sure: My Server Requires Authentication is checked. How do I set up/configure Outlook Express, Windows Mail & Windows Live Mail for Comcast email? http://www.comcast.com/customers/faq/FaqDetails.ashx?Id=2288 2: Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs, slows down sending and receiving, and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for loss of messages. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 Why you don't need your anti-virus to scan your email http://thundercloud.net/infoave/tutorials/email-scanning/index.htm Note that for some AV programs, it may be necessary to uninstall the program and reinstall in Custom Mode and uncheck e-mail scanning when the option arises. 3: If the problem persists. Create a new Outbox, and Sent Items folder. Do the following for the Outbox, and Sent Items after you move any messages you wish to save to a local folder you create. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Write the location down and navigate to it in Windows Explorer or, copy and paste it into Start | Run. In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options Icon | View, or in Windows Explorer | Tools | Folder Options | View. With OE closed, find the Outbox.dbx and Sent Items.dbx file and delete them. New files will be created automatically when you open OE. To help prevent this in the future: Do not archive mail in the Inbox or Sent Items. Create your own user defined folders and move the messages you wish to save to them. Empty Deleted Items folder daily. Although dbx files have a theoretical capacity of 2GB, I recommend about a 300MB max for less chance of corruption. Information about the maximum file size of the .dbx files that are used by Outlook Express: http://support.microsoft.com/?kbid=903095 After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2 or SP3}. -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA "COOLKEN" <COOLKEN(a)discussions.microsoft.com> wrote in message news:C825F0D6-F288-4205-904A-BEB97C3C4F67(a)microsoft.com... >I send emails and outlook express 6 shows that they have been sent but >the > emails are never received. I am running windows xp and sending emails > thru > comcast.net. Some emails go thru and I can go to comcast and send > emails > thru their website. Any help? > -- > COOLKEN
From: Michael Santovec on 9 Feb 2010 17:28 If OE moves the message to the Sent Items folder, that means that OE got confirmation from your mail server that it accepted the message. An exception to this would be if your anti-virus software is scanning outgoing mail. In that case, the anti-virus impersonates the mail server and tells OE that the message has been accepted even though it has not yet and might never be sent to the mail server. As long as your anti-virus software is set to scan files as they are opened, scanning e-mail as it downloads or sends is unnecessary and prone to problems. With some anti-virus (and anti-spam) programs, simply disabling the e-mail scanning function doesn't really disable it. It simply tells the program not to flag any messages. It still processes all the messages and may still cause send/receive failures. What you may need to do is uninstall the anti-virus program, then reinstall it using a custom install option and unselect the e-mail scanning component for installation. If the anti-virus is not the problem, then somewhere else along the way the message is being filtered out. This could be the recipient's mail service or their own anti-virus or anti-spam software or mail client filtering. Is it particular recipients that are not receiving your mail? If you are using a signature and/or stationery, turn those off and see if it makes any difference. If the issue is when sending attachments, that could suggest your anti-virus is the culprit if you can attach the same files to Comcast web mail and they are properly received. -- Mike - http://TechHelp.Santovec.us "COOLKEN" <COOLKEN(a)discussions.microsoft.com> wrote in message news:C825F0D6-F288-4205-904A-BEB97C3C4F67(a)microsoft.com... > I send emails and outlook express 6 shows that they have been sent but > the > emails are never received. I am running windows xp and sending emails > thru > comcast.net. Some emails go thru and I can go to comcast and send > emails > thru their website. Any help? > -- > COOLKEN
From: PA Bear [MS MVP] on 9 Feb 2010 22:52 If you send yourself a message, do you receive it? Are any of your correspondents also Comcrap subscribers? COOLKEN wrote: > I send emails and outlook express 6 shows that they have been sent but the > emails are never received. I am running windows xp and sending emails thru > comcast.net. Some emails go thru and I can go to comcast and send emails > thru their website. Any help?
From: rehab on 13 Feb 2010 03:07 "COOLKEN" <COOLKEN(a)discussions.microsoft.com> wrote in message news:C825F0D6-F288-4205-904A-BEB97C3C4F67(a)microsoft.com... >I send emails and outlook express 6 shows that they have been sent but the > emails are never received. I am running windows xp and sending emails thru > comcast.net. Some emails go thru and I can go to comcast and send emails > thru their website. Any help? > -- > COOLKEN
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