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From: deano on 14 Apr 2010 05:10
It fell on it's side yesterday and now just goes
whhhirrrrrr_click_whhhirrrrrr_click_whhhirrrrrr_click_whhhirrrrrr_click_etc

and won't mount up and appear on the desktop.
Worse still... my home folder is located on this disk and I get the
message
"disk cannot be used now"

I'm in Abu Dhabi at the moment, not back at home in the UK and have
downloaded all my photos to this disk... eeek!

Before I do anything drastic... can anyone tell me if this is likely
to be fatal for the disk?

Hoping this can all be remedied.

d.
From: D.M. Procida on 14 Apr 2010 05:25
deano <d.heighington(a)btinternet.com> wrote:

> It fell on it's side yesterday and now just goes
> whhhirrrrrr_click_whhhirrrrrr_click_whhhirrrrrr_click_whhhirrrrrr_click_etc
>
> and won't mount up and appear on the desktop.
> Worse still... my home folder is located on this disk and I get the
> message
> "disk cannot be used now"
>
> I'm in Abu Dhabi at the moment, not back at home in the UK and have
> downloaded all my photos to this disk... eeek!
>
> Before I do anything drastic... can anyone tell me if this is likely
> to be fatal for the disk?

Don't do anything drastic, but it doesn't sound very good.

I would open it up and check all the connections, in the hope that one
has become dislodged, but it's most likely that the disk mechanism has
been damaged by the accident.

Daniele
From: Jaimie Vandenbergh on 14 Apr 2010 05:25
On Wed, 14 Apr 2010 02:10:33 -0700 (PDT), deano
<d.heighington(a)btinternet.com> wrote:

>It fell on it's side yesterday and now just goes
>whhhirrrrrr_click_whhhirrrrrr_click_whhhirrrrrr_click_whhhirrrrrr_click_etc
>
>and won't mount up and appear on the desktop.
>Worse still... my home folder is located on this disk and I get the
>message
>"disk cannot be used now"
>
>I'm in Abu Dhabi at the moment, not back at home in the UK and have
>downloaded all my photos to this disk... eeek!
>
>Before I do anything drastic... can anyone tell me if this is likely
>to be fatal for the disk?

It's likely to be fatal for the disk. Sorry.

The whirrr-click is the read heads searching to lock onto the disk
tracks, failing, and resetting to zero (the click) to try again. It's
not a good sign at all.

>Hoping this can all be remedied.

Best thing you can do with it is turn it off and leave it off for at
least a couple of hours, preferably somewhere cool (but not a
fridge!).

Go get another disk to copy it to, log in as another user on the main
disk, and try to mount the Lacie.

If it does come back up, get the most vital stuff off first, then go
for a complete clone.

If it doesn't, there are emergency things to try, OR professional
recovery services. Don't try the emergency things if you intend to use
a recovery service.

Cheers - Jaimie
--
I was most impressed when I looked up into the London sky and saw
a star through all the light pollution. A few of us checked some
astronomy references to try and identify it, and we're reasonably
confident that it was Sol. -- Peter Corlett, asr
From: Peter Ceresole on 14 Apr 2010 05:39
deano <d.heighington(a)btinternet.com> wrote:

> It fell on it's side yesterday and now just goes
> whhhirrrrrr_click_whhhirrrrrr_click_whhhirrrrrr_click_whhhirrrrrr_click_etc
>
> and won't mount up and appear on the desktop.
> Worse still... my home folder is located on this disk and I get the
> message
> "disk cannot be used now"
>
> I'm in Abu Dhabi at the moment, not back at home in the UK and have
> downloaded all my photos to this disk... eeek!
>
> Before I do anything drastic... can anyone tell me if this is likely
> to be fatal for the disk?

Sadly, your description- of what happened to it, and what it now does-
sounds like a dead disk.

It doesn't mean that the data can't be recovered, but it might be a
specialised job.

But first; try to see it in Disk Utility. And also with Disk Warrior.
Miracles do happen, and I've seen disks repaired although they wouldn't
mount. But don't hold your breath too long.
--
Peter
From: Chris Ridd on 14 Apr 2010 05:45
On 2010-04-14 10:25:18 +0100, Jaimie Vandenbergh said:

> On Wed, 14 Apr 2010 02:10:33 -0700 (PDT), deano
> <d.heighington(a)btinternet.com> wrote:
>
>> It fell on it's side yesterday and now just goes
>> whhhirrrrrr_click_whhhirrrrrr_click_whhhirrrrrr_click_whhhirrrrrr_click_etc
>>
>> and won't mount up and appear on the desktop.
>> Worse still... my home folder is located on this disk and I get the
>> message
>> "disk cannot be used now"
>>
>> I'm in Abu Dhabi at the moment, not back at home in the UK and have
>> downloaded all my photos to this disk... eeek!
>>
>> Before I do anything drastic... can anyone tell me if this is likely
>> to be fatal for the disk?
>
> It's likely to be fatal for the disk. Sorry.
>
> The whirrr-click is the read heads searching to lock onto the disk
> tracks, failing, and resetting to zero (the click) to try again. It's
> not a good sign at all.
>
>> Hoping this can all be remedied.
>
> Best thing you can do with it is turn it off and leave it off for at
> least a couple of hours, preferably somewhere cool (but not a
> fridge!).
>
> Go get another disk to copy it to, log in as another user on the main
> disk, and try to mount the Lacie.
>
> If it does come back up, get the most vital stuff off first, then go
> for a complete clone.
>
> If it doesn't, there are emergency things to try, OR professional
> recovery services. Don't try the emergency things if you intend to use
> a recovery service.

You could also try another LaCie power adaptor, if you've got another
one handy. They're well known for failing.

--
Chris

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