"Personal Security" Spyware
in [Spyware]
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From: Dell Christopher on 29 Jan 2010 13:17 Is anyone else having real problems getting rid of the "Personal Security" spyware? I thought I had a good spyware removal method, but now I'm not so sure anymore. What I have been doing is running Malwarebytes in Safe Mode, then a second time in Normal Mode. I also use Spybot Search & Destroy. Furthermore, I turn System Restore off, then back on. I remember reading that this will erase restore points, specifically System Volume Information locations where spyware/viruses might be also. I also have been using the free AVG Home Edition, with scans scheduled for twice a week. Lastly, I use the cleaner and registry features of CCleaner. Once I feel confident that "Personal Security" is gone (i.e. multiple reboots, Internet browsing for several minutes), it sometimes comes right back the next day. I'm hopeful that I can get some input from those with more expertise on some additional removal steps to take, or perhaps a better program(s) to use. Perhaps I need to stop using IE and consider Firefox or Chrome? All input is appreciated. Thanks!
From: siljaline on 29 Jan 2010 15:31 Dell Christopher wrote: > Is anyone else having real problems getting rid of the "Personal Security" > spyware? I thought I had a good spyware removal method, but now I'm not so > sure anymore. > > What I have been doing is running Malwarebytes in Safe Mode, then a second > time in Normal Mode. I also use Spybot Search & Destroy. Furthermore, I > turn System Restore off, then back on. I remember reading that this will > erase restore points, specifically System Volume Information locations where > spyware/viruses might be also. I also have been using the free AVG Home > Edition, with scans scheduled for twice a week. Lastly, I use the cleaner > and registry features of CCleaner. > > Once I feel confident that "Personal Security" is gone (i.e. multiple > reboots, Internet browsing for several minutes), it sometimes comes right > back the next day. I'm hopeful that I can get some input from those with > more expertise on some additional removal steps to take, or perhaps a better > program(s) to use. Perhaps I need to stop using IE and consider Firefox or > Chrome? > > All input is appreciated. Thanks! Assuming this is the actual malware you are infected with, this is a guide to remove it. <http://www.bleepingcomputer.com/virus-removal/remove-personal-security> Your best bet is to create an account at the above Forum, if you do not have one already and seek expert assistance. This NG doesn't support HJT Logs, etc. HTH Silj -- "Arguing with anonymous strangers on the Internet is a sucker's game because they almost always turn out to be -- or to be indistinguishable from -- self-righteous sixteen-year-olds possessing infinite amounts of free time." - Neil Stephenson, _Cryptonomicon_
From: Smurf on 12 Feb 2010 12:40 Dell Christopher wrote: > Is anyone else having real problems getting rid of the "Personal > Security" spyware? I thought I had a good spyware removal method, > but now I'm not so sure anymore. > > What I have been doing is running Malwarebytes in Safe Mode, then a > second time in Normal Mode. I also use Spybot Search & Destroy. > Furthermore, I turn System Restore off, then back on. I remember > reading that this will erase restore points, specifically System > Volume Information locations where spyware/viruses might be also. I > also have been using the free AVG Home Edition, with scans scheduled > for twice a week. Lastly, I use the cleaner and registry features of > CCleaner. > Once I feel confident that "Personal Security" is gone (i.e. multiple > reboots, Internet browsing for several minutes), it sometimes comes > right back the next day. I'm hopeful that I can get some input from > those with more expertise on some additional removal steps to take, > or perhaps a better program(s) to use. Perhaps I need to stop using > IE and consider Firefox or Chrome? > > All input is appreciated. Thanks! combofix might help pick up a secondary infection/rootkit that the others are missing.
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