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From: Lynn W on 8 May 2010 05:32 On 08/05/2010 10:23, in article 4be52d93$0$30170$c3e8da3(a)news.astraweb.com, "IanM" <nobody(a)no_where.co.uk> wrote: > > "Lynn W" <lynn.williamson(a)FOREVERREDbtinternet.com> wrote in message > news:C80A1617.2ABA5%lynn.williamson(a)FOREVERREDbtinternet.com... >> Following on from my other posts 4 weeks down the line, maybe 5 time flies >> :-) As O2 haven't been able to resolve the problem yet I got a phone call >> from an Erickson engineer saying he had been sent to investigate the >> fault, >> he had been making some calls and tried to ring me but obviously my mobile >> was turned off!! When I pointed out that I was looking at it and I had a >> full signal etc he quickly realised that he had experienced the fault >> first >> hand - hooray. Anyway he was outside my house which is only 5 mins from >> where I work so I drove home, we put my sim in his phone and we managed to >> replicate the fault about 5 times. Sometimes it worked sometimes it >> didn't. >> He said he hadn't known a fault like it. After speaking to numerous >> people >> it appears that quite a few people have been having the same problem but >> have never reported it! He said he would go back and report it to the >> 'switching' team (don't know what they do) so I guess I have to wait some >> more but at least he's experienced the intermittent fault. I guess when >> most people make a call and it fails they try later and when it connects >> they just think its a one off which is probably why its not getting >> reported. I only realise how often its failing because I am trying it all >> through the day. Its only calls and txts it affects when it fails I can >> still access the internet, email etc. I think he was thinking along the >> lines of a problem with 3G but I would have thought internet would have >> failed as well but obviously not. >> If anyone else is having problems with calls failing could they please >> report it :-) >> Lynn >> > is that the "Calls straight to voicemail" problem? > > http://forum.o2.co.uk/viewtopic.php?t=12028&postdays=0&postorder=asc&start=0 > > been going on for months > > > People calling me when it is in "Failure Mode' as I call it because to me the phone looks operational, good signal etc get the message It has not been possible to connect your call please try again later. Of course I have no idea at that point that people cannot call me. This morning I have been able to connect twice and then 15 minutes ago it failed 4 times and then connected. Lynn
From: Lynn W on 8 May 2010 05:52 On 08/05/2010 10:32, in article C80AEE58.2ABF8%lynn.williamson(a)FOREVERREDbtinternet.com, "Lynn W" <lynn.williamson(a)FOREVERREDbtinternet.com> wrote: > On 08/05/2010 10:23, in article 4be52d93$0$30170$c3e8da3(a)news.astraweb.com, > "IanM" <nobody(a)no_where.co.uk> wrote: > >> >> "Lynn W" <lynn.williamson(a)FOREVERREDbtinternet.com> wrote in message >> news:C80A1617.2ABA5%lynn.williamson(a)FOREVERREDbtinternet.com... >>> Following on from my other posts 4 weeks down the line, maybe 5 time flies >>> :-) As O2 haven't been able to resolve the problem yet I got a phone call >>> from an Erickson engineer saying he had been sent to investigate the >>> fault, >>> he had been making some calls and tried to ring me but obviously my mobile >>> was turned off!! When I pointed out that I was looking at it and I had a >>> full signal etc he quickly realised that he had experienced the fault >>> first >>> hand - hooray. Anyway he was outside my house which is only 5 mins from >>> where I work so I drove home, we put my sim in his phone and we managed to >>> replicate the fault about 5 times. Sometimes it worked sometimes it >>> didn't. >>> He said he hadn't known a fault like it. After speaking to numerous >>> people >>> it appears that quite a few people have been having the same problem but >>> have never reported it! He said he would go back and report it to the >>> 'switching' team (don't know what they do) so I guess I have to wait some >>> more but at least he's experienced the intermittent fault. I guess when >>> most people make a call and it fails they try later and when it connects >>> they just think its a one off which is probably why its not getting >>> reported. I only realise how often its failing because I am trying it all >>> through the day. Its only calls and txts it affects when it fails I can >>> still access the internet, email etc. I think he was thinking along the >>> lines of a problem with 3G but I would have thought internet would have >>> failed as well but obviously not. >>> If anyone else is having problems with calls failing could they please >>> report it :-) >>> Lynn >>> >> is that the "Calls straight to voicemail" problem? >> >> http://forum.o2.co.uk/viewtopic.php?t=12028&postdays=0&postorder=asc&start=0 >> >> been going on for months >> >> >> Interestingly enough this only started to happen to me about 6-8 weeks ago up until then I had no problems with the iPhone at all. Of course that corresponded with my iPhone coming out of its warranty by about 4 weeks though I have spoken to O2 and I am confident that I could get a new iPhone using the Sale of Goods Act if all else fails. I have had a new sim card which made no difference. Will see what they come up with next week after receiving the engineers report! > People calling me when it is in "Failure Mode' as I call it because to me > the phone looks operational, good signal etc get the message > > It has not been possible to connect your call please try again later. > > Of course I have no idea at that point that people cannot call me. This > morning I have been able to connect twice and then 15 minutes ago it failed > 4 times and then connected. > Lynn >
From: IanM on 8 May 2010 07:29 "Lynn W" <lynn.williamson(a)FOREVERREDbtinternet.com> wrote in message news:C80AF2F5.2ABFD%lynn.williamson(a)FOREVERREDbtinternet.com... > On 08/05/2010 10:32, in article > C80AEE58.2ABF8%lynn.williamson(a)FOREVERREDbtinternet.com, "Lynn W" > <lynn.williamson(a)FOREVERREDbtinternet.com> wrote: > >> On 08/05/2010 10:23, in article >> 4be52d93$0$30170$c3e8da3(a)news.astraweb.com, >> "IanM" <nobody(a)no_where.co.uk> wrote: >> >>> >>> "Lynn W" <lynn.williamson(a)FOREVERREDbtinternet.com> wrote in message >>> news:C80A1617.2ABA5%lynn.williamson(a)FOREVERREDbtinternet.com... >>>> Following on from my other posts 4 weeks down the line, maybe 5 time >>>> flies >>>> :-) As O2 haven't been able to resolve the problem yet I got a phone >>>> call >>>> from an Erickson engineer saying he had been sent to investigate the >>>> fault, >>>> he had been making some calls and tried to ring me but obviously my >>>> mobile >>>> was turned off!! When I pointed out that I was looking at it and I had >>>> a >>>> full signal etc he quickly realised that he had experienced the fault >>>> first >>>> hand - hooray. Anyway he was outside my house which is only 5 mins >>>> from >>>> where I work so I drove home, we put my sim in his phone and we managed >>>> to >>>> replicate the fault about 5 times. Sometimes it worked sometimes it >>>> didn't. >>>> He said he hadn't known a fault like it. After speaking to numerous >>>> people >>>> it appears that quite a few people have been having the same problem >>>> but >>>> have never reported it! He said he would go back and report it to the >>>> 'switching' team (don't know what they do) so I guess I have to wait >>>> some >>>> more but at least he's experienced the intermittent fault. I guess >>>> when >>>> most people make a call and it fails they try later and when it >>>> connects >>>> they just think its a one off which is probably why its not getting >>>> reported. I only realise how often its failing because I am trying it >>>> all >>>> through the day. Its only calls and txts it affects when it fails I >>>> can >>>> still access the internet, email etc. I think he was thinking along >>>> the >>>> lines of a problem with 3G but I would have thought internet would have >>>> failed as well but obviously not. >>>> If anyone else is having problems with calls failing could they please >>>> report it :-) >>>> Lynn >>>> >>> is that the "Calls straight to voicemail" problem? >>> >>> http://forum.o2.co.uk/viewtopic.php?t=12028&postdays=0&postorder=asc&start=0 >>> >>> been going on for months >>> >>> >>> > > Interestingly enough this only started to happen to me about 6-8 weeks ago > up until then I had no problems with the iPhone at all. Of course that > corresponded with my iPhone coming out of its warranty by about 4 weeks > though I have spoken to O2 and I am confident that I could get a new > iPhone > using the Sale of Goods Act if all else fails. I have had a new sim card > which made no difference. Will see what they come up with next week after > receiving the engineers report! > I haven't been keeping up with that forum thread for a long while but I thought the general idea was that if you switched off 3G OR stopped apps that go online going online you were OK for receiving calls again ! But then you haven't said if you think it is the same problem or not
From: Lynn W on 8 May 2010 08:46 On 08/05/2010 12:29, in article 4be54b1e$0$31827$c3e8da3(a)news.astraweb.com, "IanM" <nospam(a)nospam.com> wrote: > > "Lynn W" <lynn.williamson(a)FOREVERREDbtinternet.com> wrote in message > news:C80AF2F5.2ABFD%lynn.williamson(a)FOREVERREDbtinternet.com... >> On 08/05/2010 10:32, in article >> C80AEE58.2ABF8%lynn.williamson(a)FOREVERREDbtinternet.com, "Lynn W" >> <lynn.williamson(a)FOREVERREDbtinternet.com> wrote: >> >>> On 08/05/2010 10:23, in article >>> 4be52d93$0$30170$c3e8da3(a)news.astraweb.com, >>> "IanM" <nobody(a)no_where.co.uk> wrote: >>> >>>> >>>> "Lynn W" <lynn.williamson(a)FOREVERREDbtinternet.com> wrote in message >>>> news:C80A1617.2ABA5%lynn.williamson(a)FOREVERREDbtinternet.com... >>>>> Following on from my other posts 4 weeks down the line, maybe 5 time >>>>> flies >>>>> :-) As O2 haven't been able to resolve the problem yet I got a phone >>>>> call >>>>> from an Erickson engineer saying he had been sent to investigate the >>>>> fault, >>>>> he had been making some calls and tried to ring me but obviously my >>>>> mobile >>>>> was turned off!! When I pointed out that I was looking at it and I had >>>>> a >>>>> full signal etc he quickly realised that he had experienced the fault >>>>> first >>>>> hand - hooray. Anyway he was outside my house which is only 5 mins >>>>> from >>>>> where I work so I drove home, we put my sim in his phone and we managed >>>>> to >>>>> replicate the fault about 5 times. Sometimes it worked sometimes it >>>>> didn't. >>>>> He said he hadn't known a fault like it. After speaking to numerous >>>>> people >>>>> it appears that quite a few people have been having the same problem >>>>> but >>>>> have never reported it! He said he would go back and report it to the >>>>> 'switching' team (don't know what they do) so I guess I have to wait >>>>> some >>>>> more but at least he's experienced the intermittent fault. I guess >>>>> when >>>>> most people make a call and it fails they try later and when it >>>>> connects >>>>> they just think its a one off which is probably why its not getting >>>>> reported. I only realise how often its failing because I am trying it >>>>> all >>>>> through the day. Its only calls and txts it affects when it fails I >>>>> can >>>>> still access the internet, email etc. I think he was thinking along >>>>> the >>>>> lines of a problem with 3G but I would have thought internet would have >>>>> failed as well but obviously not. >>>>> If anyone else is having problems with calls failing could they please >>>>> report it :-) >>>>> Lynn >>>>> >>>> is that the "Calls straight to voicemail" problem? >>>> >>>> http://forum.o2.co.uk/viewtopic.php?t=12028&postdays=0&postorder=asc&start=>>>> 0 >>>> >>>> been going on for months >>>> >>>> >>>> >> >> Interestingly enough this only started to happen to me about 6-8 weeks ago >> up until then I had no problems with the iPhone at all. Of course that >> corresponded with my iPhone coming out of its warranty by about 4 weeks >> though I have spoken to O2 and I am confident that I could get a new >> iPhone >> using the Sale of Goods Act if all else fails. I have had a new sim card >> which made no difference. Will see what they come up with next week after >> receiving the engineers report! >> > I haven't been keeping up with that forum thread for a long while but I > thought the general idea was that if you switched off 3G OR stopped apps > that go online going online you were OK for receiving calls again ! > > But then you haven't said if you think it is the same problem or not > > Well I think its generally the same. Turning 3G off doesn't make any difference, don't know about the apps not quite sure which ones go online without me doing it. Thinking about it Facebook probably does at that is the only thing that 'pushes' notifications to me and I only put that on recently. All my email apps are set to manual. I will turn Facebook 'push' notification off and see if it makes any difference. Interestingly though I can remember being on the internet and a call came through and gave me the chance to accept or decline so I'm not sure. I'll try anything though. Thanks.
From: Woody on 8 May 2010 11:05
Per my earlier, if you are O2 then Asda are doing a Samsung on O2 PAYG at �10 at the moment. Worthwhile backup? -- Woody harrogate three at ntlworld dot com |