Pop up message claiming computer is infected
in [Windows XP]
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From: Gord Dibben on 25 Apr 2010 11:01 Neighbour has picked up one of those virus/worms or malwares than informs him that his computer is infected with all sorts of viruses and for a fee he can download a program to remove these infections. For protection he has been running nothing but the default WindowsXP security and firewall. To top it off, his "good friend" who set up the computer used a pirated copy of WindowsXP so cannot get updates etc. My opinion is...........wipe computer and install a legal copy of the OS. He would like to just get remove the worm or whatever is giving the pop up "infection" message. Any chance of that? Gord
From: Larry on 25 Apr 2010 11:21 On Sun, 25 Apr 2010 08:01:50 -0700, Gord Dibben <gorddibbATshawDOTca> wrote: >Neighbour has picked up one of those virus/worms or malwares than informs >him that his computer is infected with all sorts of viruses and for a fee he >can download a program to remove these infections. > >For protection he has been running nothing but the default WindowsXP >security and firewall. > >To top it off, his "good friend" who set up the computer used a pirated copy >of WindowsXP so cannot get updates etc. > >My opinion is...........wipe computer and install a legal copy of the OS. > >He would like to just get remove the worm or whatever is giving the pop up >"infection" message. > >Any chance of that? > > >Gord Gord, have your *friend* download and run MalwareBytes. That will almost surely solve *his* problem. http://www.malwarebytes.org HTH, -- Larry
From: Peter Foldes on 25 Apr 2010 11:23 Gord Possible but not recommended on a Pirated version of XP.Best to reformat and install a legal copy of any OS. Your solution is what will work. Using the option of removing this malware from a infected pirated version of XP will mean nothing. It will continuously come back with many other issues. -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. http://www.microsoft.com/protect "Gord Dibben" <gorddibbATshawDOTca> wrote in message news:7ml8t5lop2ogl8ns83kfb7n15agg6hdgv8(a)4ax.com... > Neighbour has picked up one of those virus/worms or malwares than informs > him that his computer is infected with all sorts of viruses and for a fee he > can download a program to remove these infections. > > For protection he has been running nothing but the default WindowsXP > security and firewall. > > To top it off, his "good friend" who set up the computer used a pirated copy > of WindowsXP so cannot get updates etc. > > My opinion is...........wipe computer and install a legal copy of the OS. > > He would like to just get remove the worm or whatever is giving the pop up > "infection" message. > > Any chance of that? > > > Gord
From: Richard in AZ on 25 Apr 2010 11:30 If the infected computer will boot to the SAFE MODE, you have a fighting chance. On another computer, download Malwarebytes (www.malwarebytes.org) to a flash drive. Start the infected computer in the safe mode and install Malwarebytes and run it in the "quick scan" mode. It should clean out enough of the Rogue Antivirus program to then start in the normal mode. In the normal mode re-run Malwarebytes (use the update feature to get the latest data file) in the complete scan mode. If your neighbor is not willing to buy and install a valid copy of Windows, he/she will just get hit again and again with these malwares. Time to get the neighbor's attention with a big two by four. "Gord Dibben" <gorddibbATshawDOTca> wrote in message news:7ml8t5lop2ogl8ns83kfb7n15agg6hdgv8(a)4ax.com... > Neighbour has picked up one of those virus/worms or malwares than informs > him that his computer is infected with all sorts of viruses and for a fee he > can download a program to remove these infections. > > For protection he has been running nothing but the default WindowsXP > security and firewall. > > To top it off, his "good friend" who set up the computer used a pirated copy > of WindowsXP so cannot get updates etc. > > My opinion is...........wipe computer and install a legal copy of the OS. > > He would like to just get remove the worm or whatever is giving the pop up > "infection" message. > > Any chance of that? > > > Gord
From: Gord Dibben on 25 Apr 2010 12:30
Larry *friend* *his* What is the purpose of the asterisks? Gord On Sun, 25 Apr 2010 11:21:46 -0400, Larry <lhullz(a)cheezwhiz.net> wrote: >On Sun, 25 Apr 2010 08:01:50 -0700, Gord Dibben <gorddibbATshawDOTca> >wrote: > >>Neighbour has picked up one of those virus/worms or malwares than informs >>him that his computer is infected with all sorts of viruses and for a fee he >>can download a program to remove these infections. >> >>For protection he has been running nothing but the default WindowsXP >>security and firewall. >> >>To top it off, his "good friend" who set up the computer used a pirated copy >>of WindowsXP so cannot get updates etc. >> >>My opinion is...........wipe computer and install a legal copy of the OS. >> >>He would like to just get remove the worm or whatever is giving the pop up >>"infection" message. >> >>Any chance of that? >> >> >>Gord > >Gord, have your *friend* download and run MalwareBytes. That will >almost surely solve *his* problem. > >http://www.malwarebytes.org > >HTH, > >-- Larry |