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From: Mltwwlco on 31 Oct 2007 15:44 I still am unable to have Internet Explorer 6 launch an external program when a link to a TIF file is clicked, I still get a blank IE window with a red X indicating it is unable to display the graphic. Windows Explorer is setup to open .TIF files with the Windows Picture and Fax viewer, so the file association is working correctly. Here are the steps I performed this morning, all without fixing the issue: 0. Performed Systate Backup and copied Repair directory so I have registry backups 1. Ran regsvr32 /i shimgvw.dll 2. Checked and fixed associations Before Assoc .tif=ft000001 Assoc .tiff=.tiff=TIFImage.Document After .tif=TIFImage.Document .tiff=TIFImage.Document ftype TIFImage.Document TIFImage.Document=rundll32.exe C:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscreen %1 3. Deleted [HKEY_CLASSES_ROOT\ft000001] and [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ft000001] Removed ""ft000001"=hex(0):" from the following registry key: [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.tif\OpenWithProgids] "TIFImage.Document"=hex(0): "MSPaper.Document"=hex(0): "ft000001"=hex(0): 4. Updated antivirus software and Sun Java VM to same as other office computers 5. Checked registry settings for MIME on working computer: [HKEY_CLASSES_ROOT\MIME\Database\Content Type\image/tiff] "Extension"=".tiff" "AutoplayContentTypeHandler"="PicturesContentHandler" broken computer set to [HKEY_CLASSES_ROOT\MIME\Database\Content Type\image/tiff] "Extension"=".tif" "AutoplayContentTypeHandler"="PicturesContentHandler" changed extension from ".tif" to ".tiff", rebooted, this did not solve problem 6. Reviewed thread "Can't see PNG images !" at http://www.officehelp.in/702646/cant-see-png-images/2 for hints, have not tried running Systernals Regmon and Filemon yet. Changed IE Security Settings in Trusted Sites Zone "Open files based on content, not file extension" from Enable to Disable, rebooted, did not fix issue so reset back to normal. Note website URL is in Trusted Sites Zone. 7. Tried dragging a saved TIF file on the desktop to an open blank IE window, got gold bar warning "To help protect your security, Internet Exploer has restricted this file from showing active content that could access your computer. Click here for options..." THIS MAY BE THE KEY DIFFERENCE BETWEEN COMPUTERS, OTHER COMPUTERS DO ALLOW DRAG AND DROP TO IE! I do not know how to change this setting and determine why Internet Explorer thinks that a TIF document contains active content on this computer. PS I am no longer crossposting to Microsoft.Public.WindowsXP.General per Ken Zhao request.
From: Robert Aldwinckle on 1 Nov 2007 12:13 <Mltwwlco(a)noemail.noemail> wrote in message news:eU3plZ$GIHA.280(a)TK2MSFTNGP03.phx.gbl... > I still am unable to have Internet Explorer 6 launch an external program > when a link to a TIF file is clicked, I still get a blank IE window with a > red X indicating it is unable to display the graphic. Windows Explorer is > setup to open .TIF files with the Windows Picture and Fax viewer, so the > file association is working correctly. > > Here are the steps I performed this morning, all without fixing the issue: > > 0. Performed Systate Backup and copied Repair directory so I have registry > backups > > 1. Ran regsvr32 /i shimgvw.dll > > 2. Checked and fixed associations > Before > Assoc .tif=ft000001 > Assoc .tiff=.tiff=TIFImage.Document > After > .tif=TIFImage.Document > .tiff=TIFImage.Document Good. Thanks for that info. I wasn't sure how far that repair went. > ftype TIFImage.Document > TIFImage.Document=rundll32.exe > C:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscreen %1 That filetype was probably always there waiting to be used once an association with its file extensions had been established, so it might have been sufficient just to replace the assocation by entering: assoc .tif=TIFImageDocument and assoc .tiff=TIFImageDocument > > > 3. Deleted [HKEY_CLASSES_ROOT\ft000001] and > [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ft000001] > Removed ""ft000001"=hex(0):" from the following registry key: > [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.tif\OpenWithProgids] > "TIFImage.Document"=hex(0): > "MSPaper.Document"=hex(0): > "ft000001"=hex(0): I don't think that that should have been necessary. E.g. in the same way that the TIFImageDocument filetype could have been unused but available, this other filetype could have remained unused but available (assuming the software which implements it is still installed.) > > 4. Updated antivirus software and Sun Java VM to same as other office > computers > > 5. Checked registry settings for MIME on working computer: > [HKEY_CLASSES_ROOT\MIME\Database\Content Type\image/tiff] > "Extension"=".tiff" > "AutoplayContentTypeHandler"="PicturesContentHandler" > broken computer set to > [HKEY_CLASSES_ROOT\MIME\Database\Content Type\image/tiff] > "Extension"=".tif" > "AutoplayContentTypeHandler"="PicturesContentHandler" > changed extension from ".tif" to ".tiff", rebooted, this did not solve > problem > > 6. Reviewed thread "Can't see PNG images !" at > http://www.officehelp.in/702646/cant-see-png-images/2 for hints, have not > tried running Systernals Regmon and Filemon yet. In fact running ProcMon to integrate the features of both those tools would be easier. ProcMon would also allow you to capture both traces and replay them later in two separate but fully functional ProcMon windows which would greatly simplify their analysis and comparison. > Changed IE Security > Settings in Trusted Sites Zone "Open files based on content, not file > extension" from Enable to Disable, rebooted, did not fix issue so reset back > to normal. Note website URL is in Trusted Sites Zone. > > 7. Tried dragging a saved TIF file on the desktop to an open blank IE > window, got gold bar warning "To help protect your security, Internet > Exploer has restricted this file from showing active content that could > access your computer. Click here for options..." THIS MAY BE THE KEY > DIFFERENCE BETWEEN COMPUTERS, OTHER COMPUTERS DO ALLOW DRAG AND DROP TO IE! > I do not know how to change this setting and determine why Internet Explorer > thinks that a TIF document contains active content on this computer. I'm not sure. I think there is a list of restricted extensions somewhere. E.g. .exe would be another one. Essentially files which contain binary data and which might be used directly as payload in buffer overrun "exploits". But you are seeing that message in the Information bar? So, according to the following you can then use its right-click menu and choose Allow Blocked Content? (Assuming trying to do that doesn't cancel your drag operation, of course. <w>) http://windowshelp.microsoft.com/Windows/en-US/Help/91b1038d-3f53-43a3-8bd8-9551e7c0b7c61033.mspx (Live Search for extension "Internet explorer has restricted this file from showing active content" site:microsoft.com ) <quote expand="Which messages are displayed in the Information bar"> A webpage being displayed on your computer tried to run a script or ActiveX control. If you want to allow the control to run, click the Information bar, and then click Allow Blocked Content. </quote> Note that that description is specifically about IE7 on Vista but I think that IE6sp2 users may see it (or something similar) too, since the Information bar was an enhancement introduced with XPsp2. I just remembered a keyword associated with that list I mentioned above: unsafe <title>Information About the Unsafe File List in Internet Explorer 6</title> http://support.microsoft.com/kb/291369 (Live Search for unsafe extensions site:microsoft.com ) So if you can figure out where that list is implemented (FWIW I never did however I don't have any Office products installed either...) then perhaps you would find .tif and .tiff had been added to it on the problem machine? Gad. I just remembered I even went so far as to try to install Office Developer in hopes of finding additional documentation on this "list" but can't remember how successful that was. I do know that I haven't yet found anything really useful about it. However, I have never had as much motivation to really research it as much as you might have now... <EG> > > > > PS I am no longer crossposting to Microsoft.Public.WindowsXP.General per Ken > Zhao request. Heh. Perhaps now we should be cross-posting to an Office developer's NG? Good luck Robert ---
From: Mltwwlco on 2 Nov 2007 15:29 Robert, the Gold bar warning was a red herring. I dragged the TIF file from a network drive to IE and after allowing the blocked content to be displayed, I was back at the red X again. When a file is dragged from a local hard drive to IE, it immediately displays the red X. Also I doubt ..TIF files are blocked, if the unsafe file list is listed in the registry as plain text, I would have found it in my past searches. I tried switching the default program for TIF files from the Windows Picture and Fax viewer to the Microsoft Office Document Imaging File and both display the red X. Ken Zhao / Microsoft, I think Robert did an excellent job with his suggestions but I would like your assistance again. I can go forward with the ProcMon, but it will generate quite a bit of data and I will need help interpreting it. Ken, if you believe that this issue needs to be resolved in an Office XP newsgroup (or other product like Windows XP where I originally cross posted), please post this issue there on my behalf and have them begin troubleshooting so additional days are not lost waiting for a Microsoft response. "Robert Aldwinckle" <robald(a)techemail.com> wrote in message news:%236aPXIKHIHA.1208(a)TK2MSFTNGP03.phx.gbl... > <Mltwwlco(a)noemail.noemail> wrote in message > news:eU3plZ$GIHA.280(a)TK2MSFTNGP03.phx.gbl... >> I still am unable to have Internet Explorer 6 launch an external program >> when a link to a TIF file is clicked, I still get a blank IE window with >> a >> red X indicating it is unable to display the graphic. Windows Explorer >> is >> setup to open .TIF files with the Windows Picture and Fax viewer, so the >> file association is working correctly. >> >> Here are the steps I performed this morning, all without fixing the >> issue: >> >> 0. Performed Systate Backup and copied Repair directory so I have >> registry >> backups >> >> 1. Ran regsvr32 /i shimgvw.dll >> >> 2. Checked and fixed associations >> Before >> Assoc .tif=ft000001 >> Assoc .tiff=.tiff=TIFImage.Document >> After >> .tif=TIFImage.Document >> .tiff=TIFImage.Document > > > Good. Thanks for that info. I wasn't sure how far that repair went. > > >> ftype TIFImage.Document >> TIFImage.Document=rundll32.exe >> C:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscreen %1 > > > That filetype was probably always there waiting to be used once an > association with its file extensions had been established, > so it might have been sufficient just to replace the assocation by > entering: > > assoc .tif=TIFImageDocument > and > assoc .tiff=TIFImageDocument > > >> >> >> 3. Deleted [HKEY_CLASSES_ROOT\ft000001] and >> [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ft000001] >> Removed ""ft000001"=hex(0):" from the following registry key: >> [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.tif\OpenWithProgids] >> "TIFImage.Document"=hex(0): >> "MSPaper.Document"=hex(0): >> "ft000001"=hex(0): > > > I don't think that that should have been necessary. > E.g. in the same way that the TIFImageDocument filetype > could have been unused but available, this other filetype > could have remained unused but available (assuming the > software which implements it is still installed.) > > >> >> 4. Updated antivirus software and Sun Java VM to same as other office >> computers >> >> 5. Checked registry settings for MIME on working computer: >> [HKEY_CLASSES_ROOT\MIME\Database\Content Type\image/tiff] >> "Extension"=".tiff" >> "AutoplayContentTypeHandler"="PicturesContentHandler" >> broken computer set to >> [HKEY_CLASSES_ROOT\MIME\Database\Content Type\image/tiff] >> "Extension"=".tif" >> "AutoplayContentTypeHandler"="PicturesContentHandler" >> changed extension from ".tif" to ".tiff", rebooted, this did not solve >> problem >> >> 6. Reviewed thread "Can't see PNG images !" at >> http://www.officehelp.in/702646/cant-see-png-images/2 for hints, have not >> tried running Systernals Regmon and Filemon yet. > > > In fact running ProcMon to integrate the features of both those tools > would be easier. ProcMon would also allow you to capture both traces > and replay them later in two separate but fully functional ProcMon > windows > which would greatly simplify their analysis and comparison. > > >> Changed IE Security >> Settings in Trusted Sites Zone "Open files based on content, not file >> extension" from Enable to Disable, rebooted, did not fix issue so reset >> back >> to normal. Note website URL is in Trusted Sites Zone. >> >> 7. Tried dragging a saved TIF file on the desktop to an open blank IE >> window, got gold bar warning "To help protect your security, Internet >> Exploer has restricted this file from showing active content that could >> access your computer. Click here for options..." THIS MAY BE THE KEY >> DIFFERENCE BETWEEN COMPUTERS, OTHER COMPUTERS DO ALLOW DRAG AND DROP TO >> IE! >> I do not know how to change this setting and determine why Internet >> Explorer >> thinks that a TIF document contains active content on this computer. > > > I'm not sure. I think there is a list of restricted extensions somewhere. > E.g. .exe would be another one. Essentially files which contain binary > data > and which might be used directly as payload in buffer overrun "exploits". > > But you are seeing that message in the Information bar? > So, according to the following you can then use its right-click menu > and choose Allow Blocked Content? (Assuming trying to do that > doesn't cancel your drag operation, of course. <w>) > > http://windowshelp.microsoft.com/Windows/en-US/Help/91b1038d-3f53-43a3-8bd8-9551e7c0b7c61033.mspx > > (Live Search for > extension "Internet explorer has restricted this file from showing > active content" site:microsoft.com > ) > > <quote expand="Which messages are displayed in the Information bar"> > A webpage being displayed on your computer tried to run a script or > ActiveX control. > If you want to allow the control to run, click the Information bar, and > then click Allow Blocked Content. > > </quote> > > Note that that description is specifically about IE7 on Vista but I think > that IE6sp2 > users may see it (or something similar) too, since the Information bar was > an > enhancement introduced with XPsp2. > > > I just remembered a keyword associated with that list I mentioned above: > unsafe > > <title>Information About the Unsafe File List in Internet Explorer > 6</title> > http://support.microsoft.com/kb/291369 > > (Live Search for > unsafe extensions site:microsoft.com > ) > > So if you can figure out where that list is implemented (FWIW I never did > however I don't have any Office products installed either...) then > perhaps > you would find .tif and .tiff had been added to it on the problem > machine? > > Gad. I just remembered I even went so far as to try to install Office > Developer > in hopes of finding additional documentation on this "list" but can't > remember > how successful that was. I do know that I haven't yet found anything > really > useful about it. However, I have never had as much motivation to really > research it as much as you might have now... <EG> > > >> >> >> >> PS I am no longer crossposting to Microsoft.Public.WindowsXP.General per >> Ken >> Zhao request. > > > Heh. Perhaps now we should be cross-posting to an Office developer's NG? > > > Good luck > > Robert > --- > >
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