From: Brian Kimmes Brian on 28 Jan 2010 12:17 Hello everyone, My client has Microsoft Exchange 2003 SP2 on a Windows 2003 Standard server. They host two email domains on this server. the problem I am having is this. There are a couple senders who send emails to a recipient in one of the email domains with a CC to a recipient of the other email domain. The one that is CC'd receives the email fine but the original recipient does not. I have run some tests by sending emails the same way but cannot replicate the problem. Also, it doesn't happen every time they send a message to the two recipients. Any help would be greatly appreciated! Brian Kimmes MCSE
From: Ed Crowley [MVP] on 28 Jan 2010 17:42 If you cannot replicate the problem then the user is doing something strange and not explaining it to you correctly. You might start by tracking one of the supposedly lost messages and seeing to whom it is addressed. -- Ed Crowley MVP "There are seldom good technological solutions to behavioral problems." .. "Brian Kimmes" <Brian Kimmes(a)discussions.microsoft.com> wrote in message news:7325D2E7-5E4D-49A7-83D0-6E1A6F4A18F3(a)microsoft.com... > Hello everyone, > > My client has Microsoft Exchange 2003 SP2 on a Windows 2003 Standard > server. > They host two email domains on this server. the problem I am having is > this. There are a couple senders who send emails to a recipient in one of > the email domains with a CC to a recipient of the other email domain. The > one that is CC'd receives the email fine but the original recipient does > not. > I have run some tests by sending emails the same way but cannot replicate > the problem. Also, it doesn't happen every time they send a message to > the > two recipients. Any help would be greatly appreciated! > > Brian Kimmes > MCSE
From: Brian Kimmes on 29 Jan 2010 09:16 I should have mentioned it before. I looked at the headers of one of the emails and it shows both addresses correctly. And the problem does not always happen... Also, the user doesn't have to explain it to me, I can tell that he isn't receiving the emails by using the Microsoft Exchange Message Tracking Center. The user isn't doing anything strange, he just is not receiving the email... Brian Kimmes MCSE "Ed Crowley [MVP]" wrote: > If you cannot replicate the problem then the user is doing something strange > and not explaining it to you correctly. You might start by tracking one of > the supposedly lost messages and seeing to whom it is addressed. > -- > Ed Crowley MVP > "There are seldom good technological solutions to behavioral problems." > .. > > "Brian Kimmes" <Brian Kimmes(a)discussions.microsoft.com> wrote in message > news:7325D2E7-5E4D-49A7-83D0-6E1A6F4A18F3(a)microsoft.com... > > Hello everyone, > > > > My client has Microsoft Exchange 2003 SP2 on a Windows 2003 Standard > > server. > > They host two email domains on this server. the problem I am having is > > this. There are a couple senders who send emails to a recipient in one of > > the email domains with a CC to a recipient of the other email domain. The > > one that is CC'd receives the email fine but the original recipient does > > not. > > I have run some tests by sending emails the same way but cannot replicate > > the problem. Also, it doesn't happen every time they send a message to > > the > > two recipients. Any help would be greatly appreciated! > > > > Brian Kimmes > > MCSE > > . >
From: Ed Crowley [MVP] on 29 Jan 2010 16:56 Message tracking is very different from the headers. -- Ed Crowley MVP "There are seldom good technological solutions to behavioral problems." .. "Brian Kimmes" <BrianKimmes(a)discussions.microsoft.com> wrote in message news:827314B1-B174-4A9F-A52C-327EBD0CC7AA(a)microsoft.com... >I should have mentioned it before. I looked at the headers of one of the > emails and it shows both addresses correctly. And the problem does not > always happen... Also, the user doesn't have to explain it to me, I can > tell > that he isn't receiving the emails by using the Microsoft Exchange Message > Tracking Center. The user isn't doing anything strange, he just is not > receiving the email... > > Brian Kimmes > MCSE > > > "Ed Crowley [MVP]" wrote: > >> If you cannot replicate the problem then the user is doing something >> strange >> and not explaining it to you correctly. You might start by tracking one >> of >> the supposedly lost messages and seeing to whom it is addressed. >> -- >> Ed Crowley MVP >> "There are seldom good technological solutions to behavioral problems." >> .. >> >> "Brian Kimmes" <Brian Kimmes(a)discussions.microsoft.com> wrote in message >> news:7325D2E7-5E4D-49A7-83D0-6E1A6F4A18F3(a)microsoft.com... >> > Hello everyone, >> > >> > My client has Microsoft Exchange 2003 SP2 on a Windows 2003 Standard >> > server. >> > They host two email domains on this server. the problem I am having is >> > this. There are a couple senders who send emails to a recipient in one >> > of >> > the email domains with a CC to a recipient of the other email domain. >> > The >> > one that is CC'd receives the email fine but the original recipient >> > does >> > not. >> > I have run some tests by sending emails the same way but cannot >> > replicate >> > the problem. Also, it doesn't happen every time they send a message to >> > the >> > two recipients. Any help would be greatly appreciated! >> > >> > Brian Kimmes >> > MCSE >> >> . >>
From: Brian Kimmes on 1 Feb 2010 10:36
Do you have any suggestions? If not, is there anyone else that could provide some useful suggestions? Brian Kimmes MCSE "Ed Crowley [MVP]" wrote: > Message tracking is very different from the headers. > -- > Ed Crowley MVP > "There are seldom good technological solutions to behavioral problems." > .. > > "Brian Kimmes" <BrianKimmes(a)discussions.microsoft.com> wrote in message > news:827314B1-B174-4A9F-A52C-327EBD0CC7AA(a)microsoft.com... > >I should have mentioned it before. I looked at the headers of one of the > > emails and it shows both addresses correctly. And the problem does not > > always happen... Also, the user doesn't have to explain it to me, I can > > tell > > that he isn't receiving the emails by using the Microsoft Exchange Message > > Tracking Center. The user isn't doing anything strange, he just is not > > receiving the email... > > > > Brian Kimmes > > MCSE > > > > > > "Ed Crowley [MVP]" wrote: > > > >> If you cannot replicate the problem then the user is doing something > >> strange > >> and not explaining it to you correctly. You might start by tracking one > >> of > >> the supposedly lost messages and seeing to whom it is addressed. > >> -- > >> Ed Crowley MVP > >> "There are seldom good technological solutions to behavioral problems." > >> .. > >> > >> "Brian Kimmes" <Brian Kimmes(a)discussions.microsoft.com> wrote in message > >> news:7325D2E7-5E4D-49A7-83D0-6E1A6F4A18F3(a)microsoft.com... > >> > Hello everyone, > >> > > >> > My client has Microsoft Exchange 2003 SP2 on a Windows 2003 Standard > >> > server. > >> > They host two email domains on this server. the problem I am having is > >> > this. There are a couple senders who send emails to a recipient in one > >> > of > >> > the email domains with a CC to a recipient of the other email domain. > >> > The > >> > one that is CC'd receives the email fine but the original recipient > >> > does > >> > not. > >> > I have run some tests by sending emails the same way but cannot > >> > replicate > >> > the problem. Also, it doesn't happen every time they send a message to > >> > the > >> > two recipients. Any help would be greatly appreciated! > >> > > >> > Brian Kimmes > >> > MCSE > >> > >> . > >> > > . > |