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From: GMAN on 21 Feb 2010 18:20
In article <7ub3b6Fkl4U1(a)mid.individual.net>, Arno <me(a)privacy.net> wrote:
>Eddie Furred <Nospam(a)mine.com> wrote:
>> Hi There,
>
>> Can anyone give me just the details of where I have to go to get an RMA
>> form, without spinning in circles between automated phone lines and the
>> same website address, (that is no help)?
>
>> Any advice / help much appreciated.. Anyone have any direct line unlisted
>> phone numbers etc?
>
>I think the Asus RMA process is pretty bad overall, so maybe
>there is no way.
>
>The last time I RMA'd something to Asus, it took 12 Weeks,
>arrived back with gross mechanical damage, took anothr 8 week
>and then did not come back at all. Aparently the "3 year warranty"
>is pretty worthless after 2 years or so for graphics cards,
>because then no replacements are available anymore.
>
>Fortunately, my supplier has offerd me an equivalent newer
>card from a different vendor.
>
>Never again Asus, their engineering has started to suck
>badly in the last few years. The last mainboard I
>got from them died within 5 days (incompetent mounting
>of the nothbridge cooler) and on examining the replacement
>I saw no other fix than to replace it completely
>myself. I think they have stated to design too checply
>and their reputation as quality vendor is really not
>deserved anymore.
>
>Arno
>
Took Asus 2 weeks to return my old P4P800 Deluxe when i sent it in. Also, if
asus or any manufacturer doesnt have the same model to return for echange,
they usually send an equivelant or better model back.
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