Recent Documents Disappear
in [Microsoft Office]
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From: D Harris on 3 Mar 2010 08:41 Office 2007 has been running fine for 18 months with Vista. Last month the "Recent Documents" list began disappearing after a reboot of the computer. Just exiting Excel or Word didn't cause the problem. Using Excel Options/Advanced or running the Diagnostics did no good. I wonder if this isn't some kind of Registry screw up, but will specific instructions to fix. Any help is appreciated. -- D Harris
From: Bob I on 3 Mar 2010 09:34 Usually this behavior is the result of the user installing some privacy/security software that wipes/erases recent history entries. D Harris wrote: > Office 2007 has been running fine for 18 months with Vista. Last month > the "Recent Documents" list began disappearing after a reboot of the > computer. Just exiting Excel or Word didn't cause the problem. Using > Excel Options/Advanced or running the Diagnostics did no good. > I wonder if this isn't some kind of Registry screw up, but will specific > instructions to fix. > Any help is appreciated. > > > >
From: D Harris on 3 Mar 2010 12:50 You are correct. The culprit was "Advance System Care". For anyone with the same problem, Look under Maintain Windows/Privacy Sweep/and Automated Sweep for the application that is effected. Bob I;3662255 Wrote: > Usually this behavior is the result of the user installing some > privacy/security software that wipes/erases recent history entries. > > D Harris wrote: > - > Office 2007 has been running fine for 18 months with Vista. Last month > the "Recent Documents" list began disappearing after a reboot of the > computer. Just exiting Excel or Word didn't cause the problem. Using > Excel Options/Advanced or running the Diagnostics did no good. > I wonder if this isn't some kind of Registry screw up, but will > specific > instructions to fix. > Any help is appreciated. > > > > - -- D Harris
From: Bob I on 3 Mar 2010 13:48
You're welcome, thank you for posting back with the program name, and settings. D Harris wrote: > You are correct. The culprit was "Advance System Care". For anyone with > the same problem, Look under Maintain Windows/Privacy Sweep/and > Automated Sweep for the application that is effected. > > Bob I;3662255 Wrote: > >>Usually this behavior is the result of the user installing some >>privacy/security software that wipes/erases recent history entries. >> >>D Harris wrote: >>- >>Office 2007 has been running fine for 18 months with Vista. Last month >>the "Recent Documents" list began disappearing after a reboot of the >>computer. Just exiting Excel or Word didn't cause the problem. Using >>Excel Options/Advanced or running the Diagnostics did no good. >>I wonder if this isn't some kind of Registry screw up, but will >>specific >>instructions to fix. >>Any help is appreciated. >> >> >> >>- > > > > > |