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From: SC Tom on 28 Mar 2010 13:37 A quick Google shows this filename has been around since at least 2007. Most seem to think it's associated with installation or running programs. Few seem to think it's malware. You can try MalwareBytes http://www.malwarebytes.org/mbam.php and SuperAntiSpyware http://www.superantispyware.com/download.html and see if they find anything. -- SC Tom "Englebert" <bogusenglebert(a)purgatory.net> wrote in message news:OWtlQ5mzKHA.4384(a)TK2MSFTNGP06.phx.gbl... > SC Tom, > > I don't have the Mathcad disk anymore so I cannot try your first > suggestion. I am leery about setting my AV program to ignore Mathcad and > its components. I ran msconfig and Office 2000 programs did not show up in > the start up tab (neither are they in the Run keys). One other symptom > that I forgot to mention is that every time this happens Windows thinks > there is a file system error and checks the disk for consistency on start > up. > > Do you know of a malware/spyware newsgroup that I might poll about the > ~f1d055.tmp file? I did submit it to my AV program provider but I don't > expect to hear back from them directly. Thanks in advance. > > "SC Tom" <sc(a)tom.net> wrote in message > news:uOWJY0ezKHA.3884(a)TK2MSFTNGP06.phx.gbl... >> Have you tried uninstalling and reinstalling MathCAD? Have you updated >> your AV definitions and scanned the .tmp file again? Is there a setting >> in your AV program to ignore MathCAD and its components? >> If you run MSCONFIG, do any of the old O2000 files show up under the >> startup tab? If so, uncheck them and see if that corrects the problem. >> -- >> SC Tom >> >> >> "Englebert" <bogusenglebert(a)purgatory.net> wrote in message >> news:uX72bIezKHA.928(a)TK2MSFTNGP05.phx.gbl... >>> SC Tom, >>> >>> Thanks for replying. I did as you suggested and that did help somewhat. >>> It cleared up the list of programs generated by "Add/Remove Programs" >>> utility in the Control Panel (however Office 2000 programs still show up >>> when I run msinfo32). It also enabled Outlook Express to go to Office >>> 2007 for spell checking (however I still have the problem with opening >>> Mathcad). Thanks again. >>> >>> "SC Tom" <sc(a)tom.net> wrote in message >>> news:ewNVgSdzKHA.5348(a)TK2MSFTNGP02.phx.gbl... >>>> >>>> >>>> "Englebert" <bogusenglebert(a)purgatory.net> wrote in message >>>> news:#mljwqZzKHA.2016(a)TK2MSFTNGP02.phx.gbl... >>>>> I just replaced Office 2000 SR-1 with Office Home & Student 2007. >>>>> Unfortunately, I didn't have the original install disc for Office 2000 >>>>> SR-1 >>>>> so I force uninstalled it (just the program files). >>>>> >>>>> The symptoms I'm getting are with two programs, Outlook Express and >>>>> Mathcad. >>>>> With OE every time I send an e-mail I get an error message from >>>>> Windows >>>>> Installer saying it is trying to configure Office 2000 SR-1 (the >>>>> e-mail goes >>>>> through by the way) and with Mathcad I get a message from my >>>>> anti-virus >>>>> program saying it has quarantined a ~f1d055.tmp file and the program >>>>> fails >>>>> to open. Also, when I list programs on my machine Office 2000 SR-1 >>>>> still >>>>> comes up. I suspect these problems are related to the registry and >>>>> would >>>>> like some advice as to what I need to change there. Thanks in advance. >>>>> >>>> >>>> Try this and see if it helps: >>>> Windows Installer CleanUp Utility >>>> http://support.microsoft.com/kb/290301 >>>> -- >>>> SC Tom >>>> >>>> >>> >>> > >
From: Englebert on 28 Mar 2010 14:40 SC Tom, Yes, thanks. I too searched the web and, for what it's worth, found the following post on Tech Support Guy Forums "the temp file in question is a digital rights management program from a company called Macrovision they are the people who make the installer wizard that microsoft uses to install its programs the file is some kind of clean up file that checks to make sure you are using a legal copy of the program but for some reason it is causing major disruptions in all sorts of programs especially games.". My AV provider (Norton BTW) might be erring on the side of caution on this one (as they should). This symptom only surfaced after I tried to install Office 2007 and failed to uninstall Office 2000 so I'm pretty suspicious that process had something to do with it. I think my next step is to learn exactly what Windows does when it opens a program. "SC Tom" <sc(a)tom.net> wrote in message news:%237B7Y1pzKHA.4752(a)TK2MSFTNGP04.phx.gbl... >A quick Google shows this filename has been around since at least 2007. >Most seem to think it's associated with installation or running programs. >Few seem to think it's malware. > You can try MalwareBytes http://www.malwarebytes.org/mbam.php and > SuperAntiSpyware http://www.superantispyware.com/download.html and see if > they find anything. > -- > SC Tom > > > "Englebert" <bogusenglebert(a)purgatory.net> wrote in message > news:OWtlQ5mzKHA.4384(a)TK2MSFTNGP06.phx.gbl... >> SC Tom, >> >> I don't have the Mathcad disk anymore so I cannot try your first >> suggestion. I am leery about setting my AV program to ignore Mathcad and >> its components. I ran msconfig and Office 2000 programs did not show up >> in the start up tab (neither are they in the Run keys). One other symptom >> that I forgot to mention is that every time this happens Windows thinks >> there is a file system error and checks the disk for consistency on start >> up. >> >> Do you know of a malware/spyware newsgroup that I might poll about the >> ~f1d055.tmp file? I did submit it to my AV program provider but I don't >> expect to hear back from them directly. Thanks in advance. >> >> "SC Tom" <sc(a)tom.net> wrote in message >> news:uOWJY0ezKHA.3884(a)TK2MSFTNGP06.phx.gbl... >>> Have you tried uninstalling and reinstalling MathCAD? Have you updated >>> your AV definitions and scanned the .tmp file again? Is there a setting >>> in your AV program to ignore MathCAD and its components? >>> If you run MSCONFIG, do any of the old O2000 files show up under the >>> startup tab? If so, uncheck them and see if that corrects the problem. >>> -- >>> SC Tom >>> >>> >>> "Englebert" <bogusenglebert(a)purgatory.net> wrote in message >>> news:uX72bIezKHA.928(a)TK2MSFTNGP05.phx.gbl... >>>> SC Tom, >>>> >>>> Thanks for replying. I did as you suggested and that did help somewhat. >>>> It cleared up the list of programs generated by "Add/Remove Programs" >>>> utility in the Control Panel (however Office 2000 programs still show >>>> up when I run msinfo32). It also enabled Outlook Express to go to >>>> Office 2007 for spell checking (however I still have the problem with >>>> opening Mathcad). Thanks again. >>>> >>>> "SC Tom" <sc(a)tom.net> wrote in message >>>> news:ewNVgSdzKHA.5348(a)TK2MSFTNGP02.phx.gbl... >>>>> >>>>> >>>>> "Englebert" <bogusenglebert(a)purgatory.net> wrote in message >>>>> news:#mljwqZzKHA.2016(a)TK2MSFTNGP02.phx.gbl... >>>>>> I just replaced Office 2000 SR-1 with Office Home & Student 2007. >>>>>> Unfortunately, I didn't have the original install disc for Office >>>>>> 2000 SR-1 >>>>>> so I force uninstalled it (just the program files). >>>>>> >>>>>> The symptoms I'm getting are with two programs, Outlook Express and >>>>>> Mathcad. >>>>>> With OE every time I send an e-mail I get an error message from >>>>>> Windows >>>>>> Installer saying it is trying to configure Office 2000 SR-1 (the >>>>>> e-mail goes >>>>>> through by the way) and with Mathcad I get a message from my >>>>>> anti-virus >>>>>> program saying it has quarantined a ~f1d055.tmp file and the program >>>>>> fails >>>>>> to open. Also, when I list programs on my machine Office 2000 SR-1 >>>>>> still >>>>>> comes up. I suspect these problems are related to the registry and >>>>>> would >>>>>> like some advice as to what I need to change there. Thanks in >>>>>> advance. >>>>>> >>>>> >>>>> Try this and see if it helps: >>>>> Windows Installer CleanUp Utility >>>>> http://support.microsoft.com/kb/290301 >>>>> -- >>>>> SC Tom >>>>> >>>>> >>>> >>>> >> >>
From: SC Tom on 28 Mar 2010 16:45 Have you tried deleting the file? Is it recreated later? If it'd protected and won't let you delete it, you can use something like KillBox to get rid of it. I saw that same post. The only real solution I can think of is if you could borrow an Office2000 disk set, reinstall it, then uninstall it completely. -- SC Tom "Englebert" <bogusenglebert(a)purgatory.net> wrote in message news:ejJYYYqzKHA.4384(a)TK2MSFTNGP06.phx.gbl... > SC Tom, > > Yes, thanks. I too searched the web and, for what it's worth, found the > following post on Tech Support Guy Forums "the temp file in question is a > digital rights management program from a company called Macrovision they > are the people who make the installer wizard that microsoft uses to > install its programs the file is some kind of clean up file that checks to > make sure you are using a legal copy of the program but for some reason it > is causing major disruptions in all sorts of programs especially games.". > My AV provider (Norton BTW) might be erring on the side of caution on this > one (as they should). > > This symptom only surfaced after I tried to install Office 2007 and failed > to uninstall Office 2000 so I'm pretty suspicious that process had > something to do with it. I think my next step is to learn exactly what > Windows does when it opens a program. > > "SC Tom" <sc(a)tom.net> wrote in message > news:%237B7Y1pzKHA.4752(a)TK2MSFTNGP04.phx.gbl... >>A quick Google shows this filename has been around since at least 2007. >>Most seem to think it's associated with installation or running programs. >>Few seem to think it's malware. >> You can try MalwareBytes http://www.malwarebytes.org/mbam.php and >> SuperAntiSpyware http://www.superantispyware.com/download.html and see if >> they find anything. >> -- >> SC Tom >> >> >> "Englebert" <bogusenglebert(a)purgatory.net> wrote in message >> news:OWtlQ5mzKHA.4384(a)TK2MSFTNGP06.phx.gbl... >>> SC Tom, >>> >>> I don't have the Mathcad disk anymore so I cannot try your first >>> suggestion. I am leery about setting my AV program to ignore Mathcad and >>> its components. I ran msconfig and Office 2000 programs did not show up >>> in the start up tab (neither are they in the Run keys). One other >>> symptom that I forgot to mention is that every time this happens Windows >>> thinks there is a file system error and checks the disk for consistency >>> on start up. >>> >>> Do you know of a malware/spyware newsgroup that I might poll about the >>> ~f1d055.tmp file? I did submit it to my AV program provider but I don't >>> expect to hear back from them directly. Thanks in advance. >>> >>> "SC Tom" <sc(a)tom.net> wrote in message >>> news:uOWJY0ezKHA.3884(a)TK2MSFTNGP06.phx.gbl... >>>> Have you tried uninstalling and reinstalling MathCAD? Have you updated >>>> your AV definitions and scanned the .tmp file again? Is there a setting >>>> in your AV program to ignore MathCAD and its components? >>>> If you run MSCONFIG, do any of the old O2000 files show up under the >>>> startup tab? If so, uncheck them and see if that corrects the problem. >>>> -- >>>> SC Tom >>>> >>>> >>>> "Englebert" <bogusenglebert(a)purgatory.net> wrote in message >>>> news:uX72bIezKHA.928(a)TK2MSFTNGP05.phx.gbl... >>>>> SC Tom, >>>>> >>>>> Thanks for replying. I did as you suggested and that did help >>>>> somewhat. It cleared up the list of programs generated by "Add/Remove >>>>> Programs" utility in the Control Panel (however Office 2000 programs >>>>> still show up when I run msinfo32). It also enabled Outlook Express to >>>>> go to Office 2007 for spell checking (however I still have the problem >>>>> with opening Mathcad). Thanks again. >>>>> >>>>> "SC Tom" <sc(a)tom.net> wrote in message >>>>> news:ewNVgSdzKHA.5348(a)TK2MSFTNGP02.phx.gbl... >>>>>> >>>>>> >>>>>> "Englebert" <bogusenglebert(a)purgatory.net> wrote in message >>>>>> news:#mljwqZzKHA.2016(a)TK2MSFTNGP02.phx.gbl... >>>>>>> I just replaced Office 2000 SR-1 with Office Home & Student 2007. >>>>>>> Unfortunately, I didn't have the original install disc for Office >>>>>>> 2000 SR-1 >>>>>>> so I force uninstalled it (just the program files). >>>>>>> >>>>>>> The symptoms I'm getting are with two programs, Outlook Express and >>>>>>> Mathcad. >>>>>>> With OE every time I send an e-mail I get an error message from >>>>>>> Windows >>>>>>> Installer saying it is trying to configure Office 2000 SR-1 (the >>>>>>> e-mail goes >>>>>>> through by the way) and with Mathcad I get a message from my >>>>>>> anti-virus >>>>>>> program saying it has quarantined a ~f1d055.tmp file and the program >>>>>>> fails >>>>>>> to open. Also, when I list programs on my machine Office 2000 SR-1 >>>>>>> still >>>>>>> comes up. I suspect these problems are related to the registry and >>>>>>> would >>>>>>> like some advice as to what I need to change there. Thanks in >>>>>>> advance. >>>>>>> >>>>>> >>>>>> Try this and see if it helps: >>>>>> Windows Installer CleanUp Utility >>>>>> http://support.microsoft.com/kb/290301 >>>>>> -- >>>>>> SC Tom >>>>>> >>>>>> >>>>> >>>>> >>> >>> > >
From: Englebert on 28 Mar 2010 18:58 SC Tom, Yes, I'm looking into acquiring an Office 2000 CD (suggested on another forum BTW). My AV program quarantines the file and a new one is generated each time I try to open Mathcad (which then gets quarantined). I'd still like to know what steps Windows takes to open a program though. Anyway thanks for all your suggestions. "SC Tom" <sc(a)tom.net> wrote in message news:uUkFMerzKHA.6112(a)TK2MSFTNGP05.phx.gbl... > Have you tried deleting the file? Is it recreated later? If it'd protected > and won't let you delete it, you can use something like KillBox to get rid > of it. > I saw that same post. The only real solution I can think of is if you > could borrow an Office2000 disk set, reinstall it, then uninstall it > completely. > -- > SC Tom > > > "Englebert" <bogusenglebert(a)purgatory.net> wrote in message > news:ejJYYYqzKHA.4384(a)TK2MSFTNGP06.phx.gbl... >> SC Tom, >> >> Yes, thanks. I too searched the web and, for what it's worth, found the >> following post on Tech Support Guy Forums "the temp file in question is a >> digital rights management program from a company called Macrovision they >> are the people who make the installer wizard that microsoft uses to >> install its programs the file is some kind of clean up file that checks >> to make sure you are using a legal copy of the program but for some >> reason it is causing major disruptions in all sorts of programs >> especially games.". My AV provider (Norton BTW) might be erring on the >> side of caution on this one (as they should). >> >> This symptom only surfaced after I tried to install Office 2007 and >> failed to uninstall Office 2000 so I'm pretty suspicious that process had >> something to do with it. I think my next step is to learn exactly what >> Windows does when it opens a program. >> >> "SC Tom" <sc(a)tom.net> wrote in message >> news:%237B7Y1pzKHA.4752(a)TK2MSFTNGP04.phx.gbl... >>>A quick Google shows this filename has been around since at least 2007. >>>Most seem to think it's associated with installation or running programs. >>>Few seem to think it's malware. >>> You can try MalwareBytes http://www.malwarebytes.org/mbam.php and >>> SuperAntiSpyware http://www.superantispyware.com/download.html and see >>> if they find anything. >>> -- >>> SC Tom >>> >>> >>> "Englebert" <bogusenglebert(a)purgatory.net> wrote in message >>> news:OWtlQ5mzKHA.4384(a)TK2MSFTNGP06.phx.gbl... >>>> SC Tom, >>>> >>>> I don't have the Mathcad disk anymore so I cannot try your first >>>> suggestion. I am leery about setting my AV program to ignore Mathcad >>>> and its components. I ran msconfig and Office 2000 programs did not >>>> show up in the start up tab (neither are they in the Run keys). One >>>> other symptom that I forgot to mention is that every time this happens >>>> Windows thinks there is a file system error and checks the disk for >>>> consistency on start up. >>>> >>>> Do you know of a malware/spyware newsgroup that I might poll about the >>>> ~f1d055.tmp file? I did submit it to my AV program provider but I don't >>>> expect to hear back from them directly. Thanks in advance. >>>> >>>> "SC Tom" <sc(a)tom.net> wrote in message >>>> news:uOWJY0ezKHA.3884(a)TK2MSFTNGP06.phx.gbl... >>>>> Have you tried uninstalling and reinstalling MathCAD? Have you updated >>>>> your AV definitions and scanned the .tmp file again? Is there a >>>>> setting in your AV program to ignore MathCAD and its components? >>>>> If you run MSCONFIG, do any of the old O2000 files show up under the >>>>> startup tab? If so, uncheck them and see if that corrects the problem. >>>>> -- >>>>> SC Tom >>>>> >>>>> >>>>> "Englebert" <bogusenglebert(a)purgatory.net> wrote in message >>>>> news:uX72bIezKHA.928(a)TK2MSFTNGP05.phx.gbl... >>>>>> SC Tom, >>>>>> >>>>>> Thanks for replying. I did as you suggested and that did help >>>>>> somewhat. It cleared up the list of programs generated by "Add/Remove >>>>>> Programs" utility in the Control Panel (however Office 2000 programs >>>>>> still show up when I run msinfo32). It also enabled Outlook Express >>>>>> to go to Office 2007 for spell checking (however I still have the >>>>>> problem with opening Mathcad). Thanks again. >>>>>> >>>>>> "SC Tom" <sc(a)tom.net> wrote in message >>>>>> news:ewNVgSdzKHA.5348(a)TK2MSFTNGP02.phx.gbl... >>>>>>> >>>>>>> >>>>>>> "Englebert" <bogusenglebert(a)purgatory.net> wrote in message >>>>>>> news:#mljwqZzKHA.2016(a)TK2MSFTNGP02.phx.gbl... >>>>>>>> I just replaced Office 2000 SR-1 with Office Home & Student 2007. >>>>>>>> Unfortunately, I didn't have the original install disc for Office >>>>>>>> 2000 SR-1 >>>>>>>> so I force uninstalled it (just the program files). >>>>>>>> >>>>>>>> The symptoms I'm getting are with two programs, Outlook Express and >>>>>>>> Mathcad. >>>>>>>> With OE every time I send an e-mail I get an error message from >>>>>>>> Windows >>>>>>>> Installer saying it is trying to configure Office 2000 SR-1 (the >>>>>>>> e-mail goes >>>>>>>> through by the way) and with Mathcad I get a message from my >>>>>>>> anti-virus >>>>>>>> program saying it has quarantined a ~f1d055.tmp file and the >>>>>>>> program fails >>>>>>>> to open. Also, when I list programs on my machine Office 2000 SR-1 >>>>>>>> still >>>>>>>> comes up. I suspect these problems are related to the registry and >>>>>>>> would >>>>>>>> like some advice as to what I need to change there. Thanks in >>>>>>>> advance. >>>>>>>> >>>>>>> >>>>>>> Try this and see if it helps: >>>>>>> Windows Installer CleanUp Utility >>>>>>> http://support.microsoft.com/kb/290301 >>>>>>> -- >>>>>>> SC Tom >>>>>>> >>>>>>> >>>>>> >>>>>> >>>> >>>> >> >>
From: SC Tom on 28 Mar 2010 19:52
You're more than welcome. Sorry I couldn't be more help. -- SC Tom "Englebert" <bogusenglebert(a)purgatory.net> wrote in message news:upkGhoszKHA.2436(a)TK2MSFTNGP04.phx.gbl... > SC Tom, > > Yes, I'm looking into acquiring an Office 2000 CD (suggested on another > forum BTW). My AV program quarantines the file and a new one is generated > each time I try to open Mathcad (which then gets quarantined). I'd still > like to know what steps Windows takes to open a program though. Anyway > thanks for all your suggestions. > > > "SC Tom" <sc(a)tom.net> wrote in message > news:uUkFMerzKHA.6112(a)TK2MSFTNGP05.phx.gbl... >> Have you tried deleting the file? Is it recreated later? If it'd >> protected and won't let you delete it, you can use something like KillBox >> to get rid of it. >> I saw that same post. The only real solution I can think of is if you >> could borrow an Office2000 disk set, reinstall it, then uninstall it >> completely. >> -- >> SC Tom >> >> >> "Englebert" <bogusenglebert(a)purgatory.net> wrote in message >> news:ejJYYYqzKHA.4384(a)TK2MSFTNGP06.phx.gbl... >>> SC Tom, >>> >>> Yes, thanks. I too searched the web and, for what it's worth, found the >>> following post on Tech Support Guy Forums "the temp file in question is >>> a digital rights management program from a company called Macrovision >>> they are the people who make the installer wizard that microsoft uses to >>> install its programs the file is some kind of clean up file that checks >>> to make sure you are using a legal copy of the program but for some >>> reason it is causing major disruptions in all sorts of programs >>> especially games.". My AV provider (Norton BTW) might be erring on the >>> side of caution on this one (as they should). >>> >>> This symptom only surfaced after I tried to install Office 2007 and >>> failed to uninstall Office 2000 so I'm pretty suspicious that process >>> had something to do with it. I think my next step is to learn exactly >>> what Windows does when it opens a program. >>> >>> "SC Tom" <sc(a)tom.net> wrote in message >>> news:%237B7Y1pzKHA.4752(a)TK2MSFTNGP04.phx.gbl... >>>>A quick Google shows this filename has been around since at least 2007. >>>>Most seem to think it's associated with installation or running >>>>programs. Few seem to think it's malware. >>>> You can try MalwareBytes http://www.malwarebytes.org/mbam.php and >>>> SuperAntiSpyware http://www.superantispyware.com/download.html and see >>>> if they find anything. >>>> -- >>>> SC Tom >>>> >>>> >>>> "Englebert" <bogusenglebert(a)purgatory.net> wrote in message >>>> news:OWtlQ5mzKHA.4384(a)TK2MSFTNGP06.phx.gbl... >>>>> SC Tom, >>>>> >>>>> I don't have the Mathcad disk anymore so I cannot try your first >>>>> suggestion. I am leery about setting my AV program to ignore Mathcad >>>>> and its components. I ran msconfig and Office 2000 programs did not >>>>> show up in the start up tab (neither are they in the Run keys). One >>>>> other symptom that I forgot to mention is that every time this happens >>>>> Windows thinks there is a file system error and checks the disk for >>>>> consistency on start up. >>>>> >>>>> Do you know of a malware/spyware newsgroup that I might poll about the >>>>> ~f1d055.tmp file? I did submit it to my AV program provider but I >>>>> don't expect to hear back from them directly. Thanks in advance. >>>>> >>>>> "SC Tom" <sc(a)tom.net> wrote in message >>>>> news:uOWJY0ezKHA.3884(a)TK2MSFTNGP06.phx.gbl... >>>>>> Have you tried uninstalling and reinstalling MathCAD? Have you >>>>>> updated your AV definitions and scanned the .tmp file again? Is there >>>>>> a setting in your AV program to ignore MathCAD and its components? >>>>>> If you run MSCONFIG, do any of the old O2000 files show up under the >>>>>> startup tab? If so, uncheck them and see if that corrects the >>>>>> problem. >>>>>> -- >>>>>> SC Tom >>>>>> >>>>>> >>>>>> "Englebert" <bogusenglebert(a)purgatory.net> wrote in message >>>>>> news:uX72bIezKHA.928(a)TK2MSFTNGP05.phx.gbl... >>>>>>> SC Tom, >>>>>>> >>>>>>> Thanks for replying. I did as you suggested and that did help >>>>>>> somewhat. It cleared up the list of programs generated by >>>>>>> "Add/Remove Programs" utility in the Control Panel (however Office >>>>>>> 2000 programs still show up when I run msinfo32). It also enabled >>>>>>> Outlook Express to go to Office 2007 for spell checking (however I >>>>>>> still have the problem with opening Mathcad). Thanks again. >>>>>>> >>>>>>> "SC Tom" <sc(a)tom.net> wrote in message >>>>>>> news:ewNVgSdzKHA.5348(a)TK2MSFTNGP02.phx.gbl... >>>>>>>> >>>>>>>> >>>>>>>> "Englebert" <bogusenglebert(a)purgatory.net> wrote in message >>>>>>>> news:#mljwqZzKHA.2016(a)TK2MSFTNGP02.phx.gbl... >>>>>>>>> I just replaced Office 2000 SR-1 with Office Home & Student 2007. >>>>>>>>> Unfortunately, I didn't have the original install disc for Office >>>>>>>>> 2000 SR-1 >>>>>>>>> so I force uninstalled it (just the program files). >>>>>>>>> >>>>>>>>> The symptoms I'm getting are with two programs, Outlook Express >>>>>>>>> and Mathcad. >>>>>>>>> With OE every time I send an e-mail I get an error message from >>>>>>>>> Windows >>>>>>>>> Installer saying it is trying to configure Office 2000 SR-1 (the >>>>>>>>> e-mail goes >>>>>>>>> through by the way) and with Mathcad I get a message from my >>>>>>>>> anti-virus >>>>>>>>> program saying it has quarantined a ~f1d055.tmp file and the >>>>>>>>> program fails >>>>>>>>> to open. Also, when I list programs on my machine Office 2000 SR-1 >>>>>>>>> still >>>>>>>>> comes up. I suspect these problems are related to the registry and >>>>>>>>> would >>>>>>>>> like some advice as to what I need to change there. Thanks in >>>>>>>>> advance. >>>>>>>>> >>>>>>>> >>>>>>>> Try this and see if it helps: >>>>>>>> Windows Installer CleanUp Utility >>>>>>>> http://support.microsoft.com/kb/290301 >>>>>>>> -- >>>>>>>> SC Tom >>>>>>>> >>>>>>>> >>>>>>> >>>>>>> >>>>> >>>>> >>> >>> > > |