Registry help needed
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From: Englebert on 27 Mar 2010 06:45 I just replaced Office 2000 SR-1 with Office Home & Student 2007. Unfortunately, I didn't have the original install disc for Office 2000 SR-1 so I force uninstalled it (just the program files). The symptoms I'm getting are with two programs, Outlook Express and Mathcad. With OE every time I send an e-mail I get an error message from Windows Installer saying it is trying to configure Office 2000 SR-1 (the e-mail goes through by the way) and with Mathcad I get a message from my anti-virus program saying it has quarantined a ~f1d055.tmp file and the program fails to open. Also, when I list programs on my machine Office 2000 SR-1 still comes up. I suspect these problems are related to the registry and would like some advice as to what I need to change there. Thanks in advance.
From: SC Tom on 27 Mar 2010 13:40 "Englebert" <bogusenglebert(a)purgatory.net> wrote in message news:#mljwqZzKHA.2016(a)TK2MSFTNGP02.phx.gbl... > I just replaced Office 2000 SR-1 with Office Home & Student 2007. > Unfortunately, I didn't have the original install disc for Office 2000 > SR-1 > so I force uninstalled it (just the program files). > > The symptoms I'm getting are with two programs, Outlook Express and > Mathcad. > With OE every time I send an e-mail I get an error message from Windows > Installer saying it is trying to configure Office 2000 SR-1 (the e-mail > goes > through by the way) and with Mathcad I get a message from my anti-virus > program saying it has quarantined a ~f1d055.tmp file and the program fails > to open. Also, when I list programs on my machine Office 2000 SR-1 still > comes up. I suspect these problems are related to the registry and would > like some advice as to what I need to change there. Thanks in advance. > Try this and see if it helps: Windows Installer CleanUp Utility http://support.microsoft.com/kb/290301 -- SC Tom
From: Englebert on 27 Mar 2010 15:17 SC Tom, Thanks for replying. I did as you suggested and that did help somewhat. It cleared up the list of programs generated by "Add/Remove Programs" utility in the Control Panel (however Office 2000 programs still show up when I run msinfo32). It also enabled Outlook Express to go to Office 2007 for spell checking (however I still have the problem with opening Mathcad). Thanks again. "SC Tom" <sc(a)tom.net> wrote in message news:ewNVgSdzKHA.5348(a)TK2MSFTNGP02.phx.gbl... > > > "Englebert" <bogusenglebert(a)purgatory.net> wrote in message > news:#mljwqZzKHA.2016(a)TK2MSFTNGP02.phx.gbl... >> I just replaced Office 2000 SR-1 with Office Home & Student 2007. >> Unfortunately, I didn't have the original install disc for Office 2000 >> SR-1 >> so I force uninstalled it (just the program files). >> >> The symptoms I'm getting are with two programs, Outlook Express and >> Mathcad. >> With OE every time I send an e-mail I get an error message from Windows >> Installer saying it is trying to configure Office 2000 SR-1 (the e-mail >> goes >> through by the way) and with Mathcad I get a message from my anti-virus >> program saying it has quarantined a ~f1d055.tmp file and the program >> fails >> to open. Also, when I list programs on my machine Office 2000 SR-1 still >> comes up. I suspect these problems are related to the registry and would >> like some advice as to what I need to change there. Thanks in advance. >> > > Try this and see if it helps: > Windows Installer CleanUp Utility http://support.microsoft.com/kb/290301 > -- > SC Tom > >
From: SC Tom on 27 Mar 2010 16:36 Have you tried uninstalling and reinstalling MathCAD? Have you updated your AV definitions and scanned the .tmp file again? Is there a setting in your AV program to ignore MathCAD and its components? If you run MSCONFIG, do any of the old O2000 files show up under the startup tab? If so, uncheck them and see if that corrects the problem. -- SC Tom "Englebert" <bogusenglebert(a)purgatory.net> wrote in message news:uX72bIezKHA.928(a)TK2MSFTNGP05.phx.gbl... > SC Tom, > > Thanks for replying. I did as you suggested and that did help somewhat. It > cleared up the list of programs generated by "Add/Remove Programs" utility > in the Control Panel (however Office 2000 programs still show up when I > run msinfo32). It also enabled Outlook Express to go to Office 2007 for > spell checking (however I still have the problem with opening Mathcad). > Thanks again. > > "SC Tom" <sc(a)tom.net> wrote in message > news:ewNVgSdzKHA.5348(a)TK2MSFTNGP02.phx.gbl... >> >> >> "Englebert" <bogusenglebert(a)purgatory.net> wrote in message >> news:#mljwqZzKHA.2016(a)TK2MSFTNGP02.phx.gbl... >>> I just replaced Office 2000 SR-1 with Office Home & Student 2007. >>> Unfortunately, I didn't have the original install disc for Office 2000 >>> SR-1 >>> so I force uninstalled it (just the program files). >>> >>> The symptoms I'm getting are with two programs, Outlook Express and >>> Mathcad. >>> With OE every time I send an e-mail I get an error message from Windows >>> Installer saying it is trying to configure Office 2000 SR-1 (the e-mail >>> goes >>> through by the way) and with Mathcad I get a message from my anti-virus >>> program saying it has quarantined a ~f1d055.tmp file and the program >>> fails >>> to open. Also, when I list programs on my machine Office 2000 SR-1 still >>> comes up. I suspect these problems are related to the registry and would >>> like some advice as to what I need to change there. Thanks in advance. >>> >> >> Try this and see if it helps: >> Windows Installer CleanUp Utility >> http://support.microsoft.com/kb/290301 >> -- >> SC Tom >> >> > >
From: Englebert on 28 Mar 2010 08:00
SC Tom, I don't have the Mathcad disk anymore so I cannot try your first suggestion. I am leery about setting my AV program to ignore Mathcad and its components. I ran msconfig and Office 2000 programs did not show up in the start up tab (neither are they in the Run keys). One other symptom that I forgot to mention is that every time this happens Windows thinks there is a file system error and checks the disk for consistency on start up. Do you know of a malware/spyware newsgroup that I might poll about the ~f1d055.tmp file? I did submit it to my AV program provider but I don't expect to hear back from them directly. Thanks in advance. "SC Tom" <sc(a)tom.net> wrote in message news:uOWJY0ezKHA.3884(a)TK2MSFTNGP06.phx.gbl... > Have you tried uninstalling and reinstalling MathCAD? Have you updated > your AV definitions and scanned the .tmp file again? Is there a setting in > your AV program to ignore MathCAD and its components? > If you run MSCONFIG, do any of the old O2000 files show up under the > startup tab? If so, uncheck them and see if that corrects the problem. > -- > SC Tom > > > "Englebert" <bogusenglebert(a)purgatory.net> wrote in message > news:uX72bIezKHA.928(a)TK2MSFTNGP05.phx.gbl... >> SC Tom, >> >> Thanks for replying. I did as you suggested and that did help somewhat. >> It cleared up the list of programs generated by "Add/Remove Programs" >> utility in the Control Panel (however Office 2000 programs still show up >> when I run msinfo32). It also enabled Outlook Express to go to Office >> 2007 for spell checking (however I still have the problem with opening >> Mathcad). Thanks again. >> >> "SC Tom" <sc(a)tom.net> wrote in message >> news:ewNVgSdzKHA.5348(a)TK2MSFTNGP02.phx.gbl... >>> >>> >>> "Englebert" <bogusenglebert(a)purgatory.net> wrote in message >>> news:#mljwqZzKHA.2016(a)TK2MSFTNGP02.phx.gbl... >>>> I just replaced Office 2000 SR-1 with Office Home & Student 2007. >>>> Unfortunately, I didn't have the original install disc for Office 2000 >>>> SR-1 >>>> so I force uninstalled it (just the program files). >>>> >>>> The symptoms I'm getting are with two programs, Outlook Express and >>>> Mathcad. >>>> With OE every time I send an e-mail I get an error message from Windows >>>> Installer saying it is trying to configure Office 2000 SR-1 (the e-mail >>>> goes >>>> through by the way) and with Mathcad I get a message from my anti-virus >>>> program saying it has quarantined a ~f1d055.tmp file and the program >>>> fails >>>> to open. Also, when I list programs on my machine Office 2000 SR-1 >>>> still >>>> comes up. I suspect these problems are related to the registry and >>>> would >>>> like some advice as to what I need to change there. Thanks in advance. >>>> >>> >>> Try this and see if it helps: >>> Windows Installer CleanUp Utility http://support.microsoft.com/kb/290301 >>> -- >>> SC Tom >>> >>> >> >> |