From: Chris Chapple on
I am not using cached mode with Outlook 2003, however, the sync issues folder
still appears. Is there a way to remove the folder?

From: Lanwench [MVP - Exchange] on
Chris Chapple wrote:
> I am not using cached mode with Outlook 2003, however, the sync
> issues folder still appears. Is there a way to remove the folder?

Were you using cached mode at one point?
Have you talked to your network admins?


From: Chris Chapple on
As sad as this may sound....I'm the sys admin...

Anyway... it is possible that someone erroneously set the original outlook
profile up to use cached mode. We are using Outlook 2003 and Exchange 5.5
btw.

We have tried removing the outlook profile on the local machine and
re-creating it NOT using cached mode, but the sync issues folder never goes
away.

"Lanwench [MVP - Exchange]" wrote:

> Chris Chapple wrote:
> > I am not using cached mode with Outlook 2003, however, the sync
> > issues folder still appears. Is there a way to remove the folder?
>
> Were you using cached mode at one point?
> Have you talked to your network admins?
>
>
>
From: Lanwench [MVP - Exchange] on
Chris Chapple wrote:
> As sad as this may sound....I'm the sys admin...
>
> Anyway... it is possible that someone erroneously set the original
> outlook profile up to use cached mode. We are using Outlook 2003 and
> Exchange 5.5 btw.
>
> We have tried removing the outlook profile on the local machine and
> re-creating it NOT using cached mode, but the sync issues folder
> never goes away.

Can you remove it in OWA?
Or, just leave it there & not worry about it?
Or, better still, re-enable cached mode, which is way cool?

>
> "Lanwench [MVP - Exchange]" wrote:
>
>> Chris Chapple wrote:
>>> I am not using cached mode with Outlook 2003, however, the sync
>>> issues folder still appears. Is there a way to remove the folder?
>>
>> Were you using cached mode at one point?
>> Have you talked to your network admins?