From: Frank on
Hi,

I just picked up a client who moved his SBS 2003 (using SMTP for mail)
network from his home to a office. At his house he had Brighthouse networks
with a static IP. Due to the move he changed ISPs to CenturyLink with a
static IP.

I found his DNS was hosted by GoDaddy and changed the MX and "A" records to
reflect the new static IP.

Looking at GoDaddy DNS manager his domain is alalpert.com. I also found out
another domain is involved - smartofficesolutions.com

Mail forwarding is setup from smartofficesolutions.com (Site is hosted by
another company in another state) to alalpert.com.

My question is would I setup a Reverse PTR record for with the new ISP for
alalpert.com only?

From: Ace Fekay [MVP-DS, MCT] on

"Frank" <ffarero(a)cfl.rr.com> wrote in message news:4bc77b82$0$4888$9a6e19ea(a)unlimited.newshosting.com...
> Hi,
>
> I just picked up a client who moved his SBS 2003 (using SMTP for mail)
> network from his home to a office. At his house he had Brighthouse networks
> with a static IP. Due to the move he changed ISPs to CenturyLink with a
> static IP.
>
> I found his DNS was hosted by GoDaddy and changed the MX and "A" records to
> reflect the new static IP.
>
> Looking at GoDaddy DNS manager his domain is alalpert.com. I also found out
> another domain is involved - smartofficesolutions.com
>
> Mail forwarding is setup from smartofficesolutions.com (Site is hosted by
> another company in another state) to alalpert.com.
>
> My question is would I setup a Reverse PTR record for with the new ISP for
> alalpert.com only?
>

You have to call the ISP provider your actual internet line is being hosted by, because THEY own the IP address.

--
Ace

This posting is provided "AS-IS" with no warranties or guarantees and confers no rights.

Please reply back to the newsgroup or forum for collaboration benefit among responding engineers, and to help others benefit from your resolution.

Ace Fekay, MVP, MCT, MCITP EA, MCTS Windows 2008 & Exchange 2007, MCSE & MCSA 2003/2000, MCSA Messaging 2003
Microsoft Certified Trainer
Microsoft MVP - Directory Services

If you feel this is an urgent issue and require immediate assistance, please contact Microsoft PSS directly. Please check http://support.microsoft.com for regional support phone numbers.
From: Frank on
Thanks for the shove in the right direction Ace,

Unfortunately CenturyLink.net does provide that service.

"Ace Fekay [MVP-DS, MCT]" <aceman(a)mvps.RemoveThisPart.org> wrote in message
news:e9Tol5N3KHA.4332(a)TK2MSFTNGP02.phx.gbl...
>
> "Frank" <ffarero(a)cfl.rr.com> wrote in message
> news:4bc77b82$0$4888$9a6e19ea(a)unlimited.newshosting.com...
>> Hi,
>>
>> I just picked up a client who moved his SBS 2003 (using SMTP for mail)
>> network from his home to a office. At his house he had Brighthouse
>> networks
>> with a static IP. Due to the move he changed ISPs to CenturyLink with a
>> static IP.
>>
>> I found his DNS was hosted by GoDaddy and changed the MX and "A" records
>> to
>> reflect the new static IP.
>>
>> Looking at GoDaddy DNS manager his domain is alalpert.com. I also found
>> out
>> another domain is involved - smartofficesolutions.com
>>
>> Mail forwarding is setup from smartofficesolutions.com (Site is hosted by
>> another company in another state) to alalpert.com.
>>
>> My question is would I setup a Reverse PTR record for with the new ISP
>> for
>> alalpert.com only?
>>
>
> You have to call the ISP provider your actual internet line is being
> hosted by, because THEY own the IP address.
>
> --
> Ace
>
> This posting is provided "AS-IS" with no warranties or guarantees and
> confers no rights.
>
> Please reply back to the newsgroup or forum for collaboration benefit
> among responding engineers, and to help others benefit from your
> resolution.
>
> Ace Fekay, MVP, MCT, MCITP EA, MCTS Windows 2008 & Exchange 2007, MCSE &
> MCSA 2003/2000, MCSA Messaging 2003
> Microsoft Certified Trainer
> Microsoft MVP - Directory Services
>
> If you feel this is an urgent issue and require immediate assistance,
> please contact Microsoft PSS directly. Please check
> http://support.microsoft.com for regional support phone numbers.

From: SteveB on
I think your client chose the wrong ISP if CenturyLink.net will not provide
the proper PTR.

"Frank" <ffarero(a)cfl.rr.com> wrote in message
news:4bc78c16$0$4893$9a6e19ea(a)unlimited.newshosting.com...
> Thanks for the shove in the right direction Ace,
>
> Unfortunately CenturyLink.net does provide that service.
>
> "Ace Fekay [MVP-DS, MCT]" <aceman(a)mvps.RemoveThisPart.org> wrote in
> message news:e9Tol5N3KHA.4332(a)TK2MSFTNGP02.phx.gbl...
>>
>> "Frank" <ffarero(a)cfl.rr.com> wrote in message
>> news:4bc77b82$0$4888$9a6e19ea(a)unlimited.newshosting.com...
>>> Hi,
>>>
>>> I just picked up a client who moved his SBS 2003 (using SMTP for mail)
>>> network from his home to a office. At his house he had Brighthouse
>>> networks
>>> with a static IP. Due to the move he changed ISPs to CenturyLink with a
>>> static IP.
>>>
>>> I found his DNS was hosted by GoDaddy and changed the MX and "A" records
>>> to
>>> reflect the new static IP.
>>>
>>> Looking at GoDaddy DNS manager his domain is alalpert.com. I also found
>>> out
>>> another domain is involved - smartofficesolutions.com
>>>
>>> Mail forwarding is setup from smartofficesolutions.com (Site is hosted
>>> by
>>> another company in another state) to alalpert.com.
>>>
>>> My question is would I setup a Reverse PTR record for with the new ISP
>>> for
>>> alalpert.com only?
>>>
>>
>> You have to call the ISP provider your actual internet line is being
>> hosted by, because THEY own the IP address.
>>
>> --
>> Ace
>>
>> This posting is provided "AS-IS" with no warranties or guarantees and
>> confers no rights.
>>
>> Please reply back to the newsgroup or forum for collaboration benefit
>> among responding engineers, and to help others benefit from your
>> resolution.
>>
>> Ace Fekay, MVP, MCT, MCITP EA, MCTS Windows 2008 & Exchange 2007, MCSE &
>> MCSA 2003/2000, MCSA Messaging 2003
>> Microsoft Certified Trainer
>> Microsoft MVP - Directory Services
>>
>> If you feel this is an urgent issue and require immediate assistance,
>> please contact Microsoft PSS directly. Please check
>> http://support.microsoft.com for regional support phone numbers.
>


From: Andrew M. Saucci, Jr. on
Two possibilities:

1) A whois of the IP address shows that it is owned by Embarq Corporation.

OrgTechPhone: +1-407-741-0500
OrgTechEmail: ipsupport(a)embarqservices.net

Perhaps CenturyLink is a reseller of Embarq and Embarq may be willing to
setup reverse DNS as you like it, even if CenturyLink will not (boo, hiss).

2) If you can't raise the bridge, lower the river. The current reverse DNS
for the IP address in question resolves to
fl-67-76-130-96.sta.embarqhsd.net. You can simply tell Exchange to report
that as its name when it sends a HELO command. That may alleviate some
problems with spam filters. It isn't ideal, but it may help.

"Frank" <ffarero(a)cfl.rr.com> wrote in message
news:4bc78c16$0$4893$9a6e19ea(a)unlimited.newshosting.com...
> Thanks for the shove in the right direction Ace,
>
> Unfortunately CenturyLink.net does provide that service.
>
> "Ace Fekay [MVP-DS, MCT]" <aceman(a)mvps.RemoveThisPart.org> wrote in
> message news:e9Tol5N3KHA.4332(a)TK2MSFTNGP02.phx.gbl...
>>
>> "Frank" <ffarero(a)cfl.rr.com> wrote in message
>> news:4bc77b82$0$4888$9a6e19ea(a)unlimited.newshosting.com...
>>> Hi,
>>>
>>> I just picked up a client who moved his SBS 2003 (using SMTP for mail)
>>> network from his home to a office. At his house he had Brighthouse
>>> networks
>>> with a static IP. Due to the move he changed ISPs to CenturyLink with a
>>> static IP.
>>>
>>> I found his DNS was hosted by GoDaddy and changed the MX and "A" records
>>> to
>>> reflect the new static IP.
>>>
>>> Looking at GoDaddy DNS manager his domain is alalpert.com. I also found
>>> out
>>> another domain is involved - smartofficesolutions.com
>>>
>>> Mail forwarding is setup from smartofficesolutions.com (Site is hosted
>>> by
>>> another company in another state) to alalpert.com.
>>>
>>> My question is would I setup a Reverse PTR record for with the new ISP
>>> for
>>> alalpert.com only?
>>>
>>
>> You have to call the ISP provider your actual internet line is being
>> hosted by, because THEY own the IP address.
>>
>> --
>> Ace
>>
>> This posting is provided "AS-IS" with no warranties or guarantees and
>> confers no rights.
>>
>> Please reply back to the newsgroup or forum for collaboration benefit
>> among responding engineers, and to help others benefit from your
>> resolution.
>>
>> Ace Fekay, MVP, MCT, MCITP EA, MCTS Windows 2008 & Exchange 2007, MCSE &
>> MCSA 2003/2000, MCSA Messaging 2003
>> Microsoft Certified Trainer
>> Microsoft MVP - Directory Services
>>
>> If you feel this is an urgent issue and require immediate assistance,
>> please contact Microsoft PSS directly. Please check
>> http://support.microsoft.com for regional support phone numbers.
>