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From: skyking_au on 18 Jan 2006 06:15 The authorware piece I created is working quite well in my laptop and desktop computers and I burned packaged files on a CD so I could show it to my customer. Before show my work to the customer I tested my CD on few different computers including Windows 98 and 2K boxes. It was working fine. Then I took the CD to the customers place it did work fine at first try BUT then it didnt load at all in the second time. We tried on another computer at the customers place and same thing happened. Worked at the first go but when customer quit the program and took the CD out and place it back it failed to start with a "Authorware runtime has encountered a problem ...." message. And didnt want to start at following attempts. Whenever we change the computer it worked fine for the first try and then no luck. However when we copy the published files on to customer's computer ( I mean Hard Disk) it worked fine from hard disk. Can anyone help me with this problem.... Thanks Skyking_au
From: Amy Blankenship *TMM* on 18 Jan 2006 11:23 Are you doing anything odd when you quit? Is the file set to resume or restart? Are you writing records to the hard drive? -Amy "skyking_au" <webforumsuser(a)macromedia.com> wrote in message news:dql807$5iv$1(a)forums.macromedia.com... > The authorware piece I created is working quite well in my laptop and > desktop > computers and I burned packaged files on a CD so I could show it to my > customer. Before show my work to the customer I tested my CD on few > different > computers including Windows 98 and 2K boxes. It was working fine. Then I > took > the CD to the customers place it did work fine at first try BUT then it > didnt > load at all in the second time. We tried on another computer at the > customers > place and same thing happened. Worked at the first go but when customer > quit > the program and took the CD out and place it back it failed to start with > a > "Authorware runtime has encountered a problem ...." message. And didnt > want to > start at following attempts. Whenever we change the computer it worked > fine for > the first try and then no luck. However when we copy the published files > on to > customer's computer ( I mean Hard Disk) it worked fine from hard disk. Can > anyone help me with this problem.... > > Thanks > Skyking_au >
From: Amy Blankenship *TMM* on 18 Jan 2006 19:56 The file has to be set either to resume or restart. It's an either/or thing. There's no other option. -Amy "skyking_au" <webforumsuser(a)macromedia.com> wrote in message news:dqmk1l$7p3$1(a)forums.macromedia.com... > Hi Amy, > First of all thanks for the response. For your questions; no I dont read > or > write anything to the harddisk. The file is not set to resume or restart. > If > you need more info in order to understand the problem please direct your > questions. > > Thanks > Skyking_au >
From: Amy Blankenship *TMM* on 19 Jan 2006 10:32 If you go to File>Properties and then click the Interaction tab, you'll see a section that says On Return, with two radio buttons "Resume" and "Restart." One of those radio buttons IS checked. Which? -Amy "skyking_au" <webforumsuser(a)macromedia.com> wrote in message news:dqoafl$i5d$1(a)forums.macromedia.com... > Hi Amy, > > As far as I know file is not set to resume or restart. But I am not sure > if my > understanding of resume or restart is same as yours so can you explain it > a bit > more so I can check it out... > > Thanks for your response > Skyking_au >
From: Amy Blankenship *TMM* on 19 Jan 2006 11:35
No, just checking as a debug issue. Are you using any external functions are ActiveX controls? What happens if you delete the folder %UserApplicationData%Macromedia\Authorware 7\A7W_DATA on the computers with the problem? (UserApplicationData will vary by OS, but on XP it will be something like C:\Documents & settings\LoggedUser\Application Data HTH; Amy "skyking_au" <webforumsuser(a)macromedia.com> wrote in message news:dqodv4$ndu$1(a)forums.macromedia.com... > restart is the one checked? Should I change it to resume? |