From: Abid-Sof on
Hi,

We have a SBS 2003 server that has some serious issues for few weeks now. The
problem is that server freezes for a short span of time and comes back to
life. Freeze happens many times every hour and lasts 50-60 secs each time and
then come back to life. During the freeze:

• Users get the popup balloon in Outlook telling them that Exchange is trying
to retrieve data.
• Shared drives cannot be opened.
• Softwares retrieving data from the server also appear hang/freeze.
• Remote Desktop connection to the server continues but cannot perform any
actions (only mouse pointer moves but cannot select anything).
• During the time of freeze following Events are generated in System log:
 Going through the logs Event ID: 7011 always seems to be recorded around
the time the freeze happens. It says, 'Timeout (60000 milliseconds) waiting
for a transaction response from the NtFrs service'.
Also in Applications Log This error is found: Event Source: MSSQLSERVER
The Scheduler 0 appears to be hung. SPID 0, ECID 0, UMS Context 0x03640BC8

• When the server is booted it takes over 40 mins on 'Applying computer
settings'.
• When the server is restarted or shutdown it takes about 15-20 mins.

A bit about the server:

OS: Windows SBS 2003 Premium Edition – SP2, with Exchange 2003 SP2, SQL 2000,
SharePoint Services 2.0
Hardware: HP ProLiant ML350 G4
Smart Array 641 Controller
6 x 146.8GB HDD (10K rpm) configured into 3 Logical drives
RAID 1+0 is used
x1 Intel Xeon 3.0GHz Processor
4GB of RAM installed – SBS 32-bit only uses 3.5GB

Hardware diagnostics (using HP diag tools) show no issues. Green LEDs are
shown on all 6 Hard Drives. I have already updated all device drivers and
system firmware using HP tools. HP Array Configuration Utility shows no
issues at all.

Please help!

From: James Hurrell "j_a_hurrell at hotmail on
Try posting it here:

http://social.technet.microsoft.com/Forums/en-US/smallbusinessserver/threads

You might get more response - this newsgroup is being closed down and a
lot of the regulars/MVPs/MS people have moved over to the web forum.



From: Abid-Sof on
Thanks James... Will do that right away!

James Hurrell wrote:
>Try posting it here:
>
>http://social.technet.microsoft.com/Forums/en-US/smallbusinessserver/threads
>
>You might get more response - this newsgroup is being closed down and a
>lot of the regulars/MVPs/MS people have moved over to the web forum.