SBS 2008 standard outgoing fax busy signal retry fail
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From: Seth B. Seth on 15 Jul 2010 17:41 I have installed a brand new SBS 2008 stnd server with a Mainpine Iq express 2 port Fax Board. I rcv faxes with no problems. However when I send i get Line Busy. I have had the lines tested. ( Mainpine suggestion ) as they thought it may be noisey line. however Fax machines this would replace work fine on same line. Phone company tested lines and they are clean. I have had Main pine login and install the latest firmware. This also did not resolve issue. I have also removed this card and installed it in My sbs2003 and it works with no issue. (same server hardware) I have looked online for persons with similar issues. I found one post that had a siilar issue with microsoft moderator basically telling him it was a issue with recipient fax system. (all of them?) the Poster belives it is an OSS issue. If he dialed a fax # to a machine next to him and hit the manual rcv at sametime then it would rcv fax. if not the fax machine will not even ring. He believes it is a timing issue of some sort in OS control. I have not tried the fax to a nearby system but I have no doubt it will be the same. I and My client are not happy. he would like fax capability for server. I would like to be paid for hardware and service. Is there a resolution to this technical problem.
From: Russ (SBITS.Biz) [SBS-MVP] on 15 Jul 2010 18:43 Derrek.sypert(a)mainpine.com is someone who posts here regularly about SBS2008 and MainPine Maybe he can help on why it is not working? Sorry, I've given up on Faxing in SBS2008 and got everyone on an e fax soltion, Cheaper in most cases. Derrek.sypert(a)mainpine.com Russ Russell Grover - SBITS.Biz [SBS-MVP] MCP, MCPS, MCNPS, SBSC Remote Small Business Server/Computer Support - www.SBITS.Biz BPOS - Microsoft Online Services - www.BPOSMadeEasy.com Easy Redirect to Microsoft's New SBS Public Forum - www.SBSRepair.com "Seth B." wrote in message news:A9A4FACA-4FA2-4975-99C2-66F476E790A3(a)microsoft.com... I have installed a brand new SBS 2008 stnd server with a Mainpine Iq express 2 port Fax Board. I rcv faxes with no problems. However when I send i get Line Busy. I have had the lines tested. ( Mainpine suggestion ) as they thought it may be noisey line. however Fax machines this would replace work fine on same line. Phone company tested lines and they are clean. I have had Main pine login and install the latest firmware. This also did not resolve issue. I have also removed this card and installed it in My sbs2003 and it works with no issue. (same server hardware) I have looked online for persons with similar issues. I found one post that had a siilar issue with microsoft moderator basically telling him it was a issue with recipient fax system. (all of them?) the Poster belives it is an OSS issue. If he dialed a fax # to a machine next to him and hit the manual rcv at sametime then it would rcv fax. if not the fax machine will not even ring. He believes it is a timing issue of some sort in OS control. I have not tried the fax to a nearby system but I have no doubt it will be the same. I and My client are not happy. he would like fax capability for server. I would like to be paid for hardware and service. Is there a resolution to this technical problem.
From: Chris Puckett [MSFT] on 16 Jul 2010 13:32 1. Do you have to dial a 9 or some other code to make an outgoing call on that telephone line? Maybe that is not getting dialed? 2. Are there any other devices (usual suspects are phone, fax, or multi function printer) that might be connected to that same telephone line somewhere else in the office or building? 3. If you call that fax number (that SBS 2008 is connected to) from somewhere else, does the modem receive the incoming call notification (ie. a light blinks on the modem)? Can the modem/SBS 2008 answer that call or does something else answer it (indicating another device is connected to the same line)? -- Chris Puckett This posting is provided "AS IS" with no warranties, and confers no rights. "Seth B." <Seth B.(a)discussions.microsoft.com> wrote in message news:A9A4FACA-4FA2-4975-99C2-66F476E790A3(a)microsoft.com... > I have installed a brand new SBS 2008 stnd server with a Mainpine Iq > express > 2 port Fax Board. I rcv faxes with no problems. However when I send i get > Line Busy. I have had the lines tested. ( Mainpine suggestion ) as they > thought it may be noisey line. however Fax machines this would replace > work > fine on same line. Phone company tested lines and they are clean. I have > had > Main pine login and install the latest firmware. This also did not resolve > issue. I have also removed this card and installed it in My sbs2003 and it > works with no issue. (same server hardware) I have looked online for > persons > with similar issues. I found one post that had a siilar issue with > microsoft > moderator basically telling him it was a issue with recipient fax system. > (all of them?) the Poster belives it is an OSS issue. If he dialed a fax # > to > a machine next to him and hit the manual rcv at sametime then it would rcv > fax. if not the fax machine will not even ring. He believes it is a timing > issue of some sort in OS control. I have not tried the fax to a nearby > system > but I have no doubt it will be the same. I and My client are not happy. he > would like fax capability for server. I would like to be paid for hardware > and service. Is there a resolution to this technical problem.
From: Seth B. on 16 Jul 2010 15:58 "Chris Puckett [MSFT]" wrote: > 1. Do you have to dial a 9 or some other code to make an outgoing call on > that telephone line? Maybe that is not getting dialed? ---answer: No I do not have to dial a number or code. > 2. Are there any other devices (usual suspects are phone, fax, or multi > function printer) that might be connected to that same telephone line > somewhere else in the office or building? ---answer: No. the line(s) come from the 66 block direct to the Fax Machines. Punch down, server, fax machines all in same room. There are no other devices on the Line(s) > 3. If you call that fax number (that SBS 2008 is connected to) from > somewhere else, does the modem receive the incoming call notification (ie. a > light blinks on the modem)? Can the modem/SBS 2008 answer that call or does > something else answer it (indicating another device is connected to the same > line)? ---answer: The modem is an internal card. No lights to blink. If I unplug the fax machines the dialed numbers will ring and not pickup. If I plug the lines into the server and dial I get the usual fax initialization tones. > Chris Puckett > > This posting is provided "AS IS" with no warranties, and confers no rights. > > > > "Seth B." <Seth B.(a)discussions.microsoft.com> wrote in message > news:A9A4FACA-4FA2-4975-99C2-66F476E790A3(a)microsoft.com... > > I have installed a brand new SBS 2008 stnd server with a Mainpine Iq > > express > > 2 port Fax Board. I rcv faxes with no problems. However when I send i get > > Line Busy. I have had the lines tested. ( Mainpine suggestion ) as they > > thought it may be noisey line. however Fax machines this would replace > > work > > fine on same line. Phone company tested lines and they are clean. I have > > had > > Main pine login and install the latest firmware. This also did not resolve > > issue. I have also removed this card and installed it in My sbs2003 and it > > works with no issue. (same server hardware) I have looked online for > > persons > > with similar issues. I found one post that had a siilar issue with > > microsoft > > moderator basically telling him it was a issue with recipient fax system. > > (all of them?) the Poster belives it is an OSS issue. If he dialed a fax # > > to > > a machine next to him and hit the manual rcv at sametime then it would rcv > > fax. if not the fax machine will not even ring. He believes it is a timing > > issue of some sort in OS control. I have not tried the fax to a nearby > > system > > but I have no doubt it will be the same. I and My client are not happy. he > > would like fax capability for server. I would like to be paid for hardware > > and service. Is there a resolution to this technical problem. > > . >
From: Seth B. on 16 Jul 2010 15:58
Given every ones experience with things that should work but don't for some reason or another an alternate solution may have to be implemented. Having said that. Microsoft has put out a product that many base thier lively hood off of. For something as simple as this and at the cost of just the OS it should have been rectified immediately. To give SBS a we will deal with it at leasure attitude or your using SBS what do you expect. Is very irresponsible to thier customers. It works fine in SBS 2003. ...Ahh well rant done. What efax solution do you use? "Russ (SBITS.Biz) [SBS-MVP]" wrote: > Derrek.sypert(a)mainpine.com is someone who posts here regularly about > SBS2008 and MainPine > Maybe he can help on why it is not working? > > Sorry, I've given up on Faxing in SBS2008 and got everyone on an e fax > soltion, Cheaper in most cases. > Derrek.sypert(a)mainpine.com > > Russ > > > > > Russell Grover - SBITS.Biz [SBS-MVP] MCP, MCPS, MCNPS, SBSC > Remote Small Business Server/Computer Support - www.SBITS.Biz > BPOS - Microsoft Online Services - www.BPOSMadeEasy.com > Easy Redirect to Microsoft's New SBS Public Forum - www.SBSRepair.com > > "Seth B." wrote in message > news:A9A4FACA-4FA2-4975-99C2-66F476E790A3(a)microsoft.com... > > I have installed a brand new SBS 2008 stnd server with a Mainpine Iq express > 2 port Fax Board. I rcv faxes with no problems. However when I send i get > Line Busy. I have had the lines tested. ( Mainpine suggestion ) as they > thought it may be noisey line. however Fax machines this would replace work > fine on same line. Phone company tested lines and they are clean. I have had > Main pine login and install the latest firmware. This also did not resolve > issue. I have also removed this card and installed it in My sbs2003 and it > works with no issue. (same server hardware) I have looked online for persons > with similar issues. I found one post that had a siilar issue with microsoft > moderator basically telling him it was a issue with recipient fax system. > (all of them?) the Poster belives it is an OSS issue. If he dialed a fax # > to > a machine next to him and hit the manual rcv at sametime then it would rcv > fax. if not the fax machine will not even ring. He believes it is a timing > issue of some sort in OS control. I have not tried the fax to a nearby > system > but I have no doubt it will be the same. I and My client are not happy. he > would like fax capability for server. I would like to be paid for hardware > and service. Is there a resolution to this technical problem. > > . > |