From: nooc on
Hi, i searched the threads but didnt find the right answer... so i hope this
will help.

After i installed updates on our sbs2003 i got some errors... when i want to
open the performance-, use- or backupreport the server is now asking me for a
password for localhost. the administration account doesnt work... after some
failed trys it is shown a blank window with "SERVICE UNAVAILABLE"...

The Server is a normal SBS2003 (not R2) with SP1 installed...

It would be great to get some help!
From: Claus on
Some more info would be useful. Which updates did you install? What errors
show up in the event logs?

--
Claus
"nooc" <nooc(a)discussions.microsoft.com> wrote in message
news:9FB70E57-1EBA-4065-B682-63ABF906A9C9(a)microsoft.com...
> Hi, i searched the threads but didnt find the right answer... so i hope
> this
> will help.
>
> After i installed updates on our sbs2003 i got some errors... when i want
> to
> open the performance-, use- or backupreport the server is now asking me
> for a
> password for localhost. the administration account doesnt work... after
> some
> failed trys it is shown a blank window with "SERVICE UNAVAILABLE"...
>
> The Server is a normal SBS2003 (not R2) with SP1 installed...
>
> It would be great to get some help!


From: Russ (SBITS.Biz) on
I'd agree, In order to help we need LOTS more information
Russ

--

Russell Grover
Microsoft Gold Certified Partner
Microsoft Certified Small Business Specialist.
MCP, MCPS, MCNPS, (MCP-SBS)
http://www.SBITS.Biz
Server Monitoring - Free trial
http://monitoring.sbsowl.com



"Claus" <cjobes(a)nova-tech.org> wrote in message
news:ewnOlhUDIHA.3716(a)TK2MSFTNGP03.phx.gbl...
> Some more info would be useful. Which updates did you install? What errors
> show up in the event logs?
>
> --
> Claus
> "nooc" <nooc(a)discussions.microsoft.com> wrote in message
> news:9FB70E57-1EBA-4065-B682-63ABF906A9C9(a)microsoft.com...
>> Hi, i searched the threads but didnt find the right answer... so i hope
>> this
>> will help.
>>
>> After i installed updates on our sbs2003 i got some errors... when i want
>> to
>> open the performance-, use- or backupreport the server is now asking me
>> for a
>> password for localhost. the administration account doesnt work... after
>> some
>> failed trys it is shown a blank window with "SERVICE UNAVAILABLE"...
>>
>> The Server is a normal SBS2003 (not R2) with SP1 installed...
>>
>> It would be great to get some help!
>
>


From: Terence Liu [MSFT] on
Hello Customer,

Thank you for posting here.

According to your description, I understand that the Monitoring and
Reporting in Server Management console asks you for authentication and do
not work (SERVICE UNAVAILABLE) after you install some updates on SBS. If I
have misunderstood the problem, please don't hesitate to let me know.

Based on my research, I suggest we try the following steps to see if we can
resolve this issue:

1. Open services.msc and check if the MSSQL$SBSMONITORING service is
started. If it is stopped, open it, make sure its startup type is set as
"Automatic", go to "Log on" and make sure it is using the "Local System
account". Then start the service and check if everything is OK.

2. Make sure no host header is assigned to the Default Web Site. When you
look at the IIS, Default Website, WebSite tab, Advanced. You should have
"Default" as the IP address, 80 and the TCP port, nothing for the Host
header value. If the settings are not right, correct them and restart the
Default Web Site.

3. Please follow the steps below to check whether the Monitoring Virtual
Directory in IIS is OK.
a. Run inetmgr.
b. Go to Default Web Site/Monitoring.
c. Right click Backup and click Properties.
d. Under "Virtual Directory" tab, you're pointing to C:\Inetpub\
Monitoring. And you're using DefaultAppPool.
e. Under Documents tab, the order of the default content page is
Default.htm; Default.asp; index.htm; iisstart.htm; Default.aspx.
f. Under "Directory Security" tab, click Edit under Authentication and
access control.
g. Make sure that Integrated Windows authentication has been checked.

If the issue still occurs, I would suggest you do the following steps to
reinstall the SBS Monitoring component:

Reinstall monitoring component
================
Note: Please make a full backup of the SBS 2003 server before the following
steps.

I. Uninstall Monitoring

1. Click Start, click Control Panel, and then click Add or Remove
Programs.
2. Select Windows Small Business Server 2003 and then click
Change/Remove. The Setup Wizard appears.
3. Click Next to start the wizard.
4. On the Windows Configuration page, click Next.
5. On the Component Selection page, in the Action column, change
Server Tools to Maintenance, change Monitoring component to Remove, and
then click Next.
6. On the Component Summary page, click Next.
7. Click Finish.

II. Uninstall Microsoft SQL Server Desktop Engine (SBSMONITORING)

In Add or Remove Programs, select Microsoft SQL Server Desktop Engine
(SBSMONITORING) and then click Remove. A dialog box appears. To confirm
that you want to remove, click Yes.

III. Rename the folder

Start Windows Explorer, and then locate and rename the following folder:

C:\Program Files\Microsoft SQL Server\MSSQL$SBSMONITORING

to C:\Program Files\Microsoft SQL Server\Old.MSSQL$SBSMONITORING

IV. Use Registry Editor to delete the following registry key:

HKEY_LOCAL_MACHINE\Software\Microsoft\SmallBusinessServer\Monitoring
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\SBSMonitoring

V. Install the Monitoring component

1. In Add or Remove Programs, select Windows Small Business Server
2003 and then click Change/Remove. The Setup Wizard appears.
2. Click Next.
3. On the Windows Configuration page, click Next.
4. On the Component Selection page, in the Action column, change
Server Tools to Maintenance, change Monitoring component to Install, and
then click Next.
5. On the Logon Information page, click Next.
6. On the Component Summary page, click Next.
7. Click Finish.

If we cannot resolve the issue after we perform the above steps, please
kindly help me collect some information for further investigation:

1. Do the RWW and OWA work fine?

2. Does the backup node in the Server Management console work fine?

3. What update do you install?

4. Gather IIS Metabase:

1) Download the IIS Resource Kit tools from the following page:
http://www.microsoft.com/downloads/details.aspx?FamilyId=56FC92EE-A71A-4C73-
B628-ADE629C89499&displaylang=en

2) Install it, run MBExplorer (Metabase Explorer)

3) Right click the "LM" node and choose "Export to file".

4) Specify a file name, specify the password and finish the export.

5) Send the file and the password to v-terliu(a)microsoft.com

5. Please send me the Network MPS report.

a. Visit
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
15706/MPSRPT_NETWORK.EXE. to download the file.
b. Run the MPSRPT_NETWORK.EXE on the server box.
c. Wait for 10~15 minutes.
d. Open Windows explorer, navigate to
%SYSTEMROOT%\MPSReports\Network\Reports\cab\
e. Send the .cab file directly to me

Hope these steps will give you some help.

Thanks and have a nice day!

Best regards,

Terence Liu(MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| Thread-Topic: SBS2003 Monitoring
| thread-index: AcgNOErSOLN40kNRR86lingELbsV0Q==
| X-WBNR-Posting-Host: 207.46.19.197
| From: =?Utf-8?B?bm9vYw==?= <nooc(a)discussions.microsoft.com>
| Subject: SBS2003 Monitoring
| Date: Fri, 12 Oct 2007 18:28:00 -0700
| Lines: 11
| Message-ID: <9FB70E57-1EBA-4065-B682-63ABF906A9C9(a)microsoft.com>
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| Importance: normal
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| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2929
| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGHUB02.phx.gbl
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| NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Hi, i searched the threads but didnt find the right answer... so i hope
this
| will help.
|
| After i installed updates on our sbs2003 i got some errors... when i want
to
| open the performance-, use- or backupreport the server is now asking me
for a
| password for localhost. the administration account doesnt work... after
some
| failed trys it is shown a blank window with "SERVICE UNAVAILABLE"...
|
| The Server is a normal SBS2003 (not R2) with SP1 installed...
|
| It would be great to get some help!
|

From: nooc on
This is displayed when the login failed at reporting and backup... cauz i
dont have a password for localhost...

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bzw. diese Seite anzuzeigen, wenden Sie sich an den Websiteadministrator.
Klicken Sie auf die Schaltfläche Aktualisieren, um es mit anderen
Anmeldeinformationen erneut zu versuchen.
HTTP Error 401.1 - Unauthorized: Access is denied due to invalid
credentials. (HTTP-Fehler 401.1 - Nicht autorisiert: Der Zugriff wurde
aufgrund ungültiger Anmeldeinformationen verweigert.)
Internetinformationsdienste (Internet Information Services oder IIS)

--------------------------------------------------------------------------------

Technische Informationen (für Supportpersonal)

Wechseln Sie zu Microsoft Product Support Services, und suchen Sie nach den
Worten "HTTP" und "401".
Öffnen Sie die IIS-Hilfe, die im IIS-Manager (inetmgr) zur Verfügung steht,
und suchen Sie nach den Themen "Authentifizierung", "Zugriffssteuerung" und
"Informationen zu benutzerdefinierten Fehlermeldungen".

In the eventmanager there are this two events:

..Net Runtime ID 0

Die Beschreibung der Ereigniskennung ( 0 ) in ( .NET Runtime ) wurde nicht
gefunden. Der lokale Computer verfügt nicht über die zum Anzeigen der
Meldungen von einem Remotecomputer erforderlichen Registrierungsinformationen
oder DLL-Meldungsdateien. Möglicherweise müssen Sie das Flag /AUXSOURCE= zum
Ermitteln der Beschreibung verwenden. Weitere Informationen stehen in Hilfe
und Support. Ereignisinformationen: .NET Runtime version 1.1.4322.573- Setup
Error: Failed to load resources from resource file
Please check your Setup.

W3SVC ID 1009

Ein Prozess für Anwendungspool "DefaultAppPool" wurde unerwartet beendet.
Die Prozesskennung lautet "5060". Der Prozessexitcode lautet "0x80131506".

Weitere Informationen über die Hilfe- und Supportdienste erhalten Sie unter
http://go.microsoft.com/fwlink/events.asp.

i will try the stuff from the post...