Sent email rejected
in [Outlook Express]
|
From: Bob W on 7 Nov 2007 15:46 OK, that's a lot to keep in mind when you are a non-tech person having very infrequent difficulties. Thank you. "VanguardLH" wrote: > "Bob W" wrote in message > news:FA095EFD-DCDE-4230-8412-3F46802D7D84(a)microsoft.com... > > Checking the "Authentication" box fixed it. > > I wonder why it wasn't [was?] working before since I have done > > nothing > > with my accounts? > > E-mail providers change their requirements. Some are slow to > implement anti-spam measures. Many now want to ensure you have > permission to use their resources rather than a spammer trying to hide > on another domain while using someone else's mail server. > > For info on off-domain port 25 (SMTP) traffic blocked to thwart spam > from spamming or infected customers, read: > > http://www.commercestreet.com/Blocking_Port_25.htm > http://help.yahoo.com/help/us/mail/pop/pop-38.html > > http://www.postcastserver.com/help/Port_25_Blocking.aspx > http://www.aota.net/Troubleshooting/port25.php4 > http://www.spamhaus.org/faq/answers.lasso?section=ISP%20Spam%20Issues... > http://www.findarticles.com/p/articles/mi_zdewk/is_200406/ai_ziff129473 > > http://www.google.com/search?q=%2Bblock+%2B%22port+25%22+%2BSMTP+%2Bspam > > One, some, or all of the following could have changed or are being > implemented: > > - Your ISP (the network to which you connect) requires you use their > mail servers. They do not permit you crossing their network to use an > off-domain mail server over which they have no control and cannot log > e-mail traffic that uses their network. Usually this means they block > e-mail traffic using port 25 that targets an off-domain network; > however, it is also possible with protocol analyzers to detect traffic > is for e-mail and block that traffic. This is probably why Gmail opted > to force SSL connects because they use ports other than the standard > of 110 for POP3 and 25 for SMTP since everyone using Gmail is trying > to cross their ISP's network to get at an off-domain mail server. > > - The targeted mail server does not allow off-domain connections (or > requires non-standard setup of SSL, different port numbers, and/or SPA > to make off-domain connections). You are crossing your ISP's network > to reach the targeted mail servers, but to those mail servers you are > not on their network when trying to connect to those mail servers > (i.e., you are off-domain to them). You will need to check what > settings AOL requires for off-domain connections which could be > different than for on-domain connections. My ISP (Comcast) is like > that: while on their network, you connect to their mail servers using > 110 for POP3 and 25 for SMTP but when coming from off their domain > then you need to use SSL, 995 for POP3, 465 for SMTP, and also use SPA > to connect to their mail servers. > > - Some e-mail providers require that you send before you receive. Many > e-mail clients receive first and then send. As a result, the > expectation is that the mail server will reuse the login for the > receive session also for the send session but the send session has to > be within a short time after the login for the receive session (not > from when the receive session ends). If there are lots of mails or > delays, too much time elapses and those login credentials for the > receive session are lost so you cannot send. The cure is to enter your > login credentials for the send session (SMTP) or to change the order > of sessions within your e-mail client (send and then receive). Maybe I > missed it but I don't see an option in OE (so it probably isn't there > in WLM) to change the order of the sessions (i.e., to receive first > and then send, or to send first and then receive). Instead and when > defining e-mail accounts in any e-mail client, I always configure the > SMTP server settings to require authentication and then specify the > same login credentials as for the POP3 server (rather than say to > reuse them). This means I have to twice enter my login credentials: > once for the POP3 configuration and again for the SMTP configuration. > > Just because you don't change anything doesn't mean your e-mail > provider cannot. > > > >
From: Bruce D. on 12 Nov 2007 10:04 I am having the exact same problem except that I get the same behavior whether or not the "My server requires authentication" is checked. I have also tried every permutation of settings again with no luck. I went back to Comcast's help page and followed its exact instructions for setup and no change. http://www.comcast.net/help/faq/index.jsp?faq=Emailtop17686 Just like everyone else I had been working fine then every thing went south. Interestingly...I have (4) mail accounts in my Outlook Express. My primary account (i.e. my default account) is the one I am having problems with. I can receive but cannot send from my default account. However I can successfully send and receive from my other (3) 'peripheral' accounts. The message could not be sent because the server rejected the sender's e-mail address. The sender's e-mail address was 'brucederrick(a)comcast.net'. Subject 'Fw: Yearly WHOIS Data Confirmation for chrisderrick.com', Account: 'Default', Server: 'smtp.comcast.net', Protocol: SMTP, Server Response: '550 5.1.0 Authentication required', Port: 587, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78 "Bob W" wrote: > Peggy, it is funny that your "unchecking" and my "checking" both worked. Is > Comcast your ISP? bw > > "Peggy W." wrote: > > > Bob, I have had the exact same problem for 3 days now. I just went in and > > UNCHECKED "My Server Requires Authentication" and all of my outgoing mail > > just left! Hope it works for you too. > > > > "Bob W" wrote: > > > > > Outlook Express has been used for a long time with no problems and nor > > > alterations have been made. 4 days ago the sent emails were rejected. I > > > turned off computer over night and it worked again the next day. Then, > > > yesterday, the sent emails were rejected and I shut off computer overnight. > > > Error problem still exists. Receiving emails works OK. I can send OK > > > through webmail at Comcast, but not from OE. Here is the Microsoft error > > > message: > > > > > > The message could not be sent because the server rejected the sender's > > > e-mail address. The sender's e-mail address was 'bobwilmot(a)comcast.net'. > > > Subject 'testing', Account: 'Bob Wilmot', Server: 'smtp.comcast.net', > > > Protocol: SMTP, Server Response: '550 5.1.0 Authentication required', Port: > > > 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78 > > > > > >
From: Michael Santovec on 12 Nov 2007 14:25 Are all 4 of your accounts with Comcast? Compare a working account to the non-working one. They should be identical on the Servers and Advanced tabs with the exception of the Logon Account name and password. Also in the authentication section click the Setting button. Normally, that should say to use the same settings as the incoming server. If you have the other option selected, make sure that you don't have any typos there. If you still have problems, you may want to record an smtp.log which will show more details about outgoing mail. To create an SMTP.log In OE5+, go to Tools, Options, Maintenance, Troubleshooting, Mail You may need to close OE after doing the send for the log to get written to disk. The log will be in the Store Folder which is listed in Tools, Options, Maintenance, Store Folder. -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "Bruce D." <BruceD(a)discussions.microsoft.com> wrote in message news:23D4D414-15BF-4228-91CF-000A3A487FD9(a)microsoft.com... >I am having the exact same problem except that I get the same behavior > whether or not the "My server requires authentication" is checked. I > have > also tried every permutation of settings again with no luck. I went > back to > Comcast's help page and followed its exact instructions for setup and > no > change. > http://www.comcast.net/help/faq/index.jsp?faq=Emailtop17686 > > Just like everyone else I had been working fine then every thing went > south. > > Interestingly...I have (4) mail accounts in my Outlook Express. My > primary > account (i.e. my default account) is the one I am having problems > with. I > can receive but cannot send from my default account. However I can > successfully send and receive from my other (3) 'peripheral' accounts. > > The message could not be sent because the server rejected the sender's > e-mail address. The sender's e-mail address was > 'brucederrick(a)comcast.net'. > Subject 'Fw: Yearly WHOIS Data Confirmation for chrisderrick.com', > Account: > 'Default', Server: 'smtp.comcast.net', Protocol: SMTP, Server > Response: '550 > 5.1.0 Authentication required', Port: 587, Secure(SSL): No, Server > Error: > 550, Error Number: 0x800CCC78 > > "Bob W" wrote: > >> Peggy, it is funny that your "unchecking" and my "checking" both >> worked. Is >> Comcast your ISP? bw >> >> "Peggy W." wrote: >> >> > Bob, I have had the exact same problem for 3 days now. I just went >> > in and >> > UNCHECKED "My Server Requires Authentication" and all of my >> > outgoing mail >> > just left! Hope it works for you too. >> > >> > "Bob W" wrote: >> > >> > > Outlook Express has been used for a long time with no problems >> > > and nor >> > > alterations have been made. 4 days ago the sent emails were >> > > rejected. I >> > > turned off computer over night and it worked again the next day. >> > > Then, >> > > yesterday, the sent emails were rejected and I shut off computer >> > > overnight. >> > > Error problem still exists. Receiving emails works OK. I can >> > > send OK >> > > through webmail at Comcast, but not from OE. Here is the >> > > Microsoft error >> > > message: >> > > >> > > The message could not be sent because the server rejected the >> > > sender's >> > > e-mail address. The sender's e-mail address was >> > > 'bobwilmot(a)comcast.net'. >> > > Subject 'testing', Account: 'Bob Wilmot', Server: >> > > 'smtp.comcast.net', >> > > Protocol: SMTP, Server Response: '550 5.1.0 Authentication >> > > required', Port: >> > > 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78 >> > > >> > >
From: Chuck L Chuck on 21 Nov 2007 17:57 "Bob W" wrote: > Thank you, thank you Bruce and Ricky!! Checking the "Authentication" box > fixed it. I wonder why it wasn't working before since I have done nothing > with my accounts? I don't know whether the box was checked or not before the > problem. Can in arbitrarily uncheck or work without it being checked? > Again, your help was appriciated! Have a great day. Bob > > "Ricky" wrote: > > > On the tools..accounts..mail..properties..server tab make sure the 'My > > Server Requires Authentication' box is checked. > > > > "Bob W" <BobW(a)discussions.microsoft.com> wrote in message > > news:21071A19-C548-48E3-8D20-DA2633942B38(a)microsoft.com... > > > Thanks for response, Bruce. > > > I have already phoned Comcast and these were correct: POP3; > > > mail.comcast.net; smtp.comcast.net. Is that what is meant by > > > "authentication > > > checked"? > > > Bob > > > > > > "Bruce Hagen" wrote: > > > > > >> Tools | Accounts | Mail | Properties | Servers. Is: My Server Requires > > >> Authentication checked? The error message suggests that it should be. > > >> -- > > >> Bruce Hagen > > >> MS-MVP Outlook Express > > >> Imperial Beach, CA > > >> > > >> > > >> "Bob W" <Bob W(a)discussions.microsoft.com> wrote in message > > >> news:239BF2CB-5CEF-40AD-AA85-CEC253F9901F(a)microsoft.com... > > >> > Outlook Express has been used for a long time with no problems and nor > > >> > alterations have been made. 4 days ago the sent emails were rejected. > > >> > I > > >> > turned off computer over night and it worked again the next day. Then, > > >> > yesterday, the sent emails were rejected and I shut off computer > > >> > overnight. > > >> > Error problem still exists. Receiving emails works OK. I can send OK > > >> > through webmail at Comcast, but not from OE. Here is the Microsoft > > >> > error > > >> > message: > > >> > > > >> > The message could not be sent because the server rejected the sender's > > >> > e-mail address. The sender's e-mail address was > > >> > 'bobwilmot(a)comcast.net'. > > >> > Subject 'testing', Account: 'Bob Wilmot', Server: 'smtp.comcast.net', > > >> > Protocol: SMTP, Server Response: '550 5.1.0 Authentication required', > > >> > Port: > > >> > 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78 > > >> > > > >> > > > >> > > >> > > > > > >
From: janie on 21 Nov 2007 21:51 i cant get my set up, is there a number to call "Chuck L" <Chuck L(a)discussions.microsoft.com> wrote in message news:A6DDA8B2-7DEC-4B3D-AD5F-00B305CD58A7(a)microsoft.com... > > > "Bob W" wrote: > >> Thank you, thank you Bruce and Ricky!! Checking the "Authentication" box >> fixed it. I wonder why it wasn't working before since I have done >> nothing >> with my accounts? I don't know whether the box was checked or not before >> the >> problem. Can in arbitrarily uncheck or work without it being checked? >> Again, your help was appriciated! Have a great day. Bob >> >> "Ricky" wrote: >> >> > On the tools..accounts..mail..properties..server tab make sure the 'My >> > Server Requires Authentication' box is checked. >> > >> > "Bob W" <BobW(a)discussions.microsoft.com> wrote in message >> > news:21071A19-C548-48E3-8D20-DA2633942B38(a)microsoft.com... >> > > Thanks for response, Bruce. >> > > I have already phoned Comcast and these were correct: POP3; >> > > mail.comcast.net; smtp.comcast.net. Is that what is meant by >> > > "authentication >> > > checked"? >> > > Bob >> > > >> > > "Bruce Hagen" wrote: >> > > >> > >> Tools | Accounts | Mail | Properties | Servers. Is: My Server >> > >> Requires >> > >> Authentication checked? The error message suggests that it should >> > >> be. >> > >> -- >> > >> Bruce Hagen >> > >> MS-MVP Outlook Express >> > >> Imperial Beach, CA >> > >> >> > >> >> > >> "Bob W" <Bob W(a)discussions.microsoft.com> wrote in message >> > >> news:239BF2CB-5CEF-40AD-AA85-CEC253F9901F(a)microsoft.com... >> > >> > Outlook Express has been used for a long time with no problems and >> > >> > nor >> > >> > alterations have been made. 4 days ago the sent emails were >> > >> > rejected. >> > >> > I >> > >> > turned off computer over night and it worked again the next day. >> > >> > Then, >> > >> > yesterday, the sent emails were rejected and I shut off computer >> > >> > overnight. >> > >> > Error problem still exists. Receiving emails works OK. I can >> > >> > send OK >> > >> > through webmail at Comcast, but not from OE. Here is the >> > >> > Microsoft >> > >> > error >> > >> > message: >> > >> > >> > >> > The message could not be sent because the server rejected the >> > >> > sender's >> > >> > e-mail address. The sender's e-mail address was >> > >> > 'bobwilmot(a)comcast.net'. >> > >> > Subject 'testing', Account: 'Bob Wilmot', Server: >> > >> > 'smtp.comcast.net', >> > >> > Protocol: SMTP, Server Response: '550 5.1.0 Authentication >> > >> > required', >> > >> > Port: >> > >> > 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78 >> > >> > >> > >> > >> > >> >> > >> >> > >> > >> >
First
|
Prev
|
Next
|
Last
Pages: 1 2 3 4 Prev: Error Ox800CCC32 Next: certificate's CN name does not match the passed value |