Server Error 403-Forbidden: Access Denied
in [Windows Update]
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From: Bill Swallow on 11 Dec 2009 18:38 I started getting that error last evening whilst patching my servers. I see that other people have posted fixes here. My solution was a bit different. In the left hand side of the browser window, I clicked 'Change Settings'. Then I clicked the box in the new right-hand pane for 'Remove Microsoft Update' and then 'Apply my settings now'. That ripped out Microsoft Update and returned me to using 'Windows Update'. I launched Windows Update (it wanted me to install something, I said 'Yes'), and then was back at the old familiar 'Windows Update' screen - with the link to install 'Microsoft Update'. I reinstalled it, and it's been working fine. Incidentally, this started (for me) sometime around midnight last night whilst, as I said, I was in the middle of patching 72 servers. Interestingly, none of the 30 servers I patched before the incident started showed this error. Every one I hit after the first occurrence - every last one- showed that same '403' error. After reloading / relinking to Microsoft Update, it seems to be remaining stable. Going back into Microsoft Update on a 'repaired' server does not get the 403 error again. "E. (Izzy) Schultz" wrote: > Not sure if this is the right place or not. > Went to microsoft update and got the following message > > Server Error 403-Forbidden: Access Denied > You do not have permission to view this directory or page using the > credentials you supplied. > > OS is WinXP pro/SP3.
From: Eddie Bowers [MSFT] on 11 Dec 2009 20:04 This was caused by a bad DNS record that prevented older clients from being able to resolve to the correct address to SelfUpdate ( Upgrade to the latest Update client. ) This has been fixed, but it will take a while to propagate to all DNS servers. The newer clients use a different url, so they are not affected. This is why updating the client manually avoids the problem. The links to the latest clients are at: http://support.microsoft.com/kb/949104 -Eddie
From: PA Bear [MS MVP] on 11 Dec 2009 20:29 See http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/a16db934-fd64-43db-80c0-a9e9a034cec4 E. (Izzy) Schultz wrote: > Not sure if this is the right place or not. > Went to microsoft update and got the following message > > Server Error 403-Forbidden: Access Denied > You do not have permission to view this directory or page using the > credentials you supplied. > > OS is WinXP pro/SP3.
From: PA Bear [MS MVP] on 11 Dec 2009 20:29 See http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/a16db934-fd64-43db-80c0-a9e9a034cec4 aragorn wrote: > Today I got the same error 403 all of a sudden...I did not install > anything > new and yesterday I could still update...hm? > > "PA Bear [MS MVP]" wrote: > >> Is Automatic Updates enabled? If not, can you enable it, reboot & find >> it >> still enabled? >> >> What anti-virus application or security suite is installed and is your >> subscription current? What anti-spyware applications (other than >> Defender)? What third-party firewall (if any)? >> >> Has a(another) Norton or McAfee application ever been installed on this >> machine (e.g., a free-trial version that came preinstalled when you >> bought >> it)? >> -- >> ~Robear Dyer (PA Bear) >> MS MVP-IE, Mail, Security, Windows Client - since 2002 >> www.banthecheck.com >> >> >> E. (Izzy) Schultz wrote: >>> Not sure if this is the right place or not. >>> Went to microsoft update and got the following message >>> >>> Server Error 403-Forbidden: Access Denied >>> You do not have permission to view this directory or page using the >>> credentials you supplied. >>> >>> OS is WinXP pro/SP3. >> >> .
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