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From: E. (Izzy) Schultz E. on 11 Dec 2009 00:32
Not sure if this is the right place or not.
Went to microsoft update and got the following message

Server Error 403-Forbidden: Access Denied
You do not have permission to view this directory or page using the
credentials you supplied.

OS is WinXP pro/SP3.
From: PA Bear [MS MVP] on 11 Dec 2009 01:11
Is Automatic Updates enabled? If not, can you enable it, reboot & find it
still enabled?

What anti-virus application or security suite is installed and is your
subscription current? What anti-spyware applications (other than Defender)?
What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on this
machine (e.g., a free-trial version that came preinstalled when you bought
it)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
www.banthecheck.com


E. (Izzy) Schultz wrote:
> Not sure if this is the right place or not.
> Went to microsoft update and got the following message
>
> Server Error 403-Forbidden: Access Denied
> You do not have permission to view this directory or page using the
> credentials you supplied.
>
> OS is WinXP pro/SP3.

From: aragorn on 11 Dec 2009 02:24
Today I got the same error 403 all of a sudden...I did not install anything
new and yesterday I could still update...hm?

"PA Bear [MS MVP]" wrote:

> Is Automatic Updates enabled? If not, can you enable it, reboot & find it
> still enabled?
>
> What anti-virus application or security suite is installed and is your
> subscription current? What anti-spyware applications (other than Defender)?
> What third-party firewall (if any)?
>
> Has a(another) Norton or McAfee application ever been installed on this
> machine (e.g., a free-trial version that came preinstalled when you bought
> it)?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Client - since 2002
> www.banthecheck.com
>
>
> E. (Izzy) Schultz wrote:
> > Not sure if this is the right place or not.
> > Went to microsoft update and got the following message
> >
> > Server Error 403-Forbidden: Access Denied
> > You do not have permission to view this directory or page using the
> > credentials you supplied.
> >
> > OS is WinXP pro/SP3.
>
> .
>
From: aragorn on 11 Dec 2009 03:25
OK
I fixed it!
I checked the windows update log file [%windir%\Windowsupdate.log] and found
that I had a wrong wuweb.dll file...
I downloaded the latest windows update agent file and now I am back running..

"aragorn" wrote:

> Today I got the same error 403 all of a sudden...I did not install anything
> new and yesterday I could still update...hm?
>
> "PA Bear [MS MVP]" wrote:
>
> > Is Automatic Updates enabled? If not, can you enable it, reboot & find it
> > still enabled?
> >
> > What anti-virus application or security suite is installed and is your
> > subscription current? What anti-spyware applications (other than Defender)?
> > What third-party firewall (if any)?
> >
> > Has a(another) Norton or McAfee application ever been installed on this
> > machine (e.g., a free-trial version that came preinstalled when you bought
> > it)?
> > --
> > ~Robear Dyer (PA Bear)
> > MS MVP-IE, Mail, Security, Windows Client - since 2002
> > www.banthecheck.com
> >
> >
> > E. (Izzy) Schultz wrote:
> > > Not sure if this is the right place or not.
> > > Went to microsoft update and got the following message
> > >
> > > Server Error 403-Forbidden: Access Denied
> > > You do not have permission to view this directory or page using the
> > > credentials you supplied.
> > >
> > > OS is WinXP pro/SP3.
> >
> > .
> >
From: dipswitch on 11 Dec 2009 03:48
Hi aragorn,
Because here is the same issue: how did you know you had a wrong wuweb.dll
file and where did you download the latest windows update agent file?

"aragorn" wrote:

> OK
> I fixed it!
> I checked the windows update log file [%windir%\Windowsupdate.log] and found
> that I had a wrong wuweb.dll file...
> I downloaded the latest windows update agent file and now I am back running..
>
> "aragorn" wrote:
>
> > Today I got the same error 403 all of a sudden...I did not install anything
> > new and yesterday I could still update...hm?
> >
> > "PA Bear [MS MVP]" wrote:
> >
> > > Is Automatic Updates enabled? If not, can you enable it, reboot & find it
> > > still enabled?
> > >
> > > What anti-virus application or security suite is installed and is your
> > > subscription current? What anti-spyware applications (other than Defender)?
> > > What third-party firewall (if any)?
> > >
> > > Has a(another) Norton or McAfee application ever been installed on this
> > > machine (e.g., a free-trial version that came preinstalled when you bought
> > > it)?
> > > --
> > > ~Robear Dyer (PA Bear)
> > > MS MVP-IE, Mail, Security, Windows Client - since 2002
> > > www.banthecheck.com
> > >
> > >
> > > E. (Izzy) Schultz wrote:
> > > > Not sure if this is the right place or not.
> > > > Went to microsoft update and got the following message
> > > >
> > > > Server Error 403-Forbidden: Access Denied
> > > > You do not have permission to view this directory or page using the
> > > > credentials you supplied.
> > > >
> > > > OS is WinXP pro/SP3.
> > >
> > > .
> > >
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