Stand by option gone
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From: Jose on 18 Feb 2010 09:21 On Feb 18, 8:39 am, "glee" <gle...(a)spamindspring.com> wrote: > "Jose" <jose_e...(a)yahoo.com> wrote in message > > news:40e5203e-31b7-4f57-8683-21e11e59d8b1(a)w31g2000yqk.googlegroups.com... > > > > > > > > >Here is how you find out without downloading any third party > >software. You have everything you need to gather the information > >already - manufacturer, motherboard, versions, video information, etc. > >- and you would have been on your way by now. > > >Click Start, Run and in the box enter: > > >msinfo32 > > >Click OK, and when the System Summary info appears, click Edit, Select > >All, Copy and then paste the information back here. > > >There will be some personal information (like System Name and User > >Name), and whatever appears to be private information to you, just > >delete it from the pasted information. > > >For video driver information, expand the Components, click Display, > >click Edit, Select All, Copy and then paste the information. > > >This will minimize back and forth Q&A and eliminate guesswork. > > That's not entirely correct. System Information (msinfo32) will NOT > give any information regarding the motherboard make and model or > chipset. The display information *may* show the installed hardware, but > only if the correct drivers are installed. If no drivers are installed, > msinfo32 may not show any pertinent info to correctly identify the > display adapter. > > Installing a simple utility like SIW is what will eliminate the > guesswork and minimize the need for more Q&A. > > Certainly, running msinfo32 may supplement the needed information, and > is a good suggestion for an *additional* scan, but it will not give all > the required information. > -- > Glen Ventura, MS MVP Oct. 2002 - Sept. 2009 > A+http://dts-l.net/ Post your msinfo32 information and I will tell you what kind of motherboard you have and the chipset information. Post your Display information from msinfo32 and I will tell you what type of video adapter you have and the driver version. SIW does give a lot of information, but it requires an installation of a third party program, the user may accidentally install Xobni while doing so and there is nothing in SIW that you can't get from msinfo32 to solve what is likely a simple video driver update issue. Why install other things to retrieve information that is available with what you already have? I missed the instructions on how to get the information from SIW back here or is just installing SIW and "finding out everything you need to know" going to move closer to resolving the issue? After installing SIW will come the "now what do I do" questions. Type in the information and make a mistake? Provide the wrong information? Make a mistake and have to generate more back and forth messages? If the OP had followed the instructions from yesterday morning, we'd be done by now. So far we are 14 messages into the issue and z-e-r-o forward progress has been made to resolve the issue of the malfunctioning Stand By button. There have been some going backward ideas though.
From: Drora on 18 Feb 2010 09:49 Hello to Glen Indeed msinfo 32 provided little. Here is what it gave me: System manufacturer: Intel. Model: D915GAW Further down in the components section, In the display line you get a blank empty page. I have now this miracle SIW program I will be installing now and let hope it provide a solution. Thanks again Drora "glee" <glee29(a)spamindspring.com> wrote in message news:%2322me$JsKHA.5356(a)TK2MSFTNGP02.phx.gbl... > "Jose" <jose_ease(a)yahoo.com> wrote in message > news:40e5203e-31b7-4f57-8683-21e11e59d8b1(a)w31g2000yqk.googlegroups.com... >> >>Here is how you find out without downloading any third party >>software. You have everything you need to gather the information >>already - manufacturer, motherboard, versions, video information, etc. >>- and you would have been on your way by now. >> >>Click Start, Run and in the box enter: >> >>msinfo32 >> >>Click OK, and when the System Summary info appears, click Edit, Select >>All, Copy and then paste the information back here. >> >>There will be some personal information (like System Name and User >>Name), and whatever appears to be private information to you, just >>delete it from the pasted information. >> >>For video driver information, expand the Components, click Display, >>click Edit, Select All, Copy and then paste the information. >> >>This will minimize back and forth Q&A and eliminate guesswork. > > That's not entirely correct. System Information (msinfo32) will NOT give > any information regarding the motherboard make and model or chipset. The > display information *may* show the installed hardware, but only if the > correct drivers are installed. If no drivers are installed, msinfo32 may > not show any pertinent info to correctly identify the display adapter. > > Installing a simple utility like SIW is what will eliminate the guesswork > and minimize the need for more Q&A. > > Certainly, running msinfo32 may supplement the needed information, and is > a good suggestion for an *additional* scan, but it will not give all the > required information. > -- > Glen Ventura, MS MVP Oct. 2002 - Sept. 2009 > A+ > http://dts-l.net/ >
From: Jose on 18 Feb 2010 11:27 On Feb 18, 10:16 am, "Drora" <x...(a)cvfcf.com> wrote: > Here is another bit from this immense mind boggling amount of info that this > SIW can provide: > Note: Next to the monitor line appear a blue circle with a yellow mark that > clipboard didn't pick up and I replaced it with this: {X} > ====================== Interpreting the information presented, you have a serious heat problem! Core Temperature 4475114 °C (8055236 °F) This morning, the temperature of the sun was only 6000 °C. Here is what the msinfo32 information looks like when you follow the directions: System Information: OS Name Microsoft Windows XP Professional Version 5.1.2600 Service Pack 3 Build 2600 OS Manufacturer Microsoft Corporation System Manufacturer Hewlett-Packard System Model Presario V4000 (ET955UA#ABA) System Type X86-based PC Processor x86 Family 6 Model 13 Stepping 8 GenuineIntel ~1696 Mhz BIOS Version/Date Phoenix F.14, 4/27/2006 SMBIOS Version 2.31 Windows Directory C:\WINDOWS System Directory C:\WINDOWS\system32 Boot Device \Device\HarddiskVolume1 Locale United States Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp. 080413-2111)" Time Zone Eastern Standard Time Total Physical Memory 512.00 MB Available Physical Memory 220.24 MB Total Virtual Memory 2.00 GB Available Virtual Memory 1.96 GB Page File Space 1.20 GB Page File C:\pagefile.sys Component Display Information: Name Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family PNP Device ID PCI \VEN_8086&DEV_2592&SUBSYS_309D103C&REV_04\3&B1BFB68&0&10 Adapter Type Intel(R) 915GM/GMS,910GML Express Chipset, Intel Corporation compatible Adapter Description Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family Adapter RAM 128.00 MB (134,217,728 bytes) Installed Drivers ialmrnt5.dll Driver Version 6.14.10.4363 INF File oem4.inf (i915GM0 section) Color Planes 1 Color Table Entries 4294967296 Resolution 1280 x 800 x 60 hertz Bits/Pixel 32 Memory Address 0xB0080000-0xB00FFFFF I/O Port 0x00001800-0x00001807 Memory Address 0xC0000000-0xCFFFFFFF Memory Address 0xB0000000-0xB003FFFF IRQ Channel IRQ 16 I/O Port 0x000003B0-0x000003BB I/O Port 0x000003C0-0x000003DF Memory Address 0xA0000-0xBFFFF
From: Drora on 18 Feb 2010 17:01 Since no where in the universe, including on the sun there is such temperature, and in my house surely is not that hot, in fact it is a bit cold here as I like it cold, it shows you the reliabilty of that SIW program. However, tomorrow this computer goes for clean format and clean install that will eliminate all the guesses. Thanks to all Drora "Jose" <jose_ease(a)yahoo.com> wrote in message news:0facdaff-4a20-4d24-a29d-7ebee026a250(a)x22g2000yqx.googlegroups.com... On Feb 18, 10:16 am, "Drora" <x...(a)cvfcf.com> wrote: > Here is another bit from this immense mind boggling amount of info that > this > SIW can provide: > Note: Next to the monitor line appear a blue circle with a yellow mark > that > clipboard didn't pick up and I replaced it with this: {X} > ====================== Interpreting the information presented, you have a serious heat problem! Core Temperature 4475114 �C (8055236 �F) This morning, the temperature of the sun was only 6000 �C. Here is what the msinfo32 information looks like when you follow the directions: System Information: OS Name Microsoft Windows XP Professional Version 5.1.2600 Service Pack 3 Build 2600 OS Manufacturer Microsoft Corporation System Manufacturer Hewlett-Packard System Model Presario V4000 (ET955UA#ABA) System Type X86-based PC Processor x86 Family 6 Model 13 Stepping 8 GenuineIntel ~1696 Mhz BIOS Version/Date Phoenix F.14, 4/27/2006 SMBIOS Version 2.31 Windows Directory C:\WINDOWS System Directory C:\WINDOWS\system32 Boot Device \Device\HarddiskVolume1 Locale United States Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp. 080413-2111)" Time Zone Eastern Standard Time Total Physical Memory 512.00 MB Available Physical Memory 220.24 MB Total Virtual Memory 2.00 GB Available Virtual Memory 1.96 GB Page File Space 1.20 GB Page File C:\pagefile.sys Component Display Information: Name Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family PNP Device ID PCI \VEN_8086&DEV_2592&SUBSYS_309D103C&REV_04\3&B1BFB68&0&10 Adapter Type Intel(R) 915GM/GMS,910GML Express Chipset, Intel Corporation compatible Adapter Description Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family Adapter RAM 128.00 MB (134,217,728 bytes) Installed Drivers ialmrnt5.dll Driver Version 6.14.10.4363 INF File oem4.inf (i915GM0 section) Color Planes 1 Color Table Entries 4294967296 Resolution 1280 x 800 x 60 hertz Bits/Pixel 32 Memory Address 0xB0080000-0xB00FFFFF I/O Port 0x00001800-0x00001807 Memory Address 0xC0000000-0xCFFFFFFF Memory Address 0xB0000000-0xB003FFFF IRQ Channel IRQ 16 I/O Port 0x000003B0-0x000003BB I/O Port 0x000003C0-0x000003DF Memory Address 0xA0000-0xBFFFF
From: glee on 18 Feb 2010 17:28
Please select (highlight) the heading titled "Video" in the left pane of SIW, and tell us what it shows in the right pane. We don't need the Monitor info or the other things below Video when you expand it....just the info when you have Video highlighted. Also, you still have not told us the brand and model of the computer.....is it a Dell or another OEM brand? If so, what model is it...name and number, it would be on the front of the computer of it is a desktop computer, or on top when opened if it is a laptop. -- Glen Ventura, MS MVP Oct. 2002 - Sept. 2009 A+ http://dts-l.net/ |