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From: Jose on 18 Feb 2010 19:22 On Feb 18, 5:01 pm, "Drora" <x...(a)cvfcf.com> wrote: > Since no where in the universe, including on the sun there is such > temperature, and in my house surely is not that hot, in fact it is a bit > cold here as I like it cold, it shows you the reliabilty of that SIW > program. > > However, tomorrow this computer goes for clean format and clean install that > will eliminate all the guesses. > > Thanks to all > Drora > > "Jose" <jose_e...(a)yahoo.com> wrote in message > > news:0facdaff-4a20-4d24-a29d-7ebee026a250(a)x22g2000yqx.googlegroups.com... > On Feb 18, 10:16 am, "Drora" <x...(a)cvfcf.com> wrote: > > > Here is another bit from this immense mind boggling amount of info that > > this > > SIW can provide: > > Note: Next to the monitor line appear a blue circle with a yellow mark > > that > > clipboard didn't pick up and I replaced it with this: {X} > > ====================== > > Interpreting the information presented, you have a serious heat > problem! > > Core Temperature 4475114 °C (8055236 °F) > > This morning, the temperature of the sun was only 6000 °C. > > Here is what the msinfo32 information looks like when you follow the > directions: > > System Information: > > OS Name Microsoft Windows XP Professional > Version 5.1.2600 Service Pack 3 Build 2600 > OS Manufacturer Microsoft Corporation > System Manufacturer Hewlett-Packard > System Model Presario V4000 (ET955UA#ABA) > System Type X86-based PC > Processor x86 Family 6 Model 13 Stepping 8 GenuineIntel ~1696 Mhz > BIOS Version/Date Phoenix F.14, 4/27/2006 > SMBIOS Version 2.31 > Windows Directory C:\WINDOWS > System Directory C:\WINDOWS\system32 > Boot Device \Device\HarddiskVolume1 > Locale United States > Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp. > 080413-2111)" > Time Zone Eastern Standard Time > Total Physical Memory 512.00 MB > Available Physical Memory 220.24 MB > Total Virtual Memory 2.00 GB > Available Virtual Memory 1.96 GB > Page File Space 1.20 GB > Page File C:\pagefile.sys > > Component Display Information: > > Name Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family > PNP Device ID PCI > \VEN_8086&DEV_2592&SUBSYS_309D103C&REV_04\3&B1BFB68&0&10 > Adapter Type Intel(R) 915GM/GMS,910GML Express Chipset, Intel > Corporation compatible > Adapter Description Mobile Intel(R) 915GM/GMS,910GML Express > Chipset Family > Adapter RAM 128.00 MB (134,217,728 bytes) > Installed Drivers ialmrnt5.dll > Driver Version 6.14.10.4363 > INF File oem4.inf (i915GM0 section) > Color Planes 1 > Color Table Entries 4294967296 > Resolution 1280 x 800 x 60 hertz > Bits/Pixel 32 > Memory Address 0xB0080000-0xB00FFFFF > I/O Port 0x00001800-0x00001807 > Memory Address 0xC0000000-0xCFFFFFFF > Memory Address 0xB0000000-0xB003FFFF > IRQ Channel IRQ 16 > I/O Port 0x000003B0-0x000003BB > I/O Port 0x000003C0-0x000003DF > Memory Address 0xA0000-0xBFFFF Well, okay - your Stand By button still may not work though after you reinstall and apply whatever you applied to break it in the first place! If it does, your Hibernate option may not work either. That is broken too, right? Believe me, this is not a hard problem to fix if you would take the 30 seconds or so to follow the directions and post the information. It is usually the same thing with Hibernate - when you press Shift, Stand By will turn into Hibernate (on most systems). When it quits working or never has worked, almost always "something changed" and the problem/ solution is frequently found in a video driver change made accidentally, unknowingly or sometimes on purpose. SIW has some value apparently, but you do not need it to determine the cause of this issue. It is pretty though. Telling someone to run SIW and expecting them to be able to locate, interpret and report the information from SIW is too complicated for this issue and requires additional mesaging. It almost always results in many more frustrating messages and delays resolution. You can get the instructions to run SIW, but the instructions for what to do after you download and run it always seem to come later... more questions. Not so with my method. Oh yeah... and in addition to the video information, we need to know your system brand, and model. As you can see from my example, all that is in msinfo32 and you can even tell on a home grown system. I will never ask what is your OS, what is your Service Pack, what is your BIOS, it it a laptop or a desktop, what is your motherboard, what is your CPU, 32bit or 64 bit, how much RAM do you have, what are your Virtual Memory settings, what kind of video card, what video driver (or sound if that is your problem), is it built in or an I/O card. I will ask one question and get it all (usually). There is nothing to type in for a reply (just copy/paste), there are no typos, transcription problems and nothing for leave out or forget. Zero additional questions about something I forgot to ask. If my questions are wrong, I will make new questions. It is important to ask the right questions and I know the right questions to ask and try to solve the issue in just one interaction after getting the information. I did not just make up my questions on the fly or forget to ask things - I know what to ask to get puh-lenty of information with as few questions as possible. I want to solve these routine problems with as little interaction and guesswork as possible. I have solved this problem countless times and with lots of practice, these problems become routine and no longer intellectually stimulating.
From: Drora on 18 Feb 2010 21:20
Glen...you are one of a kind...thank you Here is the data on "VIDEO" from the SIW program. But before I go away, what you mean I will still need the video drivers ? Will they not show up after complete format ? BTW: I know very little on this and it will be done by professionals in a shop. So if you are right about the video drivers I'll be back to this page to get the necessary drivers you recommend but I hope to God the Clean install will get me out of this mess. Hereeeee....VIDEO by SIW: ---------------------------------------------------------------------------------------------- Property Value MEIR-1C5D46A38C Video Adapter BIOS String Hardware Version 0.0 BIOS Date 10/18/20 Core Temperature 4475114 �C (8055236 �F) Shaders Temperature 4473775 �C (8052826 �F) Memory Temperature 229226530 �C (412607775 �F) DirectX DirectX 9.0 Driver Name vga.dll Driver Description Monitor Plug and Play Monitor Model Acer AL1916W Monitor ID ACRAD52 Manufacturing Date 2006, Week 7 Input Analog Input Voltage - 0.700V/0.000V Serial Number ETL5209005 Display Size 19.1" (41 cm x 26 cm) Horizontal Frequency 30-82 kHz Vertical Frequency 56-76 Hz Current Resolution 1280 x 1024 @ N/A Supported Resolution 1440 x 900 @ 60Hz - Aspect Ratio 16:10 Supported Resolution 1280 x 1024 @ 60Hz - Aspect Ratio 5:4 Supported Resolution 1280 x 960 @ 60Hz - Aspect Ratio 4:3 Supported Resolution 1152 x 864 @ 75Hz - Aspect Ratio 4:3 Supported Resolution 1440 x 900 @ 60Hz - Aspect Ratio 16:10 EDID Version 1 revision 3 Max dot clock (video bandwidth) 140 MHz DPMS Mode Support Active Off ===================================================================== My dear Glen. I'll be back in two days after the big "surgery" on this computer.....and if this too won't work I'll throw it away and buy a new one even though it is only 18 months old Thanks Drora "glee" <glee29(a)spamindspring.com> wrote in message news:OJTZjmOsKHA.5180(a)TK2MSFTNGP05.phx.gbl... > Please select (highlight) the heading titled "Video" in the left pane of > SIW, and tell us what it shows in the right pane. We don't need the > Monitor info or the other things below Video when you expand it....just > the info when you have Video highlighted. > > Also, you still have not told us the brand and model of the > computer.....is it a Dell or another OEM brand? If so, what model is > it...name and number, it would be on the front of the computer of it is a > desktop computer, or on top when opened if it is a laptop. > -- > Glen Ventura, MS MVP Oct. 2002 - Sept. 2009 > A+ > http://dts-l.net/ > |