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From: "Charles Yang [MSFT]" on 29 Dec 2005 20:39
HI,

Thanks for your updates.

If I understand correctly, you use the SSL for OMA connection, as I know we
do not support to use SSL to connect to OMA, please disable any of the SSL
connection between Exchange and PDA, it should be the root cause of the
issue, you need to disable the SSL connection (use basic authentication)
for all the OMA related VD, please refer to the KB article I referred in my
last reply, for the registry issue, it should be changed on the SBS server.

Thanks for your effort here.



Best regards,

Charles Yang (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| Thread-Topic: Support Code 0x80072F17
| thread-index: AcYMZwTjGYLiuTh0Q66v8nohukWjqw==
| X-WBNR-Posting-Host: 82.68.131.206
| From: =?Utf-8?B?QUJD?= <ABC(a)discussions.microsoft.com>
| References: <B09A0558-677B-42AA-AD19-171E384E963C(a)microsoft.com>
<lKv811dBGHA.1240(a)TK2MSFTNGXA02.phx.gbl>
<B6246857-E1BC-4244-9191-C679DFBACDB3(a)microsoft.com>
<NMfKdkbCGHA.3992(a)TK2MSFTNGXA02.phx.gbl>
| Subject: RE: Support Code 0x80072F17
| Date: Thu, 29 Dec 2005 03:00:02 -0800
| Lines: 326
| Message-ID: <C14F6DFB-0343-48B6-AB01-2D389D292033(a)microsoft.com>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
| Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:232920
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Dear Charles
|
| Thanks for your response posted on Christmas Day - hope you managed to
get
| some time not working.
|
| In answer to your questions.
|
| 1. Yes I can browse from the PDA to https://servername/OMA - I get the
| accept cetificate dialogue screen, and I accept the certificate. I then
key
| in my username and password and I get the Outlook menu.
|
| 2. The article you refer to talks about altering the registry - is this
on
| the server or the PDA?
|
| Thanks for your help, Anthony
|
|
|
| --
| Anthony Capstick
| www.instant-search.com
| UK
|
|
| ""Charles Yang [MSFT]"" wrote:
|
| > HI,
| >
| >
| > Thanks for updates.
| >
| > From your description, I understand that when you configure the PPC you
| > encountered problem 0x85030022.
| >
| > Based on my research, I suggest you follow my steps below to check it:
| >
| > 1. Can you brose the OMA from your PPC? You can browse it via
http://server
| > name/OMA to see what is the result.
| > 2. Please also follow the KB article below to check your authentication
| > setting on the Exchange VD.
| >
| > 817739 Exchange ActiveSync and Outlook Mobile Access errors occur when
SSL
| > or
| > http://support.microsoft.com/default.aspx?scid=KB;EN-US;817379
| >
| > I appreciate your time here, please post back when you are free. Thanks
| > again for your effort.
| >
| >
| >
| > Best regards,
| >
| > Charles Yang (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > ======================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > ======================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >
| > =====================================================
| > When responding to posts, please "Reply to Group" via your newsreader
so
| > that others may learn and benefit from your issue.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: Support Code 0x80072F17
| > | thread-index: AcYHskIzCAGAiBRKRaOPnFMpKrPo6w==
| > | X-WBNR-Posting-Host: 82.68.131.206
| > | From: =?Utf-8?B?V2Fq?= <Waj(a)discussions.microsoft.com>
| > | References: <B09A0558-677B-42AA-AD19-171E384E963C(a)microsoft.com>
| > <lKv811dBGHA.1240(a)TK2MSFTNGXA02.phx.gbl>
| > | Subject: RE: Support Code 0x80072F17
| > | Date: Fri, 23 Dec 2005 03:16:02 -0800
| > | Lines: 173
| > | Message-ID: <B6246857-E1BC-4244-9191-C679DFBACDB3(a)microsoft.com>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| > | Path:
TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
| > | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:232169
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | Hi Charles.
| > |
| > | im working on this issue qith Anthony.
| > | I am now getting the following error code:0x85030022
| > | The server you are synchronizing with is not an exchange server, or
is
| > | running incompatible software.
| > | --
| > | Thanks.
| > | Waj Shah
| > |
| > |
| > | ""Charles Yang [MSFT]"" wrote:
| > |
| > | > HI Anthony,
| > | >
| > | > Welcome to SBS newsgroup.
| > | >
| > | > Issue description:
| > | > ============
| > | >
| > | > I understand that you encountered 0x80072F17 error when sync the
PDA
| > with
| > | > SBS server.
| > | >
| > | > Analyzing and suggestion:
| > | > =============
| > | >
| > | > Generally speaking, the error might be related with certificate
issue,
| > | > before we go any further, please double confirm that you have
| > configured
| > | > your PPC correctly, please disable the SSL connection between the
| > Exchange
| > | > and PDA. Although the following setting is for Mobile 2003, you can
| > also
| > | > use it for Mobile 5.0 as test.
| > | >
| > | > As I know if you want to connect your PPC to Exchange server, by
| > default
| > | > the SSL will be disabled, so you do not need to use certificate.
You
| > can
| > | > refer to following section for my suggestions:
| > | >
| > | > When running CEICW, ensure to check the OMA (Outlook Mobile Access)
| > option
| > | > in the "Web Services Configuration" page, this will configure the
| > System to
| > | > allow OMA and "Server ActiveSync" access from the Internet. Note
that
| > if
| > | > you installed ISA on the SBS 2K3, please do run CEICW again to
re-allow
| > OMA.
| > | >
| > | > The client host machine must be configured using the SBS Set Up
| > Computer
| > | > Wizard. During the Set Up Computer Wizard, the option to install
| > ActiveSync
| > | > 3.7 must be configured as well. If this is pushed to the client
| > machine,
| > | > then there will be an option in the Start Menu called Mobile Device
| > | > Configuration. Then, it should be able to provision your phone or
PPC
| > so
| > | > that the Server ActiveSync works.
| > | >
| > | > Exchange 2003: Disable Certificate Verification
| > | >
| >
http://www.microsoft.com/downloads/details.aspx?FamilyId=D88753B8-8B3A-4F1D-
| > | > 8E94-530A67614DF1&displaylang=en
| > | >
| > | > You can set up your Pocket PC 2003 in SBS 2003 Active sync follow
the
| > steps
| > | > below:
| > | >
| > | > On a ppc2003 device perform the following:
| > | >
| > | > 1. Click start, then ActiveSync
| > | > 2. Click Tools then Options
| > | > 3. Click the Server tab at the bottom of the screen
| > | > 4. In the "Use this server" field, provide the hostname that
resolves
| > to
| > | > the SBS box's external IP address (mail.domain.com)
| > | > 5. Uncheck "this server uses an SSL connection" (this is required
if
| > the
| > | > sbs server issued a self signed cert at the devices only "trust"
the
| > root
| > | > CA's per
| > | > 308205 XCCC: Valid SSL Certificate Is Required When You Use Server
| > | > ActiveSync
| > | > http://support.microsoft.com/?id=308205
| > | >
| > | > 6. Check the items under "Sync these items" that you wish to sync
| > | > 7. Click OK at the top of the screen.
| > | > 8. You may have to "soft reset" the device prior to synchronizing
the
| > first
| > | > time
| > | >
| > | > More info:
| > | > ==============
| > | >
| > | > Configure the client
| > | >
| >
http://www.microsoft.com/technet/prodtechnol/sbs/2003/plan/mobileuser.mspx
| > | >
| > | > Disable certificate trust check:
| > | >
| >
http://www.microsoft.com/downloads/details.aspx?FamilyID=d88753b8-8b3a-4f1d-
| > | > 8e94-530a67614df1&displaylang=en
| > | >
| > | > Hope the above information helpful, if you have any further
concerns;
| > | > please feel free to let me know. I am here waiting for your updates.
| > | >
| > | >
| > | >
| > | > Best regards,
| > | >
| > | > Charles Yang (MSFT)
| > | >
| > | > Microsoft CSS Online Newsgroup Support
| > | >
| > | > Get Secure! - www.microsoft.com/security
| > | >
| > | > ======================================================
| > | > This newsgroup only focuses on SBS technical issues. If you have
issues
| > | > regarding other Microsoft products, you'd better post in the
| > corresponding
| > | > newsgroups so that they can be resolved in an efficient and timely
| > manner.
| > | > You can locate the newsgroup here:
| > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| > | >
| > | > When opening a new thread via the web interface, we recommend you
check
| > the
| > | > "Notify me of replies" box to receive e-mail notifications when
there
| > are
| > | > any updates in your thread. When responding to posts via your
| > newsreader,
| > | > please "Reply to Group" so that others may learn and benefit from
your
| > | > issue.
| > | >
| > | > Microsoft engineers can only focus on one issue per thread.
Although we
| > | > provide other information for your reference, we recommend you post
| > | > different incidents in different threads to keep the thread clean.
In
| > doing
| > | > so, it will ensure your issues are resolved in a timely manner.
| > | >
| > | > For urgent issues, you may want to contact Microsoft CSS directly.
| > Please
| > | > check http://support.microsoft.com for regional support phone
numbers.
| > | >
| > | > Any input or comments in this thread are highly appreciated.
| > | > ======================================================
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | >
| > | >
| > | > =====================================================
| > | > When responding to posts, please "Reply to Group" via your
newsreader
| > so
| > | > that others may learn and benefit from your issue.
| > | > =====================================================
| > | >
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | >
| > | > --------------------
| > | > | Thread-Topic: Support Code 0x80072F17
| > | > | thread-index: AcYFeP1OALknQuslSEK8Vi/mJ/5ooQ==
| > | > | X-WBNR-Posting-Host: 217.161.64.202
| > | > | From: =?Utf-8?B?QUJD?= <ABC(a)discussions.microsoft.com>
| > | > | Subject: Support Code 0x80072F17
| > | > | Date: Tue, 20 Dec 2005 07:21:03 -0800
| > | > | Lines: 15
| > | > | Message-ID: <B09A0558-677B-42AA-AD19-171E384E963C(a)microsoft.com>
| > | > | MIME-Version: 1.0
| > | > | Content-Type: text/plain;
| > | > | charset="Utf-8"
| > | > | Content-Transfer-Encoding: 7bit
| > | > | X-Newsreader: Microsoft CDO for Windows 2000
| > | > | Content-Class: urn:content-classes:message
| > | > | Importance: normal
| > | > | Priority: normal
| > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > | > | Newsgroups: microsoft.public.windows.server.sbs
| > | > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| > | > | Path:
| > TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
| > | > | Xref: TK2MSFTNGXA02.phx.gbl
microsoft.public.windows.server.sbs:231413
| > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > | > |
| > | > | Hi
| > | > |
| > | > | I'm getting a Support Code 0x80072F17 back when I try and Sync
with
| > my
| > | > | Mobile 5.0 PDA. Anyone any ideas of what steps to take for this?
I
| > can
| > | > browse
| > | > | to the https://mydomain/MOA and have accepted the certificate to
the
| > PDA.
| > | > |
| > | > | Any other points I should be looking for?
| > | > |
| > | > | Thanks in advance for any help.
| > | > |
| > | > | Regards, Anthony
| > | > | --
| > | > | Anthony Capstick
| > | > | www.instant-search.com
| > | > | UK
| > | > |
| > | >
| > | >
|

From: ABC on 30 Dec 2005 07:08
Hi Charles

How do I disable any of the SSL connection between Exchange and PDA?

I'm also using SSL to connect to Remote Webspace and wish to continue using
SSL for that.

Thanks, Anthony


--
Anthony Capstick
www.instant-search.com
UK


""Charles Yang [MSFT]"" wrote:

> HI,
>
> Thanks for your updates.
>
> If I understand correctly, you use the SSL for OMA connection, as I know we
> do not support to use SSL to connect to OMA, please disable any of the SSL
> connection between Exchange and PDA, it should be the root cause of the
> issue, you need to disable the SSL connection (use basic authentication)
> for all the OMA related VD, please refer to the KB article I referred in my
> last reply, for the registry issue, it should be changed on the SBS server.
>
> Thanks for your effort here.
>
>
>
> Best regards,
>
> Charles Yang (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
> Get Secure! - www.microsoft.com/security
>
> ======================================================
> This newsgroup only focuses on SBS technical issues. If you have issues
> regarding other Microsoft products, you'd better post in the corresponding
> newsgroups so that they can be resolved in an efficient and timely manner.
> You can locate the newsgroup here:
> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
>
> When opening a new thread via the web interface, we recommend you check the
> "Notify me of replies" box to receive e-mail notifications when there are
> any updates in your thread. When responding to posts via your newsreader,
> please "Reply to Group" so that others may learn and benefit from your
> issue.
>
> Microsoft engineers can only focus on one issue per thread. Although we
> provide other information for your reference, we recommend you post
> different incidents in different threads to keep the thread clean. In doing
> so, it will ensure your issues are resolved in a timely manner.
>
> For urgent issues, you may want to contact Microsoft CSS directly. Please
> check http://support.microsoft.com for regional support phone numbers.
>
> Any input or comments in this thread are highly appreciated.
> ======================================================
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
>
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
> =====================================================
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> --------------------
> | Thread-Topic: Support Code 0x80072F17
> | thread-index: AcYMZwTjGYLiuTh0Q66v8nohukWjqw==
> | X-WBNR-Posting-Host: 82.68.131.206
> | From: =?Utf-8?B?QUJD?= <ABC(a)discussions.microsoft.com>
> | References: <B09A0558-677B-42AA-AD19-171E384E963C(a)microsoft.com>
> <lKv811dBGHA.1240(a)TK2MSFTNGXA02.phx.gbl>
> <B6246857-E1BC-4244-9191-C679DFBACDB3(a)microsoft.com>
> <NMfKdkbCGHA.3992(a)TK2MSFTNGXA02.phx.gbl>
> | Subject: RE: Support Code 0x80072F17
> | Date: Thu, 29 Dec 2005 03:00:02 -0800
> | Lines: 326
> | Message-ID: <C14F6DFB-0343-48B6-AB01-2D389D292033(a)microsoft.com>
> | MIME-Version: 1.0
> | Content-Type: text/plain;
> | charset="Utf-8"
> | Content-Transfer-Encoding: 7bit
> | X-Newsreader: Microsoft CDO for Windows 2000
> | Content-Class: urn:content-classes:message
> | Importance: normal
> | Priority: normal
> | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> | Newsgroups: microsoft.public.windows.server.sbs
> | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
> | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:232920
> | X-Tomcat-NG: microsoft.public.windows.server.sbs
> |
> | Dear Charles
> |
> | Thanks for your response posted on Christmas Day - hope you managed to
> get
> | some time not working.
> |
> | In answer to your questions.
> |
> | 1. Yes I can browse from the PDA to https://servername/OMA - I get the
> | accept cetificate dialogue screen, and I accept the certificate. I then
> key
> | in my username and password and I get the Outlook menu.
> |
> | 2. The article you refer to talks about altering the registry - is this
> on
> | the server or the PDA?
> |
> | Thanks for your help, Anthony
> |
> |
> |
> | --
> | Anthony Capstick
> | www.instant-search.com
> | UK
> |
> |
> | ""Charles Yang [MSFT]"" wrote:
> |
> | > HI,
> | >
> | >
> | > Thanks for updates.
> | >
> | > From your description, I understand that when you configure the PPC you
> | > encountered problem 0x85030022.
> | >
> | > Based on my research, I suggest you follow my steps below to check it:
> | >
> | > 1. Can you brose the OMA from your PPC? You can browse it via
> http://server
> | > name/OMA to see what is the result.
> | > 2. Please also follow the KB article below to check your authentication
> | > setting on the Exchange VD.
> | >
> | > 817739 Exchange ActiveSync and Outlook Mobile Access errors occur when
> SSL
> | > or
> | > http://support.microsoft.com/default.aspx?scid=KB;EN-US;817379
> | >
> | > I appreciate your time here, please post back when you are free. Thanks
> | > again for your effort.
> | >
> | >
> | >
> | > Best regards,
> | >
> | > Charles Yang (MSFT)
> | >
> | > Microsoft CSS Online Newsgroup Support
> | >
> | > Get Secure! - www.microsoft.com/security
> | >
> | > ======================================================
> | > This newsgroup only focuses on SBS technical issues. If you have issues
> | > regarding other Microsoft products, you'd better post in the
> corresponding
> | > newsgroups so that they can be resolved in an efficient and timely
> manner.
> | > You can locate the newsgroup here:
> | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> | >
> | > When opening a new thread via the web interface, we recommend you check
> the
> | > "Notify me of replies" box to receive e-mail notifications when there
> are
> | > any updates in your thread. When responding to posts via your
> newsreader,
> | > please "Reply to Group" so that others may learn and benefit from your
> | > issue.
> | >
> | > Microsoft engineers can only focus on one issue per thread. Although we
> | > provide other information for your reference, we recommend you post
> | > different incidents in different threads to keep the thread clean. In
> doing
> | > so, it will ensure your issues are resolved in a timely manner.
> | >
> | > For urgent issues, you may want to contact Microsoft CSS directly.
> Please
> | > check http://support.microsoft.com for regional support phone numbers.
> | >
> | > Any input or comments in this thread are highly appreciated.
> | > ======================================================
> | > This posting is provided "AS IS" with no warranties, and confers no
> rights.
> | >
> | >
> | > =====================================================
> | > When responding to posts, please "Reply to Group" via your newsreader
> so
> | > that others may learn and benefit from your issue.
> | > =====================================================
> | >
> | > This posting is provided "AS IS" with no warranties, and confers no
> rights.
> | >
> | > --------------------
> | > | Thread-Topic: Support Code 0x80072F17
> | > | thread-index: AcYHskIzCAGAiBRKRaOPnFMpKrPo6w==
> | > | X-WBNR-Posting-Host: 82.68.131.206
> | > | From: =?Utf-8?B?V2Fq?= <Waj(a)discussions.microsoft.com>
> | > | References: <B09A0558-677B-42AA-AD19-171E384E963C(a)microsoft.com>
> | > <lKv811dBGHA.1240(a)TK2MSFTNGXA02.phx.gbl>
> | > | Subject: RE: Support Code 0x80072F17
> | > | Date: Fri, 23 Dec 2005 03:16:02 -0800
> | > | Lines: 173
> | > | Message-ID: <B6246857-E1BC-4244-9191-C679DFBACDB3(a)microsoft.com>
> | > | MIME-Version: 1.0
> | > | Content-Type: text/plain;
> | > | charset="Utf-8"
> | > | Content-Transfer-Encoding: 7bit
> | > | X-Newsreader: Microsoft CDO for Windows 2000
> | > | Content-Class: urn:content-classes:message
> | > | Importance: normal
> | > | Priority: normal
> | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> | > | Newsgroups: microsoft.public.windows.server.sbs
> | > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> | > | Path:
> TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
> | > | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:232169
> | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
> | > |
> | > | Hi Charles.
> | > |
> | > | im working on this issue qith Anthony.
> | > | I am now getting the following error code:0x85030022
> | > | The server you are synchronizing with is not an exchange server, or
> is
> | > | running incompatible software.
> | > | --
> | > | Thanks.
> | > | Waj Shah
> | > |
> | > |
> | > | ""Charles Yang [MSFT]"" wrote:
> | > |
> | > | > HI Anthony,
> | > | >
> | > | > Welcome to SBS newsgroup.
> | > | >
> | > | > Issue description:
> | > | > ============
> | > | >
> | > | > I understand that you encountered 0x80072F17 error when sync the
> PDA
> | > with
> | > | > SBS server.
> | > | >
> | > | > Analyzing and suggestion:
> | > | > =============
> | > | >
> | > | > Generally speaking, the error might be related with certificate
> issue,
> | > | > before we go any further, please double confirm that you have
> | > configured
> | > | > your PPC correctly, please disable the SSL connection between the
> | > Exchange
> | > | > and PDA. Although the following setting is for Mobile 2003, you can
> | > also
> | > | > use it for Mobile 5.0 as test.
> | > | >
> | > | > As I know if you want to connect your PPC to Exchange server, by
> | > default
> | > | > the SSL will be disabled, so you do not need to use certificate.
> You
> | > can
> | > | > refer to following section for my suggestions:
> | > | >
> | > | > When running CEICW, ensure to check the OMA (Outlook Mobile Access)
> | > option
> | > | > in the "Web Services Configuration" page, this will configure the
> | > System to
> | > | > allow OMA and "Server ActiveSync" access from the Internet. Note
> that
> | > if
> | > | > you installed ISA on the SBS 2K3, please do run CEICW again to
> re-allow
> | > OMA.
> | > | >
> | > | > The client host machine must be configured using the SBS Set Up
> | > Computer
> | > | > Wizard. During the Set Up Computer Wizard, the option to install
> | > ActiveSync
> | > | > 3.7 must be configured as well. If this is pushed to the client
> | > machine,
> | > | > then there will be an option in the Start Menu called Mobile Device
> | > | > Configuration. Then, it should be able to provision your phone or
> PPC
> | > so
> | > | > that the Server ActiveSync works.
> | > | >
> | > | > Exchange 2003: Disable Certificate Verification
> | > | >
> | >
> http://www.microsoft.com/downloads/details.aspx?FamilyId=D88753B8-8B3A-4F1D-
> | > | > 8E94-530A67614DF1&displaylang=en
> | > | >
> | > | > You can set up your Pocket PC 2003 in SBS 2003 Active sync follow
> the
> | > steps
> | > | > below:
> | > | >
> | > | > On a ppc2003 device perform the following:
> | > | >
> | > | > 1. Click start, then ActiveSync
From: ABC on 30 Dec 2005 09:33
I successfully ran article 817379 regarding ActiveSync and Outlook Mobile
Access. I also managed to get my PDA via a cradle connected to a client off
the the SBS 2003 server sync with Exchnage Server.

However now I am getting an error message back from ActiveSync 4.1 on the
client to say "ActiveSync encountered a problem on the server" Support Code
85010014

Any ideas how I can fix this. (I have unchecked the box that reads "This
server requires an encrypted (SSL) connection")

Thanks, Anthony

--
Anthony Capstick
www.instant-search.com
UK


"ABC" wrote:

> Hi Charles
>
> How do I disable any of the SSL connection between Exchange and PDA?
>
> I'm also using SSL to connect to Remote Webspace and wish to continue using
> SSL for that.
>
> Thanks, Anthony
>
>
> --
> Anthony Capstick
> www.instant-search.com
> UK
>
>
> ""Charles Yang [MSFT]"" wrote:
>
> > HI,
> >
> > Thanks for your updates.
> >
> > If I understand correctly, you use the SSL for OMA connection, as I know we
> > do not support to use SSL to connect to OMA, please disable any of the SSL
> > connection between Exchange and PDA, it should be the root cause of the
> > issue, you need to disable the SSL connection (use basic authentication)
> > for all the OMA related VD, please refer to the KB article I referred in my
> > last reply, for the registry issue, it should be changed on the SBS server.
> >
> > Thanks for your effort here.
> >
> >
> >
> > Best regards,
> >
> > Charles Yang (MSFT)
> >
> > Microsoft CSS Online Newsgroup Support
> >
> > Get Secure! - www.microsoft.com/security
> >
> > ======================================================
> > This newsgroup only focuses on SBS technical issues. If you have issues
> > regarding other Microsoft products, you'd better post in the corresponding
> > newsgroups so that they can be resolved in an efficient and timely manner.
> > You can locate the newsgroup here:
> > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> >
> > When opening a new thread via the web interface, we recommend you check the
> > "Notify me of replies" box to receive e-mail notifications when there are
> > any updates in your thread. When responding to posts via your newsreader,
> > please "Reply to Group" so that others may learn and benefit from your
> > issue.
> >
> > Microsoft engineers can only focus on one issue per thread. Although we
> > provide other information for your reference, we recommend you post
> > different incidents in different threads to keep the thread clean. In doing
> > so, it will ensure your issues are resolved in a timely manner.
> >
> > For urgent issues, you may want to contact Microsoft CSS directly. Please
> > check http://support.microsoft.com for regional support phone numbers.
> >
> > Any input or comments in this thread are highly appreciated.
> > ======================================================
> > This posting is provided "AS IS" with no warranties, and confers no rights.
> >
> >
> > =====================================================
> > When responding to posts, please "Reply to Group" via your newsreader so
> > that others may learn and benefit from your issue.
> > =====================================================
> >
> > This posting is provided "AS IS" with no warranties, and confers no rights.
> >
> > --------------------
> > | Thread-Topic: Support Code 0x80072F17
> > | thread-index: AcYMZwTjGYLiuTh0Q66v8nohukWjqw==
> > | X-WBNR-Posting-Host: 82.68.131.206
> > | From: =?Utf-8?B?QUJD?= <ABC(a)discussions.microsoft.com>
> > | References: <B09A0558-677B-42AA-AD19-171E384E963C(a)microsoft.com>
> > <lKv811dBGHA.1240(a)TK2MSFTNGXA02.phx.gbl>
> > <B6246857-E1BC-4244-9191-C679DFBACDB3(a)microsoft.com>
> > <NMfKdkbCGHA.3992(a)TK2MSFTNGXA02.phx.gbl>
> > | Subject: RE: Support Code 0x80072F17
> > | Date: Thu, 29 Dec 2005 03:00:02 -0800
> > | Lines: 326
> > | Message-ID: <C14F6DFB-0343-48B6-AB01-2D389D292033(a)microsoft.com>
> > | MIME-Version: 1.0
> > | Content-Type: text/plain;
> > | charset="Utf-8"
> > | Content-Transfer-Encoding: 7bit
> > | X-Newsreader: Microsoft CDO for Windows 2000
> > | Content-Class: urn:content-classes:message
> > | Importance: normal
> > | Priority: normal
> > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> > | Newsgroups: microsoft.public.windows.server.sbs
> > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> > | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
> > | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:232920
> > | X-Tomcat-NG: microsoft.public.windows.server.sbs
> > |
> > | Dear Charles
> > |
> > | Thanks for your response posted on Christmas Day - hope you managed to
> > get
> > | some time not working.
> > |
> > | In answer to your questions.
> > |
> > | 1. Yes I can browse from the PDA to https://servername/OMA - I get the
> > | accept cetificate dialogue screen, and I accept the certificate. I then
> > key
> > | in my username and password and I get the Outlook menu.
> > |
> > | 2. The article you refer to talks about altering the registry - is this
> > on
> > | the server or the PDA?
> > |
> > | Thanks for your help, Anthony
> > |
> > |
> > |
> > | --
> > | Anthony Capstick
> > | www.instant-search.com
> > | UK
> > |
> > |
> > | ""Charles Yang [MSFT]"" wrote:
> > |
> > | > HI,
> > | >
> > | >
> > | > Thanks for updates.
> > | >
> > | > From your description, I understand that when you configure the PPC you
> > | > encountered problem 0x85030022.
> > | >
> > | > Based on my research, I suggest you follow my steps below to check it:
> > | >
> > | > 1. Can you brose the OMA from your PPC? You can browse it via
> > http://server
> > | > name/OMA to see what is the result.
> > | > 2. Please also follow the KB article below to check your authentication
> > | > setting on the Exchange VD.
> > | >
> > | > 817739 Exchange ActiveSync and Outlook Mobile Access errors occur when
> > SSL
> > | > or
> > | > http://support.microsoft.com/default.aspx?scid=KB;EN-US;817379
> > | >
> > | > I appreciate your time here, please post back when you are free. Thanks
> > | > again for your effort.
> > | >
> > | >
> > | >
> > | > Best regards,
> > | >
> > | > Charles Yang (MSFT)
> > | >
> > | > Microsoft CSS Online Newsgroup Support
> > | >
> > | > Get Secure! - www.microsoft.com/security
> > | >
> > | > ======================================================
> > | > This newsgroup only focuses on SBS technical issues. If you have issues
> > | > regarding other Microsoft products, you'd better post in the
> > corresponding
> > | > newsgroups so that they can be resolved in an efficient and timely
> > manner.
> > | > You can locate the newsgroup here:
> > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> > | >
> > | > When opening a new thread via the web interface, we recommend you check
> > the
> > | > "Notify me of replies" box to receive e-mail notifications when there
> > are
> > | > any updates in your thread. When responding to posts via your
> > newsreader,
> > | > please "Reply to Group" so that others may learn and benefit from your
> > | > issue.
> > | >
> > | > Microsoft engineers can only focus on one issue per thread. Although we
> > | > provide other information for your reference, we recommend you post
> > | > different incidents in different threads to keep the thread clean. In
> > doing
> > | > so, it will ensure your issues are resolved in a timely manner.
> > | >
> > | > For urgent issues, you may want to contact Microsoft CSS directly.
> > Please
> > | > check http://support.microsoft.com for regional support phone numbers.
> > | >
> > | > Any input or comments in this thread are highly appreciated.
> > | > ======================================================
> > | > This posting is provided "AS IS" with no warranties, and confers no
> > rights.
> > | >
> > | >
> > | > =====================================================
> > | > When responding to posts, please "Reply to Group" via your newsreader
> > so
> > | > that others may learn and benefit from your issue.
> > | > =====================================================
> > | >
> > | > This posting is provided "AS IS" with no warranties, and confers no
> > rights.
> > | >
> > | > --------------------
> > | > | Thread-Topic: Support Code 0x80072F17
> > | > | thread-index: AcYHskIzCAGAiBRKRaOPnFMpKrPo6w==
> > | > | X-WBNR-Posting-Host: 82.68.131.206
> > | > | From: =?Utf-8?B?V2Fq?= <Waj(a)discussions.microsoft.com>
> > | > | References: <B09A0558-677B-42AA-AD19-171E384E963C(a)microsoft.com>
> > | > <lKv811dBGHA.1240(a)TK2MSFTNGXA02.phx.gbl>
> > | > | Subject: RE: Support Code 0x80072F17
> > | > | Date: Fri, 23 Dec 2005 03:16:02 -0800
> > | > | Lines: 173
> > | > | Message-ID: <B6246857-E1BC-4244-9191-C679DFBACDB3(a)microsoft.com>
> > | > | MIME-Version: 1.0
> > | > | Content-Type: text/plain;
> > | > | charset="Utf-8"
> > | > | Content-Transfer-Encoding: 7bit
> > | > | X-Newsreader: Microsoft CDO for Windows 2000
> > | > | Content-Class: urn:content-classes:message
> > | > | Importance: normal
> > | > | Priority: normal
> > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> > | > | Newsgroups: microsoft.public.windows.server.sbs
> > | > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> > | > | Path:
> > TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
> > | > | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:232169
> > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
> > | > |
> > | > | Hi Charles.
> > | > |
> > | > | im working on this issue qith Anthony.
> > | > | I am now getting the following error code:0x85030022
> > | > | The server you are synchronizing with is not an exchange server, or
> > is
> > | > | running incompatible software.
> > | > | --
> > | > | Thanks.
> > | > | Waj Shah
> > | > |
> > | > |
> > | > | ""Charles Yang [MSFT]"" wrote:
> > | > |
> > | > | > HI Anthony,
> > | > | >
> > | > | > Welcome to SBS newsgroup.
> > | > | >
> > | > | > Issue description:
> > | > | > ============
> > | > | >
> > | > | > I understand that you encountered 0x80072F17 error when sync the
> > PDA
> > | > with
> > | > | > SBS server.
> > | > | >
> > | > | > Analyzing and suggestion:
> > | > | > =============
> > | > | >
> > | > | > Generally speaking, the error might be related with certificate
> > issue,
> > | > | > before we go any further, please double confirm that you have
> > | > configured
> > | > | > your PPC correctly, please disable the SSL connection between the
> > | > Exchange
> > | > | > and PDA. Although the following setting is for Mobile 2003, you can
> > | > also
> > | > | > use it for Mobile 5.0 as test.
> > | > | >
> > | > | > As I know if you want to connect your PPC to Exchange server, by
> > | > default
> > | > | > the SSL will be disabled, so you do not need to use certificate.
> > You
> > | > can
> > | > | > refer to following section for my suggestions:
> > | > | >
> > | > | > When running CEICW, ensure to check the OMA (Outlook Mobile Access)
> > | > option
> > | > | > in the "Web Services Configuration" page, this will configure the
> > | > System to
> > | > | > allow OMA and "Server ActiveSync" access from the Internet. Note
> > that
> > | > if
> > | > | > you installed ISA on the SBS 2K3, please do run CEICW again to
> > re-allow
> > | > OMA.
> > | > | >
> > | > | > The client host machine must be configured using the SBS Set Up
> > | > Computer
> > | > | > Wizard. During the Set Up Computer Wizard, the option to install
> > | > ActiveSync
> > | > | > 3.7 must be configured as well. If this is pushed to the client
> > | > machine,
> > | > | > then there will be an option in the Start Menu called Mobile Device
> > | > | > Configuration. Then, it should be able to provision your phone or
From: ABC on 30 Dec 2005 11:12
OK - made some progress here.

I'm now getting the support code 80072efd

The server could not be reached. This can be caused by tempory network
conditions.

However I can browse from the PDA to https://mydomain/oma - although why I
can is beyond me, as I have disabled SSL required as in paper 817379

Anyone any ideas?

Thanks as always, Anthony
--
Anthony Capstick
www.instant-search.com
UK


"ABC" wrote:

> I successfully ran article 817379 regarding ActiveSync and Outlook Mobile
> Access. I also managed to get my PDA via a cradle connected to a client off
> the the SBS 2003 server sync with Exchnage Server.
>
> However now I am getting an error message back from ActiveSync 4.1 on the
> client to say "ActiveSync encountered a problem on the server" Support Code
> 85010014
>
> Any ideas how I can fix this. (I have unchecked the box that reads "This
> server requires an encrypted (SSL) connection")
>
> Thanks, Anthony
>
> --
> Anthony Capstick
> www.instant-search.com
> UK
>
>
> "ABC" wrote:
>
> > Hi Charles
> >
> > How do I disable any of the SSL connection between Exchange and PDA?
> >
> > I'm also using SSL to connect to Remote Webspace and wish to continue using
> > SSL for that.
> >
> > Thanks, Anthony
> >
> >
> > --
> > Anthony Capstick
> > www.instant-search.com
> > UK
> >
> >
> > ""Charles Yang [MSFT]"" wrote:
> >
> > > HI,
> > >
> > > Thanks for your updates.
> > >
> > > If I understand correctly, you use the SSL for OMA connection, as I know we
> > > do not support to use SSL to connect to OMA, please disable any of the SSL
> > > connection between Exchange and PDA, it should be the root cause of the
> > > issue, you need to disable the SSL connection (use basic authentication)
> > > for all the OMA related VD, please refer to the KB article I referred in my
> > > last reply, for the registry issue, it should be changed on the SBS server.
> > >
> > > Thanks for your effort here.
> > >
> > >
> > >
> > > Best regards,
> > >
> > > Charles Yang (MSFT)
> > >
> > > Microsoft CSS Online Newsgroup Support
> > >
> > > Get Secure! - www.microsoft.com/security
> > >
> > > ======================================================
> > > This newsgroup only focuses on SBS technical issues. If you have issues
> > > regarding other Microsoft products, you'd better post in the corresponding
> > > newsgroups so that they can be resolved in an efficient and timely manner.
> > > You can locate the newsgroup here:
> > > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> > >
> > > When opening a new thread via the web interface, we recommend you check the
> > > "Notify me of replies" box to receive e-mail notifications when there are
> > > any updates in your thread. When responding to posts via your newsreader,
> > > please "Reply to Group" so that others may learn and benefit from your
> > > issue.
> > >
> > > Microsoft engineers can only focus on one issue per thread. Although we
> > > provide other information for your reference, we recommend you post
> > > different incidents in different threads to keep the thread clean. In doing
> > > so, it will ensure your issues are resolved in a timely manner.
> > >
> > > For urgent issues, you may want to contact Microsoft CSS directly. Please
> > > check http://support.microsoft.com for regional support phone numbers.
> > >
> > > Any input or comments in this thread are highly appreciated.
> > > ======================================================
> > > This posting is provided "AS IS" with no warranties, and confers no rights.
> > >
> > >
> > > =====================================================
> > > When responding to posts, please "Reply to Group" via your newsreader so
> > > that others may learn and benefit from your issue.
> > > =====================================================
> > >
> > > This posting is provided "AS IS" with no warranties, and confers no rights.
> > >
> > > --------------------
> > > | Thread-Topic: Support Code 0x80072F17
> > > | thread-index: AcYMZwTjGYLiuTh0Q66v8nohukWjqw==
> > > | X-WBNR-Posting-Host: 82.68.131.206
> > > | From: =?Utf-8?B?QUJD?= <ABC(a)discussions.microsoft.com>
> > > | References: <B09A0558-677B-42AA-AD19-171E384E963C(a)microsoft.com>
> > > <lKv811dBGHA.1240(a)TK2MSFTNGXA02.phx.gbl>
> > > <B6246857-E1BC-4244-9191-C679DFBACDB3(a)microsoft.com>
> > > <NMfKdkbCGHA.3992(a)TK2MSFTNGXA02.phx.gbl>
> > > | Subject: RE: Support Code 0x80072F17
> > > | Date: Thu, 29 Dec 2005 03:00:02 -0800
> > > | Lines: 326
> > > | Message-ID: <C14F6DFB-0343-48B6-AB01-2D389D292033(a)microsoft.com>
> > > | MIME-Version: 1.0
> > > | Content-Type: text/plain;
> > > | charset="Utf-8"
> > > | Content-Transfer-Encoding: 7bit
> > > | X-Newsreader: Microsoft CDO for Windows 2000
> > > | Content-Class: urn:content-classes:message
> > > | Importance: normal
> > > | Priority: normal
> > > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> > > | Newsgroups: microsoft.public.windows.server.sbs
> > > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> > > | Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
> > > | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:232920
> > > | X-Tomcat-NG: microsoft.public.windows.server.sbs
> > > |
> > > | Dear Charles
> > > |
> > > | Thanks for your response posted on Christmas Day - hope you managed to
> > > get
> > > | some time not working.
> > > |
> > > | In answer to your questions.
> > > |
> > > | 1. Yes I can browse from the PDA to https://servername/OMA - I get the
> > > | accept cetificate dialogue screen, and I accept the certificate. I then
> > > key
> > > | in my username and password and I get the Outlook menu.
> > > |
> > > | 2. The article you refer to talks about altering the registry - is this
> > > on
> > > | the server or the PDA?
> > > |
> > > | Thanks for your help, Anthony
> > > |
> > > |
> > > |
> > > | --
> > > | Anthony Capstick
> > > | www.instant-search.com
> > > | UK
> > > |
> > > |
> > > | ""Charles Yang [MSFT]"" wrote:
> > > |
> > > | > HI,
> > > | >
> > > | >
> > > | > Thanks for updates.
> > > | >
> > > | > From your description, I understand that when you configure the PPC you
> > > | > encountered problem 0x85030022.
> > > | >
> > > | > Based on my research, I suggest you follow my steps below to check it:
> > > | >
> > > | > 1. Can you brose the OMA from your PPC? You can browse it via
> > > http://server
> > > | > name/OMA to see what is the result.
> > > | > 2. Please also follow the KB article below to check your authentication
> > > | > setting on the Exchange VD.
> > > | >
> > > | > 817739 Exchange ActiveSync and Outlook Mobile Access errors occur when
> > > SSL
> > > | > or
> > > | > http://support.microsoft.com/default.aspx?scid=KB;EN-US;817379
> > > | >
> > > | > I appreciate your time here, please post back when you are free. Thanks
> > > | > again for your effort.
> > > | >
> > > | >
> > > | >
> > > | > Best regards,
> > > | >
> > > | > Charles Yang (MSFT)
> > > | >
> > > | > Microsoft CSS Online Newsgroup Support
> > > | >
> > > | > Get Secure! - www.microsoft.com/security
> > > | >
> > > | > ======================================================
> > > | > This newsgroup only focuses on SBS technical issues. If you have issues
> > > | > regarding other Microsoft products, you'd better post in the
> > > corresponding
> > > | > newsgroups so that they can be resolved in an efficient and timely
> > > manner.
> > > | > You can locate the newsgroup here:
> > > | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
> > > | >
> > > | > When opening a new thread via the web interface, we recommend you check
> > > the
> > > | > "Notify me of replies" box to receive e-mail notifications when there
> > > are
> > > | > any updates in your thread. When responding to posts via your
> > > newsreader,
> > > | > please "Reply to Group" so that others may learn and benefit from your
> > > | > issue.
> > > | >
> > > | > Microsoft engineers can only focus on one issue per thread. Although we
> > > | > provide other information for your reference, we recommend you post
> > > | > different incidents in different threads to keep the thread clean. In
> > > doing
> > > | > so, it will ensure your issues are resolved in a timely manner.
> > > | >
> > > | > For urgent issues, you may want to contact Microsoft CSS directly.
> > > Please
> > > | > check http://support.microsoft.com for regional support phone numbers.
> > > | >
> > > | > Any input or comments in this thread are highly appreciated.
> > > | > ======================================================
> > > | > This posting is provided "AS IS" with no warranties, and confers no
> > > rights.
> > > | >
> > > | >
> > > | > =====================================================
> > > | > When responding to posts, please "Reply to Group" via your newsreader
> > > so
> > > | > that others may learn and benefit from your issue.
> > > | > =====================================================
> > > | >
> > > | > This posting is provided "AS IS" with no warranties, and confers no
> > > rights.
> > > | >
> > > | > --------------------
> > > | > | Thread-Topic: Support Code 0x80072F17
> > > | > | thread-index: AcYHskIzCAGAiBRKRaOPnFMpKrPo6w==
> > > | > | X-WBNR-Posting-Host: 82.68.131.206
> > > | > | From: =?Utf-8?B?V2Fq?= <Waj(a)discussions.microsoft.com>
> > > | > | References: <B09A0558-677B-42AA-AD19-171E384E963C(a)microsoft.com>
> > > | > <lKv811dBGHA.1240(a)TK2MSFTNGXA02.phx.gbl>
> > > | > | Subject: RE: Support Code 0x80072F17
> > > | > | Date: Fri, 23 Dec 2005 03:16:02 -0800
> > > | > | Lines: 173
> > > | > | Message-ID: <B6246857-E1BC-4244-9191-C679DFBACDB3(a)microsoft.com>
> > > | > | MIME-Version: 1.0
> > > | > | Content-Type: text/plain;
> > > | > | charset="Utf-8"
> > > | > | Content-Transfer-Encoding: 7bit
> > > | > | X-Newsreader: Microsoft CDO for Windows 2000
> > > | > | Content-Class: urn:content-classes:message
> > > | > | Importance: normal
> > > | > | Priority: normal
> > > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
> > > | > | Newsgroups: microsoft.public.windows.server.sbs
> > > | > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
> > > | > | Path:
> > > TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
> > > | > | Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:232169
> > > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
> > > | > |
> > > | > | Hi Charles.
> > > | > |
> > > | > | im working on this issue qith Anthony.
> > > | > | I am now getting the following error code:0x85030022
> > > | > | The server you are synchronizing with is not an exchange server, or
> > > is
> > > | > | running incompatible software.
> > > | > | --
> > > | > | Thanks.
> > > | > | Waj Shah
> > > | > |
> > > | > |
> > > | > | ""Charles Yang [MSFT]"" wrote:
> > > | > |
> > > | > | > HI Anthony,
> > > | > | >
> > > | > | > Welcome to SBS newsgroup.
> > > | > | >
> > > | > | > Issue description:
> > > | > | > ============
> > > | > | >
> > > | > | > I understand that you encountered 0x80072F17 error when sync the
> > > PDA
> > > | > with
> > > | > | > SBS server.
> > > | > | >
> > > | > | > Analyzing and suggestion:
> > > | > | > =============
> > > | > | >
> > > | > | > Generally speaking, the error might be related with certificate
> > > issue,
> > > | > | > before we go any further, please double confirm that you have
> > > | > configured
> > > | > | > your PPC correctly, please disable the SSL connection between the
> > > | > Exchange
> > > | > | > and PDA. Although the following setting is for Mobile 2003, you can
> > > | > also
> > > | > | > use it for Mobile 5.0 as test.
> > > | > | >
> > > | > | > As I know if you want to connect your PPC to Exchange server, by
> > > | > default
> > > | > | > the SSL will be disabled, so you do not need to use certificate.
> > > You
> > > | > can
From: "Charles Yang [MSFT]" on 2 Jan 2006 20:02
HI,

Thanks for updates.

Before we go any further, could you clarify if you have ISA installed on
the SBS server? If have, please followed the steps below:


Configure the ISA firewall client to not pick up the ActiveSync program
generated packages.

1. Open ISA Management console. Navigate to Configuration\General. Click
'Define Firewall Client Settings' in the right panel. Click 'Application
Settings' tab.

2. Click 'New'. Input 'wcescomm' in Application box. Select 'Disable' as
key. Input 1 in value box. Click 'OK' to close the dialog box.

3. Refer to Step2, Create entries for 'wcesmgr' and 'repimgr'. With these
entries configured, the ISA firewall client will not pick up the ActiveSync
initiated packages.

4. Click 'OK' to close the dialog box. Apply the settings.

5. Reboot the client computer. Try the ActiveSync again.

If the problem still the same as you last refer, it should be the
authentication issue, it must be your user account do not have permission
to do the sync, you can change for another user account to see if the
problem still exists.

I appreciate your understanding on this issue, please feel free to let me
know the results. I am also performing research on this issue.



Best regards,

Charles Yang (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

======================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.

Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
check http://support.microsoft.com for regional support phone numbers.

Any input or comments in this thread are highly appreciated.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| Thread-Topic: Support Code 0x80072F17
| thread-index: AcYNW8V/qq4GcBtTRce9hMcf/6aQpQ==
| X-WBNR-Posting-Host: 82.68.131.206
| From: =?Utf-8?B?QUJD?= <ABC(a)discussions.microsoft.com>
| References: <B09A0558-677B-42AA-AD19-171E384E963C(a)microsoft.com>
<lKv811dBGHA.1240(a)TK2MSFTNGXA02.phx.gbl>
<B6246857-E1BC-4244-9191-C679DFBACDB3(a)microsoft.com>
<NMfKdkbCGHA.3992(a)TK2MSFTNGXA02.phx.gbl>
<C14F6DFB-0343-48B6-AB01-2D389D292033(a)microsoft.com>
<wAu#THODGHA.1236(a)TK2MSFTNGXA02.phx.gbl>
<F632F6A6-ACA1-4A05-A634-CA98CCD18CD5(a)microsoft.com>
<92A18C59-4085-4A54-9CFB-AF256ABDDD66(a)microsoft.com>
| Subject: RE: Support Code 0x80072F17
| Date: Fri, 30 Dec 2005 08:12:03 -0800
| Lines: 321
| Message-ID: <742E707D-9DA7-445B-B929-6A5D3C91798C(a)microsoft.com>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
| Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windows.server.sbs:233184
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| OK - made some progress here.
|
| I'm now getting the support code 80072efd
|
| The server could not be reached. This can be caused by tempory network
| conditions.
|
| However I can browse from the PDA to https://mydomain/oma - although why
I
| can is beyond me, as I have disabled SSL required as in paper 817379
|
| Anyone any ideas?
|
| Thanks as always, Anthony
| --
| Anthony Capstick
| www.instant-search.com
| UK
|
|
| "ABC" wrote:
|
| > I successfully ran article 817379 regarding ActiveSync and Outlook
Mobile
| > Access. I also managed to get my PDA via a cradle connected to a client
off
| > the the SBS 2003 server sync with Exchnage Server.
| >
| > However now I am getting an error message back from ActiveSync 4.1 on
the
| > client to say "ActiveSync encountered a problem on the server" Support
Code
| > 85010014
| >
| > Any ideas how I can fix this. (I have unchecked the box that reads
"This
| > server requires an encrypted (SSL) connection")
| >
| > Thanks, Anthony
| >
| > --
| > Anthony Capstick
| > www.instant-search.com
| > UK
| >
| >
| > "ABC" wrote:
| >
| > > Hi Charles
| > >
| > > How do I disable any of the SSL connection between Exchange and PDA?
| > >
| > > I'm also using SSL to connect to Remote Webspace and wish to continue
using
| > > SSL for that.
| > >
| > > Thanks, Anthony
| > >
| > >
| > > --
| > > Anthony Capstick
| > > www.instant-search.com
| > > UK
| > >
| > >
| > > ""Charles Yang [MSFT]"" wrote:
| > >
| > > > HI,
| > > >
| > > > Thanks for your updates.
| > > >
| > > > If I understand correctly, you use the SSL for OMA connection, as I
know we
| > > > do not support to use SSL to connect to OMA, please disable any of
the SSL
| > > > connection between Exchange and PDA, it should be the root cause of
the
| > > > issue, you need to disable the SSL connection (use basic
authentication)
| > > > for all the OMA related VD, please refer to the KB article I
referred in my
| > > > last reply, for the registry issue, it should be changed on the SBS
server.
| > > >
| > > > Thanks for your effort here.
| > > >
| > > >
| > > >
| > > > Best regards,
| > > >
| > > > Charles Yang (MSFT)
| > > >
| > > > Microsoft CSS Online Newsgroup Support
| > > >
| > > > Get Secure! - www.microsoft.com/security
| > > >
| > > > ======================================================
| > > > This newsgroup only focuses on SBS technical issues. If you have
issues
| > > > regarding other Microsoft products, you'd better post in the
corresponding
| > > > newsgroups so that they can be resolved in an efficient and timely
manner.
| > > > You can locate the newsgroup here:
| > > > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| > > >
| > > > When opening a new thread via the web interface, we recommend you
check the
| > > > "Notify me of replies" box to receive e-mail notifications when
there are
| > > > any updates in your thread. When responding to posts via your
newsreader,
| > > > please "Reply to Group" so that others may learn and benefit from
your
| > > > issue.
| > > >
| > > > Microsoft engineers can only focus on one issue per thread.
Although we
| > > > provide other information for your reference, we recommend you post
| > > > different incidents in different threads to keep the thread clean.
In doing
| > > > so, it will ensure your issues are resolved in a timely manner.
| > > >
| > > > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > > > check http://support.microsoft.com for regional support phone
numbers.
| > > >
| > > > Any input or comments in this thread are highly appreciated.
| > > > ======================================================
| > > > This posting is provided "AS IS" with no warranties, and confers no
rights.
| > > >
| > > >
| > > > =====================================================
| > > > When responding to posts, please "Reply to Group" via your
newsreader so
| > > > that others may learn and benefit from your issue.
| > > > =====================================================
| > > >
| > > > This posting is provided "AS IS" with no warranties, and confers no
rights.
| > > >
| > > > --------------------
| > > > | Thread-Topic: Support Code 0x80072F17
| > > > | thread-index: AcYMZwTjGYLiuTh0Q66v8nohukWjqw==
| > > > | X-WBNR-Posting-Host: 82.68.131.206
| > > > | From: =?Utf-8?B?QUJD?= <ABC(a)discussions.microsoft.com>
| > > > | References: <B09A0558-677B-42AA-AD19-171E384E963C(a)microsoft.com>
| > > > <lKv811dBGHA.1240(a)TK2MSFTNGXA02.phx.gbl>
| > > > <B6246857-E1BC-4244-9191-C679DFBACDB3(a)microsoft.com>
| > > > <NMfKdkbCGHA.3992(a)TK2MSFTNGXA02.phx.gbl>
| > > > | Subject: RE: Support Code 0x80072F17
| > > > | Date: Thu, 29 Dec 2005 03:00:02 -0800
| > > > | Lines: 326
| > > > | Message-ID: <C14F6DFB-0343-48B6-AB01-2D389D292033(a)microsoft.com>
| > > > | MIME-Version: 1.0
| > > > | Content-Type: text/plain;
| > > > | charset="Utf-8"
| > > > | Content-Transfer-Encoding: 7bit
| > > > | X-Newsreader: Microsoft CDO for Windows 2000
| > > > | Content-Class: urn:content-classes:message
| > > > | Importance: normal
| > > > | Priority: normal
| > > > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > > > | Newsgroups: microsoft.public.windows.server.sbs
| > > > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| > > > | Path:
TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
| > > > | Xref: TK2MSFTNGXA02.phx.gbl
microsoft.public.windows.server.sbs:232920
| > > > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > > > |
| > > > | Dear Charles
| > > > |
| > > > | Thanks for your response posted on Christmas Day - hope you
managed to
| > > > get
| > > > | some time not working.
| > > > |
| > > > | In answer to your questions.
| > > > |
| > > > | 1. Yes I can browse from the PDA to https://servername/OMA - I
get the
| > > > | accept cetificate dialogue screen, and I accept the certificate.
I then
| > > > key
| > > > | in my username and password and I get the Outlook menu.
| > > > |
| > > > | 2. The article you refer to talks about altering the registry -
is this
| > > > on
| > > > | the server or the PDA?
| > > > |
| > > > | Thanks for your help, Anthony
| > > > |
| > > > |
| > > > |
| > > > | --
| > > > | Anthony Capstick
| > > > | www.instant-search.com
| > > > | UK
| > > > |
| > > > |
| > > > | ""Charles Yang [MSFT]"" wrote:
| > > > |
| > > > | > HI,
| > > > | >
| > > > | >
| > > > | > Thanks for updates.
| > > > | >
| > > > | > From your description, I understand that when you configure the
PPC you
| > > > | > encountered problem 0x85030022.
| > > > | >
| > > > | > Based on my research, I suggest you follow my steps below to
check it:
| > > > | >
| > > > | > 1. Can you brose the OMA from your PPC? You can browse it via
| > > > http://server
| > > > | > name/OMA to see what is the result.
| > > > | > 2. Please also follow the KB article below to check your
authentication
| > > > | > setting on the Exchange VD.
| > > > | >
| > > > | > 817739 Exchange ActiveSync and Outlook Mobile Access errors
occur when
| > > > SSL
| > > > | > or
| > > > | > http://support.microsoft.com/default.aspx?scid=KB;EN-US;817379
| > > > | >
| > > > | > I appreciate your time here, please post back when you are
free. Thanks
| > > > | > again for your effort.
| > > > | >
| > > > | >
| > > > | >
| > > > | > Best regards,
| > > > | >
| > > > | > Charles Yang (MSFT)
| > > > | >
| > > > | > Microsoft CSS Online Newsgroup Support
| > > > | >
| > > > | > Get Secure! - www.microsoft.com/security
| > > > | >
| > > > | > ======================================================
| > > > | > This newsgroup only focuses on SBS technical issues. If you
have issues
| > > > | > regarding other Microsoft products, you'd better post in the
| > > > corresponding
| > > > | > newsgroups so that they can be resolved in an efficient and
timely
| > > > manner.
| > > > | > You can locate the newsgroup here:
| > > > | >
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| > > > | >
| > > > | > When opening a new thread via the web interface, we recommend
you check
| > > > the
| > > > | > "Notify me of replies" box to receive e-mail notifications when
there
| > > > are
| > > > | > any updates in your thread. When responding to posts via your
| > > > newsreader,
| > > > | > please "Reply to Group" so that others may learn and benefit
from your
| > > > | > issue.
| > > > | >
| > > > | > Microsoft engineers can only focus on one issue per thread.
Although we
| > > > | > provide other information for your reference, we recommend you
post
| > > > | > different incidents in different threads to keep the thread
clean. In
| > > > doing
| > > > | > so, it will ensure your issues are resolved in a timely manner.
| > > > | >
| > > > | > For urgent issues, you may want to contact Microsoft CSS
directly.
| > > > Please
| > > > | > check http://support.microsoft.com for regional support phone
numbers.
| > > > | >
| > > > | > Any input or comments in this thread are highly appreciated.
| > > > | > ======================================================
| > > > | > This posting is provided "AS IS" with no warranties, and
confers no
| > > > rights.
| > > > | >
| > > > | >
| > > > | > =====================================================
| > > > | > When responding to posts, please "Reply to Group" via your
newsreader
| > > > so
| > > > | > that others may learn and benefit from your issue.
| > > > | > =====================================================
| > > > | >
| > > > | > This posting is provided "AS IS" with no warranties, and
confers no
| > > > rights.
| > > > | >
| > > > | > --------------------
| > > > | > | Thread-Topic: Support Code 0x80072F17
| > > > | > | thread-index: AcYHskIzCAGAiBRKRaOPnFMpKrPo6w==
| > > > | > | X-WBNR-Posting-Host: 82.68.131.206
| > > > | > | From: =?Utf-8?B?V2Fq?= <Waj(a)discussions.microsoft.com>
| > > > | > | References:
<B09A0558-677B-42AA-AD19-171E384E963C(a)microsoft.com>
| > > > | > <lKv811dBGHA.1240(a)TK2MSFTNGXA02.phx.gbl>
| > > > | > | Subject: RE: Support Code 0x80072F17
| > > > | > | Date: Fri, 23 Dec 2005 03:16:02 -0800
| > > > | > | Lines: 173
| > > > | > | Message-ID:
<B6246857-E1BC-4244-9191-C679DFBACDB3(a)microsoft.com>
| > > > | > | MIME-Version: 1.0
| > > > | > | Content-Type: text/plain;
| > > > | > | charset="Utf-8"
| > > > | > | Content-Transfer-Encoding: 7bit
| > > > | > | X-Newsreader: Microsoft CDO for Windows 2000
| > > > | > | Content-Class: urn:content-classes:message
| > > > | > | Importance: normal
| > > > | > | Priority: normal
| > > > | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > > > | > | Newsgroups: microsoft.public.windows.server.sbs
| > > > | > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| > > > | > | Path:
| > > > TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
| > > > | > | Xref: TK2MSFTNGXA02.phx.gbl
microsoft.public.windows.server.sbs:232169
| > > > | > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > > > | > |
| > > > | > | Hi Charles.
| > > > | > |
| > > > | > | im working on this issue qith Anthony.
| > > > | > | I am now getting the following error code:0x85030022
| > > > | > | The server you are synchronizing with is not an exchange
server, or
| > > > is
| > > > | > | running incompatible software.
| > > > | > | --
| > > > | > | Thanks.
| > > > | > | Waj Shah
| > > > | > |
| > > > | > |
| > > > | > | ""Charles Yang [MSFT]"" wrote:
| > > > | > |
| > > > | > | > HI Anthony,
| > > > | > | >
| > > > | > | > Welcome to SBS newsgroup.
| > > > | > | >
| > > > | > | > Issue description:
| > > > | > | > ============
| > > > | > | >
| > > > | > | > I understand that you encountered 0x80072F17 error when
sync the
| > > > PDA
| > > > | > with
| > > > | > | > SBS server.
| > > > | > | >
| > > > | > | > Analyzing and suggestion:
| > > > | > | > =============
| > > > | > | >
| > > > | > | > Generally speaking, the error might be related with
certificate
| > > > issue,
| > > > | > | > before we go any further, please double confirm that you
have
| > > > | > configured
| > > > | > | > your PPC correctly, please disable the SSL connection
between the
| > > > | > Exchange
| > > > | > | > and PDA. Although the following setting is for Mobile 2003,
you can
| > > > | > also
| > > > | > | > use it for Mobile 5.0 as test.
| > > > | > | >
| > > > | > | > As I know if you want to connect your PPC to Exchange
server, by
| > > > | > default
| > > > | > | > the SSL will be disabled, so you do not need to use
certificate.
| > > > You
| > > > | > can
|

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