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From: Jan Panteltje on 25 Jul 2010 14:24
On a sunny day (Fri, 23 Jul 2010 12:41:55 -0700 (PDT)) it happened Nunya
<jack_shephard(a)cox.net> wrote in
<8e349105-155e-4105-a388-8352f2e15fce(a)a4g2000prm.googlegroups.com>:

> At the consumer level, Sony is a fine example of just how
>disconnected a company can get with their customers.

Sony is a very strange company.
My experiences with Sony are ... many... and differ.
Once they tried to buy me away from the company I worked :-)
I declined, good decision in retrospect.

They are technologically very good, or can be, still make the strangest mistakes.
They cut corners in the strangest places.
The first time that really showed was when they sold trinitron PAL TVs, and,
to not have to pay the PAL license fees, they used a modified NTSC decoder.
So the sets had a color hue control, like a NTSC set at that time,
something PAL had made obsolete.
Many were sold.
In fact trinitron was an inferior color CRT too, but it was brighter,
so they pushed that, and lots of people bought it.
I had many Sony products, and most just stopped working rather soon.
I do have a Sony alarm clock radio that still runs fine...
When they announced the PS3 I wanted to buy one because it was supposed to have 2 HDMI slots, and run Linux.
When it finally appeared on the marked it had only one HDMI slot and the Linux had no access to the graphics,
so I did not buy that.
Then somebody hacked the supervisor in it some time ago, and they came with a firmware
upgrade that disabled Linus altogether,.
Nice for people who just bought it for that.
So, they *can* make great stuff, professional video stuff too, but
they screw up in a bad way indeed on some details sometimes.
Before you buy something from them, read some customer experiences for that product, plenty on the internet these days,
And that goes for any manufacturer of course.

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