"The product Id you entered is not valid" Xp x64 Pro
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From: PaulT on 13 May 2006 16:14 Hi, I've just got a new pc along with xp x64 pro oem, I've just tried installing it several times but when I come to enter the product key it comes up with a message box saying "The product Id you entered is not valid" What does this mean exactly ? I've seen some other posts and it seems the Key and Id are seperate things, I checked the piracy page at microsoft.com to verify my COA was authetic and it is, all above board, but I can't install it for love nor money, any ideas what may be wrong ? am I the only person this has ever happened to ? Any help is much appreciated as I've a PC doing nothing and I'm losing my mind. Regards.
From: Charlie Russel - MVP on 13 May 2006 16:24 You need to go to the source of your copy of XP x64 and the new PC. They'll be able to make sure that they've given you both the right media and the right key for your product. There are different product ID's for different versions of the product, and if the two aren't matched, you'll get this message. -- Charlie. http://msmvps.com/xperts64 PaulT wrote: > Hi, > I've just got a new pc along with xp x64 pro oem, I've just tried > installing it several times but when I come to enter the product key it > comes up with a message box saying "The product Id you entered is not > valid" What does this mean exactly ? I've seen some other posts and it > seems the Key and Id are seperate things, I checked the piracy page at > microsoft.com to verify my COA was authetic and it is, all above board, > but I can't install it for love nor money, any ideas what may be wrong ? > am I the only person this has ever happened to ? > > Any help is much appreciated as I've a PC doing nothing and I'm losing my > mind. > > Regards.
From: PaulT on 13 May 2006 16:35 Hi, Ok I'll do that, although I'm not sure what the supplier can do (apart from send me another) as it was shrink wrapped so COA/CD were together. Although it seems no matter what I put in for the product key it will give the same error. "Charlie Russel - MVP" wrote: > You need to go to the source of your copy of XP x64 and the new PC. They'll > be able to make sure that they've given you both the right media and the > right key for your product. > > There are different product ID's for different versions of the product, and > if the two aren't matched, you'll get this message.
From: Jupiter Jones [MVP] on 13 May 2006 16:36 Paul; Are you using the Product Key that came with that CD? There are different types of each and they are not compatible. Look very closely, S-5, O-0. G-6 and others look alike. Have someone else try, sometimes another set of eyes and fingers can get it right. Otherwise contact the seller. -- Jupiter Jones [MVP] http://www3.telus.net/dandemar http://www.dts-l.org "PaulT" <PaulT(a)discussions.microsoft.com> wrote in message news:D4A6F066-D4E6-4464-80B5-2AAE1069516E(a)microsoft.com... > Hi, > I've just got a new pc along with xp x64 pro oem, I've just tried > installing > it several times but when I come to enter the product key it comes up with > a > message box saying "The product Id you entered is not valid" What does > this > mean exactly ? I've seen some other posts and it seems the Key and Id are > seperate things, I checked the piracy page at microsoft.com to verify my > COA > was authetic and it is, all above board, but I can't install it for love > nor > money, any ideas what may be wrong ? am I the only person this has ever > happened to ? > > Any help is much appreciated as I've a PC doing nothing and I'm losing my > mind. > > Regards.
From: PaulT on 13 May 2006 16:49
Hi, yes I trippled checked, got the wife to check etc, I've searched the internet and saw the G-6, Q-O's etc, however it's oddball that it just doesnt say invalid key no matter what I put, it's always invalid Id, the hologram cd says OEM to be supplied with new computers only, as does the front of the dvd style casing, and the COA also says windows professional x64 OEM so :) I've mailed the shop I got it from but won't be Monday before I hear back so, I think I'm Mr Unlucky or something. "Jupiter Jones [MVP]" wrote: > Paul; > Are you using the Product Key that came with that CD? > There are different types of each and they are not compatible. > > Look very closely, S-5, O-0. G-6 and others look alike. > Have someone else try, sometimes another set of eyes and fingers can get it > right. > > Otherwise contact the seller. |