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From: JCO on 2 Feb 2010 18:13 I've noticed for the past 2-3 months, that my Quicken 2010 is not downloading transactions from my bank, Credit Cards & so forth. When I do an update, it appears to be getting the data, then turns up with no transactions. Any idea?
From: Bob Wang on 3 Feb 2010 16:27 I've noticed that Quicken 2010 H&B does that with EWC for NASA FCU, and Direct Connect for one of my Citi Business MasterCards. I don't know of a solution, my workaround is just to download NASA via Web Connect, and manually enter Citi.
From: JCO on 3 Feb 2010 21:25 That sucks! My Discover always downloaded okay before and it no longer works either. I wonder if reinstalling Quicken can fix the issues. I will try. "Bob Wang" <BobWangBlog(a)Gmail.com> wrote in message news:hkcpok$jvv$1(a)news.eternal-september.org... > I've noticed that Quicken 2010 H&B does that with EWC for NASA FCU, and > Direct Connect for one of my Citi Business MasterCards. > I don't know of a solution, my workaround is just to download NASA via Web > Connect, and manually enter Citi. >
From: Gary E. Ansok on 4 Feb 2010 00:36 In article <hkdb67$t6j$1(a)speranza.aioe.org>, JCO <someone(a)somewhere.com> wrote: >That sucks! My Discover always downloaded okay before and it no longer >works either. I wonder if reinstalling Quicken can fix the issues. I will >try. > >"Bob Wang" <BobWangBlog(a)Gmail.com> wrote in message >news:hkcpok$jvv$1(a)news.eternal-september.org... >> I've noticed that Quicken 2010 H&B does that with EWC for NASA FCU, and >> Direct Connect for one of my Citi Business MasterCards. >> I don't know of a solution, my workaround is just to download NASA via Web >> Connect, and manually enter Citi. >> If the account just isn't downloading (as opposed to trying to download and getting an error), then one thing to check is to go into the Schedule Updates window and verify that those accounts are checked in the list of downloads. I've found that an account stops downloading, and when I go to Schedule Updates that account isn't checked (and I couldn't figure out why). Making sure all the accounts are checked fixes the problem. Gary Ansok -- Customer: "There are smoke and flames coming from my computer." Tech Support: "Uh, hang up, unplug the computer from the wall, and call the local fire department." Customer: "No, I need to know how to do a backup. Fastest possible method."
From: JCO on 4 Feb 2010 16:54
Thanks but that's not what's happening. 1. All things are checked properly. 2. Every download appears to be downloading during an update... that is, you see a progress bar (type) indicating that something is happening (downloading transactions). 3. Then I get the results as if there were no transactions to download. No Errors Messages. This is why it's taken me 3-months to discover the issue... because it simply appears to the user that there are no transactions to download. I'm re-installing the product now. "Gary E. Ansok" <ansok(a)alumni.caltech.edu> wrote in message news:hkdmdh$2hd$1(a)naig.caltech.edu... > In article <hkdb67$t6j$1(a)speranza.aioe.org>, JCO <someone(a)somewhere.com> > wrote: >>That sucks! My Discover always downloaded okay before and it no longer >>works either. I wonder if reinstalling Quicken can fix the issues. I >>will >>try. >> >>"Bob Wang" <BobWangBlog(a)Gmail.com> wrote in message >>news:hkcpok$jvv$1(a)news.eternal-september.org... >>> I've noticed that Quicken 2010 H&B does that with EWC for NASA FCU, and >>> Direct Connect for one of my Citi Business MasterCards. >>> I don't know of a solution, my workaround is just to download NASA via >>> Web >>> Connect, and manually enter Citi. >>> > > If the account just isn't downloading (as opposed to trying to download > and getting an error), then one thing to check is to go into the Schedule > Updates window and verify that those accounts are checked in the list > of downloads. > > I've found that an account stops downloading, and when I go to Schedule > Updates that account isn't checked (and I couldn't figure out why). > Making sure all the accounts are checked fixes the problem. > > Gary Ansok > -- > Customer: "There are smoke and flames coming from my computer." > Tech Support: "Uh, hang up, unplug the computer from the wall, > and call the local fire department." > Customer: "No, I need to know how to do a backup. Fastest possible > method." |