Troubleshooting client VPN : Urgent
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From: Brian Williams on 24 Feb 2006 09:29 Hello, Urgent as my client is leaving the country tomorrow morning and needs this system. I have a client laptop run XP Pro SP2, we use the SonicWall group VPN, and have two other laptops using the same SonicWall group VPN software. I can connect, my SonicWall adapter gets a SBSserver.local suffic then gets a local IP address. I can ping the server, and from the server I can ping the client. When I try to access network files and/or open Outlook it tries and then fails. I have to specific entries in the client Event Viewer (but now log or errors on the server event viewer). Event Type: Warning Event Source: DnsApi Event Category: None Event ID: 11194 Date: 2/24/2006 Time: 5:38:00 AM User: N/A Computer: WKS10 Description: The system failed to update and remove host (A) resource records (RRs) for network adapter with settings: Adapter Name : {BA58CAE7-C7D9-41F2-BCB4-E5ACD15B2833} Host Name : wks10 Primary Domain Suffix : SBSserver.local DNS server list : 192.168.1.10 Sent update to server : 192.1.1.1 IP Address(es) : 192.168.1.28 The reason for this failure is because the DNS server sent the update either (a) does not support the DNS dynamic update protocol, or (b) the authoritative zone for the DNS domain name specified in these A RRs does not currently accept DNS dynamic updates. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: b4 05 00 00 ´... Event Type: Warning Event Source: W32Time Event Category: None Event ID: 18 Date: 2/24/2006 Time: 5:37:53 AM User: N/A Computer: WKS10 Description: The time provider NtpClient failed to establish a trust relationship between this computer and the SBSserver.local domain in order to securely synchronize time. NtpClient will try again in 15 minutes. The error was: The trust relationship between this workstation and the primary domain failed. (0x800706FD) For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
From: "Crina Li" on 26 Feb 2006 22:40 Hi Williams, Thank you for posting in SBS newsgroup. I am sorry for the delayed response due to weekend. Please understand that the newsgroups are staffed weekdays by Microsoft Support professionals to answer your systems and applications questions. Your understanding is greatly appreciated! From the description, I understand the issue to be: you can not access network resource and outlook when you create VPN using the SonicWall group VPN. If I have misunderstood your concerns, please do not hesitate to let me know. To narrow down the problem, would you please help me collect the following information? 1. Check if the Windows XP client is pointing to the SBS 2003 server as its ONLY DNS server 2. Can the other 2 laptops connect to SBS using the same VPN software? 3. Is everything OK if you manually create a VPN connection to the SBS server? To do so, see: 305550How to configure a VPN connection to your corporate network in Windows XP Professional http://support.microsoft.com/default.aspx?scid=kb;EN-US;305550 314076 How to configure a connection to a virtual private network (VPN) in http://support.microsoft.com/?id=314076 4. Get the IPCONFIG /ALL results when Creating VPN on the laptop and SBS. 5. Make sure that you have selected Enable NetBIOS over TCP/IP and the Computer Browser service on problematic computer and SBS as following: 1) Right click My Network Places and select Properties. 2) Right click Local Area Connection (client computer)/Network Connection (server) and select Properties. 3) Click Internet Protocol (TCP/IP) and high light it. Click Properties. 4) On the General tab, click Advanced. Go to WINS tab. 5) Make sure that you select Enable NetBIOS over TCP/IP. 6) Click OK twice and close all the windows. For detailed information, please refer to the following KB article: 827603 Remote users cannot see a Windows Small Business Server 2003 computer in http://support.microsoft.com/?id=827603 318030 You cannot access shared files and folders or browse computers in the http://support.microsoft.com/?id=318030 6. Please disable ICF in your problematic computer. To do so: 1) Click Start, and then click My Network Places. 2) Under Network Tasks, click View Network Connections. 3) Right-click the connection that you use for the Internet, and then click Properties. 4) Click the Advanced tab. 5) Click to clear the "Protect my computer and network by limiting or preventing access to this computer from the Internet" check box. For detailed information, please refer to the following KB article: 298804 Internet firewalls can prevent browsing and file sharing http://support.microsoft.com/?id=298804 Also I recommend you follow the steps below to configure VPN access on an SBS environment: 1. Run CEICW, follow the wizard and select Enable firewall and then make sure Virtual Private Networking (VPN) is selected in the Services Configuration page. And make sure you have typed the public FQDN of the SBS server on the Web Server Certificate page. 2. Run Remote Access Wizard in Server Management\Internet and E-mail\Configure Remote Access, and select VPN access in the Remote Access Method page. After finishing this wizard, RRAS is configured to allow inbound VPN access, and it can assign IP addresses to the VPN clients by using DHCP. Note: When we run the remote access wizard to set up the VPN service, we need to input the public IP address or the public FQDN of the SBS server. We need to make sure that the address can be accessed from the internet. 3. On the VPN client, go to https://publicFQDN/remote, clear I'm using a public or shared computer, log in and download Connection Manager. 4. Install Connection Manager on the VPN client. 5. Is there a hardware router installed in front of the SBS server? If so, ensure that the port forwarding for TCP 1723 and GRE port (protocol number 47) are opened. PPTP VPN is negotiating a connection on TCP port 1723 and send data to and from the PPTP server using the GRE protocol (IP Protocol 47, 0x2F if you are looking in Network Monitor). You should open port 1723 on the router and also make sure IP Protocol 47 is allowed. Please do not hesitate to let me know if you have any further concerns. I appreciate your time and look forward to hearing from you. Best regards, Crina Li (MSFT) Microsoft CSS Online Newsgroup Support Get Secure! - www.microsoft.com/security ===================================================== This newsgroup only focuses on SBS technical issues. If you have issues regarding other Microsoft products, you'd better post in the corresponding newsgroups so that they can be resolved in an efficient and timely manner. You can locate the newsgroup here: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx When opening a new thread via the web interface, we recommend you check the "Notify me of replies" box to receive e-mail notifications when there are any updates in your thread. When responding to posts via your newsreader, please "Reply to Group" so that others may learn and benefit from your issue. Microsoft engineers can only focus on one issue per thread. Although we provide other information for your reference, we recommend you post different incidents in different threads to keep the thread clean. In doing so, it will ensure your issues are resolved in a timely manner. For urgent issues, you may want to contact Microsoft CSS directly. Please check http://support.microsoft.com for regional support phone numbers. Any input or comments in this thread are highly appreciated. ===================================================== This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- | Thread-Topic: Troubleshooting client VPN : Urgent || From: "=?Utf-8?B?QnJpYW4gV2lsbGlhbXM=?=" <BrianWilliams(a)discussions.microsoft.com> | Subject: Troubleshooting client VPN : Urgent | Date: Fri, 24 Feb 2006 06:29:28 -0800 | | Newsgroups: microsoft.public.windows.server.sbs | | | Hello, | | Urgent as my client is leaving the country tomorrow morning and needs this | system. | | I have a client laptop run XP Pro SP2, we use the SonicWall group VPN, and | have two other laptops using the same SonicWall group VPN software. | | I can connect, my SonicWall adapter gets a SBSserver.local suffic then gets | a local IP address. I can ping the server, and from the server I can ping the | client. | | When I try to access network files and/or open Outlook it tries and then | fails. I have to specific entries in the client Event Viewer (but now log or | errors on the server event viewer). | | Event Type: Warning | Event Source: DnsApi | Event Category: None | Event ID: 11194 | Date: 2/24/2006 | Time: 5:38:00 AM | User: N/A | Computer: WKS10 | Description: | The system failed to update and remove host (A) resource records (RRs) for | network adapter | with settings: | | Adapter Name : {BA58CAE7-C7D9-41F2-BCB4-E5ACD15B2833} | Host Name : wks10 | Primary Domain Suffix : SBSserver.local | DNS server list : | 192.168.1.10 | Sent update to server : 192.1.1.1 | IP Address(es) : | 192.168.1.28 | | The reason for this failure is because the DNS server sent the update | either (a) does not support the DNS dynamic update protocol, or (b) the | authoritative zone for the DNS domain name specified in these A RRs does not | currently accept DNS dynamic updates. | | For more information, see Help and Support Center at | http://go.microsoft.com/fwlink/events.asp. | Data: | 0000: b4 05 00 00 ´... | | Event Type: Warning | Event Source: W32Time | Event Category: None | Event ID: 18 | Date: 2/24/2006 | Time: 5:37:53 AM | User: N/A | Computer: WKS10 | Description: | The time provider NtpClient failed to establish a trust relationship between | this computer and the SBSserver.local domain in order to securely synchronize | time. NtpClient will try again in 15 minutes. The error was: The trust | relationship between this workstation and the primary domain failed. | (0x800706FD) | | For more information, see Help and Support Center at | http://go.microsoft.com/fwlink/events.asp. | | |
From: Brian Williams on 27 Feb 2006 09:15 Thank you for the response. I took the laptop to the office and plugged it in to LAN directly, it took about 3 or 4 minutes to finally log in, then after logging once I was able to go offsite and access the network again via the Sonicwall VPN. I'm not sure what it was, a Global Policy Update (although I'm not aware of any changes we've made to the netork)? Thanks, Brian ""Crina Li"" wrote: > Hi Williams, > > Thank you for posting in SBS newsgroup. > > I am sorry for the delayed response due to weekend. Please understand that > the newsgroups are staffed weekdays by Microsoft Support professionals to > answer your systems and applications questions. Your understanding is > greatly appreciated! > > From the description, I understand the issue to be: you can not access > network resource and outlook when you create VPN using the SonicWall group > VPN. If I have misunderstood your concerns, please do not hesitate to let > me know. > > To narrow down the problem, would you please help me collect the following > information? > > 1. Check if the Windows XP client is pointing to the SBS 2003 server as its > ONLY DNS server > 2. Can the other 2 laptops connect to SBS using the same VPN software? > 3. Is everything OK if you manually create a VPN connection to the SBS > server? To do so, see: > > 305550How to configure a VPN connection to your corporate network in > Windows XP Professional > http://support.microsoft.com/default.aspx?scid=kb;EN-US;305550 > > 314076 How to configure a connection to a virtual private network (VPN) in > http://support.microsoft.com/?id=314076 > > 4. Get the IPCONFIG /ALL results when Creating VPN on the laptop and SBS. > 5. Make sure that you have selected Enable NetBIOS over TCP/IP and the > Computer Browser service on problematic computer and SBS as following: > > 1) Right click My Network Places and select Properties. > 2) Right click Local Area Connection (client computer)/Network Connection > (server) and select Properties. > 3) Click Internet Protocol (TCP/IP) and high light it. Click Properties. > 4) On the General tab, click Advanced. Go to WINS tab. > 5) Make sure that you select Enable NetBIOS over TCP/IP. > 6) Click OK twice and close all the windows. > > For detailed information, please refer to the following KB article: > > 827603 Remote users cannot see a Windows Small Business Server 2003 > computer in > http://support.microsoft.com/?id=827603 > > 318030 You cannot access shared files and folders or browse computers in > the > http://support.microsoft.com/?id=318030 > > 6. Please disable ICF in your problematic computer. To do so: > > 1) Click Start, and then click My Network Places. > 2) Under Network Tasks, click View Network Connections. > 3) Right-click the connection that you use for the Internet, and then click > Properties. > 4) Click the Advanced tab. > 5) Click to clear the "Protect my computer and network by limiting or > preventing access to this computer from the Internet" check box. > > For detailed information, please refer to the following KB article: > > 298804 Internet firewalls can prevent browsing and file sharing > http://support.microsoft.com/?id=298804 > > Also I recommend you follow the steps below to configure VPN access on an > SBS environment: > > 1. Run CEICW, follow the wizard and select Enable firewall and then make > sure Virtual Private Networking (VPN) is selected in the Services > Configuration page. And make sure you have typed the public FQDN of the SBS > server on the Web Server Certificate page. > 2. Run Remote Access Wizard in Server Management\Internet and > E-mail\Configure Remote Access, and select VPN access in the Remote Access > Method page. After finishing this wizard, RRAS is configured to allow > inbound VPN access, and it can assign IP addresses to the VPN clients by > using DHCP. > > Note: When we run the remote access wizard to set up the VPN service, we > need to input the public IP address or the public FQDN of the SBS server. > We need to make sure that the address can be accessed from the internet. > > 3. On the VPN client, go to https://publicFQDN/remote, clear I'm using a > public or shared computer, log in and download Connection Manager. > 4. Install Connection Manager on the VPN client. > 5. Is there a hardware router installed in front of the SBS server? If so, > ensure that the port forwarding for TCP 1723 and GRE port (protocol number > 47) are opened. PPTP VPN is negotiating a connection on TCP port 1723 and > send data to and from the PPTP server using the GRE protocol (IP Protocol > 47, 0x2F if you are looking in Network Monitor). You should open port 1723 > on the router and also make sure IP Protocol 47 is allowed. > > Please do not hesitate to let me know if you have any further concerns. > > I appreciate your time and look forward to hearing from you. > > Best regards, > > Crina Li (MSFT) > > Microsoft CSS Online Newsgroup Support > > Get Secure! - www.microsoft.com/security > > ===================================================== > This newsgroup only focuses on SBS technical issues. If you have issues > regarding other Microsoft products, you'd better post in the corresponding > newsgroups so that they can be resolved in an efficient and timely manner. > You can locate the newsgroup here: > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx > > When opening a new thread via the web interface, we recommend you check the > "Notify me of replies" box to receive e-mail notifications when there are > any updates in your thread. When responding to posts via your newsreader, > please "Reply to Group" so that others may learn and benefit from your > issue. > > Microsoft engineers can only focus on one issue per thread. Although we > provide other information for your reference, we recommend you post > different incidents in different threads to keep the thread clean. In doing > so, it will ensure your issues are resolved in a timely manner. > > For urgent issues, you may want to contact Microsoft CSS directly. Please > check http://support.microsoft.com for regional support phone numbers. > > Any input or comments in this thread are highly appreciated. > > ===================================================== > > This posting is provided "AS IS" with no warranties, and confers no rights. > -------------------- > | Thread-Topic: Troubleshooting client VPN : Urgent > || From: "=?Utf-8?B?QnJpYW4gV2lsbGlhbXM=?=" > <BrianWilliams(a)discussions.microsoft.com> > | Subject: Troubleshooting client VPN : Urgent > | Date: Fri, 24 Feb 2006 06:29:28 -0800 > | | Newsgroups: microsoft.public.windows.server.sbs > | | > | Hello, > | > | Urgent as my client is leaving the country tomorrow morning and needs > this > | system. > | > | I have a client laptop run XP Pro SP2, we use the SonicWall group VPN, > and > | have two other laptops using the same SonicWall group VPN software. > | > | I can connect, my SonicWall adapter gets a SBSserver.local suffic then > gets > | a local IP address. I can ping the server, and from the server I can ping > the > | client. > | > | When I try to access network files and/or open Outlook it tries and then > | fails. I have to specific entries in the client Event Viewer (but now log > or > | errors on the server event viewer). > | > | Event Type: Warning > | Event Source: DnsApi > | Event Category: None > | Event ID: 11194 > | Date: 2/24/2006 > | Time: 5:38:00 AM > | User: N/A > | Computer: WKS10 > | Description: > | The system failed to update and remove host (A) resource records (RRs) > for > | network adapter > | with settings: > | > | Adapter Name : {BA58CAE7-C7D9-41F2-BCB4-E5ACD15B2833} > | Host Name : wks10 > | Primary Domain Suffix : SBSserver.local > | DNS server list : > | 192.168.1.10 > | Sent update to server : 192.1.1.1 > | IP Address(es) : > | 192.168.1.28 > | > | The reason for this failure is because the DNS server sent the update > | either (a) does not support the DNS dynamic update protocol, or (b) the > | authoritative zone for the DNS domain name specified in these A RRs does > not > | currently accept DNS dynamic updates. > | > | For more information, see Help and Support Center at > | http://go.microsoft.com/fwlink/events.asp. > | Data: > | 0000: b4 05 00 00 ´... > | > | Event Type: Warning > | Event Source: W32Time > | Event Category: None > | Event ID: 18 > | Date: 2/24/2006 > | Time: 5:37:53 AM > | User: N/A > | Computer: WKS10 > | Description: > | The time provider NtpClient failed to establish a trust relationship > between > | this computer and the SBSserver.local domain in order to securely > synchronize > | time. NtpClient will try again in 15 minutes. The error was: The trust > | relationship between this workstation and the primary domain failed. > | (0x800706FD) > | > | For more information, see Help and Support Center at > | http://go.microsoft.com/fwlink/events.asp. > | > | > | > >
From: "Crina Li" on 28 Feb 2006 03:41 Hi Brian, Thanks for your update. Because the issue has disappeared, I think it may be more difficult to find the root cause. The issue may be caused by the name resolution. The network setting of laptop will be reconfigured by SBS when it is put in the LAN of SBS. The DNS setting will be saved in the cache on laptop and it will work even if you go offsite. Thanks for your time and I look forward to hearing from you. Best regards, Crina Li (MSFT) Microsoft CSS Online Newsgroup Support Get Secure! - www.microsoft.com/security ===================================================== This newsgroup only focuses on SBS technical issues. If you have issues regarding other Microsoft products, you'd better post in the corresponding newsgroups so that they can be resolved in an efficient and timely manner. You can locate the newsgroup here: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx When opening a new thread via the web interface, we recommend you check the "Notify me of replies" box to receive e-mail notifications when there are any updates in your thread. When responding to posts via your newsreader, please "Reply to Group" so that others may learn and benefit from your issue. Microsoft engineers can only focus on one issue per thread. Although we provide other information for your reference, we recommend you post different incidents in different threads to keep the thread clean. In doing so, it will ensure your issues are resolved in a timely manner. For urgent issues, you may want to contact Microsoft CSS directly. Please check http://support.microsoft.com for regional support phone numbers. Any input or comments in this thread are highly appreciated. ===================================================== This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- | Thread-Topic: Troubleshooting client VPN : Urgent | thread-index: AcY7qEQoQR+xOGWoSTyK1dfpJ6lHtQ== | X-WBNR-Posting-Host: 69.30.99.174 | From: "=?Utf-8?B?QnJpYW4gV2lsbGlhbXM=?=" <BrianWilliams(a)discussions.microsoft.com> | References: <D69B1732-7586-4E82-AA7C-8FAB7AE479DB(a)microsoft.com> <KaCzQ#0OGHA.768(a)TK2MSFTNGXA01.phx.gbl> | Subject: RE: Troubleshooting client VPN : Urgent | Date: Mon, 27 Feb 2006 06:15:31 -0800 | Lines: 233 | Message-ID: <D6AA659A-473D-4550-939E-F5A281AE50CF(a)microsoft.com> | MIME-Version: 1.0 | Content-Type: text/plain; | charset="Utf-8" | Content-Transfer-Encoding: 8bit | X-Newsreader: Microsoft CDO for Windows 2000 | Content-Class: urn:content-classes:message | Importance: normal | Priority: normal | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0 | Newsgroups: microsoft.public.windows.server.sbs | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250 | Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.server.sbs:247788 | X-Tomcat-NG: microsoft.public.windows.server.sbs | | Thank you for the response. | | I took the laptop to the office and plugged it in to LAN directly, it took | about 3 or 4 minutes to finally log in, then after logging once I was able to | go offsite and access the network again via the Sonicwall VPN. | | I'm not sure what it was, a Global Policy Update (although I'm not aware of | any changes we've made to the netork)? | | Thanks, | Brian | | ""Crina Li"" wrote: | | > Hi Williams, | > | > Thank you for posting in SBS newsgroup. | > | > I am sorry for the delayed response due to weekend. Please understand that | > the newsgroups are staffed weekdays by Microsoft Support professionals to | > answer your systems and applications questions. Your understanding is | > greatly appreciated! | > | > From the description, I understand the issue to be: you can not access | > network resource and outlook when you create VPN using the SonicWall group | > VPN. If I have misunderstood your concerns, please do not hesitate to let | > me know. | > | > To narrow down the problem, would you please help me collect the following | > information? | > | > 1. Check if the Windows XP client is pointing to the SBS 2003 server as its | > ONLY DNS server | > 2. Can the other 2 laptops connect to SBS using the same VPN software? | > 3. Is everything OK if you manually create a VPN connection to the SBS | > server? To do so, see: | > | > 305550How to configure a VPN connection to your corporate network in | > Windows XP Professional | > http://support.microsoft.com/default.aspx?scid=kb;EN-US;305550 | > | > 314076 How to configure a connection to a virtual private network (VPN) in | > http://support.microsoft.com/?id=314076 | > | > 4. Get the IPCONFIG /ALL results when Creating VPN on the laptop and SBS. | > 5. Make sure that you have selected Enable NetBIOS over TCP/IP and the | > Computer Browser service on problematic computer and SBS as following: | > | > 1) Right click My Network Places and select Properties. | > 2) Right click Local Area Connection (client computer)/Network Connection | > (server) and select Properties. | > 3) Click Internet Protocol (TCP/IP) and high light it. Click Properties. | > 4) On the General tab, click Advanced. Go to WINS tab. | > 5) Make sure that you select Enable NetBIOS over TCP/IP. | > 6) Click OK twice and close all the windows. | > | > For detailed information, please refer to the following KB article: | > | > 827603 Remote users cannot see a Windows Small Business Server 2003 | > computer in | > http://support.microsoft.com/?id=827603 | > | > 318030 You cannot access shared files and folders or browse computers in | > the | > http://support.microsoft.com/?id=318030 | > | > 6. Please disable ICF in your problematic computer. To do so: | > | > 1) Click Start, and then click My Network Places. | > 2) Under Network Tasks, click View Network Connections. | > 3) Right-click the connection that you use for the Internet, and then click | > Properties. | > 4) Click the Advanced tab. | > 5) Click to clear the "Protect my computer and network by limiting or | > preventing access to this computer from the Internet" check box. | > | > For detailed information, please refer to the following KB article: | > | > 298804 Internet firewalls can prevent browsing and file sharing | > http://support.microsoft.com/?id=298804 | > | > Also I recommend you follow the steps below to configure VPN access on an | > SBS environment: | > | > 1. Run CEICW, follow the wizard and select Enable firewall and then make | > sure Virtual Private Networking (VPN) is selected in the Services | > Configuration page. And make sure you have typed the public FQDN of the SBS | > server on the Web Server Certificate page. | > 2. Run Remote Access Wizard in Server Management\Internet and | > E-mail\Configure Remote Access, and select VPN access in the Remote Access | > Method page. After finishing this wizard, RRAS is configured to allow | > inbound VPN access, and it can assign IP addresses to the VPN clients by | > using DHCP. | > | > Note: When we run the remote access wizard to set up the VPN service, we | > need to input the public IP address or the public FQDN of the SBS server. | > We need to make sure that the address can be accessed from the internet. | > | > 3. On the VPN client, go to https://publicFQDN/remote, clear I'm using a | > public or shared computer, log in and download Connection Manager. | > 4. Install Connection Manager on the VPN client. | > 5. Is there a hardware router installed in front of the SBS server? If so, | > ensure that the port forwarding for TCP 1723 and GRE port (protocol number | > 47) are opened. PPTP VPN is negotiating a connection on TCP port 1723 and | > send data to and from the PPTP server using the GRE protocol (IP Protocol | > 47, 0x2F if you are looking in Network Monitor). You should open port 1723 | > on the router and also make sure IP Protocol 47 is allowed. | > | > Please do not hesitate to let me know if you have any further concerns. | > | > I appreciate your time and look forward to hearing from you. | > | > Best regards, | > | > Crina Li (MSFT) | > | > Microsoft CSS Online Newsgroup Support | > | > Get Secure! - www.microsoft.com/security | > | > ===================================================== | > This newsgroup only focuses on SBS technical issues. If you have issues | > regarding other Microsoft products, you'd better post in the corresponding | > newsgroups so that they can be resolved in an efficient and timely manner. | > You can locate the newsgroup here: | > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx | > | > When opening a new thread via the web interface, we recommend you check the | > "Notify me of replies" box to receive e-mail notifications when there are | > any updates in your thread. When responding to posts via your newsreader, | > please "Reply to Group" so that others may learn and benefit from your | > issue. | > | > Microsoft engineers can only focus on one issue per thread. Although we | > provide other information for your reference, we recommend you post | > different incidents in different threads to keep the thread clean. In doing | > so, it will ensure your issues are resolved in a timely manner. | > | > For urgent issues, you may want to contact Microsoft CSS directly. Please | > check http://support.microsoft.com for regional support phone numbers. | > | > Any input or comments in this thread are highly appreciated. | > | > ===================================================== | > | > This posting is provided "AS IS" with no warranties, and confers no rights. | > -------------------- | > | Thread-Topic: Troubleshooting client VPN : Urgent | > || From: "=?Utf-8?B?QnJpYW4gV2lsbGlhbXM=?=" | > <BrianWilliams(a)discussions.microsoft.com> | > | Subject: Troubleshooting client VPN : Urgent | > | Date: Fri, 24 Feb 2006 06:29:28 -0800 | > | | Newsgroups: microsoft.public.windows.server.sbs | > | | | > | Hello, | > | | > | Urgent as my client is leaving the country tomorrow morning and needs | > this | > | system. | > | | > | I have a client laptop run XP Pro SP2, we use the SonicWall group VPN, | > and | > | have two other laptops using the same SonicWall group VPN software. | > | | > | I can connect, my SonicWall adapter gets a SBSserver.local suffic then | > gets | > | a local IP address. I can ping the server, and from the server I can ping | > the | > | client. | > | | > | When I try to access network files and/or open Outlook it tries and then | > | fails. I have to specific entries in the client Event Viewer (but now log | > or | > | errors on the server event viewer). | > | | > | Event Type: Warning | > | Event Source: DnsApi | > | Event Category: None | > | Event ID: 11194 | > | Date: 2/24/2006 | > | Time: 5:38:00 AM | > | User: N/A | > | Computer: WKS10 | > | Description: | > | The system failed to update and remove host (A) resource records (RRs) | > for | > | network adapter | > | with settings: | > | | > | Adapter Name : {BA58CAE7-C7D9-41F2-BCB4-E5ACD15B2833} | > | Host Name : wks10 | > | Primary Domain Suffix : SBSserver.local | > | DNS server list : | > | 192.168.1.10 | > | Sent update to server : 192.1.1.1 | > | IP Address(es) : | > | 192.168.1.28 | > | | > | The reason for this failure is because the DNS server sent the update | > | either (a) does not support the DNS dynamic update protocol, or (b) the | > | authoritative zone for the DNS domain name specified in these A RRs does | > not | > | currently accept DNS dynamic updates. | > | | > | For more information, see Help and Support Center at | > | http://go.microsoft.com/fwlink/events.asp. | > | Data: | > | 0000: b4 05 00 00 ´... | > | | > | Event Type: Warning | > | Event Source: W32Time | > | Event Category: None | > | Event ID: 18 | > | Date: 2/24/2006 | > | Time: 5:37:53 AM | > | User: N/A | > | Computer: WKS10 | > | Description: | > | The time provider NtpClient failed to establish a trust relationship | > between | > | this computer and the SBSserver.local domain in order to securely | > synchronize | > | time. NtpClient will try again in 15 minutes. The error was: The trust | > | relationship between this workstation and the primary domain failed. | > | (0x800706FD) | > | | > | For more information, see Help and Support Center at | > | http://go.microsoft.com/fwlink/events.asp. | > | | > | | > | | > | > |
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