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From: The Older Gentleman on 25 Mar 2010 15:26
My wife's bank wants her to download Trusteer Rapport to improve her
online banking security.

As we're 100% Mac in this household, I think the risks are already
minimal, but before doing what the bank wants I thought I'd ask here.

Any bugs? Problems? Nasties? And is it actually worth doing?

TIA


--
BMW K1100LT Ducati 750SS Honda CB400F Triumph Street Triple
Suzuki TS250ER GN250 Damn, back to six bikes!
Try Googling before asking a damn silly question.
chateau dot murray at idnet dot com
From: Jaimie Vandenbergh on 25 Mar 2010 15:31
On Thu, 25 Mar 2010 19:26:27 +0000, totallydeadmailbox(a)yahoo.co.uk
(The Older Gentleman) wrote:

>My wife's bank wants her to download Trusteer Rapport to improve her
>online banking security.
>
>As we're 100% Mac in this household, I think the risks are already
>minimal, but before doing what the bank wants I thought I'd ask here.
>
>Any bugs? Problems? Nasties? And is it actually worth doing?

Bogged a friend's Mini down so much it took me ages to get it sorted.
Apparently completely breaks a second user if you use quick user
switching, which hints that they really haven't any clues.

See here for how to uninstall, anyway:
1. Open Terminal.
2. Type "cd /Library/Rapport" (without the quotes)
3. Type "sudo ./RapportUninstaller.sh" and enter your password at the
prompt.

As to its benefits? No idea.

Cheers - Jaimie
--
haiku are easy
all you do is stop at the
seventeenth syllab
From: Chris Ridd on 25 Mar 2010 15:33
On 2010-03-25 19:26:27 +0000, The Older Gentleman said:

> My wife's bank wants her to download Trusteer Rapport to improve her
> online banking security.
>
> As we're 100% Mac in this household, I think the risks are already
> minimal, but before doing what the bank wants I thought I'd ask here.
>
> Any bugs? Problems? Nasties? And is it actually worth doing?

Generally it is viewed as somewhat untrustworthy snake oil, and it
actually *causes* problems. The worry is that banks are going to blame
any account losses on you not having installed their recommended
security software.

Anyway, google for "trusteer rapport o'reilly" and read the top couple
of hits :-)

--
Chris

From: eastender on 25 Mar 2010 16:56
In article <1jfxcgi.thevmn19hpkg0N%totallydeadmailbox(a)yahoo.co.uk>,
totallydeadmailbox(a)yahoo.co.uk (The Older Gentleman) wrote:

> My wife's bank wants her to download Trusteer Rapport to improve her
> online banking security.
>
> As we're 100% Mac in this household, I think the risks are already
> minimal, but before doing what the bank wants I thought I'd ask here.
>
> Any bugs? Problems? Nasties? And is it actually worth doing?
>
> TIA

I'm running it thanks to HSBC. No problems. It pops up and asks you if
you want to use the same password for other things, so could be useful
as a way of eliminating a crucial password in a less secure app. I use
HSBC for personal and business banking - the latter has a code generator
that ought to be pretty secure anyway though, but I gather Rapport
adds the assurance that the browser isn't being hacked while you're on
the bank site.

E.
From: Bruce Horrocks on 25 Mar 2010 19:19
On 25/03/2010 19:26, The Older Gentleman wrote:
> but before doing what the bank wants

Anyone wishing to stall their bank could write and ask why Trusteer
Rapport doesn't appear to have a CESG Claims Tested Mark nor a Common
Criteria certification.
<http://www.cctmark.gov.uk/>
<http://www.commoncriteriaportal.org/>

After all, CCTM only costs �10-�20k to get evaluated which is peanuts to
a bank serious about protecting its customers...

Regards,
--
Bruce Horrocks
Surrey
England
(bruce at scorecrow dot com)
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