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From: XPclump on 11 Apr 2007 16:16 Just reporting back.. The 10th update went perfectly! Coincidentally I was also offered a Java update today. That went ahead fine, but as warned, the default box-tick for the Google Toolbar reared its ugly head! Cheers all. "XPclump" wrote: > Thanks again MowGreen! > > All done and dusted now. > I have seen that default ticked-box for Google Toolbars before, but > interestingly I wasn't offered it today - nor did I have the Toolbar foisted > upon me. > > Finger crossed for next Tuesday's updates... > > Regards > > XPclump > > "MowGreen [MVP]" wrote: > > > Glad to have assisted you, XPclump. You're mowst welcome <g> > > > > Uninstall the IBM java package from Add/Remove Programs. If the ActiveX > > controls are left, then you can manually remove them. > > I *highly* doubt that the system will be prompted to download another > > java package as there will be none installed at that point. > > Download the latest 1.5 JRE from here: > > > > Java Runtime Environment (JRE) 5.0 Update 11 > > http://java.sun.com/javase/downloads/index_jdk5.jsp > > > > Click the Download button next to that *specific package*. > > Accept the agreement and then choose the > > Windows Offline Installation, Multi-language package > > > > Save it. When the download is finished, close the browser and any other > > open programs. > > Now install it BUT watch that Sun does not SNEAK the Google Toolbar onto > > your system without your express consent and acknowledgement. > > It is checked by DEFAULT, a rather sneaky way of generating revenue, IMO. > > One must uncheck it in order to prevent it's installation. > > > > This java package will notify you of any subsequent updates. However, it > > may take quite some time to do so. > > Since Sun does NOT uninstall older, vulnerable versions of their java > > package, after a new package is installed you will have to uninstall the > > OLDER, VULNERABLE version from ARP. > > > > > > MowGreen [MVP 2003-2007] > > =============== > > *-343-* FDNY > > Never Forgotten > > =============== > > > > > > XPclump wrote: > > > > > Hi there, > > > > > > In control panel add-remove Programs, there is only one reference to > > > anything "Java". That is; > > > > > > "IBM 32-bit SDK for Java2, v1.4.1" > > > It's 60Megs in size and was last used two years ago. I think it came with > > > the [IBM] Laptop.. > > > > > > In the control-panel Internet options, General, settings, view objects pane, > > > I only see the following two Java entries; > > > > > > Java Plug-in 1.4.1 (damaged) > > > Java2 Runtime Environment 1.4.1 (damaged) > > > > > > If I delete those two damaged items, and remove the IBM app that hasn't been > > > run since June 2005, will I automatically be prompted to download a new Java > > > version the first time I need it? or should I go and get a latest version now? > > > > > > Thanks again for all your help and advice MowGreen!! > > > > > > XPclump > > > > > > "MowGreen [MVP]" wrote: > > > > > > > > >>Nice work ! I suspect that one of the ActiveX controls was damaged. > > >>Wuweb is for Windows Update, MU is for Microsoft Update. That's why > > >>there were no MU files <w> > > >>As to the Java version ... how many different ones are listed in > > >>Add/Remove Programs in the Control Panel ? > > >>There should be only one version listed, the latest, non vulnerable > > >>versions are 1.5.0 Update 11 and version 6 Update 1 > > >> > > >>Uninstall all versions prior to Update 11 if they are listed. You can > > >>also right click the 1.4 versions when "View objects" is chosen and > > >>choose Remove if they are not deleted during the uninstallation of older > > >>java packages. > > >>Installing the latest version will install the needed ActiveX objects. > > >> > > >>For the record, the error code in the WindowsUpdate.log, > > >>0x80245003 means > > >> > > >> > > >>>The redirectorId in the downloaded wuredir.cab is smaller than the cached cab. > > >> > > >>There are no other updates out now. However, there *will* be new updates > > >>coming out next Tuesday. > > >>The system should be good to go now. :) > > >> > > >>MowGreen [MVP 2003-2007] > > >>=============== > > >> *-343-* FDNY > > >>Never Forgotten > > >>=============== > > >> > > >> > > >> > > >>XPclump wrote: > > >> > > >> > > >>>This message board has been unavailable for a few hours, so I Googled > > >>>elsewhere. > > >>>I found another helpful reply to a sort of similar problem and tried it. > > >>>It seems to have worked. I can now connect to Windows Update. It downloaded > > >>>a new Defender file and says there's nothing else to come. Assuming that's > > >>>correct I'll wait until the the next Tuesday-Update and see if we're still > > >>>working ;-) > > >>> > > >>>For your info, this is the advice I followed; > > >>> > > >>>"1. Rename the Update temporary folders. > > >>>=================================== > > >>>1. Click Start, Run, type: cmd and press Enter. Please run the following > > >>>command in the opened window. > > >>> > > >>>Net stop WuAuServ > > >>> > > >>>2. Click Start, Run, type: %windir% and press Enter. > > >>>3. In the opened folder, rename the folder SoftwareDistribution to Sdold. > > >>>4. Click Start, Run, type: cmd and press Enter. Please run the following > > >>>command in the opened window. > > >>> > > >>>Net start WuAuServ > > >>> > > >>>2. Remove the corrupted Active X control > > >>>===================================== > > >>>1. Open Interent Options > > >>>2. On the General Tab choose Settings under Temporary Internet Files > > >>>3. Then click on View Objects. > > >>>4. Right Click WuWebControl Class and choose remove > > >>>5. Right Click MuWebControl Class and choose remove > > >>>6. Delete the file c:\windows\system32\wuweb.dll > > >>>7. Delete the file c:\windows\system32\muweb.dll > > >>> > > >>>The above steps will help us remove the ActiveX controls for Windows Update > > >>>and Microsoft Update. Then will download a new one to instead of the > > >>>corrupted one. " > > >>> > > >>> > > >>> > > >>>My notes:- I didn't have either of the MuWeb items to be deleted. > > >>>Still don't know what caused the problem, but at least it's working again. > > >>> > > >>>One thing I noticed during step 2.4 above, there were (and still are) three > > >>>program files tagged as "Damaged". > > >>>They are; > > >>>Java Plug-in 1.4.1 > > >>>Java2 Runtime Environment 1.4.1 > > >>>and > > >>>{9F1C11AA-197B-4942-BA54-47A8489BB47F} version 5.4.3790.14 > > >>> > > >>> - they all have 2003 creation dates but current (yesterday/today) > > >>>last-accessed dates. > > >>> > > >>>Just a red herring? > > >>> > > >>>T again IA > > >>> > > >>> > > >>> > > >>>"XPclump" wrote: > > >>> > > >>> > > >>> > > >>>>Hi Again. > > >>>> > > >>>>Copy & Paste below as requested. > > >>>> > > >>>>In answer to your questions; > > >>>>KB925902 is installed now. > > >>>>The only other security software is Windows own Defender etc. > > >>>> > > >>>>Hope you can find the answer in this lot.... > > >>>> > > >>>>2007-04-04 20:18:07 1456 850 Service ************* > > >>>>2007-04-04 20:18:07 1456 850 Service ** START ** Service: Service startup > > >>>>2007-04-04 20:18:07 1456 850 Service ********* > > >>>>2007-04-04 20:18:08 1456 850 Agent * WU client version 5.8.0.2469 > > >>>>2007-04-04 20:18:08 1456 850 Agent * SusClientId = > > >>>>'d8e156b1-63e6-4d4f-b387-92036a158657' > > >>>>2007-04-04 20:18:08 1456 850 Agent * Base directory: > > >>>>C:\WINDOWS\SoftwareDistribution > > >>>>2007-04-04 20:18:08 1456 850 Agent * Access type: No proxy > > >>>>2007-04-04 20:18:08 1456 850 Agent * Network state: Connected > > >>>>2007-04-04 20:18:53 1456 850 Agent *********** Agent: Initializing Windows > > >>>>Update Agent *********** > > >>>>2007-04-04 20:18:53 1456 850 Agent *********** Agent: Initializing global > > >>>>settings cache *********** > > >>>>2007-04-04 20:18:53 1456 850 Agent * WSUS server: <NULL> > > >>>>2007-04-04 20:18:53 1456 850 Agent * WSUS status server: <NULL> > > >>>>2007-04-04 20:18:53 1456 850 Agent * Target group: (Unassigned Computers) > > >>>>2007-04-04 20:18:53 1456 850 Agent * Windows Update access disabled: No > > >>>>2007-04-04 20:18:55 1456 850 DnldMgr Download manager restoring 0 downloads > > >>>>2007-04-04 20:18:55 1456 850 AU ########### AU: Initializing Automatic > > >>>>Updates ########### > > >>>>2007-04-04 20:18:55 1456 850 AU # Approval type: Scheduled (User preference) > > >>>>2007-04-04 20:18:55 1456 850 AU # Scheduled install day/time: Every day at > > >>>>3:00 > > >>>>2007-04-04 20:18:55 1456 850 AU # Auto-install minor updates: Yes (User > > >>>>preference) > > >>>>2007-04-04 20:25:25 3236 cc4 Misc =========== Logging initialized (build: > > >>>>5.8.0.2469, tz: +0100) =========== > > >>>>2007-04-04 20:25:25 3236 cc4 Misc = Process: C:\Program Files\Internet > > >>>>Explorer\iexplore.exe > > >>>>2007-04-04 20:25:25 3236 cc4 Misc = Module: C:\WINDOWS\system32\wuweb.dll > > >>>>2007-04-04 20:25:25 3236 cc4 WUWeb FATAL: CheckIfClientUpdateNeeded failed: > > >>>>error 0x80245003 > > >>>>2007-04-04 20:27:14 3236 cc4 WUWeb FATAL: CheckIfClientUpdateNeeded failed: > > >>>>error 0x80245003 > > >>>>2007-04-04 20:29:04 3236 cc4 WUWeb FATAL: CheckIfClientUpdateNeeded failed: > > >>>>error 0x80245003 > > >>>>2007-04-04 20:39:09 3236 cc4 WUWeb FATAL: CheckIfClientUpdateNeeded failed: > > >>>>error 0x80245003 > > >>>>2007-04-04 20:43:22 3236 cc4 WUWeb FATAL: CheckIfClientUpdateNeeded failed: > > >>>>error 0x80245003 > > >>>>2007-04-04 20:57:14 1456 850 AU ############# > > >>>>2007-04-04 20:57:14 1456 850 AU ## START ## AU: Search for updates > > >>>>2007-04-04 20:57:15 1456 850 AU ######### > > >>>>2007-04-04 20:57:15 1456 850 AU <<## SUBMITTED ## AU: Search for updates > > >>>>[CallId = {D35BAE6D-991D-4DCB-A249-FE447598C719}] > > >>>>2007-04-04 20:57:15 1456 5c0 Agent ************* > > >>>>2007-04-04 20:57:15 1456 5c0 Agent ** START ** Agent: Finding updates > > >>>>[CallerId = AutomaticUpdates] > > >>>>2007-04-04 20:57:15 1456 5c0 Agent ********* > > >>>>2007-04-04 20:57:34 1456 5c0 Setup FATAL: IsUpdateRequired failed with error > > >>>>0x80245003 > > >>>>2007-04-04 20:57:34 1456 5c0 Report *********** Report: Initializing static > > >>>>reporting data *********** > > >>>>2007-04-04 20:57:34 1456 5c0 Report * OS Version = 5.1.2600.2.0.65792 > > >>>>2007-04-04 20:57:35 1456 5c0 Report * Computer Brand = IBM > > >>>>2007-04-04 20:57:35 1456 5c0 Report * Computer Model = 18297QG > > >>>>2007-04-04 20:57:35 1456 5c0 Report * Bios Revision = 1RETDNWW (3.19 ) > > >>>>2007-04-04 20:57:35 1456 5c0 Report * Bios Name = Phoenix FirstBIOS(tm) > > >>>>Notebook Pro Version 2.0 for IBM ThinkPad > > >>>>2007-04-04 20:57:35 1456 5c0 Report * Bios Release Date = > > >>>>2005-10-13T00:00:00 > > >>>>2007-04-04 20:57:35 1456 5c0 Report * Locale ID = 2057 > > >>>>2007-04-04 20:57:35 1456 5c0 Setup WARNING: SelfUpdate: Default Service: > > >>>>IsUpdateRequired failed: 0x80245003 > > >>>>2007-04-04 20:57:35 1456 5c0 Setup WARNING: SelfUpdate: Default Service: > > >>>>IsUpdateRequired failed, error = 0x80245003 > > >>>>2007-04-04 20:57:35 1456 5c0 Agent * WARNING: Skipping scan, self-update > > >>>>check returned 0x80245003 > > >>>>2007-04-04 20:57:36 1456 5c0 Agent * WARNING: Exit code = 0x80245003 > > >>>>2007-04-04 20:57:36 1456 5c0 Agent ********* > > >>>>2007-04-04 20:57:36 1456 5c0 Agent ** END ** Agent: Finding updates > > >>>>[CallerId = AutomaticUpdates] > > >>>>2007-04-04 20:57:36 1456 5c0 Agent ************* > > >>>>2007-04-04 20:57:36 1456 5c0 Agent WARNING: WU client failed Searching for > > >>>>update with error 0x80245003 > > >>>>2007-04-04 20:57:36 1456 5c0 AU >>## RESUMED ## AU: Search for updates > > >>>>[CallId = {D35BAE6D-991D-4DCB-A249-FE447598C719}] > > >>>>2007-04-04 20:57:36 1456 5c0 AU # WARNING: Search callback failed, result > > >>>>= 0x80245003 > > >>>>2007-04-04 20:57:36 1456 5c0 AU ######### > > >>>>2007-04-04 20:57:36 1456 5c0 AU ## END ## AU: Search for updates [CallId > > >>>>= {D35BAE6D-991D-4DCB-A249-FE447598C719}] > > >>>>2007-04-04 20:57:36 1456 5c0 AU ############# > > >>>>2007-04-04 20:57:36 1456 5c0 AU AU setting next detection timeout to > > >>>>2007-04-05 00:57:36 > > >>>>2007-04-04 20:57:40 1456 5c0 Report REPORT EVENT: > > >>>>{87BD9CB0-2D90-48A5-BA03-686D7B0B1D5D} 2007-04-04 > > >>>>20:57:34+0100 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 80245003 SelfUpdate Failure Software > > >>>>Synchronization Error: Agent failed detecting with reason: 0x80245003 > > >>>>2007-04-04 21:25:36 3236 f50 WUWeb FATAL: CheckIfClientUpdateNeeded failed: > > >>>>error 0x80245003 > > >>>> > > >>>> > > >>>>TIA > > >>>> > > >>>>XPclump > > >>>> > > >>>>"MowGreen [MVP]" wrote: > > >>>> > > >>>> > > >>>> > > >>>>>Please open the WindowsUpdate.log located in the WINDOWS directory > > >>>>>[folder]. Scroll all the way to the bottom of the log. > > >>>>>Copy&paste the last 40 to 50 lines or so of the log into your reply so > > >>>>>we can see what's going on here. > > >>>>> > > >>>>>KB925902 is installed now, correct ? > > >>>>>BTW, CA AV should not be causing any issues with the > > >>>>>SoftwareDistribution folder. > > >>>>>Is there any other security software installed ? > > >>>>>
From: MowGreen [MVP] on 11 Apr 2007 23:18 Good going. And nice move heading off the Google StealthBar <w> MG XPclump wrote: > Just reporting back.. > The 10th update went perfectly! > Coincidentally I was also offered a Java update today. That went ahead fine, > but as warned, the default box-tick for the Google Toolbar reared its ugly > head! > > Cheers all. > > "XPclump" wrote: > > >>Thanks again MowGreen! >> >>All done and dusted now. >>I have seen that default ticked-box for Google Toolbars before, but >>interestingly I wasn't offered it today - nor did I have the Toolbar foisted >>upon me. >> >>Finger crossed for next Tuesday's updates... >> >>Regards >> >>XPclump >> >>"MowGreen [MVP]" wrote: >> >> >>>Glad to have assisted you, XPclump. You're mowst welcome <g> >>> >>>Uninstall the IBM java package from Add/Remove Programs. If the ActiveX >>>controls are left, then you can manually remove them. >>>I *highly* doubt that the system will be prompted to download another >>>java package as there will be none installed at that point. >>>Download the latest 1.5 JRE from here: >>> >>>Java Runtime Environment (JRE) 5.0 Update 11 >>>http://java.sun.com/javase/downloads/index_jdk5.jsp >>> >>>Click the Download button next to that *specific package*. >>>Accept the agreement and then choose the >>>Windows Offline Installation, Multi-language package >>> >>>Save it. When the download is finished, close the browser and any other >>>open programs. >>>Now install it BUT watch that Sun does not SNEAK the Google Toolbar onto >>>your system without your express consent and acknowledgement. >>>It is checked by DEFAULT, a rather sneaky way of generating revenue, IMO. >>>One must uncheck it in order to prevent it's installation. >>> >>>This java package will notify you of any subsequent updates. However, it >>>may take quite some time to do so. >>>Since Sun does NOT uninstall older, vulnerable versions of their java >>>package, after a new package is installed you will have to uninstall the >>>OLDER, VULNERABLE version from ARP. >>> >>> >>>MowGreen [MVP 2003-2007] >>>=============== >>> *-343-* FDNY >>>Never Forgotten >>>=============== >>> >>> >>>XPclump wrote: >>> >>> >>>>Hi there, >>>> >>>>In control panel add-remove Programs, there is only one reference to >>>>anything "Java". That is; >>>> >>>>"IBM 32-bit SDK for Java2, v1.4.1" >>>>It's 60Megs in size and was last used two years ago. I think it came with >>>>the [IBM] Laptop.. >>>> >>>>In the control-panel Internet options, General, settings, view objects pane, >>>>I only see the following two Java entries; >>>> >>>>Java Plug-in 1.4.1 (damaged) >>>>Java2 Runtime Environment 1.4.1 (damaged) >>>> >>>>If I delete those two damaged items, and remove the IBM app that hasn't been >>>>run since June 2005, will I automatically be prompted to download a new Java >>>>version the first time I need it? or should I go and get a latest version now? >>>> >>>>Thanks again for all your help and advice MowGreen!! >>>> >>>>XPclump >>>> >>>>"MowGreen [MVP]" wrote: >>>> >>>> >>>> >>>>>Nice work ! I suspect that one of the ActiveX controls was damaged. >>>>>Wuweb is for Windows Update, MU is for Microsoft Update. That's why >>>>>there were no MU files <w> >>>>>As to the Java version ... how many different ones are listed in >>>>>Add/Remove Programs in the Control Panel ? >>>>>There should be only one version listed, the latest, non vulnerable >>>>>versions are 1.5.0 Update 11 and version 6 Update 1 >>>>> >>>>>Uninstall all versions prior to Update 11 if they are listed. You can >>>>>also right click the 1.4 versions when "View objects" is chosen and >>>>>choose Remove if they are not deleted during the uninstallation of older >>>>>java packages. >>>>>Installing the latest version will install the needed ActiveX objects. >>>>> >>>>>For the record, the error code in the WindowsUpdate.log, >>>>>0x80245003 means >>>>> >>>>> >>>>> >>>>>>The redirectorId in the downloaded wuredir.cab is smaller than the cached cab. >>>>> >>>>>There are no other updates out now. However, there *will* be new updates >>>>>coming out next Tuesday. >>>>>The system should be good to go now. :) >>>>> >>>>>MowGreen [MVP 2003-2007] >>>>>=============== >>>>> *-343-* FDNY >>>>>Never Forgotten >>>>>=============== >>>>> >>>>> >>>>> >>>>>XPclump wrote: >>>>> >>>>> >>>>> >>>>>>This message board has been unavailable for a few hours, so I Googled >>>>>>elsewhere. >>>>>>I found another helpful reply to a sort of similar problem and tried it. >>>>>>It seems to have worked. I can now connect to Windows Update. It downloaded >>>>>>a new Defender file and says there's nothing else to come. Assuming that's >>>>>>correct I'll wait until the the next Tuesday-Update and see if we're still >>>>>>working ;-) >>>>>> >>>>>>For your info, this is the advice I followed; >>>>>> >>>>>>"1. Rename the Update temporary folders. >>>>>>=================================== >>>>>>1. Click Start, Run, type: cmd and press Enter. Please run the following >>>>>>command in the opened window. >>>>>> >>>>>>Net stop WuAuServ >>>>>> >>>>>>2. Click Start, Run, type: %windir% and press Enter. >>>>>>3. In the opened folder, rename the folder SoftwareDistribution to Sdold. >>>>>>4. Click Start, Run, type: cmd and press Enter. Please run the following >>>>>>command in the opened window. >>>>>> >>>>>>Net start WuAuServ >>>>>> >>>>>>2. Remove the corrupted Active X control >>>>>>===================================== >>>>>>1. Open Interent Options >>>>>>2. On the General Tab choose Settings under Temporary Internet Files >>>>>>3. Then click on View Objects. >>>>>>4. Right Click WuWebControl Class and choose remove >>>>>>5. Right Click MuWebControl Class and choose remove >>>>>>6. Delete the file c:\windows\system32\wuweb.dll >>>>>>7. Delete the file c:\windows\system32\muweb.dll >>>>>> >>>>>>The above steps will help us remove the ActiveX controls for Windows Update >>>>>>and Microsoft Update. Then will download a new one to instead of the >>>>>>corrupted one. " >>>>>> >>>>>> >>>>>> >>>>>>My notes:- I didn't have either of the MuWeb items to be deleted. >>>>>>Still don't know what caused the problem, but at least it's working again. >>>>>> >>>>>>One thing I noticed during step 2.4 above, there were (and still are) three >>>>>>program files tagged as "Damaged". >>>>>>They are; >>>>>>Java Plug-in 1.4.1 >>>>>>Java2 Runtime Environment 1.4.1 >>>>>>and >>>>>>{9F1C11AA-197B-4942-BA54-47A8489BB47F} version 5.4.3790.14 >>>>>> >>>>>>- they all have 2003 creation dates but current (yesterday/today) >>>>>>last-accessed dates. >>>>>> >>>>>>Just a red herring? >>>>>> >>>>>>T again IA >>>>>> >>>>>> >>>>>> >>>>>>"XPclump" wrote: >>>>>> >>>>>> >>>>>> >>>>>> >>>>>>>Hi Again. >>>>>>> >>>>>>>Copy & Paste below as requested. >>>>>>> >>>>>>>In answer to your questions; >>>>>>>KB925902 is installed now. >>>>>>>The only other security software is Windows own Defender etc. >>>>>>> >>>>>>>Hope you can find the answer in this lot.... >>>>>>> >>>>>>>2007-04-04 20:18:07 1456 850 Service ************* >>>>>>>2007-04-04 20:18:07 1456 850 Service ** START ** Service: Service startup >>>>>>>2007-04-04 20:18:07 1456 850 Service ********* >>>>>>>2007-04-04 20:18:08 1456 850 Agent * WU client version 5.8.0.2469 >>>>>>>2007-04-04 20:18:08 1456 850 Agent * SusClientId = >>>>>>>'d8e156b1-63e6-4d4f-b387-92036a158657' >>>>>>>2007-04-04 20:18:08 1456 850 Agent * Base directory: >>>>>>>C:\WINDOWS\SoftwareDistribution >>>>>>>2007-04-04 20:18:08 1456 850 Agent * Access type: No proxy >>>>>>>2007-04-04 20:18:08 1456 850 Agent * Network state: Connected >>>>>>>2007-04-04 20:18:53 1456 850 Agent *********** Agent: Initializing Windows >>>>>>>Update Agent *********** >>>>>>>2007-04-04 20:18:53 1456 850 Agent *********** Agent: Initializing global >>>>>>>settings cache *********** >>>>>>>2007-04-04 20:18:53 1456 850 Agent * WSUS server: <NULL> >>>>>>>2007-04-04 20:18:53 1456 850 Agent * WSUS status server: <NULL> >>>>>>>2007-04-04 20:18:53 1456 850 Agent * Target group: (Unassigned Computers) >>>>>>>2007-04-04 20:18:53 1456 850 Agent * Windows Update access disabled: No >>>>>>>2007-04-04 20:18:55 1456 850 DnldMgr Download manager restoring 0 downloads >>>>>>>2007-04-04 20:18:55 1456 850 AU ########### AU: Initializing Automatic >>>>>>>Updates ########### >>>>>>>2007-04-04 20:18:55 1456 850 AU # Approval type: Scheduled (User preference) >>>>>>>2007-04-04 20:18:55 1456 850 AU # Scheduled install day/time: Every day at >>>>>>>3:00 >>>>>>>2007-04-04 20:18:55 1456 850 AU # Auto-install minor updates: Yes (User >>>>>>>preference) >>>>>>>2007-04-04 20:25:25 3236 cc4 Misc =========== Logging initialized (build: >>>>>>>5.8.0.2469, tz: +0100) =========== >>>>>>>2007-04-04 20:25:25 3236 cc4 Misc = Process: C:\Program Files\Internet >>>>>>>Explorer\iexplore.exe >>>>>>>2007-04-04 20:25:25 3236 cc4 Misc = Module: C:\WINDOWS\system32\wuweb.dll >>>>>>>2007-04-04 20:25:25 3236 cc4 WUWeb FATAL: CheckIfClientUpdateNeeded failed: >>>>>>>error 0x80245003 >>>>>>>2007-04-04 20:27:14 3236 cc4 WUWeb FATAL: CheckIfClientUpdateNeeded failed: >>>>>>>error 0x80245003 >>>>>>>2007-04-04 20:29:04 3236 cc4 WUWeb FATAL: CheckIfClientUpdateNeeded failed: >>>>>>>error 0x80245003 >>>>>>>2007-04-04 20:39:09 3236 cc4 WUWeb FATAL: CheckIfClientUpdateNeeded failed: >>>>>>>error 0x80245003 >>>>>>>2007-04-04 20:43:22 3236 cc4 WUWeb FATAL: CheckIfClientUpdateNeeded failed: >>>>>>>error 0x80245003 >>>>>>>2007-04-04 20:57:14 1456 850 AU ############# >>>>>>>2007-04-04 20:57:14 1456 850 AU ## START ## AU: Search for updates >>>>>>>2007-04-04 20:57:15 1456 850 AU ######### >>>>>>>2007-04-04 20:57:15 1456 850 AU <<## SUBMITTED ## AU: Search for updates >>>>>>>[CallId = {D35BAE6D-991D-4DCB-A249-FE447598C719}] >>>>>>>2007-04-04 20:57:15 1456 5c0 Agent ************* >>>>>>>2007-04-04 20:57:15 1456 5c0 Agent ** START ** Agent: Finding updates >>>>>>>[CallerId = AutomaticUpdates] >>>>>>>2007-04-04 20:57:15 1456 5c0 Agent ********* >>>>>>>2007-04-04 20:57:34 1456 5c0 Setup FATAL: IsUpdateRequired failed with error >>>>>>>0x80245003 >>>>>>>2007-04-04 20:57:34 1456 5c0 Report *********** Report: Initializing static >>>>>>>reporting data *********** >>>>>>>2007-04-04 20:57:34 1456 5c0 Report * OS Version = 5.1.2600.2.0.65792 >>>>>>>2007-04-04 20:57:35 1456 5c0 Report * Computer Brand = IBM >>>>>>>2007-04-04 20:57:35 1456 5c0 Report * Computer Model = 18297QG >>>>>>>2007-04-04 20:57:35 1456 5c0 Report * Bios Revision = 1RETDNWW (3.19 ) >>>>>>>2007-04-04 20:57:35 1456 5c0 Report * Bios Name = Phoenix FirstBIOS(tm) >>>>>>>Notebook Pro Version 2.0 for IBM ThinkPad >>>>>>>2007-04-04 20:57:35 1456 5c0 Report * Bios Release Date = >>>>>>>2005-10-13T00:00:00 >>>>>>>2007-04-04 20:57:35 1456 5c0 Report * Locale ID = 2057 >>>>>>>2007-04-04 20:57:35 1456 5c0 Setup WARNING: SelfUpdate: Default Service: >>>>>>>IsUpdateRequired failed: 0x80245003 >>>>>>>2007-04-04 20:57:35 1456 5c0 Setup WARNING: SelfUpdate: Default Service: >>>>>>>IsUpdateRequired failed, error = 0x80245003 >>>>>>>2007-04-04 20:57:35 1456 5c0 Agent * WARNING: Skipping scan, self-update >>>>>>>check returned 0x80245003 >>>>>>>2007-04-04 20:57:36 1456 5c0 Agent * WARNING: Exit code = 0x80245003 >>>>>>>2007-04-04 20:57:36 1456 5c0 Agent ********* >>>>>>>2007-04-04 20:57:36 1456 5c0 Agent ** END ** Agent: Finding updates >>>>>>>[CallerId = AutomaticUpdates] >>>>>>>2007-04-04 20:57:36 1456 5c0 Agent ************* >>>>>>>2007-04-04 20:57:36 1456 5c0 Agent WARNING: WU client failed Searching for >>>>>>>update with error 0x80245003 >>>>>>>2007-04-04 20:57:36 1456 5c0 AU >>## RESUMED ## AU: Search for updates >>>>>>>[CallId = {D35BAE6D-991D-4DCB-A249-FE447598C719}] >>>>>>>2007-04-04 20:57:36 1456 5c0 AU # WARNING: Search callback failed, result >>>>>>>= 0x80245003 >>>>>>>2007-04-04 20:57:36 1456 5c0 AU ######### >>>>>>>2007-04-04 20:57:36 1456 5c0 AU ## END ## AU: Search for updates [CallId >>>>>>>= {D35BAE6D-991D-4DCB-A249-FE447598C719}] >>>>>>>2007-04-04 20:57:36 1456 5c0 AU ############# >>>>>>>2007-04-04 20:57:36 1456 5c0 AU AU setting next detection timeout to >>>>>>>2007-04-05 00:57:36 >>>>>>>2007-04-04 20:57:40 1456 5c0 Report REPORT EVENT: >>>>>>>{87BD9CB0-2D90-48A5-BA03-686D7B0B1D5D} 2007-04-04 >>>>>>>20:57:34+0100 1 148 101 {D67661EB-2423-451D-BF5D-13199E37DF28} 0 80245003 SelfUpdate Failure Software >>>>>>>Synchronization Error: Agent failed detecting with reason: 0x80245003 >>>>>>>2007-04-04 21:25:36 3236 f50 WUWeb FATAL: CheckIfClientUpdateNeeded failed: >>>>>>>error 0x80245003 >>>>>>> >>>>>>> >>>>>>>TIA >>>>>>> >>>>>>>XPclump >>>>>>> >>>>>>>"MowGreen [MVP]" wrote: >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>>>Please open the WindowsUpdate.log located in the WINDOWS directory >>>>>>>>[folder]. Scroll all the way to the bottom of the log. >>>>>>>>Copy&paste the last 40 to 50 lines or so of the log into your reply so >>>>>>>>we can see what's going on here. >>>>>>>> >>>>>>>>KB925902 is installed now, correct ? >>>>>>>>BTW, CA AV should not be causing any issues with the >>>>>>>>SoftwareDistribution folder. >>>>>>>>Is there any other security software installed ? >>>>>>>>
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