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From: "db" databaseben at hotmail dot on 5 Mar 2010 14:20 safe mode w/networking is specifically used for troubleshooting windows with networking capabilities. as such, the networking feature in the above allows the use and operation of the modem to connect to a network, like the internet while in safe mode. so the problem you may be having with the boot menu option above may be due to an issue with the modem. an unstable modem can cause windows to be unstable and people may think that it is a virus or an infection when the problem is simply hardware related. since you don't have problem with regular safe mode, then you should use it to troubleshoot. you may have to uninstall the modem drivers or update them or you may simply have a faulty modem. -- db·´¯`·...¸><)))º> DatabaseBen, Retired Professional - Systems Analyst - Database Developer - Accountancy - Veteran of the Armed Forces - Microsoft Partner - @hotmail.com ~~~~~~~~~~"share the nirvana" - dbZen > > "britina10" <britina10(a)discussions.microsoft.com> wrote in message news:4B51C27D-CA47-433F-BA7E-EC0F9D1EB269(a)microsoft.com... > I have the Antivirus Soft virus (?) and I am trying to get rid of it. > > In order to do so, I have to get into Safe Mode w/Networking. When I try > doing that, I keep getting a blue screen error: "...windows has been shut > down to prevent damage to your computer..." > > What is my problem? Thanks! |