Unable to download and install QuickTime v7.5.5.
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From: tacit on 13 Sep 2008 13:00 In article <-_2dnX_hXLhZGlbVnZ2dnUVZ_qLinZ2d(a)earthlink.com>, Ant <ANTant(a)zimage.com> wrote: > I am trying to update a client's brand new MacBook Pro with all updates. > However, one seems to be stuck. After downloading the 67.75 MB QT v7.5.5 > update, it fails to install with the Software Updates saying > "Downloading 1 item. The update 'QuickTime' can't be saved. You do not > have appropriate access privileges. The installer has been moved to the > Trash. To try again, open the package from the Finder." Try using Disk Utility to repair the permissions on the disk. -- Photography, kink, polyamory, shareware, and more: all at http://www.xeromag.com/franklin.html
From: Ant on 13 Sep 2008 16:07 I found a way to fix it. I had to tell Software Update to download only the update (not install). After it finished redownloading from scratch and opened up the Finder's download location, then I ran the update and that worked. Thanks to all who replied. On 9/13/2008 2:28 AM PT, Ant typed: > Hello. > > I am trying to update a client's brand new MacBook Pro with all updates. > However, one seems to be stuck. After downloading the 67.75 MB QT v7.5.5 > update, it fails to install with the Software Updates saying > "Downloading 1 item. The update 'QuickTime' can't be saved. You do not > have appropriate access privileges. The installer has been moved to the > Trash. To try again, open the package from the Finder." > > I don't see it in my empty trash can and rerunning Software Update gives > me the same darn error. And yes, I am using an administrator level > account and had no problems with the rest of 500+ MB of updates. The > laptop/notebook and OS are only a few hours old! :( I am not sure if > this is related, but I did have a very short disconnection on my > unstable cable modem service. My download didn't resume after being > reconnected, so I had to stop my stuck download and resume. > > Thank you in advance. :) -- "I look at an ant and I see myself: a native South African, endowed by nature with a strength much greater than my size so I might cope with the weight of a racism that crushes my spirit." --Miriam Makeba /\___/\ / /\ /\ \ Phil/Ant @ http://antfarm.home.dhs.org (Personal Web Site) | |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net \ _ / Remove ANT from e-mail address: philpi(a)earthlink.netANT ( ) or ANTant(a)zimage.com Ant is currently not listening to any songs on his home computer.
From: Ant on 13 Sep 2008 18:00 On 9/13/2008 1:56 PM PT, Dave Balderstone typed: > In article <95CdnRhq6f0agFHVnZ2dnUVZ_jmdnZ2d(a)earthlink.com>, Ant > <ANTant(a)zimage.com> wrote: > >> I found a way to fix it. I had to tell Software Update to download only >> the update (not install). After it finished redownloading from scratch >> and opened up the Finder's download location, then I ran the update and >> that worked. > > I have the same problem on one of my macs with iTunes. Repairing > permissions doesn't fix it. I highly doubt mine was permissions. It was only a few hours old for Mac OS X 10.5 and MacBook Pro. How can they be corrupted so fast/soon? :) > The only way to update is to download the updater and run it locally. Yeah, I told Software Update to redownload it but DON'T run it. That worked. :/ -- "The shadows now so long do grow,... That brambles like tall cedars show,... Molehills seem mountains, and the ant... Appears a monstrous elephant." --Charles Cotton's poem /\___/\ / /\ /\ \ Phil/Ant @ http://antfarm.home.dhs.org (Personal Web Site) | |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net \ _ / Remove ANT from e-mail address: philpi(a)earthlink.netANT ( ) or ANTant(a)zimage.com Ant is currently not listening to any songs on his home computer.
From: Jolly Roger on 13 Sep 2008 18:17 In article <Ob6dneEKo5yLpVHVnZ2dnUVZ_sDinZ2d(a)earthlink.com>, Ant <ANTant(a)zimage.com> wrote: > On 9/13/2008 1:56 PM PT, Dave Balderstone typed: > > > In article <95CdnRhq6f0agFHVnZ2dnUVZ_jmdnZ2d(a)earthlink.com>, Ant > > <ANTant(a)zimage.com> wrote: > > > >> I found a way to fix it. I had to tell Software Update to download only > >> the update (not install). After it finished redownloading from scratch > >> and opened up the Finder's download location, then I ran the update and > >> that worked. > > > > I have the same problem on one of my macs with iTunes. Repairing > > permissions doesn't fix it. > > I highly doubt mine was permissions. It was only a few hours old for Mac > OS X 10.5 and MacBook Pro. How can they be corrupted so fast/soon? :) It could be a corrupt or malformed receipt in /Library/Receipts. -- Send responses to the relevant news group rather than to me, as E-mail sent to this address may be devoured by my very hungry SPAM filter. Due to Google's refusal to prevent spammers from posting messages through their servers, I often ignore posts from Google Groups. Use a real news client if you want me to see your posts. JR
From: Ant on 13 Sep 2008 18:28
On 9/13/2008 3:17 PM PT, Jolly Roger typed: >>>> I found a way to fix it. I had to tell Software Update to download only >>>> the update (not install). After it finished redownloading from scratch >>>> and opened up the Finder's download location, then I ran the update and >>>> that worked. >>> I have the same problem on one of my macs with iTunes. Repairing >>> permissions doesn't fix it. >> I highly doubt mine was permissions. It was only a few hours old for Mac >> OS X 10.5 and MacBook Pro. How can they be corrupted so fast/soon? :) > > It could be a corrupt or malformed receipt in /Library/Receipts. OK, Mac OS X newbie from Windows and Linux world, and experiences with computers for decades. What are receipts in there? Did old Mac OS X 10.2 have these too because I never saw those before. -- "He who storms in like a whirlwind returns like an ant." --Borneo /\___/\ / /\ /\ \ Phil/Ant @ http://antfarm.home.dhs.org (Personal Web Site) | |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net \ _ / Remove ANT from e-mail address: philpi(a)earthlink.netANT ( ) or ANTant(a)zimage.com Ant is currently not listening to any songs on his home computer. |