Unknown error deleting/moving/archiving emails
in [Microsoft Exchange]
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From: loupgarou on 20 Sep 2007 00:18 I have completely removed Symantec Antivirus from my server. The problem STILL exists. no form of antivirus software is running on the server at the moment. On Sep 18, 5:10 pm, "Alexander Zammit [MVP]" <alex(a)respond_to_group> wrote: > 1. I am not refering to AV disk scanning. > I am referring the Exchange AV scanning. The one that integrates with > Exchange and scans email direclty within the store. > Disabling scanning of the HDD folder makes no difference here. > > 2. The fact that the problem is in OWA too makes sense. That is what I would > expect as well. > > 3. I know that shift-delete does not solve your problem. However it confirms > the symptoms of the problem I am pointing you to. > > -- > Alexander Zammit > WinDeveloper Software > IMF Tune - Unleash the Full Intelligent Message Filter Powerhttp://www.windeveloper.com/imftune/ > > "loupgarou" <uck...(a)gmail.com> wrote in message > > news:1190088970.562424.56830(a)57g2000hsv.googlegroups.com... > > > > >I do have symantec antivirus, but I have the exchange folders excluded > > from scanning as well as turning off the microsoft exchange options on > > the server and the client. > > > These errors also occur on the Outlook Web access interface as well, > > as such it seems to be a problem either with corrupted permissions on > > individual emails. > > > I want to know how I can diagnose or debug this. since I cannot save > > these emails to msg format and message headers show no unique > > features (you can't see permissions or sensitivity from header > > details). > > > Shift Delete works, but my point is I need to archive these to pst > > files for offline searchable backups. > > > On Sep 17, 4:46 pm, "Alexander Zammit [MVP]" <alex(a)respond_to_group> > > wrote: > >> This may happen because of VSAPI based anti-virus applications. > >> Are you running such an AV scanner? > > >> Try shift-delete. > > >> -- > >> Alexander Zammit > >> WinDeveloper Software > >> IMF Tune - Unleash the Full Intelligent Message Filter > >> Powerhttp://www.windeveloper.com/imftune/- Hide quoted text - > > - Show quoted text -
From: Alexander Zammit [MVP] on 21 Sep 2007 08:11 This cannot be a permissions issue because of the following: "Some emails, particularly from a few senders cannot be moved." If you had permissions problems this would not be only for some emails from a few senders. So I am certain you have something that is not working properly (AV being the most common culprit). You have to see what software you are running on Exchange and go by elimination. If only Exchange and Outlook remains then MS PSS will have to explain what is going wrong. -- Alexander Zammit WinDeveloper Software IMF Tune - Unleash the Full Intelligent Message Filter Power http://www.windeveloper.com/imftune/ "loupgarou" <uckfay(a)gmail.com> wrote in message news:1190261918.367477.112090(a)q5g2000prf.googlegroups.com... >I have completely removed Symantec Antivirus from my server. > > The problem STILL exists. no form of antivirus software is running on > the server at the moment. > > > > On Sep 18, 5:10 pm, "Alexander Zammit [MVP]" <alex(a)respond_to_group> > wrote: >> 1. I am not refering to AV disk scanning. >> I am referring the Exchange AV scanning. The one that integrates with >> Exchange and scans email direclty within the store. >> Disabling scanning of the HDD folder makes no difference here. >> >> 2. The fact that the problem is in OWA too makes sense. That is what I >> would >> expect as well. >> >> 3. I know that shift-delete does not solve your problem. However it >> confirms >> the symptoms of the problem I am pointing you to. >> >> -- >> Alexander Zammit >> WinDeveloper Software >> IMF Tune - Unleash the Full Intelligent Message Filter >> Powerhttp://www.windeveloper.com/imftune/ >> >> "loupgarou" <uck...(a)gmail.com> wrote in message >> >> news:1190088970.562424.56830(a)57g2000hsv.googlegroups.com... >> >> >> >> >I do have symantec antivirus, but I have the exchange folders excluded >> > from scanning as well as turning off the microsoft exchange options on >> > the server and the client. >> >> > These errors also occur on the Outlook Web access interface as well, >> > as such it seems to be a problem either with corrupted permissions on >> > individual emails. >> >> > I want to know how I can diagnose or debug this. since I cannot save >> > these emails to msg format and message headers show no unique >> > features (you can't see permissions or sensitivity from header >> > details). >> >> > Shift Delete works, but my point is I need to archive these to pst >> > files for offline searchable backups. >> >> > On Sep 17, 4:46 pm, "Alexander Zammit [MVP]" <alex(a)respond_to_group> >> > wrote: >> >> This may happen because of VSAPI based anti-virus applications. >> >> Are you running such an AV scanner? >> >> >> Try shift-delete. >> >> >> -- >> >> Alexander Zammit >> >> WinDeveloper Software >> >> IMF Tune - Unleash the Full Intelligent Message Filter >> >> Powerhttp://www.windeveloper.com/imftune/- Hide quoted text - >> >> - Show quoted text - > >
From: loupgarou on 24 Sep 2007 04:50
I've tried exmerge and exchange task's move mailbox feature, these are 57 corrupt files. --- EX-Merge cannot move those messages out. --- [16:15:02] Error copying message with subject 'FW: Your Ref : 800118495, Insured : Mdm Chan Mei Wan, Accident involving SGH 5891 L and FQ 6478 E on 29 Jul 06' in folder '\bugged1'. (MAPI_W_PARTIAL_COMPLETION) Exchange Tasks - Move mailbox errors. - (badItem errorCode="0x800cce05" flags="0x00000000") (folder id="EF000000198262C0AA6611CD9BC800AA002FC45A000002000100000002370D49")bugged1(/ folder) (sender)Sim, Jason-PT(/sender) (recipient)!!archive(/recipient) (subject)FW: Your Ref : 800118495, Insured : Mdm Chan Mei Wan, Accident involving SGH 5891 L and FQ 6478 E on 29 Jul 06(/subject) (size)533397(/size) (dateSent)24/04/2007 9:36 AM(/dateSent) (dateReceived)24/04/2007 9:44 AM(/dateReceived) (sourceKey)D4F2D4B06767E34F81890914B96A0D38000002370F6E(/sourceKey) (/badItem) I can't find much on the error 0x800cce05 .. |