Unknown error deleting/moving/archiving emails
in [Microsoft Exchange]
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From: loupgarou on 16 Sep 2007 22:24 I have problems deleting some emails in my Outlook, I'm viewing my Exchange Journal Folder and manually moving to .pst files. Some emails, particularly from a few senders cannot be moved. Upon moving to another user's mailbox, I get "Can't move the items. Unknown Error." Upon moving to pst file, the error given is. "Can't move the items. The item could not be moved. It was either already moved or deleted, or access was denied." Highlightning the message and pressing delete gives = "Unknown Error" Forwarding this message gives = "Unknown Error." Opening the message and choosing SAVE AS, HTM=works. oft, msg = Unknown Error. I can copy this emails to another folder in my Journal Archive, however, the copies are all subject to the above restrictions. I can move these emails to the Deleted Items folder and empty it. --- Now, this problem looks a lot like trying to manipulate mails that are set to sensitivity=Private, however, I've checked and all these mails are not flagged private. ---- Server = Exchange2003 Outlook = Outlook 2003
From: Ed Crowley [MVP] on 16 Sep 2007 22:51 I recommend that you post this question to an Outlook newsgroup. -- Ed Crowley MVP - Exchange "Protecting the world from PSTs and brick backups!" "loupgarou" <uckfay(a)gmail.com> wrote in message news:1189995879.441240.139500(a)o80g2000hse.googlegroups.com... >I have problems deleting some emails in my Outlook, I'm viewing my > Exchange Journal Folder and manually moving to .pst files. > > Some emails, particularly from a few senders cannot be moved. > > > Upon moving to another user's mailbox, I get > "Can't move the items. Unknown Error." > > > Upon moving to pst file, the error given is. > "Can't move the items. The item could not be moved. It was either > already moved or deleted, or access was denied." > > > Highlightning the message and pressing delete gives = "Unknown Error" > > > Forwarding this message gives = "Unknown Error." > > > Opening the message and choosing SAVE AS, > HTM=works. > oft, msg = Unknown Error. > > > I can copy this emails to another folder in my Journal Archive, > however, the copies are all subject to the above restrictions. > > > I can move these emails to the Deleted Items folder and empty it. > > > --- > Now, this problem looks a lot like trying to manipulate mails that > are > set to sensitivity=Private, however, I've checked and all these mails > are not flagged private. > > > ---- > Server = Exchange2003 > Outlook = Outlook 2003 >
From: Alexander Zammit [MVP] on 17 Sep 2007 04:46 This may happen because of VSAPI based anti-virus applications. Are you running such an AV scanner? Try shift-delete. -- Alexander Zammit WinDeveloper Software IMF Tune - Unleash the Full Intelligent Message Filter Power http://www.windeveloper.com/imftune/ "loupgarou" <uckfay(a)gmail.com> wrote in message news:1189995879.441240.139500(a)o80g2000hse.googlegroups.com... >I have problems deleting some emails in my Outlook, I'm viewing my > Exchange Journal Folder and manually moving to .pst files. > > Some emails, particularly from a few senders cannot be moved. > > > Upon moving to another user's mailbox, I get > "Can't move the items. Unknown Error." > > > Upon moving to pst file, the error given is. > "Can't move the items. The item could not be moved. It was either > already moved or deleted, or access was denied." > > > Highlightning the message and pressing delete gives = "Unknown Error" > > > Forwarding this message gives = "Unknown Error." > > > Opening the message and choosing SAVE AS, > HTM=works. > oft, msg = Unknown Error. > > > I can copy this emails to another folder in my Journal Archive, > however, the copies are all subject to the above restrictions. > > > I can move these emails to the Deleted Items folder and empty it. > > > --- > Now, this problem looks a lot like trying to manipulate mails that > are > set to sensitivity=Private, however, I've checked and all these mails > are not flagged private. > > > ---- > Server = Exchange2003 > Outlook = Outlook 2003 >
From: loupgarou on 18 Sep 2007 00:16 I do have symantec antivirus, but I have the exchange folders excluded from scanning as well as turning off the microsoft exchange options on the server and the client. These errors also occur on the Outlook Web access interface as well, as such it seems to be a problem either with corrupted permissions on individual emails. I want to know how I can diagnose or debug this. since I cannot save these emails to msg format and message headers show no unique features (you can't see permissions or sensitivity from header details). Shift Delete works, but my point is I need to archive these to pst files for offline searchable backups. On Sep 17, 4:46 pm, "Alexander Zammit [MVP]" <alex(a)respond_to_group> wrote: > This may happen because of VSAPI based anti-virus applications. > Are you running such an AV scanner? > > Try shift-delete. > > -- > Alexander Zammit > WinDeveloper Software > IMF Tune - Unleash the Full Intelligent Message Filter Powerhttp://www.windeveloper.com/imftune/
From: Alexander Zammit [MVP] on 18 Sep 2007 05:10
1. I am not refering to AV disk scanning. I am referring the Exchange AV scanning. The one that integrates with Exchange and scans email direclty within the store. Disabling scanning of the HDD folder makes no difference here. 2. The fact that the problem is in OWA too makes sense. That is what I would expect as well. 3. I know that shift-delete does not solve your problem. However it confirms the symptoms of the problem I am pointing you to. -- Alexander Zammit WinDeveloper Software IMF Tune - Unleash the Full Intelligent Message Filter Power http://www.windeveloper.com/imftune/ "loupgarou" <uckfay(a)gmail.com> wrote in message news:1190088970.562424.56830(a)57g2000hsv.googlegroups.com... >I do have symantec antivirus, but I have the exchange folders excluded > from scanning as well as turning off the microsoft exchange options on > the server and the client. > > These errors also occur on the Outlook Web access interface as well, > as such it seems to be a problem either with corrupted permissions on > individual emails. > > I want to know how I can diagnose or debug this. since I cannot save > these emails to msg format and message headers show no unique > features (you can't see permissions or sensitivity from header > details). > > Shift Delete works, but my point is I need to archive these to pst > files for offline searchable backups. > > > > > > > > On Sep 17, 4:46 pm, "Alexander Zammit [MVP]" <alex(a)respond_to_group> > wrote: >> This may happen because of VSAPI based anti-virus applications. >> Are you running such an AV scanner? >> >> Try shift-delete. >> >> -- >> Alexander Zammit >> WinDeveloper Software >> IMF Tune - Unleash the Full Intelligent Message Filter >> Powerhttp://www.windeveloper.com/imftune/ > |