From: KTexas on 24 Jun 2010 19:02 Hi, When I shut down my computer and get the message, 1 of 1 updates installing, do not turn off your computer", nothing installs and my computer doesn't automatically turn off like it usually does. I have had to turn it off at the power switch, when I press the off button on the CPU, nothing happens. It just continually goes back and forth from, " installing 1 of 1 updates," to "do not shut down your computer, it will shut down automatically." I would appreciate any help in fixing this issue. Thanks
From: Shenan Stanley on 24 Jun 2010 22:02 KTexas wrote: > When I shut down my computer and get the message, 1 of 1 updates > installing, do not turn off your computer", nothing installs and > my computer doesn't automatically turn off like it usually does. I > have had to turn it off at the power switch, when I press the off > button on the CPU, nothing happens. > > It just continually goes back and forth from, " installing 1 of 1 > updates," to "do not shut down your computer, it will shut down > automatically." > > I would appreciate any help in fixing this issue. How long have you given it to do the installation? Your power button is likely a 'soft' one - meaning it is electronic - not mechanical. If you *really* want to force it off - you will have to hold it down ofr 8+ seconds. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html
From: KTexas on 25 Jun 2010 16:42 I have left the computer on for almost 2 hrs. waiting and it just keeps going from "installing 1 of 1" to "do not turn off your computer." I finally just went in and changed my setting to "notify me before downloading or installing updates. I really don't want to do this, I would rather they install automatically. The "installing 1 of 1" seems to be hung. When I look at my history of updates it doesn't show anything that hasn't updated. I would still like to fix it so I can go back and get automatic updates but don't want to keep having to turn off the computer. Please advise, and thanks! "Shenan Stanley" wrote: > KTexas wrote: > > When I shut down my computer and get the message, 1 of 1 updates > > installing, do not turn off your computer", nothing installs and > > my computer doesn't automatically turn off like it usually does. I > > have had to turn it off at the power switch, when I press the off > > button on the CPU, nothing happens. > > > > It just continually goes back and forth from, " installing 1 of 1 > > updates," to "do not shut down your computer, it will shut down > > automatically." > > > > I would appreciate any help in fixing this issue. > > How long have you given it to do the installation? > > Your power button is likely a 'soft' one - meaning it is electronic - not > mechanical. If you *really* want to force it off - you will have to hold it > down ofr 8+ seconds. > > -- > Shenan Stanley > MS-MVP > -- > How To Ask Questions The Smart Way > http://www.catb.org/~esr/faqs/smart-questions.html > > > . >
From: Shenan Stanley on 25 Jun 2010 17:44 KTexas wrote: > I have left the computer on for almost 2 hrs. waiting and it just > keeps going from "installing 1 of 1" to "do not turn off your > computer." I finally just went in and changed my setting to > "notify me before downloading or installing updates. I really > don't want to do this, I would rather they install automatically. > The "installing 1 of 1" seems to be hung. When I look at my > history of updates it doesn't show anything that hasn't updated. > > I would still like to fix it so I can go back and get automatic > updates but don't want to keep having to turn off the computer. > Please advise, and thanks! Without knowing which update (KB######), what operating system (Windows ____ ____ Edition), what service pack (1, 2, 3, if any) and what architecture (32-bit or 64-bit) - help could be limited. ;-) -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html
From: Annwyn on 29 Jun 2010 11:55
I am having exactly the same problem and have been for approx three weeks. I have also disabled my automatic updates and it sticks on 'installing 1 of 11' ' do not turn off your computer' but nothing happens. I am running windows xp, and have service pack 2 installed also, with regards to the 64 bit thingy, I have no idea, I'm not that computer literate. A bit more information and help from Windows customer help would be appreciated as to what the possible problem could be and what can be done about it. "Shenan Stanley" wrote: > KTexas wrote: > > I have left the computer on for almost 2 hrs. waiting and it just > > keeps going from "installing 1 of 1" to "do not turn off your > > computer." I finally just went in and changed my setting to > > "notify me before downloading or installing updates. I really > > don't want to do this, I would rather they install automatically. > > The "installing 1 of 1" seems to be hung. When I look at my > > history of updates it doesn't show anything that hasn't updated. > > > > I would still like to fix it so I can go back and get automatic > > updates but don't want to keep having to turn off the computer. > > Please advise, and thanks! > > Without knowing which update (KB######), what operating system (Windows ____ > ____ Edition), what service pack (1, 2, 3, if any) and what architecture > (32-bit or 64-bit) - help could be limited. ;-) > > -- > Shenan Stanley > MS-MVP > -- > How To Ask Questions The Smart Way > http://www.catb.org/~esr/faqs/smart-questions.html > > > . > |