Update KB951847 will not install
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From: Shenan Stanley on 17 Dec 2009 20:55 Nathan wrote: > Windows update keeps nagging me to install this update but it does > not install. > I get: > "Some updates could not be installed" > "The following updates were not installed" > "Microsoft .NET.... (KB951847)x86" > No other error messages to give me a clue why it doesn't install. > Disabled AVG virus protection but it didn't help. > Tried in safe mode but it didn't work either. > How do I get out from this annoyance? nass wrote: > Please take a look into this thread about this KB here: > http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsxp.security_admin&tid=dae22505-59a8-4b49-8f73-955867ef002d&cat=en_US_649a30ca-5c6a-454c-995f-663a9bdbd12f&lang=en&cr=US&sloc=en-us&m=1&p=1 Nathan wrote: > Unfortunately this is all related to RDP session and KB969947 not > much to do with my problem. > I thought that Microsoft will be a little more helpful here. Have you asked anyone at Microsoft yet? List of changes and fixed issues in the .NET Framework 3.5 Service Pack 1 http://support.microsoft.com/kb/951847 I'd do this: http://support.microsoft.com/kb/923100/ Whether or not it sounds like your issue. I'd also recommend the following: Start button --> RUN (no "RUN"? Press the "Windows Key" + R on your keyboard) --> type in: winver --> Click OK. The picture at the top of the window that opens will give you the general (Operating System name and edition) while the line starting with the word "version" will give you the rest of the story. Post _both_ in response to this message verbatim. No paraphrasing - instead - ensure character-for-character copying. Download, install, run, update and perform a full scan with the following (freeware version): SuperAntiSpyware http://www.superantispyware.com/ Reboot and logon as administrative user. Download, install, run, update and perform a full scan with the following (freeware version): MalwareBytes http://www.malwarebytes.com/ Reboot and logon as administrative user. Download and run the MSRT manually: http://www.microsoft.com/security/malwareremove/default.mspx Reboot. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html
From: Nathan on 18 Dec 2009 11:43 Shenan Stanley wrote: > Nathan wrote: >> Windows update keeps nagging me to install this update but it does >> not install. >> I get: >> "Some updates could not be installed" >> "The following updates were not installed" >> "Microsoft .NET.... (KB951847)x86" >> No other error messages to give me a clue why it doesn't install. >> Disabled AVG virus protection but it didn't help. >> Tried in safe mode but it didn't work either. >> How do I get out from this annoyance? > > nass wrote: >> Please take a look into this thread about this KB here: >> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsxp.security_admin&tid=dae22505-59a8-4b49-8f73-955867ef002d&cat=en_US_649a30ca-5c6a-454c-995f-663a9bdbd12f&lang=en&cr=US&sloc=en-us&m=1&p=1 > > Nathan wrote: >> Unfortunately this is all related to RDP session and KB969947 not >> much to do with my problem. >> I thought that Microsoft will be a little more helpful here. > > Have you asked anyone at Microsoft yet? > > List of changes and fixed issues in the .NET Framework 3.5 Service Pack 1 > http://support.microsoft.com/kb/951847 > > I'd do this: > http://support.microsoft.com/kb/923100/ > > Whether or not it sounds like your issue. > > I'd also recommend the following: > > Start button --> RUN > (no "RUN"? Press the "Windows Key" + R on your keyboard) > --> type in: > winver > --> Click OK. > > The picture at the top of the window that opens will give you the general > (Operating System name and edition) while the line starting with the word > "version" will give you the rest of the story. Post _both_ in response > to this message verbatim. No paraphrasing - instead - ensure > character-for-character copying. > > Download, install, run, update and perform a full scan with the following > (freeware version): > > SuperAntiSpyware > http://www.superantispyware.com/ > > Reboot and logon as administrative user. > > Download, install, run, update and perform a full scan with the following > (freeware version): > > MalwareBytes > http://www.malwarebytes.com/ > > Reboot and logon as administrative user. > > Download and run the MSRT manually: > http://www.microsoft.com/security/malwareremove/default.mspx > > Reboot. > winver result: WindowsXP Professional Version 5.1(Build 2600.xpsp_sp3_gdr.090804-1435:Service Pack 3 I ran MSRT manually on the Quick scan option and it showed no problems. It's running now the Full Scan option. Haven't done yet the other scans. This is a hand-me-down laptop. It lists two users: Abe and Abe Administrator. The Abe Administrator has a password which neither I nor the original owner knows. When I looked at User Accounts it seems that just Abe has administrative privileges and this is the only way that I can log on. I hope that this will be OK. Thank you so much for helping. Nathan
From: Nathan on 19 Dec 2009 14:47 Shenan Stanley wrote: > Nathan wrote: >> Windows update keeps nagging me to install this update but it does >> not install. >> I get: >> "Some updates could not be installed" >> "The following updates were not installed" >> "Microsoft .NET.... (KB951847)x86" >> No other error messages to give me a clue why it doesn't install. >> Disabled AVG virus protection but it didn't help. >> Tried in safe mode but it didn't work either. >> How do I get out from this annoyance? > > nass wrote: >> Please take a look into this thread about this KB here: >> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsxp.security_admin&tid=dae22505-59a8-4b49-8f73-955867ef002d&cat=en_US_649a30ca-5c6a-454c-995f-663a9bdbd12f&lang=en&cr=US&sloc=en-us&m=1&p=1 > > Nathan wrote: >> Unfortunately this is all related to RDP session and KB969947 not >> much to do with my problem. >> I thought that Microsoft will be a little more helpful here. > > Have you asked anyone at Microsoft yet? > > List of changes and fixed issues in the .NET Framework 3.5 Service Pack 1 > http://support.microsoft.com/kb/951847 > > I'd do this: > http://support.microsoft.com/kb/923100/ > > Whether or not it sounds like your issue. > > I'd also recommend the following: > > Start button --> RUN > (no "RUN"? Press the "Windows Key" + R on your keyboard) > --> type in: > winver > --> Click OK. > > The picture at the top of the window that opens will give you the general > (Operating System name and edition) while the line starting with the word > "version" will give you the rest of the story. Post _both_ in response > to this message verbatim. No paraphrasing - instead - ensure > character-for-character copying. > > Download, install, run, update and perform a full scan with the following > (freeware version): > > SuperAntiSpyware > http://www.superantispyware.com/ > > Reboot and logon as administrative user. > > Download, install, run, update and perform a full scan with the following > (freeware version): > > MalwareBytes > http://www.malwarebytes.com/ > > Reboot and logon as administrative user. > > Download and run the MSRT manually: > http://www.microsoft.com/security/malwareremove/default.mspx > > Reboot. > I did all spyware/malware removal and tried to follow the instruction here http://support.microsoft.com/kb/923100/ Could not uninstall one version... got a warning that something is shared and something might not work. Installed OK through .NET Framework 1.1 SP1 When tried to install .NET Framework 2.0 got an message that it can not be installed because is not compatible with previous version. Quite frustrating... feel like getting a Mac or switching to Ubuntu. Is there a simple way out of this mess? Do I really need .NET Framework 3.5? Thanks, Nathan
From: Shenan Stanley on 19 Dec 2009 15:12 <snip> Nathan wrote: > Do I really need .NET Framework 3.5? Don't know. I would gather that if you have it uninstalled now and nothing else is *not* working - you don't/didn't need it. The .NET Frameworks are just bases for software writers to use in their applications if they so desire - so their code doesn't have to be quite so large and so that they have access to some internal mechanisms in easier/better ways. Unfortunately - the .NET Frameworks were not cumulative. 1.1, 2.0, 3.0, 3.5 and soon 4.0. Yay. Do you *need* any/all of them - depends on what you have installed. Most applications will tell you that you need them and/or offer to install them if they do need them. ;-) At this point - if the machine was mine - I would follow these directions: http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/ea20ba99-017e-4ae0-975b-1ef8b771dff8 In other words... Use the .NET Cleanup Tool (Method 2), reboot and install the .NET Updates in this order: - .Net Framework 3.5 (http://www.microsoft.com/downloads/details.aspx?familyid=333325FD-AE52-4E35-B531-508D977D32A6) - .Net Framework 1.1 (http://www.microsoft.com/downloads/details.aspx?familyid=262D25E3-F589-4842-8157-034D1E7CF3A3&) - .Net Framework 1.1 SP1 (http://www.microsoft.com/downloads/details.aspx?familyid=A8F5654F-088E-40B2-BBDB-A83353618B38&) Should be good to go. Needs repeating in full? When installing updates using Windows update or Microsoft Update you may receive Error 0x643 or 0x80070643 (23 Oct-09) http://support.microsoft.com/kb/976982 ===================== Step #1 => Before doing anything else, write down what .NET Framework versions are currently installed: How to determine which versions of the .NET Framework are installed and whether service packs have been applied http://support.microsoft.com/kb/318785 Step #2 => Now see Resolution Method 2 in this related KB article... When you try to install an update for the .NET Framework 1.0, 1.1, 2.0, 3.0, or 3.5, you may receive Windows Update error code "0x643" or Windows Installer error code "1603" (ignore the title, if need be) http://support.microsoft.com/kb/923100 After running the .NET Framework Cleanup Tool, reinstall all .NET Framework versions (but only the ones you wrote down in #1 above) manually using the download links on the page then run Windows Update manually to install security updates for same. NB: If you remove .NET Framework 3.5 (SP1) using the tool, reinstalling .NET Framework 3.5 will also install .Net Framework 2.0 SP2 and 3.0 SP2; then Windows Update will offer .NET Framework 3.5 SP1. IMPORTANT! => If you remove .NET Framework 3.5 (SP1), reinstall your .NET Framework versions in the following order: 1. .Net Framework 3.5, then... 2. .Net Framework 1.1, then... 3. .Net Framework 1.1 SP1 NB: KB923100 references this page: http://blogs.msdn.com/astebner/archive/2006/05/30/611355.aspx. Please read ALL of it as well as the related page http://blogs.msdn.com/astebner/pages/8904493.aspx before using the .NET Framework Cleanup Tool. -- Shenan Stanley MS-MVP -- How To Ask Questions The Smart Way http://www.catb.org/~esr/faqs/smart-questions.html
From: MikeR on 20 Dec 2009 07:10
I recently had a problem where a .NET update would not install. I went through all sorts of contortions, un-installing all the updates, running cleaners, re-installing as-nauseum. The final solution was to download the update install separately, and run it from the HD. The automagic thing just would not work. I never found out why. I don't know if this is applicable to your problems. Mike |