Vista Home Edition Updates is stuck in "Never Update" Mode
in [Windows Update]
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From: PA Bear [MS MVP] on 8 Dec 2009 18:41 Repost: Are you telling us that 'Control Panel | Windows Update | Change settings' is set to the "Never check for updates..." option and you can't change it?... Or are you telling us that some or all updates are failing to install & throw a 80070426 error? What anti-virus application or security suite is installed and is your subscription current? What anti-spyware applications (other than Defender)? What third-party firewall (if any)? Has a(another) Norton or McAfee application ever been installed on this machine (e.g., a free-trial version that came preinstalled when you bought it)? BernhardSmily wrote: > Hi, > Thanks but when I type in "services.msc" the message, see attached, and > cannot open the program! Need help with this too somehow I lost or it is > associated wrongly because I had it before. > Thanks BernhardSmily > >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> > "Ǝиçεl" <l(a)discussions.microsoft.com> wrote in message > news:1949F3C6-FABE-40E3-A2E3-5938606BD1C7(a)microsoft.com... >> >> 0x80070426 >> -2147023834 / ERROR_SERVICE_NOT_ACTIVE >> The service has not been started >> >> Make sure the Automatic Update Services has been started. >> Make sure that BITS is started. >> >> 1. Click Start, click Run, type services.msc, and then click OK. >> >> 2. In the list of services, right-click Automatic Updates, and then click >> Properties. >> >> 3. In the Startup type list, click Automatic, and then click Apply. >> >> 4. If Service status is set to Stopped, click Start, and then click OK. >> >> 5. Right-click Background Intelligent Transfer Service, and then click >> Properties. >> >> 6. In the Startup type list, click Manual, and then click Apply. >> -=- >> >> >> >> "BernhardSmily" wrote: >> >>> Hi All, >>> Can anybody help me with this problem other than a clean reinstall >>> PLEASE! I >>> have asked for help with this problem once before but no real solution >>> was >>> found. When I am trying to manually download the updates it tells me to >>> either "Find" or, as it is an .msu file it does not tell me anywhere >>> where >>> to save it other on my Desktop. What do I associate with or where to >>> save >>> that the update works! >>> Any help would be appreciated. >>> >>> BernhardSmily >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> >>> Product >>> Windows Modules Installer >>> >>> Problem >>> CbsPackageServicingFailure >>> >>> Date >>> 03/12/2009 12:31 >>> >>> Status >>> Not Reported >>> >>> Problem signature >>> Problem Event Name: CbsPackageServicingFailure >>> Stack Version: 6.0.6001.18000 >>> Package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.4.7600.226 >>> Status: 80070426 >>> Failure Source: Resolve >>> Start State: Absent >>> Target State: Staged >>> OS Version: 6.0.6001.2.1.0.768.3 >>> Locale ID: 2057 >>> >>> Files that help describe the problem >>> cbs.log >>> cbs.persist.log >>> poqexec.log >>> setupapi.dev.log >>> windowsupdate.log
From: BernhardSmily on 9 Dec 2009 04:06 I have answered your questions at the end of each of your questions. Regards BernhardSmily >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message news:eCPNuBGeKHA.5608(a)TK2MSFTNGP05.phx.gbl... > Repost: > > Are you telling us that 'Control Panel | Windows Update | Change settings' > is set to the "Never check for updates..." option and you can't change > it?... Yes I can't change it > > Or are you telling us that some or all updates are failing to install & > throw a 80070426 error? Yes > > What anti-virus application or security suite is installed and is your > subscription current? What anti-spyware applications (other than > Defender)? > What third-party firewall (if any)? PC Tools Fire Wall > > Has a(another) Norton or McAfee application ever been installed on this > machine (e.g., a free-trial version that came preinstalled when you bought > it)? No > > > BernhardSmily wrote: >> Hi, >> Thanks but when I type in "services.msc" the message, see attached, and >> cannot open the program! Need help with this too somehow I lost or it is >> associated wrongly because I had it before. >> Thanks BernhardSmily >> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> >> "Ǝиçεl" <l(a)discussions.microsoft.com> wrote in message >> news:1949F3C6-FABE-40E3-A2E3-5938606BD1C7(a)microsoft.com... >>> >>> 0x80070426 >>> -2147023834 / ERROR_SERVICE_NOT_ACTIVE >>> The service has not been started >>> >>> Make sure the Automatic Update Services has been started. >>> Make sure that BITS is started. >>> >>> 1. Click Start, click Run, type services.msc, and then click OK. >>> >>> 2. In the list of services, right-click Automatic Updates, and then >>> click >>> Properties. >>> >>> 3. In the Startup type list, click Automatic, and then click Apply. >>> >>> 4. If Service status is set to Stopped, click Start, and then click OK. >>> >>> 5. Right-click Background Intelligent Transfer Service, and then click >>> Properties. >>> >>> 6. In the Startup type list, click Manual, and then click Apply. >>> -=- >>> >>> >>> >>> "BernhardSmily" wrote: >>> >>>> Hi All, >>>> Can anybody help me with this problem other than a clean reinstall >>>> PLEASE! I >>>> have asked for help with this problem once before but no real solution >>>> was >>>> found. When I am trying to manually download the updates it tells me to >>>> either "Find" or, as it is an .msu file it does not tell me anywhere >>>> where >>>> to save it other on my Desktop. What do I associate with or where to >>>> save >>>> that the update works! >>>> Any help would be appreciated. >>>> >>>> BernhardSmily >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> >>>> Product >>>> Windows Modules Installer >>>> >>>> Problem >>>> CbsPackageServicingFailure >>>> >>>> Date >>>> 03/12/2009 12:31 >>>> >>>> Status >>>> Not Reported >>>> >>>> Problem signature >>>> Problem Event Name: CbsPackageServicingFailure >>>> Stack Version: 6.0.6001.18000 >>>> Package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.4.7600.226 >>>> Status: 80070426 >>>> Failure Source: Resolve >>>> Start State: Absent >>>> Target State: Staged >>>> OS Version: 6.0.6001.2.1.0.768.3 >>>> Locale ID: 2057 >>>> >>>> Files that help describe the problem >>>> cbs.log >>>> cbs.persist.log >>>> poqexec.log >>>> setupapi.dev.log >>>> windowsupdate.log >
From: BernhardSmily on 9 Dec 2009 04:09 Sorry Michael here is requested. Regards BernhardSmily >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Product Windows Modules Installer Problem CbsPackageServicingFailure Date 03/12/2009 12:31 Status Not Reported Problem signature Problem Event Name: CbsPackageServicingFailure Stack Version: 6.0.6001.18000 Package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.4.7600.226 Status: 80070426 Failure Source: Resolve Start State: Absent Target State: Staged OS Version: 6.0.6001.2.1.0.768.3 Locale ID: 2057 Files that help describe the problem cbs.log cbs.persist.log poqexec.log setupapi.dev.log windowsupdate.log >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> "Michael" <mdsjhu(a)gropumail.com> wrote in message news:OOuAGwCeKHA.1652(a)TK2MSFTNGP05.phx.gbl... > There is no "attached." You're posting to a text-only newsgroup. Copy > and paste the error instead. > > -- > > > "Don't pick a fight with an old man. > If he is too old to fight, he'll just kill you." > > > "BernhardSmily" <bernhardsmily(a)tiscali.co.uk> wrote in message > news:ec2xFHBeKHA.1596(a)TK2MSFTNGP06.phx.gbl... >> Hi, >> Thanks but when I type in "services.msc" the message, see attached, and >> cannot open the program! Need help with this too somehow I lost or it is >> associated wrongly because I had it before. >> Thanks BernhardSmily >> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> >> "Ǝиçεl" <l(a)discussions.microsoft.com> wrote in message >> news:1949F3C6-FABE-40E3-A2E3-5938606BD1C7(a)microsoft.com... >>> >>> 0x80070426 >>> -2147023834 / ERROR_SERVICE_NOT_ACTIVE >>> The service has not been started >>> >>> Make sure the Automatic Update Services has been started. >>> Make sure that BITS is started. >>> >>> 1. Click Start, click Run, type services.msc, and then click OK. >>> >>> 2. In the list of services, right-click Automatic Updates, and then >>> click >>> Properties. >>> >>> 3. In the Startup type list, click Automatic, and then click Apply. >>> >>> 4. If Service status is set to Stopped, click Start, and then click OK. >>> >>> 5. Right-click Background Intelligent Transfer Service, and then click >>> Properties. >>> >>> 6. In the Startup type list, click Manual, and then click Apply. >>> -=- >>> >>> >>> >>> "BernhardSmily" wrote: >>> >>>> Hi All, >>>> Can anybody help me with this problem other than a clean reinstall >>>> PLEASE! I >>>> have asked for help with this problem once before but no real solution >>>> was >>>> found. When I am trying to manually download the updates it tells me to >>>> either "Find" or, as it is an .msu file it does not tell me anywhere >>>> where >>>> to save it other on my Desktop. What do I associate with or where to >>>> save >>>> that the update works! >>>> Any help would be appreciated. >>>> >>>> BernhardSmily >>>> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> >>>> Product >>>> Windows Modules Installer >>>> >>>> Problem >>>> CbsPackageServicingFailure >>>> >>>> Date >>>> 03/12/2009 12:31 >>>> >>>> Status >>>> Not Reported >>>> >>>> Problem signature >>>> Problem Event Name: CbsPackageServicingFailure >>>> Stack Version: 6.0.6001.18000 >>>> Package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.4.7600.226 >>>> Status: 80070426 >>>> Failure Source: Resolve >>>> Start State: Absent >>>> Target State: Staged >>>> OS Version: 6.0.6001.2.1.0.768.3 >>>> Locale ID: 2057 >>>> >>>> Files that help describe the problem >>>> cbs.log >>>> cbs.persist.log >>>> poqexec.log >>>> setupapi.dev.log >>>> windowsupdate.log >>>> >>>> >>
From: PA Bear [MS MVP] on 10 Dec 2009 00:02 Back-up any personal data (none of which should be considered 100% trustworthy at this point) then do a format & clean install of Windows. Please note that a Repair Install (AKA in-place upgrade) will NOT fix this! After the clean install, you'll have the equivalent of a "new computer" so take care of everything on the following page before otherwise connecting the machine to the internet or a network and before using a USB key that isn't brand-new or hasn't been freshly formatted: 5 steps to help protect your new computer before you go online http://www.microsoft.com/protect/computer/advanced/xppc.mspx Other helpful references include: Steps To Help Prevent Spyware http://www.microsoft.com/security/spyware/prevent.aspx Steps to Help Prevent Computer Worms http://www.microsoft.com/security/worms/prevent.aspx Avoid Rogue Security Software! http://www.microsoft.com/security/antivirus/rogue.aspx -- ~PA Bear www.banthecheck.com BernhardSmily wrote: > I have answered your questions at the end of each of your questions. > Regards BernhardSmily >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> > > "PA Bear [MS MVP]" <PABearMVP(a)gmail.com> wrote in message > news:eCPNuBGeKHA.5608(a)TK2MSFTNGP05.phx.gbl... >> Repost: >> >> Are you telling us that 'Control Panel | Windows Update | Change >> settings' >> is set to the "Never check for updates..." option and you can't change >> it?... Yes I can't change it >> >> Or are you telling us that some or all updates are failing to install & >> throw a 80070426 error? Yes >> >> What anti-virus application or security suite is installed and is your >> subscription current? What anti-spyware applications (other than >> Defender)? >> What third-party firewall (if any)? PC Tools Fire Wall >> >> Has a(another) Norton or McAfee application ever been installed on this >> machine (e.g., a free-trial version that came preinstalled when you >> bought >> it)? No >> >> >> BernhardSmily wrote: >>> Hi, >>> Thanks but when I type in "services.msc" the message, see attached, and >>> cannot open the program! Need help with this too somehow I lost or it is >>> associated wrongly because I had it before. >>> Thanks BernhardSmily >>> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> >>> "Ǝиçεl" <l(a)discussions.microsoft.com> wrote in message >>> news:1949F3C6-FABE-40E3-A2E3-5938606BD1C7(a)microsoft.com... >>>> >>>> 0x80070426 >>>> -2147023834 / ERROR_SERVICE_NOT_ACTIVE >>>> The service has not been started >>>> >>>> Make sure the Automatic Update Services has been started. >>>> Make sure that BITS is started. >>>> >>>> 1. Click Start, click Run, type services.msc, and then click OK. >>>> >>>> 2. In the list of services, right-click Automatic Updates, and then >>>> click >>>> Properties. >>>> >>>> 3. In the Startup type list, click Automatic, and then click Apply. >>>> >>>> 4. If Service status is set to Stopped, click Start, and then click OK. >>>> >>>> 5. Right-click Background Intelligent Transfer Service, and then click >>>> Properties. >>>> >>>> 6. In the Startup type list, click Manual, and then click Apply. >>>> -=- >>>> >>>> >>>> >>>> "BernhardSmily" wrote: >>>> >>>>> Hi All, >>>>> Can anybody help me with this problem other than a clean reinstall >>>>> PLEASE! I >>>>> have asked for help with this problem once before but no real solution >>>>> was >>>>> found. When I am trying to manually download the updates it tells me >>>>> to >>>>> either "Find" or, as it is an .msu file it does not tell me anywhere >>>>> where >>>>> to save it other on my Desktop. What do I associate with or where to >>>>> save >>>>> that the update works! >>>>> Any help would be appreciated. >>>>> >>>>> BernhardSmily >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> >>>>> Product >>>>> Windows Modules Installer >>>>> >>>>> Problem >>>>> CbsPackageServicingFailure >>>>> >>>>> Date >>>>> 03/12/2009 12:31 >>>>> >>>>> Status >>>>> Not Reported >>>>> >>>>> Problem signature >>>>> Problem Event Name: CbsPackageServicingFailure >>>>> Stack Version: 6.0.6001.18000 >>>>> Package: >>>>> WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.4.7600.226 >>>>> Status: 80070426 >>>>> Failure Source: Resolve >>>>> Start State: Absent >>>>> Target State: Staged >>>>> OS Version: 6.0.6001.2.1.0.768.3 >>>>> Locale ID: 2057 >>>>> >>>>> Files that help describe the problem >>>>> cbs.log >>>>> cbs.persist.log >>>>> poqexec.log >>>>> setupapi.dev.log >>>>> windowsupdate.log
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