Vista windows update failure
in [Windows Update]
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From: M13 on 29 Feb 2008 20:29 Well you'd be wrong, I have the same error code and I've never had Norton on this machine. Just been using OneCare. Any other ideas? "MowGreen [MVP]" wrote: > 8007370B ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME > The name of an attribute in an identity is not within the legal range. > > I'm not quite clear on what that error code signifies as I've not seen > it in my 7-8 years of participation in this newsgroup. > But, if my intuition is correct, I'd be willing to bet that it has > something to do with Norton AV. > IMHO, Norton AV is not compatible with Windows and has not been since > Version 2. > > When you state that you 'turned' NAV off, was it completely and TOTALLY > disabled including all Services of it, too ? > > > MowGreen [MVP 2003-2008] > =============== > *-343-* FDNY > Never Forgotten > =============== > > > > vista update blues wrote: > > > > > "vista update blues" wrote: > > > > > >>keep getting error code 8007370B after trying to update windows defender > >>and/or vista premium. I can find no details on this code. update service is > >>running. i've tried with norton antivirus running and turned off update still > >>fails........ > > > > > > Thx the windows defender update worked fron the security portal site, > > however i still get error code 8007370B when i run windows update. o/s is > > Vista Ultimate 32 bit...343 always in our heart............... >
From: PA Bear [MS MVP] on 1 Mar 2008 01:21 [Out of the frying pan & into the fire.] M13 wrote: > Well you'd be wrong, I have the same error code and I've never had Norton > on > this machine. Just been using OneCare. > > Any other ideas? > > "MowGreen [MVP]" wrote: > >> 8007370B ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME >> The name of an attribute in an identity is not within the legal range. >> >> I'm not quite clear on what that error code signifies as I've not seen >> it in my 7-8 years of participation in this newsgroup. >> But, if my intuition is correct, I'd be willing to bet that it has >> something to do with Norton AV. >> IMHO, Norton AV is not compatible with Windows and has not been since >> Version 2. >> >> When you state that you 'turned' NAV off, was it completely and TOTALLY >> disabled including all Services of it, too ? >> >> >> MowGreen [MVP 2003-2008] >> =============== >> *-343-* FDNY >> Never Forgotten >> =============== >> >> >> >> vista update blues wrote: >> >>> >>> "vista update blues" wrote: >>> >>> >>>> keep getting error code 8007370B after trying to update windows >>>> defender >>>> and/or vista premium. I can find no details on this code. update >>>> service >>>> is running. i've tried with norton antivirus running and turned off >>>> update still fails........ >>> >>> >>> Thx the windows defender update worked fron the security portal site, >>> however i still get error code 8007370B when i run windows update. o/s >>> is Vista Ultimate 32 bit...343 always in our heart...............
From: MowGreen [MVP] on 1 Mar 2008 12:54 And, specfically, what is OneCare's track record when it comes to Windows updates/ malware protection/ system maintenance/ and compatibility with other software ? Apparently you missed this: > I'm not quite clear on what that error code signifies as I've not seen it in my 7-8 years of > participation in this newsgroup. How long have you been assisting people in the newsgroup, what does the 8007370B error code signify, and how is it resolved ? You haven't even bothered posting which OS is installed thus, the only recourse is to contact MS or provide more details so that someone can assist you. MowGreen [MVP 2003-2008] =============== *-343-* FDNY Never Forgotten =============== M13 wrote: > Well you'd be wrong, I have the same error code and I've never had Norton on > this machine. Just been using OneCare. > > Any other ideas? > > "MowGreen [MVP]" wrote: > > >>8007370B ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME >>The name of an attribute in an identity is not within the legal range. >> >>I'm not quite clear on what that error code signifies as I've not seen >>it in my 7-8 years of participation in this newsgroup. >>But, if my intuition is correct, I'd be willing to bet that it has >>something to do with Norton AV. >>IMHO, Norton AV is not compatible with Windows and has not been since >>Version 2. >> >>When you state that you 'turned' NAV off, was it completely and TOTALLY >>disabled including all Services of it, too ? >> >> >>MowGreen [MVP 2003-2008] >>=============== >> *-343-* FDNY >>Never Forgotten >>=============== >> >> >> >>vista update blues wrote: >> >> >>>"vista update blues" wrote: >>> >>> >>> >>>>keep getting error code 8007370B after trying to update windows defender >>>>and/or vista premium. I can find no details on this code. update service is >>>>running. i've tried with norton antivirus running and turned off update still >>>>fails........ >>> >>> >>>Thx the windows defender update worked fron the security portal site, >>>however i still get error code 8007370B when i run windows update. o/s is >>>Vista Ultimate 32 bit...343 always in our heart............... >>
From: MowGreen [MVP] on 1 Mar 2008 13:12 I don't work for Microsoft and am aware of the publically available list of Vista update error codes - http://windowshelp.microsoft.com/windows/en-us/search.aspx?=&qu=%22windows+update+error%22 They are woefully lacking, to put it mildly. I can only offer quasi-educated guesses when it comes to 8007370B. > 8007370B ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME > The name of an attribute in an identity is not within the legal range. Perhaps there is file corruption in the WinSxS subfolder; perhaps the identity reference is a Cryptography issue; perhaps NAV caused the corruption issue in WinSxS but it occurred over a period of time rather than all at once. Perhaps Vista is brittle when it comes to swapping out files stored in WinSxS and self corrupts itself. One thing I do know ... NAV is not reliable enough to be used in conjunction with any version of Windows and can/will do more harm than good. As a first step all I can recommend is to boot to the Windows Repair Environment or System Repair and see if that can resolve the updating issue. Then configure NAV *NOT* to scan nor monitor - WINDOWS\SoftwareDistribution\DataStore WINDOWS\WinSxS Since I do not run Vista on any of my systems any recommendation I can give you is second hand knowledge garnered from other MVPs, Vista Users such as yourself in this newsgroup, articles/blogs by folks who have resolved updating issues/error codes, and *tiny* drips of info that MS passes on to MVPs. Sorry. MowGreen [MVP 2003-2008] =============== *-343-* FDNY Never Forgotten =============== vista update blues wrote: > yes i completely stopped nav and all symantec services (update did work with > nav running for the past year, this error message first appeared sunday the > 24th. no other new software has been added previously to the error message > thatmicrosoft doesn't seem to recognize either see help dialogue text below > > 24 results for WindowsUpdate_8007370B WindowsUpdate_dt000 > 1. 1 Windows Update error 8024402C > 2. 2 Windows Update error 800f020b > 3. 3 Windows Update error 80070103 > 4. 4 Troubleshoot problems with installing updates > 5. 5 Windows Update error 80070002 > 6. 6 Windows Update error 80070643 > 7. 7 Windows Update error 80072ee2 > 8. 8 Windows Update error 80070003 > 9. 9 Windows Update error 80072efd > 10. 10 Windows Update error 80072f8f > 11. 11 Windows Update error 8024001b > 12. 12 Windows Update error 8007000b > 13. 13 Windows Update error 80246007 > 14. 14 Windows Update error 1 > 15. 15 Windows Update error 80200010 > 16. 16 Windows Update error 2 > 17. 17 Windows Update error 80070422 > 18. 18 Windows Update error 80244022 > 19. 19 Windows Update error 80246005 > 20. 20 Windows Update error 8024401b > 21. 21 Windows Update error 80246008 > 22. 22 Windows Update error 800f0826 > 23. 23 Windows Update error 8024001F > 24. 24 Windows Update error 800f0828 > > > "MowGreen [MVP]" wrote: > > >>8007370B ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME >>The name of an attribute in an identity is not within the legal range. >> >>I'm not quite clear on what that error code signifies as I've not seen >>it in my 7-8 years of participation in this newsgroup. >>But, if my intuition is correct, I'd be willing to bet that it has >>something to do with Norton AV. >>IMHO, Norton AV is not compatible with Windows and has not been since >>Version 2. >> >>When you state that you 'turned' NAV off, was it completely and TOTALLY >>disabled including all Services of it, too ? >> >> >>MowGreen [MVP 2003-2008] >>=============== >> *-343-* FDNY >>Never Forgotten >>=============== >> >> >> >>vista update blues wrote: >> >> >>>"vista update blues" wrote: >>> >>> >>> >>>>keep getting error code 8007370B after trying to update windows defender >>>>and/or vista premium. I can find no details on this code. update service is >>>>running. i've tried with norton antivirus running and turned off update still >>>>fails........ >>> >>> >>>Thx the windows defender update worked fron the security portal site, >>>however i still get error code 8007370B when i run windows update. o/s is >>>Vista Ultimate 32 bit...343 always in our heart............... >>
From: eharling on 2 Mar 2008 07:38 Mow. Dont know if this helps but I have the same problem and have one care, not Norton. I am in discussions (or e-mails ) with M/S and if they come up with an answer I will post it. None of their answers have yet however, and just to cap it I now have a visit from MonaRonaDona - Good week hey Ian "MowGreen [MVP]" wrote: > And, specfically, what is OneCare's track record when it comes to > Windows updates/ malware protection/ system maintenance/ and > compatibility with other software ? > Apparently you missed this: > > > I'm not quite clear on what that error code signifies as I've not seen it in my 7-8 years of > > participation in this newsgroup. > > How long have you been assisting people in the newsgroup, what does the > 8007370B error code signify, and how is it resolved ? > > You haven't even bothered posting which OS is installed thus, the only > recourse is to contact MS or provide more details so that someone can > assist you. > > MowGreen [MVP 2003-2008] > =============== > *-343-* FDNY > Never Forgotten > =============== > > > M13 wrote: > > > Well you'd be wrong, I have the same error code and I've never had Norton on > > this machine. Just been using OneCare. > > > > Any other ideas? > > > > "MowGreen [MVP]" wrote: > > > > > >>8007370B ERROR_SXS_INVALID_IDENTITY_ATTRIBUTE_NAME > >>The name of an attribute in an identity is not within the legal range. > >> > >>I'm not quite clear on what that error code signifies as I've not seen > >>it in my 7-8 years of participation in this newsgroup. > >>But, if my intuition is correct, I'd be willing to bet that it has > >>something to do with Norton AV. > >>IMHO, Norton AV is not compatible with Windows and has not been since > >>Version 2. > >> > >>When you state that you 'turned' NAV off, was it completely and TOTALLY > >>disabled including all Services of it, too ? > >> > >> > >>MowGreen [MVP 2003-2008] > >>=============== > >> *-343-* FDNY > >>Never Forgotten > >>=============== > >> > >> > >> > >>vista update blues wrote: > >> > >> > >>>"vista update blues" wrote: > >>> > >>> > >>> > >>>>keep getting error code 8007370B after trying to update windows defender > >>>>and/or vista premium. I can find no details on this code. update service is > >>>>running. i've tried with norton antivirus running and turned off update still > >>>>fails........ > >>> > >>> > >>>Thx the windows defender update worked fron the security portal site, > >>>however i still get error code 8007370B when i run windows update. o/s is > >>>Vista Ultimate 32 bit...343 always in our heart............... > >> >
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