From: Mike Baker **Adobe Community Expert** on 18 Apr 2007 11:40 "Diane Low" <webforumsuser(a)macromedia.com> wrote in message news:f059k2$oer$1(a)forums.macromedia.com... > Hi Amy, > Here is our web player: > Complete 7.0 player (3.5 Mb) > awswax70.cab#version=7,0,0,69 > > We publish for intranet delivery where all users access the same LMS server. > These courses do not go to a public website. > > I also read Paul & Steve's notes and took them into account. I used Paul's > code, removed the added file from the OBP and republished. We just tested it > on the test server and still received the shell error five (though we no longer > receive the Where is the EXE? window). At this point, our pilot testing begins > tomorrow so we are going to remove the Jump/Print/Return feature and move the > content to our RoboHelp Learning Guide so we can pilot test. > > Our IT has not been able to help much citing they are unfamiliar with > Authorware. We have the option of calling Authorware TechSupport and if I had > more development time that is the direction we would go. You have all offered > great support and I appreciate all your efforts. Thanks again! > > > > Diane > Put the doc file back into OBP and switch back to the FileLocation version. As Amy points out it just won't work from the server. Concentrate on fixing the FileLocation option. I think you mentioned that the document shows up next to the aam. If that's true then JumpPrintReturn(FileLocation^"Glossary_Final3_12_07.doc") should be what you're looking for. You didn't tell OBP to put the doc in the "Files\\" subfolder. HTH, Mike
From: Diane Low on 18 Apr 2007 11:45 Which was pretty much the opposite of what should have happened. JumpPrintReturn is not designed to print a file on a server, so continuing to try to do that is destined to fail. ...not designed to print on a server...picture a lightbulb in a bubble caption...duh. So that is why it works in my self -executables/and on my c drives but not when published to the test server... When we decided to use the JumpPrintReturn function, the only roadblock we saw noted in the AW help files was that this function was disabled in "non trusting mode". That's why we inserted the AW Web player Security KO & listed the trusted domains. Was there a way I could have known that this function is not designed to work on servers from reading the help files or is this acquired knowledge? I started doing more advanced AW development last year but realize how complex the software is and learn a lot from the various AW discussion groups. I am pretty much on a learn as I go basis here. > We just tested it > on the test server and still received the shell error five (though we no > longer > receive the Where is the EXE? window). Well yes. The function can't do what you're asking it to do Thanks Amy!
From: Amy Blankenship *AdobeCommunityExpert* on 18 Apr 2007 13:22 "Diane Low" <webforumsuser(a)macromedia.com> wrote in message news:f05ee6$165$1(a)forums.macromedia.com... > Which was pretty much the opposite of what should have happened. > JumpPrintReturn is not designed to print a file on a server, so continuing > to try to do that is destined to fail. > > ...not designed to print on a server...picture a lightbulb in a bubble > caption...duh. So that is why it works in my self -executables/and on my > c > drives but not when published to the test server... > > When we decided to use the JumpPrintReturn function, the only roadblock we > saw > noted in the AW help files was that this function was disabled in "non > trusting > mode". That's why we inserted the AW Web player Security KO & listed the > trusted domains. Was there a way I could have known that this function is > not > designed to work on servers from reading the help files or is this > acquired > knowledge? I started doing more advanced AW development last year but > realize > how complex the software is and learn a lot from the various AW discussion > groups. I am pretty much on a learn as I go basis here. > > > We just tested it > > on the test server and still received the shell error five (though we no > > longer > > receive the Where is the EXE? window). > > Well yes. The function can't do what you're asking it to do The Authorware community went over the Help files before the release of Authorware 6.5, but so far as I know, none of the comments have been incorporated. If you go to the LiveDocs, you can see any comments added to that since AW 7 was released. You could even add a comment of your own! http://livedocs.adobe.com/
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